Hanoi Stella Hotel

Name: Hanoi Stella Hotel
Address: 36 Hang Tre, Hoan Kiem, Hanoi, vn

Location: 36 Hang Tre, Hoan Kiem, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Central Location and Convenience
Located in the heart of Hanoi, just steps away from Thang Long Water Puppet Theater, Hanoi Stella Hotel offers a convenient stay with easy access to popular attractions and transportation options.

Comfortable Rooms with City Views
Experience comfort in every corner with air-conditioned rooms, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace with stunning city views, ensuring a relaxing stay.

Explore and Enjoy
Start your day with a delicious breakfast and explore the city with ease using bike or car hire services available at the hotel. After a day of sightseeing, unwind at the hotel's restaurant or take advantage of the free WiFi to share your adventures.

Book your stay at Hanoi Stella Hotel for a memorable and convenient experience in Hanoi.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Food delivered to guest room
CCTV outside property
Face masks for guests available
24-hour security
Security alarm
Key card access
Broadcast Live sport events
Cooking class
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Bicycle-friendly property
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Family Room with Balcony

This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.

Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Triple Room with Balcony

The spacious triple room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 6 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Double or Twin Room, 2 Bedrooms

2 Large Twin Beds
215 sq feet

Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Luxury Triple Room, Multiple Beds, City View

2 Large Twin Beds and 1 King Bed
409-sq-foot room with city views

Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 5 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Executive Double Room, Balcony

1 King Bed
301-sq-foot individually furnished room, balcony/patio with city views

Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Luxury Quadruple Room, Balcony, City View

2 King Beds OR 2 Double Beds and 1 King Bed
431-sq-foot individually furnished room, balcony/patio with city views

Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking

Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Superior Room without Window

Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Basic Single Room, 1 Queen Bed, No Windows

1 Queen Bed
Individually furnished room

Internet - Free WiFi
Entertainment - 24-inch LCD TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, a pillow menu, and bed sheets
Bathroom - Slippers, designer toiletries, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Fan
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Double Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Queen Room

Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Fire extinguisher
Superior Double Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit offers 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Suite with Balcony

Guests will have a special experience as the suite features a hot tub. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

