Sarova Woodlands Hotel

Name: Sarova Woodlands Hotel
Address: Nairobi - Nakuru Highway, Nakuru, Nakuru, KE

Location: Nairobi - Nakuru Highway, Nakuru, Nakuru, KE

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Discover the perfect retreat at Sarova Woodlands Hotel, where comfort meets convenience in the heart of Nakuru.

Recreation Opportunities
Unwind in our stunning outdoor pool or soak in breathtaking views from our terrace and meticulously maintained garden, designed for your relaxation and enjoyment.

Dining Experience
Indulge your palate at our renowned Cinnamon Restaurant, showcasing a diverse international menu, or opt for the convenience of our 24-hour room service to savor exceptional cuisine in the comfort of your room.

Connectivity & Amenities
Stay connected with complimentary wireless internet access throughout the property, and take advantage of our comprehensive business center and concierge services, ensuring every aspect of your stay is seamless.

Experience unparalleled hospitality at Sarova Woodlands Hotel, where every moment is designed with you in mind. Book your stay today!

Important Information

No pets and no service animals are allowed at this property.

Policies

Check-in: 12:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
Smoke-free property
Wheelchair accessible parking
Free self parking
Pool sun loungers
Game viewing nearby
Game drive nearby
Safari nearby
Couples/private dining
Private picnics
Proposal/romance packages available
Secured parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Well-lit path to entrance

