1 Tebrau Suites by Subhome

Location: South Tower, Jalan Seri Setanggi Utama, Johor Bahru, Johor, 80250, Johor Bahru, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Free WiFi
• 24-hour front desk
• Luggage storage
• Sauna
• Designated smoking area
• Wheelchair accessible
• Elevator
• Fitness facilities
• Safe-deposit box at front desk
• Meeting rooms
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Wheelchair-accessible van parking
• Wheelchair-accessible pool

Rooms Available

• Premium Studio

  1 Queen Bed

  603-sq-foot room with city views

  
  

  Layout - Living room, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, double sofa bed, and safe

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Stovetop
  • Sofa bed
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom
  • Laptop-friendly workspace

• Suite, 2 Bedrooms, City View

  1 Queen Bed and 2 Twin Beds

  65-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Stovetop
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom
  • Laptop-friendly workspace

• Deluxe Suite, 1 Queen Bed, City View

  1 Queen Bed

  602-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Stovetop
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom
  • Laptop-friendly workspace

Guest Reviews

• Didier (6/5): Third stay - Receptionist very arrogant and not customer relations material. Luckily the manager was very helpful. Should seriously filter out these bad staff that gives this good place a bad name
• raymond (10/5): Remote comfort - Great apartment, gym, pool and security. Location is remote but condusive to tranquillity. Grab fares are reasonable enough. Very limited convenience store next door.
• Jonathan (10/5): - Fantastic accommodation for the price! Only suggestion is probably should provide more towels as we was only had one. Location is rather close to KSL and holiday plaza, probably not walking distance, but a very short drive.
• Yvonne (8/5): - It was spacious, good and cheap. However the cleanliness is bad. There’s stains on the bedsheet, I’ve stayed there a lot of times, there’s stains on bedsheet each time I go, I hope they did change the sheets.
• Verified traveler (4/5): - They gave us a whatsapp to communicate. They reply fast but took hours for our towels since they did not put in to our room. Ended up we did bath and went out.
• T W Shing (8/5): Set back - My only set back is the reception place.
• Johnny (10/5): Good place for a short stay - This my second time staying here , room is clean, view is good. Will be back for my next trip.
• Verified traveler (8/5): - Centralize located, the self-drive traveller doesn't think to have an issue to locate the place. The apartment was nicely furnished, air-con plus ceiling fan is good. various areas of the bathroom were rusty, water pressure is ok, be it we stayed 20+ floor. Include 02 bath towel, shower gel and soap only. The bed is not very comfortable, for a one night stay, it was bearable.
• lee (8/5): Tebrau suite 1 room Apt - Nice and spacious. Pleasant stay but 1 room the showers head hose was broken..needs to be fixed as water sprouting out.
• Verified traveler (6/5): - Slow check-in, smelly sheets and pillows, floor not properly cleaned with hair around some spots, lacked toiletries
• rie (6/5): - The reception need to be more polite and pleasent.
• Hazri (6/5): Difficult to get food surround the hotel - Private place. Nice view. The receptionist need to be more friendly.
• Hazri (6/5): Private house. - Bad customer service. The housekeeping does not available during check in.
• Ng (10/5): Good location and great facilities - Good location of property and quite convenient to travel around to malls via grab. The gym and pools are also great! Overall very good experience and will come back again :)
• XXX (10/5): a very pleasant stay. - beautiful room. spacious and clean. nice view from the pool on level 9. excellence security from the lobby, parking, elevator n the room itself. value for money. recomended!
• reeae (8/5): 9th stay - Good WiFi. Remember to Bring own toilet amwntites!
• reeae (8/5): Good WiFi - 8th stay. Good wifi. Bring your own toilet amenities
• anwar (4/5): Not an apartment experience - This property is not interested in providing as service apartment as not allowed to use the cooker only for six months residents not enough cutlery and utensils and far from central JB manager has no power to change rooms or provide assistance to clients very disappointed with management