le linh (7/5): -
Hazem Ayman (8/5): -
Evabsthlm (8/5): - Bra läge Ett snålställe. Fick bara saker för en person fast rummet är för två personer. Påpekade det men dom snålade på. Första stället jag varit på som är så snåla. En vatten en liten påse kaffe. En uppsättning handukar.. är du djärv boka för två. Det är samma pris
Cheryl (4/5): One night was enough - Nothing really It needs to be cleaned. Dust on every lampshade. The room smelt of damp/settled water
JACKY (8/5): - emplacement central face a l'arret de bus en particulier le 86 menant a l'aeroport (23 hang tre) situe a quelques minutes de marche du lac pas de petit dejeuner a l'hotel un peu cher a mon avis
Tyrone (3/5): Everything is in walking distance. - Away from the noise Wasn’t working air con toilet flush
alshammari (7/5): - البنت في الاستقبال جداً محترمة الغرفه مكتملة ببلكونه كبيره بالدور السابع لكن للاسف النظافة في البلكونة سيئة والزبائل لم تنظف من قبل من الزبائن السابقين الفراش فيه رائحة جداً سيئة لو كان هناك قفل من الداخل افضل الحمام لايقفل بابه اتمنى من القائم على الفندق ان يكون اشد حرص من ناحيه النظافة لااريد ارفاق صور فهو يتفهم ذلك
megan (9/5): -
Chloe (8/5): -
Tushar (8/5): - The location is in prime area. We had booking made 2 months back. Also messaged regarding check in time on booking.com messages. Yet when we reached hotel, they told no rooms and shifted us to their other hotel named Hotel Endless Hanoi.
ROHIT (3/5): Somehow managed to complete the stay. - Only location. Mattress was very soft and uncomfortable, led to back pain. I had to sleep on floor. Negligible breakfast option, no buffet, need to order and wait for years. No access to top floors by elevators.
Katherine (4/5): Cette chambre aurait pu être acceptable pour 10$ mais pas pour 50$ ! - Hôtel dans le vieux quartier Nous avons eu la chambre sans fenêtre au rez-de-chaussée. Elle ressemblait à une zone de débarras (deux télévisions déglinguées, une lampe sans ampoule…). Le personnel/famille parlait très fort dans la réception à côté, le soir tard.
Rioghan (5/5): -
Gonçalo (7/5): -
mayumi (7/5): 値段が安いのでこんなものかな。 - バスの便が良かった。観光地に近い。店が多く食事に困らなかった。手持ちシャワーのお湯が壊れていて出なかった。
Kimheung (10/5): La personne à l’accueil était vraiment sympa, il a tout préparé pour votre arrivée -
Tassos (8/5): -
Dmitrii (5/5): - Единственное что понравилось, это- расположение. До озера 3 минуты ходьбы Номер на 8 этаже ужасный. На счет остальных не знаю. Простыни грязные, матрас не удобный, нет гигиенического душа
Duy (7/5): - Die Lage ist gut, um die Stadt zu erkunden. Etliche Restaurants und Geschäfte sind zu Fuss gut erreichbar. Das Zimmer verfügt alles was man für eine Nacht benötigt. Der Balkon bietet Sitzgelegenheit und hat Pflanzen, jedoch kann man lange nicht verweilen, da das Hotel an einer verkehrsreichen Strasse liegt. Die ganze Ausstattung sieht älter aus, so sind die Matratzen eher weich. Für mich sind sie zu weich, aber für eine Übernachtung war es passabel.
Klinger (3/5): Desolates Einzelzimmer. - Sehr kleines Zimmer mit kleinem kaputten Fenster zum Betonhinterhof. Zweite kleine Fenster ein Fake mit Bauschutt dahinter. Dusche mit Klebeband irgendwie geflickt. Für den Preis ein bißchen frech.
Delphine (8/5): -
Melody (10/5): Très sympa - Personnel très sympathique, serviable et accueillant. Hôtel très bien situé.
Regilyn (9/5): Hotel near heart of Hanoi. Spacious rooms and comfortable beds. - The location is great for the first timers visiting Hanoi. The hotel is walking distance to major attractions. Room is spacious and has comfortable bed. The staffs are friendly and accommodating especially Calvin (receptionist). He always makes sure our stay is comfortable. He even helped me pull off my surprise to my mom and husband. We recommend this hotel for their great service. Bathrooms can have some improvements.
Guest (7/5): -
Mohand (4/5): Pas à refaire - Proche du centre ville Hôtel vieux chambre petite équipement modeste. Porte entre de la chambre ferme mal
julie (10/5): - Personnel très accueillant et au petit soin. Très belle chambre. Si vous ouvrez les fenêtres vous entendrez le bruit mais une fois fermées vous êtes au calme.
Claire (8/5): Very good - location
Thuyen (7/5): Good -
Hawre (6/5): Pleasant -
Michael (4/5): Very sweet staff but quality of facilities lacking. - Location and service staff Cleanliness was poor - dirty suspicious stains which I removed from the wall myself. Bar fridge that didn’t chill. Breakfast buffet was very basic, and decade more limited, when occupancy levels decreased.
Baban (8/5): Very good - Everything was great the staff was amazing and respectful 🙏 and the location was great in center Nothing
Murray (8/5): Very good -
Eric (8/5): Very good -
Ha (10/5): Exceptional -
Adrienn (10/5): Exceptional -
Ha (10/5): Exceptional -
Thuy (9/5): Superb - Great location (close to Hanoi main spots, especially opposite the bus stop for Bus to the airport), helpful staff, cleanliness.
Ramil (8/5): Very good - It’s near to all area in old quarter
