Sleep Inn & Suites Columbia I-65

Location: 1605 Harley Davidson Blvd, Columbia, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Heated pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Access to nearby indoor pool
• Pool sun loungers
• Fitness facilities (surcharge)
• Housekeeping on request
• Reception hall
• Swimming nearby

Rooms Available

• Room, Multiple Beds, Non Smoking

  2 King Beds

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Free newspaper
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed)

  1 King Bed and 1 Double Sofa Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Free newspaper
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Suite, 1 King Bed with Sofa bed, Non Smoking

  1 King Bed and 1 Double Sofa Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Free newspaper
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • Bedsheets provided
  • Local maps
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Queen Room with Two Queen Beds

  The quadruple room is furnished with a desk and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

• King Suite with Sofa Bed - Non-Smoking

  The suite is furnished with a desk and a seating area.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

• King Room with Two King Beds - Non-Smoking

  The family room is furnished with a desk and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The family room is furnished with a desk and a seating area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

• King Room

  The double room is furnished with a desk and a seating area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

Guest Reviews

• sommer (1/5): I had to cancel due to not having hot water - We had to cancel because they did not have hot water They did not have hot water
• Valerie (2/5): Not comfortable, couldnt sleep, no hot water and no changing of linens. - The properties hot water heater went out. I took a cold shower everyday. The facility wouldnt even give me a discount and or anything.. No hot water and was asked for my bedding to be changed and it wasnt.
• Walter (1/5): Horrible, so we didn’t stay. - Nothing Rude staff…woman at desk made me feel as if I was interrupting her day. Told me there would be limited hot water…there was none. Room smelled very musty. A/C fan rattled loudly. Mold all around the shower stall. TV remote didn’t work and no solution was offered. We left immediately but were denied a refund. (Booking.com gave us a whole $11). Wouldn’t go back on a bet!
• Amy (1/5): This hotel shouldn’t even be allowed on booking - Nothing Never even stayed. Was told when tried to check in no hot water and had been out for 2 days and not eta to fix. Should have been called or text prior because drove 40 min. Clerk started yelling and screaming(we have it all on video) for no reason. Booking.com tried to call multiple times to verify why I didn’t check in so I wouldn’t be charged and clerk refused to answer phone. All this is on video. She acted as though she was on something. Multiple customers we spoke to said they had same issues but everything was booked up so they had no other choices.
• Daydream32578327542 (2/5): Disgusting - First room they gave us the bathroom sink was clogged and toliet paper handle broken off wall. No hot water at the hotel as water heater was broken and telephones not working. 2nd room.... Room not clean, bedding not clean, pillows disgusting, stained. No refrigerator, microwave handle broken off. Don't stay there.
• Jessi (10/5): -
• Crystal (1/5): HORRIBLE! - Nothing! Worst hotel I’ve ever stayed at! No hot water, pool closed, breakfast was cold, no frig in the room it had been taken out, bathroom lightbulb blown and they would not replace, front desk clerk was rude and did not want to be bothered.
• Megan (1/5): -
• Dylan (1/5): I did not stay at this property after being told they had no hot water and arriving to a room where people were staying, - I did not stay at this property and they refuse to refund me. I did not stay at this property and they refuse to refund me. Upon arrival at 10pm I was made aware that there was no hot water. After deciding there were no other options but to stay as it was late we went to our room and the keys they gave us were to a room that was already booked and had people in the room. I left the premises and did not stay a single night and they refuse to give me a refund.
• chrisweisskopf (2/5): Disappointed and surprised - Upon arrival, greeting was our hot water is broken, you may not want to stay here. I went to a room and felt hot water temperature, which wasn't too bad so we took room anyway. Sink clogged, shower leaking, door to bathroom wouldn't close, pool closed, clock broken, ac rattled, elevator button missing, light fixture full of water from roof leak. The list could go on.
• jerrykW9380PO (4/5): Terrible - No hot water, We were advised prior to check in, Pool was closed as was the patio, Mold in bathroom, Headboard was missing, Looks like someone had ripped off the wall, Toilet ran all the time, Breakfast was a joke, They had eggs? No meat, No yogurt, It was the worse breakfast I had ever been offered at a hotel
