Ton Aoi Grand Hotel
Location: 12/12 Klongtoey Pattana 1 Road, Hat Yai, 90110, Hat Yai, TH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Impressive Views and Amenities
Enjoy breathtaking views from the terrace and garden while staying connected with complimentary Wi-Fi. Indulge in delicious international cuisine at Chan-aoi Restaurant, complete with a bar/lounge, or opt for cozy room service. Additionally, start your day with an English breakfast and benefit from services like dry cleaning, a 24-hour front desk, and luggage storage.
Event Spaces and Convenient Location
Plan your event effortlessly with 1076 square feet of versatile space and six meeting rooms. The hotel also offers a roundtrip airport shuttle and free parking. Located centrally in Hat Yai, you are just minutes away from key attractions like Big C Department Store and Bangkok Hospital Hat Yai.
Comfortable Rooms and Modern Facilities
Unwind in one of the 80 air-conditioned rooms with private balconies, flat-screen TVs, and essential amenities. The private bathrooms are stocked with complimentary toiletries and plush slippers, ensuring a relaxing stay. Perfectly situated for exploring Hat Yai, Ton Aoi Grand Hotel awaits your reservation.
Important Information
- 24-hour pool access
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Elevator
- Conference space
- Breakfast available (surcharge)
- Free self parking
- Airport transportation - pickup (surcharge)
- 24-hour pool access
- Shopping mall on site
- Banquet hall
Rooms Available
-
Triple Room
1 Double Bed and 1 Twin Bed
269-sq-foot soundproofed room, balcony with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
-
Deluxe 3 Single Room
3 Twin Beds
Features a private balcony
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
-
Deluxe Corner Room
1 King Bed
269-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
-
Deluxe Twin Room
2 Twin Beds
Balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
-
Deluxe Double Room, 1 Double Bed
1 Double Bed
269-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
Guest Reviews
- Shirly98 (9/5): -
- mohd (9/5): -
- oliver (8/5): -
- Ström (8/5): -
- Krister Ström (8/5): -
- Leanne (8/5): Marvelous. Loved the pool. Comfortable beds - Hotel was great. Pool was lovely. Quiet area not far from city centre, coffee shops, restaurants and conveniences stores a short walk away.
- Rohan (9/5): - Outstanding value. Decent sized room that was cool, clean, quiet and comfortable. Amazing function room facilities. No iron or ironing board in the room.
- May (8/5): -
- Noor Hasliza (10/5): -
- Renee Azuani (9/5): The hotel quite nice but the location is not strategic - Room was very spacious with complete amenities I booked 4 rooms altogether but 1 of the room had a very strong smell of massage oil which really bother me thru the night. The aircond in my room doesn't works as well. The management agreed to change us to another room the next day. The lady staff at the reception scolded me when she ask me where did I put my luggage when I told her that I put it in room xxx without investigating. I booked 4 rooms & it is my right to used any of the room as my luggage storage as my other family members is there. The room came with breakfast but it doesn't cater for Muslim. The rate should not include with breakfast if the hotel really cannot cater for it. It's like a scam as we need to pay for something that we couldn't enjoy. Location is not strategic as it's too difficult to get the grab. We got scam by the reception who help us to call for a tuktuk to the nearby eatery for 250baht but later we found out that the fare is 2x than the normal rate.
- Yvonne (8/5): Enjoyable -
- Nur Lyana (8/5): Overall is okay - The location is the best The information counter a bit slow while im checking out
- AzlanRR (5/5): Just OK but need to imporove - large parking lot, walking distance to big c and 7 eleven. great enviroment, fast and easy check in and check out. easy access and not far from city centre during my stay there's a night time when light's weren't turn on at hallway from lift to our room. it's a dark and a bit scarry for my kids.the aircond at that hallway also seems not turn on and also have not a good smeels. i dont know if its a common issue at Hatyai or its only at hotel. most hotel in Hatyai have water pressure issue from shower. this issue need a fix coz most of the guest need a good shower after strolling around the city. for breakfast not sure breakfast halal or not but have other option for breakfast outside the hotel
- Diane (8/5): -
- Dannie Wai (10/5): - 房间乾净清洁
- Chiara (6/5): A fairly priced basic stay - The room was spacious and the bathroom functional. It was quiet at night and the bed was comfortable to sleep. The wifi connection is good. There are a few food stalls and a convenience store just down the road. The location requires to take a tuk tuk or a car to head downtown. The swimming pool looks like a small decorative pool. In general the hotel areas look a lot better in the pictures than in reality. Breakfast offer in the morning was basic and not impressive.