Federico (10/5): Exceptional - The girl at the reception was exceptional!
Syed (10/5): Exceptional -
Kirk (10/5): Exceptional -
Elena (1/5): Bad - Nothing Room 102 If you book this hotel make sure you are not in this room as my friend had luck with her room on the 5th floor. In 102 there is no window, the shower is broken, the pipe in the sink is broken, the water flows like a waterfall. The administrator was snoring and coughing all night. Nightmare. Breakfast is very bad, better to eat outside. There are many cafes near the hotel with good coffee and pastries.
Harriet (8/5): Would stay again for a short stay due to location and staff - Location and staff were excellent. Though we were on the first floor, outside noise didn’t bother us and we slept soundly.
hatis2025 (8/5): Amazing front desk - This hotel was a life send after an awful experience in Ha Long bay meant we had to book last minute accommodation late at night. The front desk staff are lovely and very accommodating. Our room didn’t have a window and felt a bit boxed in but we expected that and slept very soundly.
Wall (8/5): Great location to the downtown area. Room with a balcony too! - Breakfast area - the sitting area was small and menu was limited but enough that we found something, my 10 year old had eggs that were ready made by a wonderfully friendly cook. There was toast and coffee, pho, made to order eggs, salad and water/ watermelon juice. Staff - very kind and willing to help. The cleaners and cook were nice as well. Room - large and spacious with 2 double beds. The mattresses were foamy and hard to sleep- some may like this type though. We had a balcony with 2 little chairs and plants to make it more pleasant. It was tidied when asked with clean sheets and towels. Area- we were there for New Years and it was a perfect location to get downtown and back with ease. Wifi & TV - there was basis cable and there were a few English programs available. Internet was solid as well. The bathroom was basis. The shower head and toilet could use an update but it was all in working order. The refrigerator was not turned on but the staff offered to keep food and drinks the kitchen upstairs. Noise from the bus stop across the street and the traffic was bothersome from around 6-10 pm.
Conor (10/5): I had a great time, but it’s too noisy. The town itself too many motorbikes nothing to do with the Hotel. - Staff were very friendly, very helpful, especially Lily she helped me book 2 excursions which were very very good and good value There was nothing I did not like about the property. I like my stay there.
Trinh (1/5): Bad -
John (10/5): Overall my stay was perfect and thanks to Lily and all the team for making my stay at the Hanoi Stella hotel such a wond - The property is beside the no 86 bus to airport and is in walking distance to all the attractions in the old town .The front line receptionist Lily,Lien and Kelvin who spoke great english were brilliant. Lily organised trips to Ha.long Bay and Ning Bing for me .The room was lovely and a special thank you to the chef who came in early to cook breakfast which was lovely when leaving early on day trips .Thank you also to the cleaning staff who made the room so clean . I did not like the fact that I had to leave the hotel and continue on my travels
Elisabeth (6/5): Comfortable, hospitable, great staff. - Great location, super comfortable beds, extremely helpful staff, 24 h service. This is a rather simple hotel, don’t expect luxury.
Maciej (10/5): Wonderful place with delicious food! - Location, delicious breakfast, helpfull people
Usman (7/5): Good - location near bus station 3% fee for credit card payment
Konstantin (10/5): Exceptional -
Quang-nghi (10/5): Exceptional -
Patipat (9/5): Superb - The staff was very attentive and always had a smile.
Ma. (9/5): Superb - location, room size, the comfy bed and friendly staff none
Noemi (10/5): Exceptional - I liked how they treat their guests with eagerness by helping me in everything. They helped me in finding transportation back to my place and suggests things. NA
Dutta (10/5): Exceptional - Staff was very good and helpful
Basheer (10/5): Exceptional - The friendly staffs and very good customer service
Alvaro (1/5): Room pictures are strategically taken. I dont recommend it at all, it is a tourists trap - The only good thing about this hotel is the location sadly… Room pictures are strategically taken to make the room look nice and clean. The room we got was totally different, looking old and the bath was dirty and uncomfortable to use, far from the bath pictures we checked when booking the room, very expensive fir what we got! Also they required us to pay the stay at our arrival and as we did not agree, they kept my passport until I payed at check-out!! I dont recommend it at all, it is a tourists trap.
Vasiliki (9/5): Superb - Staff friendly and helpful especially when booking tours. Good location. The room was comfortable and clean. Wifi poor
Vesna (8/5): Very good -
