The Riverhouse

Location: 59 Fitzhamon Embankment, Cardiff, gb

Star Rating: 4 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Allergy-free room
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Key card access
• Television in common areas
• Free wired internet
• Internet access
• Games
• Housekeeping on request
• Japanese garden
• Secured parking

Rooms Available

• Single Room with Shared Bathroom

  The single room offers a dining area, heating, as well as a shared bathroom featuring a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This single room features soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services and a patio. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Heating
  • Shared toilet
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Double or Twin Room with Shared Bathroom

  The twin/double room offers a dining area, heating, as well as a shared bathroom boasting a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Featuring a patio, this twin/double room also provides soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Shared toilet
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Double Room with Shared Bathroom

  The double room features a dining area, heating, as well as a shared bathroom boasting a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an oven. Featuring a patio, this double room also offers soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Shared toilet
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Triple Room with Shared Bathroom

  This room has shared bathroom facilities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Shared toilet
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

• Quadruple Room with Shared Bathroom

  This room has shared bathroom facilities.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Heating
  • Shared toilet
  • Kitchen
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Sandrine (9/5): Très bien - Proximité centre ville - propreté - équipements Rien
• James (10/5): Very comfortable and a brilliant location, will stay again -
• Christina (10/5): Loved my room great River view. - Very clean spotless room. Huge modern TV Would have liked a small tea/coffee tray. As a senior and a dsylexic . I think I needed a different video about the entrance and key hub issue. A bit slower and very specific...at each step...I think the slide door down needed a lot of strength for me. Which meant that I questioned the line of numbers... eg., numbers align at the middle so there is a row above and below. Just say a disabled vidoe....that starts at the entrance perhaps.
• Milly (7/5): -
• Mabelturner (8/5): GREAT PLACE NOT SO GREAT LOCATION - check in was very easy, its very clean room and bathrooms clean. Breakfast is self service which was a bit hectic with other people in the kitchen as you have cook your own eggs and wash pan and pots up, we had a room on the back, the noise all night from a gentleman that lives in the house at the back was unbelievable all night coughing in his garden and talking on his phone till 4am it was impossible to sleep. The area to the back of the hotel is not very nice. Due to this situation i will not return
• Benedikt (9/5): -
• Ruguang (9/5): - 有厨房和早餐，住宿环境也很好，干净卫生。地理位置也很方便，从Cardiff Central火车站直接走过去5-10分钟。
• jamiedelaine0 (10/5): Choose this for your Cardiff stay :) - Loved my stay! Great location, spotlessly clean, felt safe solo. Highly recommend.
• Louis (7/5): -
• Lewis (10/5): -
• peter (10/5): - Easy check in. Very clean room. Very clean kitchen. Just 8-10 mins walk to town centre. Really like this place. No problems.
• HELEN (10/5): Fantastic - Brilliant location, clean, comfortable, good communication, great value for money, really pleased and would recommend/stay again N.a
• Vladimir (10/5): Activity weekends - Everything, especially breakfast with your beautiful kitchen.
• Jerome (8/5): - Studio proche des commerces et du metro. Les escaliers sont etroits avec une grosse valise et il n y a pas d ascenceur
• Eilian (10/5): -
• Mary Ellen Singer (5/5): - It was clean and quiet and reasonably priced. It was nice that kitchen facilities were available. We didn't realize we were staying in contactless lodging. The toilets and showers were half a flight downstairs. We paid for breakfast for 2 days, but were unable to have it the first day since we had to leave early for a tour, and breakfast was not available until 7:30. We would have realized this if we read ALL of the fine print. The room was rather crowded because it had a full sized bed and 2 twin sized beds.
