The Grand Plaza Hotel Smouha
Location: 14th May Avenue, Smouha, Alexandria, eg
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.
Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.
Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.
Important Information
Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.
Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.
Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law
Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.
Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Shared lounge/TV area
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Garage
Rooms Available
-
Standard Single Room
Providing free toiletries, this single room includes a private bathroom with a shower. The air-conditioned single room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Single Room
Providing free toiletries, this single room includes a private bathroom with a shower. The air-conditioned single room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Room
Providing free toiletries, this twin/double room includes a private bathroom with a shower. The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Room
Offering free toiletries, this twin/double room includes a private bathroom with a shower. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as a quiet street view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- May (5/5): -
- May (5/5): -
- May (5/5): -
- Lázaro (8/5): -
- Sergey (1/5): -
- Ahmed (10/5): - الفيو كان حلو جدا والخدمه كويسه
- Mohammed (1/5): I don’t recommend anyone to visit this place - Location is good only Very bad choice, no cleaning
Old building with less maintenance
Very small rooms for the price charged
- Muhammad (10/5): -
- KELTOUM (10/5): - GENTILEZZA E DISPONIBILITà DELLO STAFF NULLA DA SEGNALARE
- Gaber (6/5): -
- Alhelou AMMAR (8/5): -
- مقبول (9/5): -
- ALTAN (9/5): -
- Stefanie (9/5): -
- Nermin (9/5): - Sara at the reception made my check-in so easy Clean, quite & great stuff, th location is not the best , in a v busy , non organised residential area
- Stefanie (9/5): Wir würden auf jeden Fall wiederkommen - Das Hotel hatte eine gute Ausgangslage für unsere Erkundungstouren. Zur Mall mit Foodcourt konnten wir laufen. Ansonsten haben wir Uber genutzt. Zu den Sehenswürdigkeiten zahlt man ca. 2€ pro Fahrt. Wir haben zwei Mal den Roomservice benutzt. Da ging super und das Essen war gut und preislich völlig in Ordnung.
Alle Mitarbeiter waren sehr freundlich und hilfsbereit.
Beim Einchecken hat unser Zimmer ein Upgrade bekommen...mit Balkon. Das war super. Danke Die Betten und Handtücher waren einwandfrei, aber der Boden war nicht ordentlich gereinigt.
- مسافر مع عائلة (6/5): - مستوي الاثاث متواضع ولا يليق بفندق اربعة نجوم الاثاث والنظافة
- Nancy (8/5): -
- ماجد (10/5): ساكرر التجربة - الموقع والنظافة والسعر والاستقبال الرائع لا يوجد
- Fady (10/5): -
- El-Samman (5/5): -
- Asal (10/5): -
- Ahmed (6/5): مقبولة الى حدّ ما - الموقع مميز مسؤولين ال house keepers مش احسن حاجة
- Emad (9/5): -
- Hany Sherif (7/5): -
- mohamad (10/5): Excellent - Excellent Nothing
- Yousef (9/5): - Staff location
- TALANTBEK (10/5): - Все
- Emiliia (10/5): -
- Emiliia (10/5): -
- Nidal (8/5): I enjoyed the place, the location is near many attractions and the staff is cooperative - The room was clean, the bathroom was clean and equipped with what was needed. The bed was also clean. I was travelling alone, but the room had two beds, and this is annoying. A king-size bed is always more comfortable and nicer
- ghazy (8/5): - الموقع النظافه وراحة الاسره لم تعجبني
- ghazy (8/5): - الموقع طاقم التنظيف وراحة الاسره
- Abdullah (10/5): - The staff were very helpful and welcoming throughout my stay. The room was clean and well-maintained, which made the experience even more comfortable. I also really enjoyed the beautiful view overlooking the river.
