H-Residences Surfers Paradise - GCLR

Location: 3113 Surfers Paradise Blvd, Surfers Paradise, Queensland, 4217, Surfers Paradise, AU

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 10:00 AM

Instructions: There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date.

Amenities & Facilities

• Fitness facilities
• Express check-out
• Free WiFi
• Garden
• Express check-in/check-out
• Wheelchair accessible
• Elevator
• Fitness facilities
• Express check-out
• Smoke-free property
• Parking (limited spaces)
• Self parking (surcharge)
• Housekeeping on request
• Secured parking

Rooms Available

• Premium Apartment

  2 King Beds and 2 Twin Beds

  Furnished balcony with ocean views

  
  

  Layout - 3 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Separate living room
  • Dryer
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, 2 Bedrooms, City View

  1 King Bed and 2 Twin Beds

  980-sq-foot individually decorated room, furnished balcony with city views

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and wardrobe or closet; rollaway/extra beds available on request

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Separate living room
  • Dryer
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, 2 Bedrooms, Ocean View

  1 King Bed and 1 Queen Bed

  980-sq-foot individually decorated room, furnished balcony with ocean views

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, a hair dryer, and towels

  Practical - Washer/dryer, double sofa bed, and iron/ironing board

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • Dryer
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Apartment, 3 Bedrooms, Ocean View

  2 King Beds and 2 Twin Beds

  1672-sq-foot individually decorated room, furnished balcony with ocean views

  
  

  Layout - 3 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 3 bathrooms, bathtub or shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Separate living room
  • Dryer
  • Bedsheets provided
  • Soap
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Janine (4/5): - Cockroaches in room.
• Ecevit (10/5): - It was an excellent location beautiful view. Also will consider coming back.
• Dung (8/5): - location is very convenience. maybe because the water restriction but the water in the shower is very weak. i was here a few years and it wasn't this bad (the shower)
• Tillie (2/5): - The property was good but the after hours phone assistance was was extremely poor. It took well over 90 min to get into the room due to lack of communication and swipe cards not being activated. This issue caused us to be late for the appointment that we were required to be at. We had allowed enough time to get to our appoint had we got into our room in a timely fashion.
• Blair (10/5): Hard to beat location - Good location and great pools
• Verified traveler (10/5): - The great location Close to everything
• Verified traveler (8/5): - We stayed in this 2-bedroom apartment for 8 night during the Age National swimming championship. It is very conveniently located for great restaurants and cafes. The tram is right in front of the building so travel between the Gold Coast Aquatic Centre in Southport and Surfers Paradise was very easy. The apartment was clean and the check in was easy. Overall a pleasant stay.
• Thearenee (8/5): - Loved it but the fridge was on a leen and loved we were a walk away from everything
• Cassi (8/5): - Property is in a great location, right in the heart of surfers. Apartment was clean and tidy.. we enjoyed our stay
• Verified traveler (6/5): - Location was ideal. Disappointing that the residence was untidy.
• Verified traveler (8/5): - Didn't like the fact property had no wifi.. No movies/streaming options.. location was great.. could've had some in home entertainment options..
• Verified traveler (8/5): - Position,position,position. Every thing supplied for a comfortable stay.
• Nicholas (8/5): Great location - would stay again - We stayed for 7 nights and the location is great - right in the heart of Surfers Paradise. Room was a good size for us as a family of 3 including a 2 year old. The only down side for us was the apartment was non-serviced. We knew that going in and were happy not to have any but 7 nights with no spare bin liners, 2 dishwashing powder sachets and 2 dishwashing liquid sachets meant that we had to ration in order to not have to buy any. We would stay there again.
• Angela (8/5): AC - Great spot! Nice & clean. Will definitely stay there again!
• Christine Victoria (2/5): AUD 85 for Extra Cleaning Service! - When we got back from our side, we found that the toilet has spilled water thus it made the floor wet. This happened in the two bathrooms. The dryer didn't work. Its door has been loose and therefore you need to push the door so it would spin. We ended up unable to use it as we expected to. The lamp located on top of the shower bathroom in the main bedroom fell down from the time we check in and they didnt fix it before checkin. At the end of our stay we were not aware that we have to take our garbage out with us. Where should we put the garbage? Take us with our flight? There was no sign of garbage room in the building. Therefore we gathered the garbage in a plastic bag and put it near the exit. We were then contacted and that we had to pay AUSD 85 for an extra cleaning (i.e taking the garbage out of the unit, and wash the dishes we left unwashed). This is crazy, I asked about the number they came up with and they mentioned that they have a contract with the cleaning service company and AUD 70 is the charge for extra cleaning plus AUD 15 for their administration fee (???) Although the area is nice, I would suggest you go to another listing in the building. There were plenty of it. I did the same thing in other unit (i.e gather my rubbish in a plastic bag near the door and unwashed my dishes that we use for simple meal before checking out) and never got contacted for an extra charge for cleaning. Disappointment!
• VINCENT (10/5): AWESOME! SAME AS PICS!! - I LIVE IN LVL23, THE OCEAN VIEW IS AWESOME! NICE ROOM LOOK THE SAME AS ALL PICS ON WEBSITE.

Photos