• Peng (6/5): - Although property is new, its cleanliness needs to be improved as there were marks on bed sheets and toilet cover. Also, they could have provided a bigger waste bin or an additional waste bin in the room. Despite these, I like the scenery from high floor and its spaciousness. Also, it has a beautiful rooftop pool.
• Verified traveler (6/5): - Facilities is very poor. Card cannot use for using lift.
• suchin (10/5): Super cozy hotel with excellent service - It was a splendid experience staying at 1 Tebrau Suites. The rooms were in an excellent condition, the staffs were friendly and helpful. The location is just a little awkward as everything is a drive away. Would definitely recommend this hotel!
• izzat (10/5): Nice hotel. recommend will come again - enjoy my holiday. the pool is very clean and awesome. the room and facilites are very new. security is tip top.
• HARIZ (10/5): Possibly best value for a serviced apartment in JB - Great value for money, spacious, relatively new and clean apartment. Only complaint was the bedsheets were not proper clean. You can spot slight coloured stains. My friend has some itchy spots which might be bed bugs. I was fine, however. There was a cockroach in one of the kitchen drawers. Other than that, I really liked the apartment. The pool is lovely, the gym is spacious and generally well-equipped. The reception staff is quite efficient and check-in and -out were really quick! Overall, still highly recommended despite the cleanliness issue.
• Verified traveler (8/5): nice appartment but lack in cleanliness - the appartment was nice but lack of service. the room was dusty, the bedsheets were dirty and pillow case were stained.
• Freddie (8/5): Nice clean place value for money good location - This is the second time we start here. This time round stay at the to floor. All the fittings are of good quality. Just the installation can be improve like the previous time. Pillow was a bit soft for our liking. Overall good place to stay.
• Verified traveler (8/5): - Overall satisfied with my stay. Good value for money.
• chung kiat (10/5): infinity pool - i stay twice in 1tebrau suites in different size,once in twin and once in double twin suitable for 4 pax,both room have a living room and sofa complete with a kitchen.i chose to stay here cause it is not so expensive(cheaper than ksl hotel and much bigger room) and the swimming pool is beautiful so i think you guys must definitely try it..no breakfast but u can cook your bacon,egg etc
• Reeae (4/5): Disappointing on my 7th visit - Long story short. Accidentally left hotel room key in the room. There wasn’t anyone we as guests could contact to resolve the matter. Expedia lent is a helping hand to contact all the numbers they have in relations to the hotel management but to no avail. The main contact personnel has switched off the mobile. Expedia then offered to relocate us to another hotel But with our belongings inside the room, we had no money on us to relocate. It was a terrible 8 hours & 45mins stay OUTSIDE the hotel. Management has YET to respond to this matter.
• Desmond (6/5): Nice place to stay at a good rate - Is nice, quiet and comfortable. Just that the washing machine give me a headache when used it. First time i went there is the pipe never put deep enough or what, water flow out to floor and I need to mop it. Now 2nd time I stayed, the water inside the washing machine can’t go down and door spent Long time to unlock, the washing machine somehow I think the system got problem. So if u don’t use the washing machine, everything is just good.
• Patrick (6/5): Nice hotel with Poor Administration - This is 1st time we stay in this hotel ! During check-in, there wasn’t anyone at the reception which was my first encounter & only security guard is trying to assist. After few call, manage get one lady come down to service us. However, she takes very long to find our registration and insist us to pay for deposit RM 200 even we had paid up-front with our credit card. No any guide to advise us where to park our car and how........?? everything needs to find out yourself with the security guard ?? Yes, the room is nice and clean generally, however, the 1st impression is bad ! During 2 days stay, there is not housekeeping instead put the replacement towers on the table & no replacement of body shampoo & Foam Bath. Upon check out, another NO experience with very poor communication among them guy, do not want to issue us the "tax invoice" & do not do the up-front Credit card authorized of deposit to offset it ?? after few call among staffs was made, then they give us the tax invoices even though this was a promised during our check-in. This is a very new hotel with no experience to manage in hotel concept. Pleasant stay!