- Saleh (7/5): -
- Ramy (9/5): Grand plaza is the great value for your stay in Alexandria with best and clean rooms and facilities - Cleanliness and staff… specially the staff are the best Maybe location but due to traffic
- Samir (1/5): -
- khalid (10/5): -
- khalid (10/5): -
- Alaa (8/5): -
- khalid (10/5): -
- Mohamed (8/5): Great hotel for a short business stay - Location
Stuff
Clean Noisy location
- Kanaan (1/5): -
- Mohamed (7/5): -
- Wesam (9/5): -
- Sherief (6/5): -
- Giuseppe (8/5): Servizi non coerenti con una classificazione 4 stelle - La pulizia del salone colazione e cena lasciava molto a desiderare. Una moquette lurida!
La colazione monotona e povere di scelta
- سعود ابو المجد (7/5): - الفرف واسعه نوعا ما والطاقم متعاون لا يرتقي بمستوى 4 نجوم مع الأسف البلكونه قذره وتم تنظيفها بعد ما طلبنا منهم وهذا في اليوم التالي والحما فقط رول ورق وشامبو وصابون ومناشف وهذا كل الفنادق حتى غير المصنفه توفرها نواقص كفندق 4 نجوم لا يوجد مجفف شعر ولا سليبرز الاعند الطلب ولا يوجد فرشاه أسنان او شفره حلاقة وغيرها كباقي الفنادق المصنفه 4 نجوم
- Mohamed (9/5): -
- Michael Ishak Hanna (9/5): Comfortable stay in a centrally located hotel - Clean, central location, comfy rooms and friendly staff Slow WiFi
- Saad (10/5): - الاستقبال المحترم شكرا لفريق العاملين وأدبهم الجم
تم الترقيه الي غرفه فيو اجمل علي الشارع لاسي
كل شي كان علي مايرام
- belal (9/5): - Best location
- Nourdein (8/5): - فندق المكان جميل ونظيف جدا
- MUSTAFA (8/5): -
- Mohamed (9/5): - Great location, very friendly and helpful staff, and a comfortable stay
- Amr (7/5): Control guests and respect privacy - Quick check in and out There was a team of players who gathered at midnight at the corridor just infront of the room and make a terrible noise
- Mohammed (7/5): -
- Tamer (7/5): -
- الشوابكه (3/5): الاردن - [21/3، 2:38 م] Ziad ALSHAWABKAH: مع العلم تم دفع نقدا ثمن ليليه مدتها اربع ساعات من الساعه الخامسه صباحا السبت الى الساعه التاسعه صباحا الاحد
[21/3، 2:41 م] Ziad ALSHAWABKAH: والحجز الي تم إلغاء كان من مسا ء الاحد الساعه 2 ظهر الى الساعه 2 الضهر يوم الاثنين 23 [21/3، 2:38 م] Ziad ALSHAWABKAH: مع العلم تم دفع نقدا ثمن ليليه مدتها اربع ساعات من الساعه الخامسه صباحا السبت الى الساعه التاسعه صباحا الاحد
[21/3، 2:41 م] Ziad ALSHAWABKAH: والحجز الي تم إلغاء كان من مسا الاحد 22 الساعه 2 ظهر الى الساعه 2 مساء 23 وتم خصم المبلغ
- Mina (9/5): -
- aly (1/5): - كانت أسوأ ليلة على الإطلاق . كنا في زيارة للإسكندرية لدخول ابني اختبار sat . و تصادف وجود رحلة خاصة فريق فتيات . كانوا غاية في الازعاج حتى الصباح . طلبنا في بداية الليلة تبديل الغرفة كي يتمكن ابني من النوم ليكون مستعد صباحا للاختيار . ولكن لم يكترث أحد وفضلوا عدم فتح غرفة مغلقة على مستقبل ابني . و ظل الصراخ و الجري في طرقات الفندق حتى ساعات الصباح الأولى .
بكل أسف نشعر بالاستياء الشديد خاصة أن ابني لم يستطع النوم ولو نصف ساعة قبل اختياره .
