The Happo
Location: 5090 Hokujo, Hakuba, Nagano, 399-9301, Hakuba, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relaxing Hot Springs and Recreational Activities
Unwind after a day of skiing by indulging in the hot springs or exploring the area with bicycles available for rent.
Dining Options and Bar/Lounge
Experience culinary delights at The Grill restaurant, grab a coffee at the cafe, or enjoy your favorite drink at the bar/lounge. Room service is also available during limited hours.
Convenient Amenities and Stylish Accommodations
Benefit from complimentary Wi-Fi, concierge services, and ski storage. The individually decorated guestrooms offer modern amenities like LCD TVs, refrigerators, and free toiletries.
Indulge in a seamless ski vacation experience at The Happo and book your stay now for a memorable Hakuba getaway.
Important Information
- Hot springs access available from 3:00 PM to 9:00 PM.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Guests can access their rooms with a mobile device.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 10:00 AM
Instructions: The front desk is open daily from 7:00 AM - 9:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are recommended to download the property's JustIn Mobile mobile app before check-in.
Amenities & Facilities
- Express check-out
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Ski storage
- Concierge service
- Wheelchair accessible
- Elevator
- Cross-country skiing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Ski storage
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Snowmobiling nearby
- Mountain biking nearby
- Skydiving nearby
- Smoke-free property
- Snowboarding nearby
- Express check-in
- Ski lessons available nearby
- Ski equipment rentals on site
- Free self parking
- Ski shuttle (surcharge)
- Shared microwave
- Water dispenser
- Housekeeping on request
- Horse riding nearby
- Thin carpet in public areas
Rooms Available
-
Deluxe Room, 1 King Bed
1 King Bed
Individually decorated room
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
-
Superior Room, 1 King Bed
1 King Bed
Individually decorated room
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
-
Family Room
4 Twin Beds
Individually decorated room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
-
Deluxe Suite (The Happo)
2 Twin Beds
Individually decorated room
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
-
Deluxe Twin Room
2 Twin Beds
Individually decorated room
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
-
Deluxe Triple Room
3 Twin Beds
Individually decorated room
Internet - Free WiFi 50+ Mbps
Entertainment - 50-inch LCD TV
Food & Drink - Refrigerator, room service (limited hours), and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and window screens; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Down comforter
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Window screens
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
Guest Reviews
- gregory (10/5): - Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing.
- KENTA (8/5): - ゴンドラ駅に近く便利な場所
- Emiko (10/5): - 何度も長野の旅を経験してますが、白馬には初めて宿泊しました。 お部屋は広くて機能的で、概ね快適に過ごせました。冷蔵庫にはコーラと氷結のサービスもあり嬉しかったです。 洗面台が高いと口コミにありましたが、本当に高くて（私も子供も身長150センチ程）多少つま先立ちで使用しました。 お子さんが一緒だと抱え上げるのも大変そうなので、ステップがあるといいと思います。 洗面台前の可動式の全面鏡が、好きな場所を隠せたりする（入口や洗面）のは便利でした。 エレベーター近くにウォーターサーバー、洗濯機、アイスディスペンサーと自販機あり。 温泉エリアのドアは暗証番号の入力が必要で、セキュリティがしっかりしていると思いました。 一つだけ、温泉の利用時間がスタッフの居る10時までだったので、夕食後に慌ただしく入らなければいけなかったのが残念でした。 部屋はシャワーだけなので、12時頃までは利用できた方が折角の良いお風呂が楽しめると思いました。 と色々書きましたが、また白馬に泊まる時はリピートしたいホテルでした。
- Jenna (10/5): - Amazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!
- estefano (10/5): - The staff is the best
- Adrienne (10/5): - Property was clean and good was good.
- Wylie (10/5): - Very clean and quiet place. Great breakfast.
- TAICHIROU (8/5): - 部屋は綺麗で大浴場も最高でした。 サービスも良かったです。
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