Lanelay Hall Hotel & Spa

Location: Lanelay Lane, Hensol, gb

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• BBQ facilities
• Fax/photocopying
• Facilities for disabled guests
• Sauna
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Heated pool
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Charcoal grill
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Suite, 1 King Bed

  1 King Bed

  344 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Deep soaking bathtub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Deluxe Room, 1 King Bed

  1 King Bed

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Classic Room, 1 King Bed

  1 King Bed

  161 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Deluxe Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe King Suite

  The suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Double Room with Private Bathroom

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• Charlene (10/5): -
• Ann (7/5): Mostly good but more thought needed in room equipment and receptionist training - Beautifully decorated property. We particularly enjoyed the relaxed evenings in the bar ...great food and service. The bedroom we had was spacious but there was a distinct lack of basics like a luggage rack and space to put things in the bathroom. A shelf in the shower for shampoo etc would be useful. Whilst the staff serving food were fantastic, the reception staff were not helpful. It took a lot of moaning to get a luggage rack and the staff couldn't help with printing out tickets. Not what you expect in 5*. It seems strange to offer the pool and sauna but to charge £25 per person extra for the outside pool.
• Lisa (10/5): - We love everything and how personal they make it on special occasions. Our seeding year coming and it never disappoints and the food is just outstanding
• Roger (8/5): Hotel of character in the middle of a housing estate. - The hotel was very characterful with helpful friendly staff. The pool was very attractive and the sauna also good. Afternoon tea was excellent as was breakfast the same morning. It's situated in the middle of what is effectively a housing estate, with rather limited parking space.
• Alun (9/5): Fabulous - Breakfast and room fabulous
• helen (10/5): -
• jeffrey (10/5): Brilliant, will definitely stay there again. - We attended a wedding there & the food was delicious. Beautiful rooms & lovely relaxing bar area etc. Did'nt use the spa but it looked lovely.
• Antonia (7/5): A nice overnight 'get away' but they need to look at their pricing strategy - Staff were friendly an helpful; food in BLOK restaurant was delicious Room was described as a 'deluxe suite' and room rate reflected that, however the ensuite was tiny and no seating area which I would expect from a deluxe suite. Charging £25 pp for use of outside pool.
• John (10/5): Perfect hidy hole - I loved the whole place, specially my room! The fact you have to pay an extra to use the jacuzzi!
• Christie (10/5): -
• Janette (10/5): - Food was beautiful and staff was very friendly. Lovely spa to relax too Noise from outside the room not like the last time we came
• John (10/5): -
• Adam099 (10/5): -
• Dean (9/5): -
• Rhodri (10/5): -
• Royle (2/5): Average - Really beautiful place -spar didn’t open between 10-6 so had to plan whole day around this Staff were rude in the bar, one guy actually overcharged me and instead of apologising told me Oi wait u paid to much, then the bar staff and the spar staff kept disagreeing and arguing as well as they would then stand therein the bar slagging other staff off all in all nice place but how the service conducted themselves was unacceptable
• Hainiieva (10/5): -
• Alison (8/5): - Room and staff first class Location - houses all around, not what I expected Facilities not what I expected. Fitness - I expect a gym. Spa treatment good, pool not deep enough to swim Bar food 1st night awful - put us off eating in the restaurant on Wednesday and Thursday when it was open (closed Monday and Tuesday evening). We just had chips and sandwiches rest of week do we didn't waste our money
• Lucy (10/5): Just perfect, location, room and staff all perfect. - Beautiful boutique hotel and spa set a peaceful setting, immaculate inside and out. It was perfect
• Stephen (10/5): Perfect stay at lanelay hall - Everything at this hotel is 2nd to none. The building the deco the staff and the spa were all exceptional. Breakfast was also very good . Loved every minute of our stay. Will be going back. Nothing
• Corey (10/5): -
• Hayley (10/5): Gorgeous hotel - I’ve stayed a few times now it’s always immaculate and staff really welcoming. No negatives
• Monica (10/5): -
• Nicole (8/5): -
• Kieron (10/5): -
• Louise (10/5): Perfect stay - would highly recommend - Beautiful property and decor. Pool area was stunning. Nothing to dislike
• Alex (10/5): -