• Sharon (1/5): Made me seriously consider flying. - There was easy access to the interstate. The lobby was pleasant enough. The staff the morning we left seemed friendly. Hot water, refrigerator, paint, cleaning these were all seriously lacking. Just too tired to go somewhere else and there weren’t any obvious drug dealers in the parking lot like our last trip home from Florida.
• auntshari (2/5): Dump - Many more bad feelings than good. We were too travel weary to go somewhere else and at least didn’t notice any bugs.
• Shanae (1/5): Charged for a stay and we didn't even stay due to No hot water. - Don't know was told upon arrival there was no hot water in the building didn't get to stay but they sure charged our account. We booked this hotel and on the way we called to see what to pool hours were. The lady on the phone was very rude and stated the pool was closed down and the hotel currently had no hot water. We let them know that the hot water was a huge issue for us. And she stated she was going to cancel the reservation. We have since been charged $166 for a hotel we had intended to stay at but had to find some ace else at 9:30 pm
• Duane (8/5): - Unfortunately, when we checked in, we were told the water heater was broken and there wasn't any hot water! Other than that, everything was as expected.
• Ashley (1/5): Would not recommend to anyone. - There was no hot water and no pool access, we decided to leave after an hour of being there. Women at the front couldn’t give a refund. Wasted $200. When I try to contact someone from support I’m on hold forever. Normally I’m not one to complain. But being open with no hot water seems like a huge issue. Being charged $200 really sucks especially since we didn’t stay! We needed to take showers as we were traveling and were in a car for 12 hours!
• Jennifer (1/5): - They didn’t have hot water and the pool was closed. They told us due to this we would get a full refund. They didn’t have hot water and the pool was closed. They told us due to this we would get a full refund.
• Samantha (8/5): Great stay except for the unheated inside pool - I like the friendly staff and great breakfast that was provided The pool wasn’t heated and the locks on the bathrooms at the pool didn’t work .
• Frashaunda (1/5): - No hot water. I didn’t get a phone call before checking in to alert me of this. It was very inconvenient. I asked for a refund. I have not received it yet.
• megandy2026 (2/5): Stay as far away from this Hotel as possible - After getting our key from a night manager that was hidden in her manager room, then finally came out & hardly said 2 words to us other than what the Wi-Fi password was we went to the room. On the way to our room we noticed the hallway had a lot of wall scratches and even on door to one room door had been visibly, broken into (by management maybe?). The door still lacked a door knob and handle and it was pretty beat up. Getting to our room, the main entrance & bathroom light didn’t work and two lamps didn’t have any bulbs. The credenza that housed the refrigerator was scuffed to the point you could see the wood. We had the manager give us a new room which was slightly better (still missing a light bulb) but thermostat was inoperable. Also there were some dead bugs in the drawers. The shower’s outside wall had damage and there was mildew building up in the shower floor/door area. Finally the air conditioning/heating made a noise the entire time that sounded like waves on the beach. The toilet paper holder in the lobby’s men’s bathroom was completely removed.
• Clemons (6/5): On to the next stop and it's not sleep inn - Bed was nice Breakfast was not exciting. No milk, no fruit, not worth paying for when we booked. Pool was also closed for repair and we didn't know that until after booked
• rabidduk (2/5): bugs and no heat - rude front desk, roaches in my room. and the heater didn't work when i told the front desk about my issues they said they would leave a note. booked this location by mistake, and boy what a mistake it was
• mrslisawilliams1995 (2/5): on February 13. I booked two rooms at the Leman and suite in Columbus on I 65 in Columbia, Tennessee after check in - On February 13 I booked two rooms at the sleep Inn and suites in Columbia, Tennessee, Tennessee on I 65 after check-in I entered my room. I noticed my room smelled funny. Well it stinks. Tell the receptionist that the room smell The receptionist then said there was nothing she could do about it after discovering the black mold early that morning to the front desk they said there was nothing they could do about. It reported to the health department most awful valentines getaway ever I will never stay sleep in ever again
• jeremypollard62 (2/5): NASTY MOLD DRUGS NO HOT WATER - Never stay here. Rooms are nasty. Bathrooms have mold. Clerk will not refund any money so you can leave.
• Diana (7/5): -
• Victoria (7/5): Breakfast was sub par - It was clean My bed had a huge dip in it.