• Daniel (9/5): -
• Kathryn (9/5): Great location, comfortable and great value. - The location was great, easy walking distance from public transport and the central Cardiff area, but also quiet at night. Breakfast was a nice perk and the room was lovely. Easy self check in process. Although the bathrooms are "shared" there are private stalls for toilet/shower so I appreciated that as well. Price was an amazing value. Hosts very responsive over messaging when I had a question. As a solo female traveller security is very important and I felt very safe and comfortable here. I did pay for breakfast both days but left early and couldn't take advantage of it - not the fault of the B&B but you can book breakfast upon arrival so I would best do that if you have similar plans.
• Annika (8/5): Great location for exploring Cardiff - Great location. Good breakfast. Clean facilities. The room was quite small.
• Anne (8/5): Très bien situé, confortable et hôtes très réactifs. - Confortable, chambre spacieuse, sanitaires très propres. Les espaces communs sont un plus. Les hôtes sont très réactifs et joignables facilement . La proximité avec la gare et le centre ville est appréciable. Les 2 étages sans ascenseur après une longue journée de marche!!! Mais on le savait!
• Jairaj (8/5): -
• Shanese (10/5): The people was really understanding with me as my little one got us locked out the room they reassured us and made sure - It was a beautiful place, very convenient and the hospitality was 100% Nothing everything was perfect
• Sarah (8/5): Would stay again - Comfy bed. Great location. Lovely staff. Super clean, Great breakfast. Could do with hairdryer in the room and more towels.
• Eccolo85 (8/5): - Location, room and common areas were comfortable.
• Ian (7/5): Fantastic place, but a challenge for some who use it as a base to commute to work daily. - All the usual things. Abi and Charlie have been doing this a while and have made things better over the years. Several years ago my only critique was the cold showers at night, but that's been sorted. Just the busy area and how noisy people are at night. Unfortunately, some of the guests that week were night owls and just kept running around the corridors and in their rooms until 1am. Also, that guy, Mr Coughy McCougherson. He's been hacking and coughing his guts out for nearly 10 plus years by now. You'd think that guy is on his last legs but I think he'll be hocking and wheezing all the way until 2075, outlasting us all.
• peter (10/5): - Easy check in. Nice and quiet. Landlords very helpful. No complaints had a lovely weekend. Thank you Abi/Charlie. Regards Peter No complaints.
• Giang (10/5): - The staffs were helpful and kind. Everything is comfortable and clean.
• Giacomo (8/5): -
• Amra (9/5): -
• Kevin (8/5): Easy - Location Clean
• NIZAR (9/5): - sve super, sve sto vam treba za kratki boravak. krevet udoban, zajednicko kupatilo in wc. dorucak sam.sebi napravis, sta god zelis. hostel u malo boljolj varijanti. djevojka koja smo sreli ujutru, bi mozda mogla ujutru bar pozdraviti.. inace sve ok
• Juan Ignacio (10/5): Excellent! 100% recommended - Riverhouse was great for my stay in Cardiff. The room was pretty big, comfy bed, and the kitchen with the living room were amazing. You're close to the city center and the train station, which is actually pretty cool as well. I'd definitely come back! Having a laundry service, even if it's paid, would have been great. But not a big deal.
• LukeMitchell (8/5): Will be back - Its different to the riverhouse backpackers hostel pre-covid, but still has the same overall decor. I usually go to cardiff for work so the TV in the room was qn extra unexpected luxury. Also, Abi and Charlie dealt with obnoxious guests within hours. Super impressive Cant really fault anything
• Patrizia (7/5): Prezzo alto evidentemente legato all'evento, però prenotato con largo anticipo. Prezzo alto - Riscaldamento troppo alto in camera. Camera molto calda e bagni freddi.