Rooms Available

Woodlands Studio Suite

1 King Bed
527 sq feet

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Woodlands Superior Room

1 Double Bed
248 sq feet

Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Woodlands State Suite

1 King Bed
570 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Woodlands Superior Twin Room

2 Twin Beds
248 sq feet

Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Woodlands Executive Suite

1 King Bed
527 sq feet

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair

Guest Reviews

Aquethea (10/5): - This property was amazing! The young lady who checked me in was very kind and was able to accommodate me on transportation back to the airport. I would gladly return to this establishment.
Ursula (10/5): - Beautiful lobby, wonderful staff. Quiet, comfortable, and nicely decorated rooms. Not far from Nakuru National Park.
CATHERINE (10/5): - Very kind and welcoming staff
Timothy (10/5): - Excellent reception, smooth check in, clean room, delicious food, classy ambiance
Cynthia Jo (10/5): - Everyone at the Sarava Woodlands was kind, welcoming, and helpful. The service is impeccable, the grounds are beautiful, and it's very comfortable and welcoming. We had a workshop at the hotel with local community members. The hotel provided everything we needed--tea, snacks, lunch, projector, paper, writing materials, etc., for a very fair price. Our workshop members were very happy and the day went smoothly. My group had a miscommunication among us about transportation, but the hotel was able to arrange transportation at 9pm for an 8am pickup of 25 people the next day. Our group checkout was a little complicated, but Betty was a pro and managed everything quickly and professionally. I have no complaints at all about the hotel and will stay there again.
Rebecca (10/5): - C’est fantastique!
Dorothy (10/5): - All of the staff were wonderful!! They helped us with whatever we needed. They were always smiling and willing to assist us whenever we needed. We will definitely be back next year and book this hotel again.
Rebecca (10/5): - The staff members were wonderful!
Clement (8/5): - No gym
Kristopher (10/5): Great hotel, helpful staff - The hotel was very nice and clean, but the staff are the stars here. Everyone from the restaurant to the front desk was kind and helpful. Specifically Betty at reception. She went above and beyond to help me during my stay.
Mansa J (10/5): Great Staff - Great stuffs. They were all very friendly and helpful when called upon.
Paul (10/5): Nakuru Getaway - Amazing stay in Sarova Woodlands. The rooms aren’t massive but are very comfortable. The AC is great. The shower has great water pressure and the I had the best nights sleep in the bed.
George (10/5): - Friendly and helpful staff, comfortable rooms, and safe location.
Ruth (8/5): - Potitives: Everything at Sarova woodlands is excellent, the service, attention to guests, the Breakfast Buffet had varieties and i especially treasured the healthy kenyan cuisine of veges, arrowroots, sweetpotatoes etc. Everyday there was new food items! Negatives: The fact that the health club incl the gym and the Spa were/are still unavailable.The information about this should, in my opinion be on the FRONT pages given the fact that it is a spa Hotel and not on the last pages where i found out later, after i had already booked for a week. That really bothered me, as i workout every day and i would have loved a spa day! (b)There is 24 hours housekeeping, the downside is that they ( sometimes) drag and pull furniture that woke me up several times during the night. Otherwise an excellent hotel with comfort, security, excellent service, very friendly staff and great food! Thank you Sarova woodlands Nakuru!
John (10/5): - Unbelievably helpful staff. Clean rooms. Comfy beds. Extraordinary service. Great food. They really go out of their way to make it a home away from home.
Sushma (10/5): Great place to stay - It was great. The staff were very helpful and friendly. The service was great throughout.
Lynn (10/5): - Very nice hotel.
George (10/5): - Comfortable, friendly staff and relaxing.
Jaquiline (10/5): - The hotel ambience is beautiful. It has all the amenities one would need. The staff go above and beyond to make your stay comfortable.
Oscar (8/5): - Clean place. No signs on the road to hotel. Easy to get lost. We used a motorcycle escort to guide us to hotel on the hill. Food reasonable.
Haydar (10/5): - The check in was really smoth .friendly customer service.and my stay was absolutely amazing. They showed me where my room was .even guided me to the breakfast area .big thank you to harriet and her friend in the breakfast area .super friendly .great job guys.i will be staying afain for sure .
Dai (10/5): - This is a lovely hotel with beautiful gardens. The room is smartly designed, comfortable, and clean. Though I had a bit of issue with wifi but was resolved soon.
Sean (10/5): - Nice hotel, good price, Secured with nice staff and a 2 min walk from the huge Supermarket that covers all your needs.
BRIAN (8/5): - overall my experience was great I felt very comfortable with safety and security staff were nice food was very good room was great overall but for one thing it was an on going issue so it really hurt my experience... I live in the North East United States.. my trip was in July which is normally the coolest month in Kenya... over nights 50 daytime 70 so for me that would be perfect!!! however my rooms A/C was never able to cool the room the two nights I stayed... It was 78 degrees in my room.. for the locals that's cold.. but for me that's hot!! after having staff come to the room and check the A/C only to be told it's working.. totally ruined things. I like to sleep at night but not in a hot! room... so I'm not sure how great this place would be the rest of the year when it's hot in Kenya... I asked for a fan but that was not an option.. I would suggest to the hotel to have a few fans for guests it would have made a world of difference..