• HJWales (10/5): - Beautiful building, fabulous room and very helpful team of staff. Our second stay here to celebrate our anniversary and we will return. Excellent hot orbs massage and wonderful staff made it even more special. Food is exceptionally good and would highly recommend this as a special place to stay. The chef was very rude in the kitchen to my husband as we asked for some brown bread and shouted at us for selecting some brown from the wrong area of the food bar. However this did not ruin our experience as all the other staff and the food made up for it. Housekeeping do an amazing job rooms are spotless. Spa access very limited to hotel guests but we had a spa experience booked anyway so were prepared for this.
• Jessica (6/5): Overpriced hotel - The decor of the hotel No blinds in the bathroom so let all the daylight through in the morning. No soap in the bathroom
• Brooklyn (1/5): - I loved the spa it was really nice and our upgrade was a really nice gesture! There was ants everywhere in our room, climbing all over our bed and the bed side tables!! We didn’t sleep much
• Louise (8/5): - Beautiful setting Lack of hooks
• Mark (10/5): -
• Katie (9/5): -
• R709QFleannew (10/5): Fantastic - The atmosphere was amazing from the time you walk in, great value for money, bar food and breakfast was fantastic, our room was cleaned by Dionne to the highest of standards not a spec of dust or a smudge in sight, the bathroom was spotless and gleaming, she clearly takes great pride in her work, brilliant stay
• postypaulh (10/5): Lanelay Hall where high- end dining becomes an experience. - I am a firm believer that delivering high -end dining should always be an experience comparable to the theatre, day at the races, or a concert. Having fond memories of good times, entertainment and money well spent. So, tongue in cheek this is my version of our Sunday Lunch at the Lanelay and why it’s the “hottest ticket in Town “ Plaudits to the promoter (owner) David Edwards who has transformed the Victorian building back to its former glory and beyond. His passion, vision and foresight along with pots of money is now reaping its golden rewards. The headliners are the elegant surrounding, the space between tables allowing privacy the natural light. The ambiance and atmosphere were just right along with the background music and views of the manicured lawn an added bonus. Although without the supporting cast of chef, servers and management Lanelay would just be a beautiful empty shell. So, a big shout out to Jimmy the duty head chef and his team the Sunday Lunch menu is limited for a reason all carefully curated dishes are culinary masterpiece’s. Visually appealing, and they captivate the taste buds., Credit to the Executive Chef James Milward for having such a skilful and passionate team. I tried the fresh warm wholemeal bread with buttered marmite (what a revelation) Ham hock terrine (blew my tastebuds away) Roast dry beef and the cheese board which were a perfect choice The servers were all of the highest standard and everyone I interacted with put the customer first Bonnie our server was generous with her time, advice and smiles. We decided on the beef main course after listening to Bonnie recommending beef pink rather than well done for exceptional flavour, and Bonnie was spot on. Jacob serving drinks at the bar was gregarious smiling and happy to help so was Rob taking time out to explain what my cheese board consisted of down to the chutney and jams. never came across as intrusive or patronising. Well done to all the severs. As in all concerts there is always the star of the show so, please step forward and take your bow, Amedeo the restaurant manager Amedeo is the epitome of how a restaurant manager should act he heads a fine team and his attention to detail and ensuring all diners are treated as valued individuals is exemplary. The Blok restaurant having the accolade of being the 42nd best steak house in the world, what an achievement. Amedeo was also in the shortlist for the restaurant manager of the year no mean feat. Amedeo although busy took time out for a chat and it was a pleasure to speak to him. My wife and I have been fortunate to dine on the Belmond Pullman and this was just as good. I must put my cards on the table as we won the Sunday lunch in my son’s office awards but regardless, we were treated no different. In fact, my wife and I have decided when we next return, we will stay the night. I end by saying Jonathan Smith M/D has a hotel, restaurant and supporting team to be proud of as my review states “Come to Lanelay hall where the high-dining becomes an experience “
• Nathan (10/5): -
• tigerlilythomas (10/5): Excellent Massage and Food - Spent a lovely day here with 2 friends. The hot orb massage was incredible, as was the outdoor jacuzzi. We had lunch in the lounge area - a selection of sharing plates which was perfect. A big shout out to Jacob, who was incredible. Only small gripe - not enough room around the pool - people leaving towels & belongings when they disappeared for treatments / food meant there was no room to sit inside at all. We had to sit outside; which was OK today as it was fine & not too cold, but 7 loungers around the pool is not enough! The changing rooms were very cramped if more than 5 people in them. All in all, I had a lovely day but these little issues should be sorted.
