Sapphire Addis Hotel

Name: Sapphire Addis Hotel
Address: Namibia Street, Bole, Addis Ababa, Addis Ababa, ET

Location: Namibia Street, Bole, Addis Ababa, Addis Ababa, ET

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Spa and Fitness Center - Indulge in relaxation with massages, facials, a sauna, and a state-of-the-art fitness center.

Dining Options - Enjoy a variety of cuisines at Emerald restaurant or opt for 24-hour room service. Unwind at the bar/lounge with a refreshing drink.

Convenience and Comfort - Benefit from amenities like complimentary Wi-Fi, concierge services, and a business center. Relax in well-appointed guestrooms with minibars, flat-screen TVs, and private balconies.

Experience true luxury at Sapphire Addis Hotel, where convenience meets elegance. Book now to elevate your stay in Addis Ababa!

Important Information

Relax at the full-service spa, where you can enjoy body treatments. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Wheelchair accessible
Steam room
Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Full-service spa
Meeting rooms
Smoke-free property
Express check-in
Snack bar/deli
Banquet hall

Rooms Available

Deluxe Suite

1 King Bed
468-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Deluxe Room

1 King Bed
236-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Junior Suite

1 King Bed
395-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Apartment, 1 King Bed, Non Smoking, Kitchen

1 King Bed
Individually furnished room

Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, cookware/dishware, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Kitchen island
Standard Double Room

1 King Bed
293-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Family Room

1 King Bed and 2 Twin Beds
730-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Apartment

1 King Bed
415-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds
Twin Room

2 Twin Beds
335-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Kitchen with microwave, coffee/tea maker, and electric kettle
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Free cribs/infant beds