George (10/5): - easy checkin, friendly staff, clean and comfortable rooms, and great restaurant.
Zuriani (8/5): - It is professionally run, very clean and quiet. A comfortable stay. Food was very average.
Anthony Nicholas (8/5): - This is a beautiful hotel. However, their administration is horrible and I would never stay there again. After checking out the front desk personnel came chasing after me insinuating that I left without paying for incidentals. This is despite my having my American Express card on file for incidentals. In addition, despite paying for breakfast to be included I was charged for breakfast. Finally, after going back into the hotel and settling up with them, they contacted my sister in law over breakfast which was 1800 shillings which is was included in the room fee. This hotel chain should be avoided at all costs since they operate like a third world motel.
Laila (8/5): - Nice luxorious hotel. Large rooms with soft beds and modern bathrooms. Hotel is good wheelchair accessible with a adapted room and staff is friendly and helpfull. Atmosphere of the hotel is great and good location 20 minutes from lake nakuru. Food was a bit disappointing for us for these prices you expect the best but dinner was not. Burger was great and home made, the steak however was chewy and gross. Luckily I could change to a pizza wich was oke but nothing special could be better for sure. Desserts were almost all not available.. Staff friendly again. Breakfast was better with enough choices and good quality.
Verified traveler (10/5): -
Verified traveler (10/5): Awesome - 2 night stay which was fantastic. A walking distance to Naivas supermarket for last minute needs. The staff were very friendly.
Verified traveler (10/5): - Very friendly staff,particularly
Verified traveler (8/5): - Nice place for a business stay. Room had mosquitoes though...the screens were loose and didn't work.
Verified traveler (8/5): - Ok value for money. The room that I was in looked a bit dated. But overall it was a pleasant stay. Disappointing that the hotel was not flexible in providing a late check out. Dont think it was that full. Food options were pretty decent.
Verified traveler (10/5): - This is one of the finest hotels in the world! I’ve stayed at some of the best hotels in America, Europe and the Caribbean, but none can compare to the Sarova Woodlands Hotel! The staff is superb - kind, caring, and very attentive! The friendly front desk staff goes above and beyond to ensure that the needs of the hotel guests are met! The facility is clean and sparking! It is very well maintained! The restaurant serves a variety of tasty dishes from African and Indian cuisines! Excellent service in the restaurant too! Overall this hotel has exceeded the 5-star rating! Dr. Morelan
Verified traveler (10/5): - This hotel exceeded my expectations. The room and bathroom were spotless. The room service was delightful. The food was excellent both in room and in the restaurant. The service was exceptional. I will definitely stay here again.
Matthew (10/5): Very good place - Hotel is good in almost all aspects. Staff are 99% friendly and professional. Although I think the numbers of staff may be too low right now and it led to a couple of short but needless waits for service. Hotel is in great condition, impressive communal areas. Comfortable courtyard to sit and relax. Food isn't cheap, but it is great quality. Breakfast buffet is weird, with the layout meaning you have to find a staff member to serve basic items and because they have obviously reduced staff, probably due to economic damage of the pandemic, this can effect the experience and I presume they have done this so they can restrict how much people eat at the buffet. It's weird. Rooms are very comfortable, spacious and clean. Location is fine, just a little way out of town, not far from the national park. Nakuru town itself is a little sketchy, especially at night, we had a bad experience, so take care. Sarova Woodlands is overall an excellent hotel, despite the odd minor negative point.
Verified traveler (10/5): - We loved the friensliness of the staff, cleanliness ofbthe facilities and beauty of the garden.
Raphael Mwangi (8/5): Home Away From Home - Sarova Woodlands Hotel is home away from home. I noticed that the team in the restaurant need training on how to position the cutlery. Breakfast Is Served Put the plate at the center of the individual table setting, with the napkin and fork on the left and the other silverware on the right. To the upper left of the plate is the juice glass, while the cup and saucer go on the upper right.
Fiona (2/5): Cheaters - They chareged us for breakfast Abd we had alreadybpaid tour site How sad
Verified traveler (8/5): - The staff at the reception are very good, some of the cleaners not. The cleaners can’t help you when you have many luggages. They look at you only and do not help when you call them to support