• Amanda (1/5): Beware!!! They will try to require you to pay extra upon check in! - Beware!!!! If you are from Maury county or the surrounding counties the owner will ask you to pay a $200 Cash deposit on top of the price for the room/s. You have to show ID so they knew we were from Maury county. I have never heard of this practice before. We did NOT stay or pay the $200 cash deposit. This of course was not told to us in advance or we would have never made reservations there to begin with!!! Beware!!!! The $200 cash deposit required upon check in.
• Colby (10/5): -
• Helen (7/5): - Good taste Pretty good
• Brionn (3/5): It was a short overnight stay. We wouldn't have been willing to stay in that room a second night. - The location was convenient. The staff were ok. The beds were comfortable. The phone in the room had no wire connecting it. The bathroom door stuck, there was no refrigerator, the toilet paper roll holder was half off the wall.
• Peggy (3/5): Disappointed! - The ceiling light didn’t work- the exhaust fan in bathroom didn’t work. There was a hole for a refrigerator but none -like advertised. Mold caulking around tub. Empty Kleenex box and half roll of toilet tissue. It said special pricing on the website. Guess you get what you pay for
• Kim (8/5): The staff at this hotel is some of the best we've ever encountered. - The location of the breakfast was perfect. However, it seemed there was a staffing issue and the same person who was responsible for the front desk was also responsible for the breakfast bar. Food wasn't replenished as quickly as it should have been and we had to wait for food. Otherwise it was perfect. The overhead light in our bathroom did not work. There were two refrigerators in the room. one was plugged in, the other wasn't but neither of them worked.
• Duane (9/5): -
• nickyusry2025 (6/5): Maintenance required - At check inn the computer was slow and lady was in a bad mood as if she didn’t want to be there. Lights in room were out . Door to bathroom would not open and close because it was scrubbing on the floor The printer did not work at checkout
• Carol (1/5): They said you didn’t book us a hotel I show them the I showed - Didn’t eat it No charge me 2times. The hotel said you didn’t make reservations I show them the number you sent they said we didn’t have a room so they charged us 175.00 the you all charged us 118.00 and they want give our money back they said that take you are who have to fix it somebody money back I will never use booking.com again I hope you will fix I shouldn’t have to pay 2 times Kenneth bober 6159692077
• Julie (10/5): Very good - Super friendly staff and a comfortable bed, highly recommended!
• doran (4/5): Would NEVER stay at this hotel again. Only positive was close to venue - The front desk employees were very nice Old not updated. Bathroom gross Ceiling had water/ possible mold growing.
• Daniel (7/5): -
• Donna (10/5): - Breakfast was great Noise
• Kimberly (2/5): Roaches, wet floor, & stained beds - Where do I start?!? The room smelled of very strong deodorizer and the floor was moist. Wet enough that our socks were damp when we took them off. There were several roaches killed in the room and several that escaped us. The pull out sofa had a very large brown/ with mold stains that we requested to get a new one. The front desk employee apologized and said they are no other rooms and gave us two mattress protectors to place over the mattress. After an hour of sanitizing and dressing the bed, we turned on the TV and there was a large line through the picture. By 8 am the breakfast was basically empty. No drinks, syrup was empty, whatever was hot was empty. There were no employees at the desk to notify. We eventually gave up and packed to leave. When we came down to check out there was still no one at the desk.
• Sonya (6/5): - Never had enough stuff such as orange juice eggs
• Brandy (2/5): -
• Willa (2/5): My son called it the murder room - We are local and just needed a place to stay while a fix was happening at home. When we get there we had to pay a $200 deposit for being local, due to locals allegedly trashing rooms. Well, I would advise using the $200 deposits you keep to actually fix the trashed rooms because they clearly aren’t. First room we were in had no mini fridge, broken phone chord, beaten up counters, nasty shower, bodily fluid stains on all chairs, what looked like blood marks on curtains… if I was certain I’d get my money back and weren’t tired we would have left. They did put us in new room which all around was better. Until lights went off and I woke up once, turned on light and found small roaches around the coffee maker. Staff was super nice and helpful, particularly at front desk. But management needs to do better allocating funds for maintenance and cleanliness. It was worse than any super 8 experience from my early 20s in the late 1900s. Don’t stay in room 307
• Jonathan (6/5): - Ice machine on our floor was not operational. We were there 3 nights we received extra towels only 1. The breakfast had a reasonable selection the first morning...the next morning there was no juice...no milk...no eggs...the third morning they ran out of waffle mix. The lock on the end door of the property that was supposed to be opened with the key card was completely broken...so the property is not secure. We stayed at the property over 5 years ago...we will NOT be returning.