• katrinacbarker (10/5): Outstanding spa experience - My husband and I stayed here Easter Sunday and had a spa revitalise package. From the minute we walked in we felt can and relaxed: we were greeted by Angeline, we made us feel welcomed and showed us around the spa. We would like to personally thank Angeline who made our experience with extra special, she chatted to us, made time for us and we were very grateful at the complimentary glass of Prosecco she gave us. The smallest of things really so jaw you feel that extra special. We enjoyed an amazing lunch and checked into a very modern, clean room. We also dined at the Blok and the Sunday lunch was amazing and very reasonably priced. Again, the stag were very pleasant, chatted to us and made us feel like we were the only ones dining there. We are looking forward to returning and experiencing that little bit of tranquility and peace very soon.
• Geraint (7/5): - Comfortable room Additional charge for breakfast and outdoor pool. Lack of plug socket access by the beds
• pamjam2103 (10/5): Afternoon Tea Heaven - We visited for afternoon tea today 3 Apr. Quite simply the best afternoon tea we have ever had. The welcome on arrival and the friendly, professional service we enjoyed throughout was exemplary. Presentation of our afternoon tea was really lovely and we were able to enjoy the treat in a leisurely relaxed environment. Each course was brought separately and so we weren’t overloaded with food all at once. The variety and tastes of the delights on offer was amazing. Everything is made in house and the scones are served warm, straight from the oven. We have had afternoon tea in many venues around the area and also on our travels further afield but we have never had a tea as wonderful as this anywhere else in Britain. Amedeo and the ladies who looked after us were brilliant, nothing was too much trouble. We will most definitely be visiting again and this venue will be our first choice when looking for gifts for friends and family. Gold Star Service in beautiful surroundings. Thank you everyone. Pam & Steve James
• ajwhitney28 (10/5): Highly recommend. Best afternoon tea in South Wales - Outstanding service. Accommodated everyone’s needs. Definitely recommend to all. This is the best afternoon tea in south wales. Amedeo and all staff were brilliant. Can’t wait to return. I would give this 6 stars if that was available.
• F8752WTmariad (6/5): Disappointed - A nice hotel comfortable rooms and the food we had was lovely the disappointment comes with our spa experience, there is an outside relaxing area with a jacuzzi pool we were told this was an extra cost of £25 pp per hour. On my previous visits to this hotel this area was all included at no extra cost. Also there were no staff in the spa so quests have to walk into the bar in bathrobe to get a drink amongst people that are out for the evening. Overall a nice stay, spa experience very disappointing and not worth what we payed.
• simon (10/5): -
• Rebecca (9/5): Great hotel with amazing restaurant - Lovely setting and restaurant Nothing. Car park a bit small but managed to get a space. Have started to look for hotels with Ev chargers so that’s the only downside for me.
• Sharon (8/5): very nice, lovely treatments,was advertised on 1 site that it had a Gym but its not there anymore.. - You were kind enough to up grade our bedroom as it was my 60th.. very nice 🤗 Thank you.. Was advised to have the breakfast as we were booked for a Spa treatment with brunch that we were to have at 2.30pm so we went for the breakfast at a cost of £20 each, bit pricy, but what was not really acceptable was that the brunch was the same as the breakfast, if known we would not have spent £20 each on a breakfast that was the same as our brunch..
• Courtney (10/5): -
• Lisa (7/5): Lovely break away I just think the outdoor facilities should be included in the price - Spotlessly clean lovely indoor pool area Don’t like the fact that you had to pay extra to use the outdoor pool and drinks were a bit on the pricey side
• Gwyndaf (8/5): -
• Ryan (9/5): -
• meek (10/5): FOood and restaurant manager does not match the high levels in ither areas - Food service and quality of some 9f the food. the breakfast buffet selection poor . staff lied on a problem the first night bar food COLD BURGER
• Simon (10/5): -
• Gemma (10/5): -
• DanielBaxter (8/5): Comfortable stay in South Wales - Location was perfect for exploring South Wales, the Hotel was really comfortable and the staff were very friendly and helpful. Outdoor leisure facilities could have been included in the room price to help us enjoy facilities when it was busy.
• Suzanne (9/5): Generous room, excellent restaurant - We booked the basic classic room, so we were surprised at how spacious it was. Massive bed, plenty of wardrobe hanging space, generous en-suite shower room. Nice terrace to have drinks in the sunshine, though the bar was good too and not overly expensive. We had family join us at the Blok restaurant and we were all very impressed. The curtains weren't black out