• Mark (6/5): Good value, good location, and very clean, but concerned about how you'd get out in an emergency. - Good location, and grateful that it was available at such short notice. Good clean communal area and kitchen downstairs. The toilet/showers were shared but extremely clean, and there was someone to clean the bathroom as soon as I had come out. Lack of obvious alternative means of fire escape. Such a property ought to have much better facilities for evacuation, especially when you are near the top.
• georginabM6600AJ (8/5): Would recommend - The accommodation was very clean. It is also very close to central Cardiff and the stadium. The area in the other direction a bit dodgy though! Room was comfortable and it was excellent to have Netflix and Disney available and in many different languages. Check in and out extremely easy. Breakfast was good. The only downside for me was I was unaware how many stairs there would be and they were narrow. If I knew this previously I would have requested a ground floor room or somewhere else.Also, whilst I did not have any trouble with the parking as I have a blue badge, it is quite difficult - in Cardiff as a whole! There are bays opposite but be careful as there were a lot of wardens in the street…especially Sunday morning when there is a lovely food market at the other end of the street. Overall, a really lovely place to stay especially for shared bathroom accommodation.
• Alan (8/5): -
• Martino (8/5): - Pulizia, posizione, accoglienza, organizzazione Servizi condivisi, pochi extra
• KLEBER (7/5): - Boa limpeza e arrumação. As instalações são bem conservadas e o ambiente bem tranquilo e silencioso. Próximo dos pontos turísticos. Os funcionários não foram cordiais. Pelo preço, o café da manhã poderia ser melhor.
• Daniele (8/5): - La posizione è perfetta, a due passi dal centro storico, facilmente raggiungibile e poco trafficata (garantendo la sera quiete e silenzio). La struttura è accogliente e pulitissima, mentre le camere sono spaziose e dotate di tutto ciò che occorre (da apprezzare inoltre il letto comodossimo e la cucina sempre disponibile all'uso). Il personale è stato sempre gentile e super disponibile, davvero un magnifico soggiorno!
• luca (9/5): La posizione è ottima per chi come me voleva assistere ad un evento sportivo e visitare il centro di Cardiff - La posizione lap pulizia e l’organizzazione I bagni non in camera e purtroppo mi è capitata la stanza all’ultimo piano quindi tante scale
• weebedda (8/5): -
• Klaudia (6/5): -
• Peter (5/5): - The location was brilliant Ending breakfast at 9.30, we were shattered and needed a lie in bed but had to wake up for breakfast. I don't see why it can't be much later when you have to cook it yourself. And check in time being so late also created a big issue for us because we had to park so far away (27 minute walk) it meant after spending all day in the city we had to walk for an hour to the car and back to retrieve our luggage. As there's no parking you should either have drop off facilities for luggage or a much earlier check in time.
• Sonny (7/5): - Perfect location, staff are nice, room and bathroom is clean Room too small, I definitely not recommended if you travel gorup more than 2... 2 just fine... And if you want the room comes with a bathroom this one won't be you choice... Plus the shower is fixed, very unconvenience for ppl who has long hair and doesn't wanna it get wet while showing
• Sophie (7/5): - Great location, cheap and clean place to stay for those just wanting a room. Only downside was the heating in the room which was boiling hot throughout with no way of turning it down and only a small tilt window for air into the room.
• Lucena (10/5): Lovely - The coziness of it ! And let’s not forget the location. And I even got a river view from my window! Also they have all the streamers available to watch in different languages The fact that when you come out of the shower there’s no towels to put on the floor, so since is a shared bathroom it gets kinda messy
• Taher (10/5): - It was amazing staying here. Staff was very nice and location was great very close to the Cardiff town centre. Everything was very clean and tidy.
• Kalaivaanan (9/5): -
• Laszlo (9/5): Excellent location, good value for money for short Cardiff visit. - Excellent location, good value for money, clean rooms, friendly stuff. Accurate communication online getting all necessayr details for check-in, check-out.. Breakfast could be reacher ..
• Christine (9/5): - Très propre et idéalement placé.
