Phoenix Cocoon by HHG

Location: Hokujo 4982-2, Hakuba, jp

Star Rating: 5 Stars

Property Type: Chalets

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Terrace
• BBQ facilities
• Luggage storage
• Ski storage
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Ski storage
• Free wired internet
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Secured parking
• Ski lift privileges
• Snow sports gear
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Chalet (Phoenix Cocoon)

  2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

  Features a private balcony

  
  

  Layout - 3 bedrooms

  Internet - Free WiFi

  Entertainment - Flat-screen TV, Netflix, and MP3 dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, deep soaking bathtub and separate shower

  Practical - Washer/dryer, iron/ironing board, and desk

  Comfort - Daily housekeeping, heating, and ceiling fan

  Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Daily housekeeping
  • Ceiling fan
  • Separate bathtub and shower
  • Free WiFi
  • MP3 docking station
  • Deep soaking bathtub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Rice cooker
  • Bedsheets provided
  • Highchair
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Three-Bedroom Chalet

  This spacious chalet is consisted of of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The chalet offers air conditioning. The unit offers 5 beds.

  Max Occupancy: 8 (7 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Cots

Guest Reviews

• Ryoko (7/5): Good - We love Hakuba all season and have stayed in many places. Now that Hakuba has many modern & comfortable vacation rental options, Phoenix Cocoon paled in comparison to other similarly priced rentals. Wasn't bad, just wasn't as good as the others. Would stay again if we want to be in Hakuba and are out of options. There are many pros, so if none of the cons bother you then it's a solid place to stay. Pros: Dry room was best we've seen in town. Garage is also awesome especially during snow season. Bed rooms are spacious. Everything clean. The beautiful greens from every window was amazing (we stayed in the summer). Lots of closet space. Heated flooring every where. Cons: Plates / cups / glasses / utensils were ample but cooking utensils were limited. Also no basics like oil, salt, pepper etc. Been a while since we stayed in Hakuba/Niseko that had NOTHING at these kind of price point rentals. Dining bench not very comfortable to sit/eat on. MBR & bathroom showers not well designed. All toilet doors lacked privacy (sliding doors with big gap for sound, MBR toilet door is that plus translucent). Many of the rooms only had fluorescent lights.
• Frederick (10/5): Amazing accommodation close to Happo bus terminal - Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also provided a van which was invaluable for getting around Hakuba. (Apparently they will stop this due to COVID but I hope they don't because it really sets them apart from the others!). The accom is only 6 mins from Happo bus terminal but it is uphill on return. Staff were friendly and responsive on whatsapp and email. Very helpful. Provided shuttle pick-up and drop off too on arrival/departure. 100% would recommend this accommodation. The single beds were not that comfortable.
• Takaken (10/5): - 清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。

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