• John (6/5): - Bed was fantastic. Night staff was very friendly and courteous. Breakfast was below par. at 8:30 AM food trays were empty and never refilled. When we asked the staff for attention to the food they did not respond and just stood around. Day staff was unfriendly and unproductive. It was an overnight stay while traveling so it was ok for the night but not worth $122.00.
• Jerry (8/5): - The room smelled musty when we first arrived, we needed to crank the a/c to move the air around. Carpet felt gritty, maybe needed a deep clean and tile floor in bathroom was sticky. The gal downstairs during check in was great!
• Veronica (6/5): - The bathroom shower door hinges weree rusting and gross, the dresser had chunk missing. The desk had trim tore off.
• Grace (8/5): - Easy check in and safe area, but rooms were not super clean.
• Brallan (10/5): - Nice
• Denny (6/5): Good if they can fix some issues - It is a nice hotel with interior entry. It was quite. There were not many guests. For some reason, however, we were put in a room that had a wet carpet (a big area was wet). We did not switch rooms because we did not notice until we were settled in. Also, they need to be more attentive to the breakfast so that guests don't have to wait 20 minutes for food items to be replenished.
• Scott (6/5): It was ok, not horrible but not fantastic - Bed was comfy, lots of good options on the TV. The poor lady at the desk was seemingly the only one working for making the breakfast and at the front counter so it was hard to get service because she was spread too thin. I'd say more a management issue than anything else. But overall not bad. First room the AC was out so they moved me. First room had a smell too...second one did as well but not as bad. Not horrible, just odd. For the price though you can't expect the lap of luxury 😂
• Jeffrey (8/5): - It was okay rooms were clean and bed was comfortable
• Ashley (2/5): - Stained mattress, ripped curtains, smelled like cigarettes and animals, and sleeper sofa was a chair in the corner.
• Theren (10/5): - The property was very clean. The staff were nice and extremely helpful. The area was near everything that my family needed.
• Renee (6/5): - The room 223 has a dripping shower head. The shower stall is in need of repair. Really the whole room needs an update. The bed was very good.
• 753donaldm (2/5): Bad stay - The room we had, the fridge didn't work. The bathroom door got stuck on the floor and wouldn't close and the TV screen had a dark line on it. (See picture)
• Terry (1/5): - Nothing. 4 rooms we saw were dirty and 3 of them had mold in the tub corners. The toilet paper holder was pulled out of the wall. Month we b last one the carpet was all bunched up. We did not stay there and moved to another hotel
• Rodney (4/5): Needs some attention to fix it up. - The air conditioning was barely working the bathroom was dirty. The floors were not clean (carpet). The toilet paper holder was hanging off the wall, I’m not sure how they could have missed it. The employees rushed in to eat while the few customers that were there trying to eat breakfast. Just wouldn’t recommend this one.
• ERICA (10/5): - I was there studying for my National Registry Test for EMT. I went for a quiet stay the night before my test and I couldn’t have asked for a better place. Thank you all for everything you did for my stay!
• Helen (10/5): -
• Kevin (6/5): - We stayed in the exact same room a year ago, they still hadnt fixed the toilet paper holder. Beds mildly uncomfortable.
• Jeremy (10/5): Business trip - Great room for the cost. I was pretty impressed .
• Jessica (1/5): Avoid at all cost - Nothing The fact that I drove a hour to get away for the weekend and done paid thru booking.com and when I arrived at the hotel the lady at the desk told me I would need a $200 cash deposit because I live in middle Tennessee they should have posted that on the website and informed booking.com of that rule because it did not say in my confirmation email or anywhere I would have to put up a $200 deposit I would not recommend renting a room from this place period and the worker was very rude about it and the canceled my reservation so I'm stuck with no room or no money for over 2 weeks and on top of that when I called booking.com the hotel still hasn't let them know they cancelled my reservation and no one can get in touch with sleep inn ..
• Steve (4/5): Totally inefficient - Got there and the room they gave still had unmade beds, like it had been started but not finished. Second room had one king-size bed (we requested two double beds). Finally someone who had a double room but didn't need two beds traded with us. The room did not have a refrigerator, so they had to go find one to put in our room. We were there four nights and the room was never cleaned even though we requested it be cleaned. We had to get fresh towels from the front desk. We were told it would be cleaned on Saturday (the day before we left), but when we returned to the room in the late afternoon, it had not been touched.
• Verified traveler (6/5): - The Bed was ok. Internet was a bit slow and the breakfast is same everyday.