- Mohamed (9/5): -
- Ahmed Ismail Aly (10/5): -
- hussein abo seada (9/5): -
- Mohamed Zayed (8/5): -
- Amgad Ehab Mohamed Yousry (4/5): Not sure if I am going to repeat it - The facility was ok, quality is not a 4 star one, maybe advanced 3 Parking is not free for hotel residents, the room was in the 9th floor with almost no window.
And beds are so hard.
I had a disaster during my one night stay, I couldn't sleep as there was a sports team singing, playing, and putting on really high louds of music. I informed the hotel reception 3 times and still the issue wasn't resolve although the security guy told the guys but they won't stop. That was continous until 6 am then at 10 am i heared a drill just beside the room..I couldn't sleep at all this time. Expected a compensation but the only thing i got is that I can stay in the room after check out time by 3 or 4 hrs
- 7abd163528a77236e0d97f62a3f808a9 (8/5): -
- dbca99d0dd247359736476b10530edae (9/5): A lovely stay! - The room was very clean. Hotel location is also very good (near Green Plaza; a hub for restaurants, cafes and shops). It is also extremely close to a couple of small markets and a pharmacy. Staff are very friendly. We enjoyed our stay so much!
- cf960ae8c54773eb510d7c44aaf0cd8d (7/5): - Prezzo. Posizione semplicità Pulizia stanza
- 99f357fe030d73656bd3ecb784f26987 (10/5): -
- 99f357fe030d73656bd3ecb784f26987 (10/5): -
- 2cb44ffec80d73a37d5b077bcb6505d5 (6/5): - Very clean
Comfort
Stuff was friendly and helpful The view was very bad
The parking at late night when we came back was terrible and so far
Very expensive for the value
- e62deca7190770a812800bdcb1c50cda (10/5): -
- 2d7734cde19a713686d26fe9347b8ca7 (8/5): -
- dbca99d0dd247359736476b10530edae (10/5): -
- 7b41d7dca2e272970c5e85e032dd36fb (6/5): -
- 3469b2612ddf70e2fe19420551eb1004 (8/5): -
- 529cfcb0bb2a73e26419a4be9f5042ab (8/5): - لا الموقع وزحمه السيارات في الجوار بالفترة الصباحية
- IOANNIS (6/5): - The staff is polite and friendly. This is my second stay in this hotel and it wasn't as clean as last time.
- IOANNIS (6/5): - The staff is polite and friendly. It wasn't as clean as my last visit.
- mohamed (9/5): Special thanks to ms. Sara the receptionist for her exceptional attitude and hospitality - Spacious and comfortable None
- Amr (10/5): -
- Mohamed Kahlee (8/5): -
- Michele (9/5): Bella esperienza, raccomando Mamhoud che ci ha risolto il problema dei transfert da e per l’aeroporto. Una persona veram - Camera pulita, bagno pulito, possibilità di fare colazione, parcheggio, disponibilità del personale Nulla
- Michele (9/5): -
- IOANNIS (8/5): -
- Kristina (9/5): Wir waren mit dem Aufenthalt sehr zufrieden. - Das Zimmer war geräumig und hell, das Bett war bequem. Das Personal im Hotel war sehr freundlich und aufmerksam. Es war leider etwas laut von dem Lärm auf der Straße. Selbst mit geschlossenen Fenstern konnte man das Hupen der Autos hören.
- MAIJD_2006 (9/5): - كل شي اعجبني في الفندق الموقع مقابل مسجد وقريب من جميع الخدمات وقريب من المول حتى الافطار جميل اشكر جميع العاملين فيه.
- hussein abo seada (9/5): -
- Nawaf (10/5): - شكرا شكرا
- Omnya (9/5): -
- Archontia (10/5): -
- Sohila (10/5): -
- Linda (10/5): -
- Alaaeddin Hussein (9/5): -
- Aydin (7/5): - Temizligi ve oda ferahligi
- YAMAOKA (9/5): -
- Mohamed (10/5): -
- Ahmed (8/5): -
- Eman Abdulmonem Khidr Suliman (10/5): - Parfait
Photos