- Hon (8/5): Very good -
- Muhamed (6/5): Reasonable price - The room is spacious Staffs not friendlly, room aircond took like 2 hours to cold temp, access card given only 1
- Iffah (9/5): Superb - Away from busy city centre. Triple room can fitted 3 adult 2 kids if add extra bed. Little bit dirty,bathroom mouldy
- Norazira (5/5): Passable -
- Aienberry (7/5): Good -
- Thang (5/5): Suitable for who drives in - Spacious Location
- Rattana (9/5): Superb - Bed room is very comfortable Non
- Kristina (10/5): - Great stay while visiting family!
- Tan (7/5): Overall stay is good. Except accident make us unhappy. - Clean and location. My daughter step on piece of glass inside swimming pool. Her foot is hurt and bleeding. Hope management can improve it.
- Mohd (7/5): Ok - Ok Ok
- Ramu (7/5): Good -
- Farahanim (10/5): Exceptional -
- Joanna (8/5): Nice stay. - The rooms are a good size with a decent balcony… no chairs on the balcony though. Good air con. We are English and two of the staff on reception , in particular, spoke very good English and were helpful. Staff in general smiley and friendly. The second time we have stayed there and would do again . Hotel is near the fairly new ‘Hat Yai village’ and the park. Not that close to central Hat Yai. Good local supermarkets close by and street food outlets.
- Magdalene (9/5): Superb -
- Noor (10/5): Exceptional -
- Choo (10/5): Exceptional -
- Kay Heong (10/5): - Would like to express my appreciation and effort for the hotel staff to track my parcel from another hotel.
- Abdul (10/5): Exceptional -
- Vickneswari (10/5): Exceptional -
- Michael Lee (10/5): Great Stay - Great place to relax and unwind. Had a great breakfast also. Staff was very friendly and nice.
- Nor (9/5): Definitely will come again & recommend to others 🫶🏻 - The room was spacious, clean and comfortable bed..they give 3 pair of pillows with different size 😋 the location is out of hectic area..suitable for relaxing trip..receptionist was helpful.. got mini big C and 7e in walking distance, easier for me as im doing PS service..u can get everything inside big C extra at the main road to go tonaoi..got Boots outlet inside, not crowded at all so u can shop leisurely 😉 the biggest 7e also nearby ☺️ The breakfast was ala carte 😢 food was soo delicious especially the shrimp porridge but i cant refill 🥲
- Ernie (8/5): Very good -
- Aripin (8/5): Very good -
- Jasmine (10/5): Nice room n helpful staff - Spacious room Far from town, but with tuk tuk service n grab no problem
- David (5/5): Passable -
- Kumutha (4/5): Disappointing - The location and staff was friendly Bed was uncomfortable because there was a type of insects which kee biting
- Azri (1/5): Bad - Hidden charge
- Elly503 (8/5): Great stay, with great price, but i will stay at a different hotel next time i'm in town. - Spacious room. Really like the pillows given - they gave a soft one, a firm one, & a mini one for each of the beds, so you can have whatever type of pillow you preferred. Hotel was located not too central, that is ideal for us who preferred quiet night. Swimming pool was great as well. No ironing facilities available at the room. Every morning I had to drag my families' clothes to the 4th floor to the ironing station. Not exactly an ironing station - just an iron and an ironing board. No extra hangers nor hanging rack whatsoever. Such an inconvenience.
- Hoong (6/5): Pleasant -
- Napasorn (8/5): Very good -
- Clara (8/5): Very good -
- Jashithra (8/5): Very good -
- Yana (5/5): Ok but nah - The pillow, soft. The room is spacious The location is really close to the attraction place The toilet, for not really clean bcs i can see some stains on the soap bottle + walls. The pool is not open.
- Muhammad (10/5): Nice stay in Hatyai - Spacious room with full amenities The swimming pool closed due to maintenance work. The hotel never imform earlier.
- Mohd (10/5): Exceptional -
- Seong Hong (8/5): - Value for money, clean and spacious room. With a lot of parking space available.
- Noorjasmin (8/5): Very good -
- Shaik (8/5): Very good -
- Pushpa (9/5): Superb - The room is very big and really nice The check in time and breakfast quite boring
- Muhamad (8/5): Very good -
- Vignesh (5/5): Fine - Location, Staffs, Facilities were enough for normal stay. Price between Corner room and King Bed rooms are not satisfactory. There is no difference at all, but i paid 50 M extra without breakfast. Room lock was not working in the second day and for my friend on third day.