• Christopher (10/5): - I like the hot breakfast but it ain’t enough for everyone. If you are like only 1 hour late, you’re not gonna get enough. Housekeeping is not automatic, they want you to request that. I dont know why.
• William (6/5): - The price was really high for what you get. No A/C in the gym and only 3 machines. Bathroom was in need of updating.
• Sherri (6/5): - Room was clean. Beds were very comfortable. Bathroom fan did not work. Overhead light was out in the room. No phone in the room. Facility was quiet. Staff was pleasant but did not address problems. Outdoor patio had very limited seating. Did not clean room which was scheduled. Breakfast options were not very appetizing. Suggest more options. Food was lukewarm. Meh.
• Irma (10/5): -
• Amber (10/5): -
• David (8/5): - A little mix up at check in got the wrong room but all was good .
• Ian (2/5): - The check in went well and staff were helpful, though inexperienced. I had to be relocated immediately as the allocated room smelt of damp and the shower head constantly leaked. The new room was better but missing a fridge and iron. It took an act of congress to get an iron and the iron board had no cover. I decided to go to the swimming pool. That was a mistake as the pool surround was covered in hair, trash and old, used band-aids. Finally, i couldnt get hot water to shave the following morning and the breakfast was awful. I opted for an apple to go. The hotel pictures look great but do not reflect the overall awful experience. Avoid this hotel!!!
• ERIC (4/5): - Ac sounded like a run down car. Found mold in bathroom the morning i was leaving.
• Collins (10/5): Exceptional - Everything including the breakfast Absolutely nothing
• Jeff (9/5): Superb -
• William (10/5): - Very happy with the two night stay
• Bobbie (6/5): - Great price but entire hotel needed some love/upkeep with caulking in the bathtub , tightening of handles / bars in the elevator and room . At one point I bet it was beautiful but has age and use . Bed was comfortable and once got past the condition of the shower the water pressure was great. Won’t be back .
• Kevin (2/5): - The hotel front desk when check in nice but bed bugs hotel got rude once I noticed k moved out and my family tried canceling and they were trying to charge them Thank God Expedia helped
• Mccammon (1/5): Bad - There was mold in the shower beds had stains on them and room smelled like mold
• Fadi (10/5): - Very nice place to stay
• Dawn (6/5): Disappointed - The room overall was fine. The exceptions were the bathroom. There was no towel rack, appears to have been broken off. The bath area had some mold as seen in the pictures. The bath surround had damage on the wall. And most disturbing was the rhe ceiling had mold right as i entered the room. Also found ice cream in the fridge from previous guest.
• Terry (2/5): - Not enough lighting in the bathroom no soap no toothpaste noisiness all upstairs all through the night Tommy and rumbling sounds all through the night
• William (9/5): Superb -
• Anna (4/5): - The shower was damaged with a lot of mold, there was tape and marks on the ceiling and walls (i am assuming someone had a birthday party in there) and cleanliness was really bad but the bed was extremely comfortable so thats a plus! I had a homeless person come up to me to ask for food/money outside when i left in the morning but the area seems not too bad.
• Akeliyah (2/5): Very poor -
• Ryan (6/5): - If you are renting a room here from the surrounding counties or the same county, you have to have a $200 cash deposit...??? This property is close to Columbia which is where we like to shop. We were having work done on our apartment over the weekend, so we decided to stay here. Thank God I had $200 cash on me because there is no mention of this online, which is where I booked the room. Sleep wasn't great either. People above us were stomping across the floor between the hours of midnight and 3 am. Also the woman across the hall from us was going in and out her room all night long with slamming her room door. She was also letting her infant child run up and down the hall by herself in the wee morning hours screaming. Instead of the $200 cash deposit the staff should just go check the rooms before checkout. I won't stay here again.
• Stacie (3/5): Not great. - The bed was comfortable. The shower had mold along the bottom and dripped loudly all night long. Breakfast was also not great. Watery coffee. Very little fruit. Out of milk. Management was very unconcerned with any reported difficulties.
• Doug (4/5): - Could not get the internet to work there were dead bugs in the bathroom and the room just had a terrible odor.
• Charles (10/5): - Great customer service
• Verified traveler (2/5): Do not stay where management will not invest in th - The room had a bad odor, condition worn, walls scuffed up and when I walked in the bathroom, I froze as I had never been in anything so disgusting. The walk in shower was black with something, the shower floor and bathroom floor was wet, the shower curtain was filthy and everything was digusting. Thankfully, Christie at the front desk had aother room for us, but by this time, we were so digusted by it all, that we could not wait to leave.