Guest Reviews

biruk (2/5): - I had to leave the room without staying the night because of their terrible service and lack of internet. I booked the room specifically to work, only to find out there was no internet and their support was unhelpful. I requested a refund since I didn’t stay at the hotel, but I’m still waiting for a response. Never again!
Genet (10/5): - Breakfast, bedroom,
Nicholas (10/5): - It was great price is good
Isailevi (10/5): - I enjoyed my stay here. Staff was friendly.
Christopher (10/5): - Everyone was so amazing very helpful very kind and the guest relations supervisor was extremely knowledgeable she recommended me some nice places to go and see throughout the city some food or restaurants to try. She was so amazing that staff there is so amazing if you in Ethiopia, you must stay there.
Abdulsabur (8/5): - Good
Yabez (10/5): - I enjoyed my stay at Sapphire and the service was amazing. Melat at the front desk was accommodating and helpful with any questions I had. This was my second time staying there and I plan on staying there in the future.
jamal (10/5): - It was exellant
Dawit Abebe (2/5): - door lock it's not working
Yewunetkal (6/5): - One of the staff was very rude
Robiel (10/5): - Good 10/10
Barre (10/5): - The hotel is well placed in a good environment, area, clean, and excellent service
abiel (10/5): - Nic
Maru (8/5): - Good area
Yaya (10/5): - A nice hotel but a bit loud
Mohammed (6/5): - Great location in Bole area, quick drive to the airport. I was expecting for a hotel at this level to at least have AC in their rooms. The breakfast was not up to the expectations, it was really not good! The front desk were friendly and the hotel staff overall were always nice.
Mirko (10/5): - The room was nice and comfortable...the breakfast pastries were not fresh, and if you order room service pizza you gonna get what ever they like on it no matter what you order
IBRAHIM (10/5): - Very nice hotel Thank you *****
Kyb (10/5): - The staff was very kind and receptive, that's what stood out to me during my stay, the facility was clean and it was a memorable moment. Outside was a pain, kids coming up but 2 stood out, 1 grabbed my arm to distract me and the other kid picked my pocket, I was missing an envelope of cash when I got back $1,000. to be exact which I was given in the States for someone's family in Somaliland.
Amare (8/5): - Except their internet weakness overall it’s fare and good services
David (6/5): - Generally the hotel was good and the reception and sitting area was nice and comfortable. I thought the carpet throughout the building, including the rooms were well worn and could do with replacing. The room was generally satisfactory, however, was disappointed with the noise from the wedding at the hotel. During the 2 weeks that we were there, wedding took place circa 6 times. The room service, breakfast and food generally was satisfactory. I was disappointed with the sauna and steam room as they were not always working and it could do with a refurb / modernisation. Generally, the hotel was ok and if your not are not one for attention to detail, you will enjoy your experience. Out of 10, I would give the hotel 7
Kalkidan (10/5): - I had the best experience
Bisrat (10/5): - Amazing place with wonderful people.
Kalkidan (10/5): - I was pleasantly surprised how nice the hotel was. It was clean and the service was great 👍
Ben (6/5): - Great location surprisingly food was overcooked there is a hot water but you have to wait 15-20 min,room service barley pick up the phone, no phone directory in the room overall it’s not worth it I will not stay there again
filli (10/5): - It is the best hotel over all,i would like to say thank you to
Rabbani (10/5): Loss or stolen - One thing my wallet went missing froom my room. Took quiet awhile to unvestigate no results and no compensation. No suspect was seen on the monitorsin corridor but cleaning personal.
Tedros (10/5): - It is very nice hotel for the price.
DYIR (10/5): - Great location
Verified traveler (10/5): - It is clean and quite rooms . Employees are well trained and very friendly. They try to help you even out of their way. It feels like home. Defiantly I suggest to everyone who wants to spend time in Addis. The place is center for most of the things.
Verified traveler (10/5): - Love the staff. Always knowledgeable, kind and attentive to detail. I probably won’t spend a night in another hotel in Addis. Most of the top hotels are over priced & overrated. Keep up the good work Sapphire!
Verified traveler (8/5): - I love this place, it’s my go to place in Addis. Checking in can be a little annoying. I booked two rooms with twin beds as I was with family & front desk kept insisting I only booked one room. After showing them my Expedia app & the conformation email I was able to check in. Rooms are nice & clean. The spa & massage were relaxing. The restaurant serves some delicious food. The place is across the street from my fav coffee shop Tomoca which is a plus. If you visit Addis, I recommend Sapphire. Reasonable price with exceeded expectations.
adson (2/5): i Left Sore & Sour At Sapphire - Airline one day late so i am one day late so i lost money, more money, time and my schedule shift further off and Sapphire nor Hotels.com could've guaranteed me a credit on my lost night. Room wasn't cleaned, too hott, mini refrigerator off, mold growth in fridge, night stand lamp & ceiling lights both flickering....With all my complaints Sapphire Addis Hotel never switched me out...someone of the staff opened up balcony slider to cool room but the noise pollutions kept me up all four nights..My trip is ruined!
Fikirte (2/5): Frank Reviewing; Diaspora. - Spa staff actually called my wife from the steam room, for a payment??They just couldn’t wait. The first room, room 805 (I believe) very dangerous for a little one, the balcony baluster to wide and the window has major crack (don’t rent this room if you have kids.) The room is clean, great design, good choice of colors and it has home feel to it. Restroom has a very nice jacuzzi, but it takes too much time to heat it (just upgrade your water heater.) Once the trial and error time behind them, I don’t mind staying again. Overall advice to MG, it takes just a few minuets a day to inspect a room.