- Kumarandi (8/5): Very good -
- Sharifah (7/5): Good -
- Tan (10/5): Satisfy - Can improve for room air conditioning
- Mohd (8/5): Very good -
- Chelsiya (8/5): Very good - clean, comfy and parking area there isn't halal breakfast
- Andrew (8/5): Overall we loved the stay and the bed was excellent. Staff were attentive and the venue was great for the wedding. Hotel - Excellent as we stayed here for a wedding at the hotel as guests. Everything was as we hoped. Slight challenge at reception as we arrived early after a very long drive. Room was ready but want es to charge 400 baht extra for early entry. Insets went for a drive and agreed 12.30 entry to room (instead of 2pm) Maybe just accept somebody has driven a long way to be there and is part of a large wedding group.
- Yoges (10/5): Exceptional - All was nice. Great location to move around.
- S. (6/5): - ห้องพักเล็ก โดยเฉพาะห้องน้ำเล็กมากๆ สระว่ายน้ำไม่มีก็ได้ถ้าจะไม่ได้จนาด
- Jaya (7/5): Good -
- Eyma (9/5): the kettle is not clean, the free drinking water in the bottle tastes very strange - Easy access, staff can speak malay breakfast there is no choice, you have to order one meal per head only, can't repeat food
- Eyma (9/5): need a breakfast buffet - easy to park, Children do not need extra charge breakfast for children is not available
- Jeni (6/5): Pleasant -
- Shahrul (6/5): Logistic ok but staff is not their assets - Clean, value for money. Front desk staff is not fluent in English and not very helpful!
- Lee (9/5): Superb - Very nice the staff…
- Ooi (10/5): - Great stay at here.
- Lee (1/5): This hotel is situated a distance from town with no tuk tuks readily available. Calling for one from the counter will co -
- Renxun82 (10/5): Exceptional -
- Karthik (8/5): Quiet and peaceful - The bathroom door could have a lock other than that ,it's in a very quiet location depsite residence and business area.. Staff could be more joyful in welcoming us
- Christian (8/5): Very good -
- Susan (7/5): Okay for a short stay. - Plenty of secured parking available. Pleasant housekeeping & security staff. Limited breakfast selection. Need to pay additional 100baht for child's meal. Poor customer service from the front office & restaurant staff. Location is abit far from the city, but we can easily book grab.
- Rini (10/5): Exceptional -
- Tarm (10/5): Exceptional -
- Sri (8/5): Very good - Location and cleanness. Booking for 2 adults and 1 kid (6years old). Bath towel only issued with 02, reason its room for 2 person. Difficult to get extra towel for my kid as of receptionist keep on explaining its room for 2 person only will issue with 02 bath towel. After sometimes of requesting, atlast got 01 for my kid. Booking.com should not promote 2+1 kid for 2 rooms facilities or inform the hotel to provide 3 towel for the room. Breakfast is about price, so I don't mind paying for my kid which is not entitled for free Breakfast as again its room for 2 person. But bath towel is ridiculous. Especially for kids usage. I don't blame the staff as its should be the hotel policy as she's following the instructions. Thats all.
- Shukur (10/5): Verry recomended - Strategic
- Herlina (8/5): Very good -
- Amzarullah (8/5): Very good -
- Ooi (10/5): - Convenient and easy parking.
- Trixie (8/5): Overall is great - The hotel & room environment is good. The house keeping still need to improve.
- Shaun (7/5): Good - This was ok but more of a hotel for business than leisure maybe a day or two layover definitely not for family with kids no amenities Very much like a premier inn type of hotel
- Harad (7/5): Good - Na Na
- Keat (8/5): Very good -
- Dahnia (10/5): Exceptional -
- Wenhow1186 (9/5): Need to be improved - Swimming pool and food is ok The staff is less friendly. Many facilities still can be improved,like a swimming pool can provide towels. And the breakfast variety also can be better.
- Suhaimi (10/5): Exceptional - Clean and located at quite area Breakfast need to upgrade
- Lina (7/5): Good -
- Peifong (8/5): Very good -
- Julia (8/5): Nice, comfortable room. - Nice, refreshing pool No gym
- Chin (10/5): Exceptional -
- Derek (7/5): Good -
- Foad (9/5): Superb -
- Hazizi (8/5): Very good - Centre in town
- Mathan (5/5): Passable -
- Rosli (8/5): Very good -
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