RIG Casa Conde
Location: 511 C. El Conde, Santo Domingo, Distrito Nacional, 10210, Santo Domingo, DO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in onsite massages and explore nearby attractions such as Calle El Conde and Iglesia de Nuestra Señora del Carmen. Enjoy free Wi-Fi, concierge services, and a complimentary buffet breakfast.
Dining and Socializing
Savor delicious meals at La Cueva, grab snacks at the coffee shop, and mingle at the daily reception.
Central Location
Stay in one of our 28 air-conditioned rooms, each equipped with plasma TVs and free local calls. Located near major landmarks and just a short walk from Mercado Modelo and Malecon.
Immerse yourself in the charm of Santo Domingo at RIG Casa Conde. Book now for an unforgettable stay!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:00 PM - 05:00 AM
Check-out: 01:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Health or beauty spa nearby
- Free WiFi
- 24-hour front desk
- Concierge service
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Free buffet breakfast
- Casino nearby
- Health or beauty spa nearby
- Horse riding nearby
- Mountain climbing nearby
Rooms Available
-
Superior Room
1 Double Bed OR 1 Twin Bed
183 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Toilet paper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Economy Room
1 Twin Bed
108 sq feet, located on the top floor
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch plasma TV with satellite channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Honeymoon Room, 1 King Bed
1 King Bed
194-sq-foot room with city views
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Toilet paper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Room
1 Queen Bed
194-sq-foot room with city views
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Toilet paper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room
1 Double Bed
161 sq feet, located on the top floor
Internet - Free WiFi 50+ Mbps
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Guest Reviews
- gary (6/5): - the air conditioner does not work good on all my visit is the same other than that all is ok there only room 201 a/c need fuxing the bathroom in 202 is too small yes i occupied more that one room on this visit but i have stayed in most of then over my 6 years going there
- Kevin (2/5): - Nasty place. The rooms were used and not cleaned after
- JOSE ROBERTO (4/5): Desagradado totalmente - El hotel es una mini cadena de 3 hoteles ,,este en particular está muuuy dejado me cambiaron, porque así lo pedí, de habitación...un desastre el aire no funcionaba , el baño con lámpara de techo sin casquete y cables s la vista y un internet totalmente inestable ...nunca ví televisión porque los cables y receptor literalmente colgaban bajo el televisor. El recepcionista que me atendió cuando llegué bastante después de la hora de check - in como a las 8 pm fue extremadamente agradable y cooperador Pero a veces la gente no puede hacer milagros de algo que va más allá de su competencia . El desayuno muy bien y la chica que atiende excelente y muy profesional . A pesar de todos estos inconveniente cuando me fui había un recepcionista de turno llamado Andy con actitudes prepotentes que me avisaba desde las 12 del mediodía para que dejara la habitación a la 1 pm que es la hora de check out muy desagradable y grosero el tipo y poco deferente finalmente me retire a la 1:15 llevaba dos maletas grandes y estaba recién operado de la espalda ...las 3 escaleras para llegar a las habitaciones no es algo menor NO HAY ASCENSOR !! PESIMA EXPERIENCIA
- Caleb (4/5): - The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.
- Jonathan (8/5): - The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.
- lizzeth (8/5): - Me gusto lo accesible que es no me gusto que habian cucarachas
- LOUIS (10/5): - Everything staff are pleased
- Adhmad Ali (10/5): - It was in a great location.
- Robert (2/5): - this hotel should not be apart of expedia. I stayed and left as soon as i checked into the hotel. nasty dirty and unsafe. The front desk has to let you into the building and there are not always at the desk so you as the guest will be outside in the rain or alone on the dark.
- Timothy (10/5): - Very nice. Enjoy the property a lot
- Sara (10/5): - Excellent place to stay
- Vladimir (10/5): - Fue una gran estancia todo de maravilla
- LUIS ESTEBAN (8/5): - Todo bien
- Juan (6/5): - Ubicación , área segura
- Jess (10/5): - All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.
- MANOJ (10/5): - Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.
- Jimmy (8/5): - Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.
- Luis M Lopez (4/5): - Nothing like the pictures online
- Jose (6/5): - They can be better
- Jose (6/5): - Look so sad no fun
- Malcolm (10/5): - Small rooms very small bathroom breakfast was nice staff was friendly
- Gerardo (8/5): - Todo bien solo el check in in poco tardado para la entrega de habitación
- Gérard (8/5): - I loved the balcony
- Yves (10/5): - I really like the interior design and structure. I also noticed signs of neglect, like a broken and missing rod to hang the towel. The windows in room 211 need to be fixed or replaced altogether. So does the drainage in the shower. Otherwise, this is a vary nice and convenient place for a short stay in the Dominican capital.
- Gérard (10/5): - No microwave i eas transferred to a smallee room
- Benjamin (8/5): - The TV didn’t work, which was the only gripe that I had.