Chan (10/5): Relaxing Stay at End of 2-week Trip - We stayed for 3 nights in a junior suite before flying back to USA. Pros: very friendly staff, great location, new facility, spacious room/suite, and delicious pastries; convenient to Lake Nakuru Park, and other sites. Cons: nothing important, just a little confusion about the specific suite we booked (valley views as described at Hotels.com) vs the one we ended up staying (courtyard view, as Sarova staff insisted there is no junior suite with the views of the valley); I'm not sure why such a discrepancy.
Francis (10/5): - My stay was amazing. I enjoyed myself
Johnny (10/5): - MeShack was the best!!! Loved the staff.... security is tight which makes you feel safe..... out room was exceptional!!!
Christine (6/5): - Its quiet and very clean. Safe place to stay too. The staff where willing to assist and were very friendly.
Verified traveler (8/5): Good stay. - The stay was good. Booked into a standard room with a king bed. The air conditioning unit did not work but alert for that the room was good. Music from restaurant was noticeable until about 22h00 but not unpleasant. The hotel itself as well as the staff all great. The breakfast and dinner were buffet and were great with a great selection. There is a bar.
Verified traveler (8/5): - The rooms were very clean and comfortable as was the reception and main areas. The staff were very friendly and helpful. Finding the hotel was a little difficult, maybe a large sign on the highway is needed. I would definitely recommend this hotel
Gloria (10/5): A very comfortable hotel - The rooms are very nice and spotlessly clean. Everyone was extremely friendly and helpful. The food a la carte excellent, the buffet good but not special, soups are the best and a fresh squeezed juice in the morning.
Verified traveler (10/5): - Excelent experience. Friendly staff. Wonderful food. Very clean and modern rooms.
Carey (6/5): Sarova Woodlands overlooks the little things - I stayed for two nights with three friends. Two twin rooms were booked. Single beds only - at least expected King Singles at Sarova. No additional items like toothpaste and brush, slippers, etc. Rooms are small. The wait staff in the dining room were excellent. The restaurant manager, sorry to say, very unaccommodating. I would have expected that within the Sarova training, that the management's first and foremost priority is to ensure guests are happily satisfied, to fix any problem so that guests go away thinking good things of the Sarova brand. Your male restaurant manager needs retraining and could learn from his female waiters who were superb. Would I stay at the Woodlands Sarova again? Probably not. Please don't promote the spa when it is not even open. The Sarova brand is slightly tarnished and needs some serious attention when competing with the likes of the Serena and Fairmont brands in Kenya. It's the little things that count when ensuring guests enjoy their stay at Sarova, and this time around you left me disappointed. I left for the Lake Elementeita Serena and thoroughly enjoyed my stay there, so much so, I will return.
Verified traveler (10/5): - This hotel has provided us the best experience for sleeping. The facility is beautiful and the the staff are kind and accommodating. Best choice yet!
Jack (10/5): - Great hotel, staff very kind and helpful. Easy to find and reasonable price.
Gregory (6/5): Sarova Woodland - The Sarova Woodlands Hotel is the newest addition to the Sarova hotel chain. The rooms are modern with bright lighting and plenty of outlets located conveniently to recharge your electronics, including an HDMI port at the writing desk so you can watch video from your devices (bring your own HDMI cable). The beds and linens are luxurious as with other Sarova properties, though the rooms lack the homey character of the resort rooms. Breakfasts were included with our room and western as well as local breakfast choices were available at the buffet. The breakfasts at the resorts were more extensive, but rooms are also more expensive. Unfortunately, the health spa and pool weren't available at the time of this review and as a consequence, the Sarova Woodlands feels more like a business hotel than a resort destination. If you wish to have that experience, I would recommend booking their hotel in the Park. The hotel is located on the eastern outskirts of Nakuru (~3.5 km from the central bus terminal, 20 km from Moi airstrip) and is NOT within easy walking distance to the downtown area.
Verified traveler (10/5): - Needs Wifi very poor but overall excellent place to come back to
Athol (10/5): Well done Sarova Woodlands. - First stay at this hotel. Have been for business at conference rooms before and has always been good. This first stay was excellent for a country hotel and was better than a lot more well known hotels. Service and food was good. Room was comfortable and had all necessary items including safe, proper robe space and a work desk plus complimentary wifi. Bed was very comfortable. Bathroom was well laid out and there was shampoo and conditioner along with body lotion and soap. Many hotels use conditioning shampoo which is not satisfactory however this small hotel offers all amenities. There is a shopping mall next door for any items you may need as wall as a chemist. I would not hesitate using this hotel again - very pleasing.
Verified traveler (8/5): - Very good facilities and staff helpful. Particularly Teresia in the restaurant. But the hotel is noisy during the night...probably from the night workers who trail chairs across a floor and are not concerned about guests having a nights rest. Every night I had to call reception about the noise. In fact I called reception three times on one night. If you are prepared for sleepless nights but good food then this is the hotel for you.