• Iris (9/5): - Lovely hotel, comfy bed, OK shower Great it had a bath mat for a slippery floor Hairdryer hidden in the wardrobe Very hot room and no controls Hard to access safe in back of wardrobe
• sallywS2834OA (10/5): 5* - Fabulous hotel . Service was excellent, staff friendly and attentive . We ate in Bloc and the food was fabulous and again service was excellent
• Mirain (10/5): It was beautiful, quiet stay - Everything
• Sevroll (10/5): -
• Jack (10/5): Amazing stay once again we love coming here will be back again soon. - The calmness of the hotel and food was amazing Nothing
• cathm408 (8/5): Lovely getaway - Our visit was a gift. Staff were friendly and helpful. Room was spotless. Bar was very busy. Restaurant was excellent. Spa was lovely although wasn't given full explanation of facilities. Facial was excellent. Only disappointment was the actual location-in the middle of a housing estate. I was expecting it to be in the countryside. Overall a lovely stay and would stay again
• Abdul (5/5): -
• X3005XKalexandrah (10/5): Outstanding afternoon tea - I booked Lanley Hall for afternoon tea on mother's day and it was outstanding. We were so impressed with the quality of food and service. It's the best afternoon tea we've had outside of London. It really shows how much care and attention the staff have put into creating a welcoming and special atmosphere for guests. We're already planning our next visit!
• Mackenzie (10/5): Perfect staycation - We went for my boyfriends birthday and it was everything I could imagine the staff were great and helpful and the place was so clean we even got a complimentary upgrade for our room we will definitely be returning
• Ricks (10/5): Fantastic! - This was a gift from my husband for my 30th birthday and it was the best night, the venue is stunning, we got an upgrade which was amazing and much appreciated, dinner in the BLOK restaurant was the best steak I have ever had in my life and it was just enjoyable from the moment we got there! The pool being open till 10pm was also amazing as we had an evening swim and it was just so relaxing and I would definitely recommend to anyone to stay there! There wasn’t anything I didn’t like, the room was a bit warm at night but plenty of fans in the room which was great!
• Alison (10/5): Great hotel - Great hotel, spa area and BLOK restaurant was superb too Nothing
• Anita (10/5): Perfect! - We were upgraded on arrival, having stayed before, this was a lovely surprise and made Rhys’ birthday even more special. We had a suite which was perfect. Birthday complementaries available. Room was spacious, beautiful and so clean! Bed was super comfy. We really enjoyed our second stay and would definitely return! Nothing- it was amazing!
• Dale (10/5): Really nice but free access to the jacuzzi would be good as other spas do. - Clean and tidy and relaxing. Staff friendly. Not having free access to the jacuzzi. Like other spas. Maybe some music by the pool.
• Hilary (10/5): We had a fabulous time over the three days and would come back again. - Breakfast was exceptional We had dinner on Sunday at Block and that was also exceptional Staff- all staff were extremely friendly and accommodating. Nothing was too much trouble, even down to supporting us to play monopoly in the seated area near to breakfast room and checking in regularly to bring drinks, share jokes, ask who was winning. It really made us feel welcome and added to our enjoyment. Didn't like that there was an additional fee to use the hot tub outside of spa treatment hours. Felt it was overpriced and considering price paid for the whole stay was not worth paying for that additionally.
• gwawrd2020 (10/5): Beautiful hotel with fantastic food! - Beautiful hotel with a traditional feel to it. Very serene and calm spa experience. Friendly and attentive staff. Absolutely amazing food for our evening meal at the Blok restaurant and at breakfast. Lovely room, comfortable, spacious and had everything we needed. Would definitely recommend and will be returning ourselves.
• M82JIkarenk (10/5): Lovely stay - We had a fabulous 1 night stay. Room was very clean, lovely pool. Breakfast was fantastic
• tracycrossmagee (10/5): Perfect relaxing mini spa break - Small enough that this didn't feel overwhelming or over crowded at any point. I had a suite which was lovely and the only negative was that it could've done with some comfortable lounge furniture. Staff are very good and all service was excellent
• wayne (7/5): - Place is lovely,got to pay extra for breakfast,extra for outside pool, inside pool was freezing,sad really find places has gone down, when really,for the price, breakfast outside pool and everything else should be free in price, will not stay again very sorry but is a nice place,feel ripped off As said above
• Jonathan (10/5): - Everything, hotel was beautiful, staff were super helpful and friendly, food was delicious and we had a complimentary upgrade to our room for my wife's birthday. Overall one of the best hotel stays and we'll be back.