• Verified traveler (4/5): ANNOYING - Not so good, housekeeping only done once every 3 days, and will miss up giving the shower gel, shampoo, drinking water etc, seem to be deliberately..we are staying for 5 nights..when checking out no reception , counter only open at 8.00am, and we are not been informed, luckily we take pic of the guard who collect the key cards, or else the reception will keep calling you of not getting the key...
• Reeae (8/5): 6th stay this time counting - On this trip, room has just been cleaned but toilet was left wet with water all over. Upon check in, there wasn’t anyone at the reception which was my first encounter. Not much issues though. Hotel sent a staff down upon my check out to see if I was unhappy with the stay but it was actually alright. Small issues that can be resolved in no time. Pleasant stay!
• Janice (8/5): Simple and decent staycay - Found a glass shard on the carpet, but overall a decent stay.
• Verified traveler (6/5): - Good services. All in order and good for all traveller. All furniture are complete.
• Reeae (10/5): Returning for the 5th time - 1. Good WiFi 2. Peaceful & quiet environment 3. No toothbrush provided though (can improve on bathroom amenities)
• Verified traveler (8/5): Good location - Location was great. Bed was a bit hard.
• Leong (8/5): Great!! - Great location & Value for money!
• anthony (6/5): Place to relax - The check-in time of 3pm is too late. Parking should be at basement don't need drive 7 storey to park.
• Verified traveler (6/5): Nice - Only need to improve your facility in room,like rubbish plastic bags and toiletries
• dillan (10/5): Excellent place for family trip - Great place to stay for small family. Fully furnished even with fully functional microwave and washing machine.
• anthony (8/5): Wrong room type - Booked Queen room but was given 2 single beds instead. Stated kitchen with stove but for show as no gas connected.
• Reeae (8/5): Good WiFi - 1. Very good WiFi. 2. Room is clean & spacious. 3. Room has no bathroom amenities. 4. TV channels have to be improved as there are only a few channels & only a single English channels while the Malay channels are 9 times more. 5. No housekeeping at all. 6. No telephone for contacting. All use messages. 7. Hotel is probably still under renovation, so some of the places are still visibly under construction. 8. No swimming towels provided. Used own room towels. Towels are wet. No housekeeping to change new towels. 9. No place to eat or shop nearby. 10. Got to grab car or uber to eat or shop. Overall, pleasant stay if you’re spending more time in the hotel. Still, room for improvement. 4th stay by the way. Keep it up!
• Verified traveler (8/5): overall ok stay - service was ok . place fine
• Faizal (8/5): Highly recommend - It was a brand new hotel thus all facilities are still in tip top condition. I’m frequent traveler and have stayed most of the hotels in JB. This one really stand out in term of facilities vs price.
• zack (10/5): Nice hotel.. will come back again. - We have a swim and jaquzzi at night and enjoy the view very relaxing
• alexander (8/5): big cosy apartment with queen bed - It was nice and big cosy apartment with full outdoor amenities. Location is central but not a nice view from the infinity pool as its facing shop houses.Pool & kid's pool is very nice. There is a jacuzzi at the pool so was nice.The apartment has a kitchen & washing machine. The stove can't be used as no gas or plates & cups & pans to eat or for cooking.
• Verified traveler (6/5): OK - OK new place but several items not working.
• ahmad adlan (4/5): i hate to wait - i arrived on 3.15 pm but need to wait until 5.30 pm cause all of room still not ready yet.. other condition ok.nice place to stay
• T W Shing (10/5): It's new & clean. - Wonderful situated.
• Verified traveler (8/5): Too quiet. - The surroundings seem too secluded. Corridors and carpark are quite eerie feel; maybe because it is too empty.

Photos