• Fabien (8/5): - Lieu très propre et très très bien situé dans la ville et près du stade Il faisait un peu froid, manque une couverture ou 2
• Robert (10/5): - All very tidy The toilet in the rooms
• Benedicte (5/5): Une vraie déception ! - L’emplacement est le seul point fort de l’établissement qui est situé à proximité du centre ville, du stade et de la gare. Tout le reste ! La chambre était trop petite pour 3 personnes, il était impossible de circuler. Le manque d’équipement minimum dans une chambre: une sèche cheveux, une bouilloire avec du thé et du café, une seule serviette par personne pour le séjour qui de 3 sont passés à 2 le dernier jour et personne à qui demander. Pour finir, le manque de propreté dans les sanitaires.
• Gerry (9/5): Lovely and comforting stay - This was a lovely little place-well lived and looked after. The kitchen and dining room facilities are outstanding. I parked in the Castle Mews car park and walked about 10 mins around to the accommodation. Room was a little on the small side for the 3 of us. And no parking for cars.
• Julian (9/5): Excellent Value and Location and all made really easy. Great availability on whatsapp for quick queries. - Amazing location. Parking easy and all very clear on little video guides for check in. Nothing
• Veysel (10/5): -
• Paige (10/5): Perfect place - How clean and comfortable it feels really nice place to stay
• Katherine (9/5): Clean Room and Bathrooms, Great for Introverts, Convenient Location, Communicative Hosts - This was the perfect place to stay for my quick 3 day solo trip to Cardiff. The room and bathrooms were clean and I greatly appreciated how quiet the stay was. It was perfect for an introverted traveler like myself as I didn't run into any other guests and the self check in and check out was very easy. The hosts were also very communicative and the location was very convenient for getting the bus and being close to the train station and the city center. If you're looking for a bustling, extroverted hostel experience, this may not be for you.
• Michael (10/5): - Comfortable clean an ralaxing couldn't ask for better Nothing I could complain about I give top marks
• Staneff (10/5): -
• Paloma (10/5): -
• Gerta (8/5): -
• Explore59318896146 (10/5): Well situated pleasant flat - Our 4th time in this flat. We stayed on the ground floor in room 14. Very confy bed znd largd wuiet toom. The common area are extremely cleaned, relaxing atmosphere , well situated flat. Nice bar ' on the river"next to flat. WIFI available anywhere in fl Very easy check in
• anne (10/5): - 4th time at the place. As cleaned as ever. Extremely comfy bed. This time wd staye in room 14 , which was quite big and quiet. Incredible internet, connection available everywhere even in bathroom. Nothing
• Ahmed (10/5): It was great. I enjoyed every moment of it. - It was a very nice location. Everything was clean. The room was good and the service also was really good. Very close to the centre of the city. The only thing was the toilet because the toilet is not in the same room, so at night, if you want to go to the toilet, you have to to dress first and then go outside the room to the toilet
• Lesley Jean (9/5): Ideal location to explore the city of Cardiff - Good location, friendly staff, room clean & adequate, breakfast buffet style.
• Gurmeet (10/5): Good - Very good Every thing
• Shyamala (8/5): Happy and contented for the purpose of my stay - Very economical and yet pleasantly clean comfortable stay no complaints
• Richard (8/5): -
• Rune (8/5): - Beliggenhet Frokosten
• DAVID (9/5): It was a Fantastic stay, I'd stay again - I Liked how Spacious and Comfortable the room is N/A
• Walter Josef (3/5): Stadt ok, Lage sehr gut und das Nachtleben lebendig!!! - Die Lage sehr gut! Die Anleitung für die Öffnung des Zimmers ist sehr schlecht bzw. Katastrophe! Das Frühstück zu bescheiden....kein Aufschnitt, Lachs, Salami...usw.!! Zudem auch für Rückfragen zu erreichen!!!!!!!!
• Callum (10/5): -
• nicola (8/5): Great location for our needs - Close vicinity to city centre and sports centre
• jean luc (8/5): Très bon séjour - Situation idéale , petit déjeuner correct, établissement très propre Manque de volets pour occulter les chambres
• Sahithi (7/5): -
• alyssa (9/5): -
• Ruiz (10/5): Lovely place, would recommend - How close it was to the city center, it was clean and staff were friendly. That the stove was locked and you couldn’t cook after 9pm.