• Barbara (8/5): - Nice room. Bed was very comfortable. We were missing towels, but management got them to us quickly. Some of the furniture in the room is looking a little beat up.Breakfast had a good variety. We did not take advantage of the other amenities.
• Verified traveler (2/5): Don’t even think about it if you appreciate clean - Disgusting. I’d never stay here again…I’d keep driving. Mold, smell…just nasty.
• Julia (10/5): - Loved that they offered double king beds!
• G4704DDsteves (2/5): Disappointed - Inn & Suites Google review summary 3.9 666 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Priceline 7.3/10 · 93 reviews Tripadvisor 3.2/5 · 71 reviews Made reservations last month $199.00 plus fees and specifically asked for a handicap accessible room. Was assured that it would be. Got there went straight to bed, middle of the night my mother in law went to restroom, low toilet wit loose lid that shifted and nearly put her in the floor, no handrail, tall tub instead of shower, she could not get in. No rails there either, toilet paper holder was broken and laying under sink and paper was behind her where she could not reach. Fast forward to the " breakfast buffet style breakfast " 4 or so biscuits and some sausage patties...oh the waffle iron was working I think. We went to waffle house instead. Called customer service and spoke to Anna, said was sending a claim to them and if they didn't take care of it when we checked out to call back and they would handle it. Nothing was known about it and no Mgr on premises. Called customer service back and after 30 minutes on the phone offered me extra points, I told him I didn't pay with points but with money. Was told to call hotel because of being privately owned they couldn't help me. I have been trying to get in touch with the manager to no avail. Will try again tomorrow. I am a Choice rewards member but will never stay at one of their properties again. Motel 6 would probably have been better. Update, been a week nor response from anyone yet. I guess the best way to handle an issue is to ignore it till it goes away
• William (6/5): Clean but lacking amenities - The bed was comfortable and the room was clean. For breakfast It appeared the coffee was a day old. The cooler that typically has yogurt and other items was empty. The eggs were cold. There were 2 pieces of bread to make toast. The tables and counters hadn’t been wiped off. There were at least 3 employees on duty but they clearly weren’t cleaning and restocking the breakfast area. The wi fi clearly needs to be updated. I couldn’t get any of my work my done. I had to go to the gas station down the street to get decent internet.
• Inyrsquit (10/5): - Nice area, and close to freeway. Lots of space around and also could be better for walking in the area such as a Greenway when staying to reduce vehicle use when not as needed for when staying in the hotel to have the time to walk around to other places within the exit.
• Jon (2/5): Avoid at all costs - We were hopeful but it unfortunately was a rough experience. Upon opening the door to room 110 we were greeted with a smell as if the ac had been dropped in a swamp for a month and then plugged in. On trying to use the bathroom we found the toilet paper holder ripped from the wall and found out why. The toilet seat was completely loose and dangerous to sit on, and the prior tenants likely were grasping for something as they slid off the toilet. We reported the issues and were told "yeah, I think they already know". The toiletries you would expect like shampoo and conditioner were missing and when we asked for some the answer was "we can't find any" this continued for two days. One of our towels looked like it had been used for car repair and the room never got cleaned while we were there. The continental breakfast was as expected but constantly running out and the coffee dispensers were broken only dispensing dribbles of coffee when they weren't empty. We left a day early and I am very angry. The worst part is that there wasn't even a person at the desk when we checked out to tell, just a sign.
• phyllisn521 (2/5): WE DO NOT RECOMMEND THIS HOTEL! - I'm sorry to say that I would never stay at this facility again. Issues: (1) phone had no phone cord--you had to go down to the desk to ask a question; (2) bathroom door would not close...drug the floor; (3) bathroom main light was out; (4) bathroom sink would not drain properly; (5) bed was not made up for the 2nd night's stay and no fresh linens were provided; (6) no additional blankets or pillows in closed; (7) the desk clerk had to be tracked down...not at the desk on most occasions...outside smoking. On a positive note: the bed was comfortable and the breakfast was pretty good.
• Beth (6/5): - Bath tub faucet was broken, toilet paper holder was barely hanging onto wall & refrigerator did not work. No clean towels or bed made on a 2 night stay.
• Tara (6/5): A place to sleep. - The room was clean and the bed was comfortable. The bathroom was in desperate need of updating. The service was excellent. Breakfast was hot and ready. Was a work trip where we spent very little time in our room so it was fine for our purpose.

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