Devy (9/5): Good hotel, nice breakfast, in good location - The room is quite big. We are stay in family room. Is enough for us 2 adults and 3 kids. The breakfast are nice. Eventhough you okly can choose one dish. My suggestion is try the banana pancake, very good. The place for breakfast is small but is okay. The location also very good in heart of old quarter. Is easy to go around. Lots of foods and near the night market also. Overall we are happy to stay in Hanoi Stella hotel. Cleanliness should be improve little bit. Especially for some corner and little space between tables.
Simon (6/5): Pleasant -
Nina (3/5): Bad experience - The bed was ok and working people very nice. The room was dirty, very much older than shown in the pictures: toilets broken, blinds broken so no view, towels torn and dirty before being changed. Very noisy at our floor.
Roy (9/5): Good place to stay over if in Hanoi. - The hotel staff were lovely. The room was a bit tired, and the shower / bathroom a bit small and dated. Breakfast bread was mouldy, but changed without a problem. Breakfast was a bit limited.
Kristyna (8/5): Very good -
Frank (6/5): Needs an uplift - Needs uplift Good staff
Melissa (8/5): Very good - Very helpful staff and Super comfortable beds
Orla (10/5): Exceptional - Staff were extremely friendly and helpful when booking trips and transfers. Good location. Bed was comfortable A little bit noisy at night but I guess to be expected in that area, nothing some ear plugs couldn’t fix.
Iva (7/5): Good -
Gregory (10/5): An oasis of quiet in a busy place. - The excellent room and a great breakfast. The staff were very friendly and helpful.
Enix (10/5): Great - Great hotel, we will come back again
Xy (9/5): Superb - The staff were great
Tri (10/5): Exceptional - I like the location of this property. It is close to everything such as foods, drinks and very close to Guom lake. The badtub needs a purdah so the floor will not get wet.
Irfan (8/5): Very good -
Farr (5/5): Passable -
Naveen (8/5): Very good -
Naveen (8/5): Very good -
Theo (10/5): Exceptional - Great value in a great location. Highly recommend this place in this price range.
Mahesh (10/5): Exceptional -
Serhii (9/5): Superb -
Feliks (5/5): Ok for budget overnight, not recommended fir regular stays - The stuff was very friendly It is a very oldish asian style hotel. I had a secret deal at Booking and need it for overnight only for a low price. My room 801 was on a top floor, not really clean but dusty. I would not recommend to stay for a regular trip. This room is close to some electrical or elevator box and it sounded like someone hammers the whole night. Mattresses are very soft and you sleep in V position. Maybe other rooms are a bit better.
Tiago (8/5): Very good -
Ga (10/5): Exceptional - - Room: big, clean, beautiful, comfortable and cozy - Staff: extremely helpful, friendly, enthusiastic and lovely - Location: perfect - Breakfast: very good
Chia (7/5): Good - Dinning area small , Room comfortably acceptable, good location
Aidan (8/5): Very good - Great location, comfortable beds and helpful staff.
Anonymous (1/5): Bad and dirty hotel. - I don’t like anything about this property. It’s so dirty and there’s a rat running in my room The room is so dirty and rat running in my room at night
Ky (8/5): Pleasant experience during short stay thanks to the hotel’s location. - Excellent location. Friendly and efficient staff members. Would have been better it the room had heater/reverse air conditioner during cold/winter days. Breakfasts are a bit disappointing.
Javier (8/5): Perfect place to visit Hanoi downtown - Location, friendly staff, the balcony The breakfast
Greg (9/5): Delightful customer service. - Wonderful staff. Booked all my trips and organised airport transfers flawlessly. The complementary apple cinnamon tea upon arrival is delicious.
Paul (8/5): Eastern edge of Old Quarter. - Good location and can walk to most places in Old Quarter. My main complaint would be the minimal breakfast. Not many options. Small room on roof with one guy here and there taking your order. Quality not great. Other than that, it gets the job done. Lyly at the front desk is super sweet and helpful.
Ietomusafir (10/5): Exceptional -
Trần (10/5): Perfect - Staff are always supportive, enthusiastic and super friendly.The room is cozy, clean and convenient. Furthermore, I also love breakfast, so I highly recommend this hotel
Pippa (7/5): Good - The massive bed
Apel (6/5): Value for money. - Location. Behaviour. Air conditioning
Mckenna (7/5): Good - Front desk staff were really helpful and friendly. For the price it was a good space for the 4 of us. Nothing fancy but got the job done. Good location for what we needed.
Hanh (10/5): Great hotel - This is my first time here, I'm impressed with everything and will definitely come back next time
Tran (10/5): Exceptional - Warm welcome, lovely staff, clean room, convenient location
John (5/5): Passable -
George (10/5): Exceptional - Cozy room, good facilities. Nice staff