Verified traveler (8/5): - Neat and clean, rooms spacious and very friendly staff. Location is also good as one can walk to almost all amenities.
Verified traveler (10/5): - Good value for money. Friendly service. Lost bags and staff were extremely accommodating with amenity kits etc.
Joyce (10/5): - Very clean, beautiful hotel with a large dining room. We ate both breakfast (large buffet and eggs made to order) and dinner (a very large selection. Highly rate this hotel.
Lars (4/5): - Dirty room
Verified traveler (10/5): - It is very convenient and 9n the main road. If you are going ro the airport early morning or late evening, it is about 15 min. But if you are leaving in the middle of the day, depending on what time be careful, traffic can be bad
Verified traveler (10/5): - There were frequent power outages, but they didn't last for long. The service was unprecedented. Everyone at the hotel was very accommodating.
Abdul Hadi (2/5): I have been charged $247 penalty - I have been charged $247 penalty, Spahher hotel was telling me that hotel.com charged you the penalty, and hotel.com was saying Spahher hotel charged the penalty, my money lost in between I still don't know who got my money.
Verified traveler (8/5): Very good hotel - it was nice stay, and overall hotel facility is very good.
Verified traveler (8/5): - The property was beautiful. The staff was very friendly and helpful.
Suzanne (8/5): - Nice hotel
Verified traveler (8/5): - The rooms where very clean and looking nice, some of the staff need more training but my experience was very good
Janos (8/5): Upscale for less than in foreign chain hotels - Upscale close to airport, pleasant rooms, construction noise during the day, wifi not working for half a day, quality massage at fare price in the Spa, ok brekky.
Verified traveler (8/5): - Centrally-located in the Bole neighborhood with plenty of entertainment options all around. Staff were friendly and helpful. Unfortunately, hot water was frequently not forthcoming. And poor quality window, that would not seal, meant that street noise and fumes were noticeable in the room.
Verified traveler (8/5): - Service was good place was clean and Hotel location was excellent. Only negative there was no hot water in most case like warm water but no hot woter
Verified traveler (8/5): - Neat place. Great location and very friendly staff.
Monder (8/5): - The bed was very comfortable and the room was clean. The staff were very friendly and did their best. The shower fixtures didn't work properly and the hot water was actually more like worm water. Overall the experience was good, I recommend this hotel.
Steve (8/5): - Great hotel, very modern, very great accommodating staff, food was great, even got a free pick up from the airport. Only negative is the area where the hotel is located. It is very close to the airport, but the surrounding neighborhood is impoverished.
Bryant (10/5): - Customer service was spot on. It was wonderful to feel as if the staff could take care of your every need.
Laurie (10/5): Highly recommend this hotel for your trip! - The hotel is fairly new and has many services and comforts of home. The staff is extremely friendly, helpful, and attentive. We were visiting our daughter who is serving in the Peace Corps and she enjoyed a few days of pampering. The breakfast buffet was delicious and had a wide variety. The restaurant is also very good.The lobby has several seating areas and a piano player some evenings. The hotel is located between two construction sites, so the view is not ideal, but there was no issue with noise and the hotel has a scanner/xray machine at the entrance for all who enter. The hotel also has a wonderful spa that we found to be soothing and relaxing, as well as inexpensive. Our daughter used the inexpensive laundry service to wash some clothing and everything was returned promptly and clean. The hotel also has a free shuttle to/from the airport and exchanges currency on site. Our room was nicely appointed, comfortable and very clean. We just had a few maintenance inconveniences, but nothing that would prevent us from staying here again.The bathroom sink leaked each time it was used, the bathroom door could not be closed completely because it would not fit within the door jamb, a floor lamp was missing a light bulb, and the door to the hotel room had to be lifted as it was being closed in order for it to fit in the door jamb and close. The room safe had dead batteries. The hotel does not have air conditioning, but it was the rainy season, so it was not needed.
Roderick (8/5): Sapphire Hotel - Very friendly staff and clean, comfortable, quiet, well-decorated rooms with everything you'd need in them. Place let down by static-inducing carpet throughout the hotel, shower screen that didn't stop water from spraying on the bathroom floor and you'd need to be a contortionist with 2m long arms to reach the loo roll holder whilst sitting on the toilet
Michael (10/5): - Brand new hotel, had a great stay here with family over the holidays. The facilities are brand new, great customer service and you can't beat the location.
Endre (10/5): CC November 2017 - My office location was at METIbuilding, so the hotel location iwas perfect. Excellent in the bar at the Mezzanie. The gym 10 floor was super
Tufa (8/5): New and nice - This is a very nice brand new hotel in a relatively active part of the city with nice restaurants, cultural shows and a mall with a movie theater. The only not so good thing about the location is that there are constructions going on all around the hotel. The rooms are very clean, spacious and very comfortable. I stayed in a "standard" room, but it is better than the deluxe rooms at many similar hotels in the city. But I wish the rooms had AC. Yes Addis weather is comfortable most of the time, but could be cold or hot certain parts of the year. I is a pity that the owners build such a nice place without AC. And it is also a pity that their breakfast, which very basic, does no match the quality of the place. You are better off walking up the street to a cafe where you can enjoy nice coffee, fresh mixed juice and some croissant at very reasonable price. And mind the no-steps at the main entrance. There are no steps and it could be dangerously slippery when it rains. I guess they expect everybody to drive all the way to the door(which you can).