- Kenny (10/5): - Excellent stay I would recommend
- Luis Fernando (2/5): - Falta mas atencion en el cuidado y mantenimiento de cada cuarto, la limpieza y los suplementos necesarios para la comodidad de cada huesped.
- Orlando (8/5): - Staff treated me well
- Robert (8/5): - Hard to find
- Robert (6/5): - My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space
- RAYLETTE (10/5): - Mannersable staff
- Melissa (8/5): - Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!
- JOSE RAMON (10/5): Keep it up - Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.
- Martha (10/5): - We love its convenient location, though the parking can be an issue
- Juan Antonio (4/5): - ...
- Ronny (4/5): - Die Lage ist gut mitten im Kolonialbezirk von Santo Domingo. Das war es aber auch mit positiven Faktoren. Der Fernseher funktionierte nicht. Stühle auf dem Balkon hatten ihre beste Zeit bereits erlebt. Kühlschrank machte Radau ohne Ende. Die Putzfrauen machten das Zimmer erst nach 3 Tagen und mehrmaliger Aufforderung sauber. Obendrein besaßen sie dann auch noch die Frechheit zu fragen, warum so viel Müll im Zimmer liegt.
- Kevin (4/5): Didn’t get what I expected. - Online it showed that I had I big room with a balcony but when I checked in I got a little room with no balcony. And by me checking in they would allow me to get my money back so I had to keep the room but I went down the block and got the big room that I was looking for. But the staff was awesome.
- Carlos Eduardo (8/5): All you need, where you need! - Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel
- Royan (10/5): - Very convenient location. Helpful staff and very comfortable rooms. Will recommend!
- John (8/5): - Very professional staff. For the price, great facility and location.
- Jean Yves (6/5): - It’s very middle but in heart of the city.
- Jean-Louis (10/5): - Great price and great location, the management was super helpful when I needed something
- Robert (10/5): - An excellent value I would greatly recommend. The property is beautiful and very well-maintained basic fair. The breakfast was excellent especially considering the room rate. The staff is very helpful and professional. An excellent choice for those who like clean, basic, accommodations with a touch of class. One thing to be mindful of though are lots of tile stairs without banisters, and as it is an old building, some micro irregularities in floor levels, but they are all clearly marked, but older guests should take note of this. Enjoy!!!
- Lawrence (8/5): Lawrence’s POV - It’s a really nice boutique hotel and staff very customer friendly - the breakfast was also good and fresh each morning - hot water, clean sheets, WiFi and AC all I needed
- NICOL (10/5): - Nice location
- Nichools (6/5): - The property location it’s great! The staff are good they can be a little better, Toby it’s actually amazing! The hotel needs a little more things for guess. There is no microwave to be use for food or anything. The only kitchen like use it’s for breakfast. The mattress are very hard and in the bathroom they should add a small shower rug for safety. You get 2 towels per day. If you need more towels you must return the ones you have. We had to call for an extra blanket and pillow. Overall the hotel is not bad it just those little things that should be improved.
- RAYLETTE (10/5): - It was very close to few restaurants and bar and taxi etc was right in the corner
- Santiago (6/5): Servicio bastante regular - Un hotel aparente bien ubicado sencillo pero agradable. Lamentablemente el servicio y atención dista de lo mínimo esperado.
- Andrew (10/5): - It is so convenient. I would choose them over and over again.
- James (6/5): - Convenient location. Rooms were very small. No safe in room. Staff wanted to move me to another room with a safe, then charge me a deposit for the safe! Shower curtain constantly blew into me when showering.
- Jose (8/5): - I liked the location, a quiet place, the very respectful and friendly employees, especially Delvy Rodríguez, and the fresh breakfasts. What I don’t like was the internet service.
- LIDIA (10/5): - Excellent location!
- Hogarth (2/5): - Everything was disappointed
- Lizbeth (8/5): A+ customer service and cleanest at El Condé - Its clean, comfy and value. The room its a little tight but for sleep was good, the mattress and the pillows are really good for me. I stay in the triple room (1 queen bed and 1 twin bed. My only issue was the tv but you can stream your choice probably i dont understand how can see local channels. The customer service a A+. The breakfast was included in my package and was a small buffet but satisfact all tastes with the best mangu i taste in my live plus fresh juices.
- David (8/5): Great place on the Conde - Great location on the Conde for what we wanted to do during or stay
- Robert (8/5): - Location. Shops and eateries of all sorts along that strip. Plenty of security. Diner restaurant open 24/7 across hotel.
- Surindra (4/5): - The room is small
- Andrew (8/5): - The staff is very warm and friendly, and available to assist. I did not like having to buzz to get in, and also no access to a microwave when I wanted.
- Troy (6/5): - The hotel is very noisy as people move through the facility. Also, the wi-fi seems to work well in the common areas, but not in the rooms. I was in Unit 203, the signal faded once you entered the room, and completely stopped working once you closed the door. I spoke to the staff about it upon check-in, who attempted to apologize, but were just trying to make me go away. I even asked about changing rooms, which got no response. Not a completely satisfying stay.
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