• Ahmed (10/5): -
• Mudassar (1/5): All went not went good apart manger behaviour. - Property is on good location but parking is very expensive. The manger is very rude and unkind . He behaved with me very bad and aggressively even I had paid extra charges he demanded. I didn’t like his attitude and I will never recommend to anyone to stay in this property due to that guy . I have never faced a rude person in my travels history . I never complained against any body in past But this guy really heart me a lot . I wish booking.com take some action against him.
• Mats (8/5): -
• Almudena (9/5): Cómodo, cerca del centro - Cocina equipada, salón amplio, la habitación estaba bien, calefacción, Smart TV La ducha tenía poca presión y no podías mover la alcachofa para ducharte bien. También faltan unos enganches para colgar las toallas en el baño.
• Idoia (10/5): Impoluto, comodísimo y céntrico - La limpieza total, la cocina muy bien equipada, todo bien cuidado, tiene una terracita, la ubicación tan cerca del centro, la ayuda de los dueños cuando la necesitamos, repetiría y lo recomiendo sin duda, de los mejores bed&breakfast que he visto en mi vida, y he estado en muchos. Nada, todo divino.
• 440lottiem (10/5): 10/10 - Super clean B and B, shared facilities were spotless 24/7! Really close to Cardiff Central and the city centre. Lovely added touch of complimentary tea, coffee and biscuits and can use kitchen facilities. Great service and have stayed multiple times. Perhaps with young kids request to stay on lower floor levels as the banisters are quite low
• Abigail (10/5): Lovely place, would love to stay again. - The location, bed was very comfortable and clean. The water pressure wasn’t amazing within the showers but that’s truly the only fault.
• Divan (9/5): - Great location Would have been great if breakfast was available a bit earlier
• Zhang (8/5): -
• Lara (8/5): -
• nikki (9/5): Great little property for couples wanting to be in close the the center of cardiff - Perfect size room for a couple nights stay. Great supplies in the kitchen and plenty of seat in the dining area. Very easy check-in process The mattress unfortunately. It definitely felt well used with an indent around the middle area.
• Patrick (8/5): - They were very accommodating. Beds weren't too comfy.
• Julia (10/5): -
• Christopher (8/5): -
• Leonardo (10/5): -
• Emily (10/5): - This was a comfortable and clean room. The shared klitchen and bathroom facilities were spotless and contained everything you need to cook. The Riverhouse is centrally located so it's easy to get around Cardiff. I had one breakfast there which was a buffet continental breakfast with a great coffee machine, the rest of the time I ate my own food.
• Charlie (10/5): - Very clean rooms and bathrooms are nice Can't think of anything
• kate (10/5): Excellent value for money, central location, comfortable bedrooms, very pleasant kitchen/sitting area - Very clean comfortable and felt safe. Quiet. Easy check in. Good breakfast Perhaps could provide bathroom floor mats?
• Daniel (8/5): -
• Owen (7/5): Good potential but no sleep - Good value for money, access to a clean kitchen and plates etc. Bedroom was clean and quite comfortable. Access to room is via a flimsy little fob. When I went to brush my teeth around 1am, I left the fob inside so was locked out of my room for the whole night with no phone or anyone around- so no sleep. I get that this could happen at any hotel but the differnece is that there’s no reception desk to sort such an issue. **There should be a PHONE at the property to allow guests to call in an emergency or if this was to happen ** When another guest finally helped me at 6am fo call them, the staff weren’t sympathetic to the situation.
• 129syt (10/5): Homely stay for a short break in a good location - Had stayed in another property owned by Abi and Charles previously but due to Rugby Internationals all of Cardiff was full and pricey. Riverhouse was nicer than expected, very comfortable, good location, perfect for stadium access. Very clean and well kept, had a homely feel to the place. Bathrooms and toilets kept very clean and all very modern. Access is all electronic with fob for room entry and house entry by code. Would definitely recommend and stay again. Booked directly for a better deal.

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