• 288kayleighw (10/5): 40th birthday stay - My husband and I stayed to celebrate his 40th birthday and had a wonderful experience. From the moment we arrived, the staff were amazing and couldn’t do enough for us—especially Ellie on reception, who was incredibly helpful and welcoming. The spa was beautiful and very relaxing. The outdoor pool and glass of Prosecco was so relaxing. The only small suggestion would be to add a few more beds. We also dined at Bloc and the food was incredible—one of the best meals we’ve had in a long time. Overall, everything about our stay made my husband’s birthday feel really special. Thank you to everyone at Lanely Hall and Bloc for making our visit so memorable. We will definitely be returning!
• Tracy (10/5): Perfect spa break - A nice quiet location though still close enough to everything. Beautiful hotel and rooms. All very good
• W4344QNmeganh (10/5): The best time! - This is our second visit to Lanelay and we loved every minute of it. Couldn’t fault it in any way! A special thanks to Brandon in the Terry Edward’s Bar, he not only came across professional but also friendly, he went the extra mile to mark the occasion of both myself and my partners birthday. We will be back soon, thanks again to Brandon.
• Allisondaisy23 (10/5): Incredible experience! - Had a wonderful time at Lanely Hall on Monday celebrating my mothers birthday and an early Mother’s Day treat. Facilities incredible and staff amazing. A special thank you to Lewis who went over snd above to look after us. We will be back!
• Catherine (10/5): Perfect, fabulous hotel, staff and food. - Booked hotel for mums birthday, they could not rate the hotel more highly! Said it was the best hotel they have ever stayed in, the hotel , staff and food was amazing!!! Room got upgraded for special birthday! Would highly recommend. Thank you Nothing at all.
• Claire (9/5): -
• Rhys (10/5): - Very clean, staff where helpful and foot was lish Coffee for breakfast
• Karen (9/5): Fantastic hotel, beautiful spa, amazing breakfast - Fantastic stay, hotel was lovely, room very clean, facilities excellent, breakfast was gorgeous, a little tricky to find despite the big sign!! Its easy to miss, but not an issue. Just pay attention to the sign on the roundabout. Fantastic stay would definitely go back Being very picky but you need more loungers around the pool .
• Megan (10/5): - Staff were great. Cozy vibe
• Hazel (9/5): -
• D4174JAhayleya (10/5): Perfect - We came here for an evening meal on a Saturday night, the service was as perfect, Bonnie especially was amazing, so helpful and we didn’t want for anything, thankyou so much for such a lovely evening
• rebeccatQ7699ZJ (6/5): Lovely but not good value for money - I have stayed in lanelay hall around 5 times in about 5 years. Every time I visit it seems to have gone more expensive with less for your money. We paid £200 for a bog standard room, it was tiny, it was clean and tidy but there were little details missing such as a long mirror, the room was boiling with the window closed (no heating on) but cold with the window open, was awake every few hours in the night opening and closing the window, very noisy at 10pm when trying to go to sleep. The bar only had 2 non alcoholic cocktails on the menu, no 0% wine, only 0% beer or gin. The outdoor pool used to be included now they charge you £25pp for use. The food was incredible in the BLOK and the staff were amazing but we spent around £500 with food for one night stay I just expected a little bit more.
• Hannah (7/5): Good stay but would have preferred a different room - Lovely staff. Facilities were great. Burger was great. I was put in clock tower 1 room and it was incredibly noisy. You could hear people banging doors, people talking, people walking on the squeaky floor upstairs. So I didn’t get a good nights sleep. This room was also the accessibility room which I did not book. Luckily I was only hear for work because if I had come with my partner I would have been disappointed as the accessibility room/bathroom was very clinical. I would come back but would stay in a different room. Breakfast was disappointing, the scrambled eggs were so white and watery.
• Jen (7/5): Remind your staff, not everyone who has money want to show it off, some of us little to be grounded. - Room was beautiful, lovely pool , hotel was just stunning. Beautiful little congratulations card and gift on arrival, lovely touch. Please never allow your staff to presum another person's financial status. A older gentleman before us was suited , he was spoken to very differently to us , we booked a table for dinner to be told, make sure you have funds available to pay, now this automatically make us cancel our booking, we had both come from work and I had a jumper and leggings, my husband had a tracksuit, due to wanting to make the most of our stay and not go home to change, to then basically be told we are to poor to eat at the restaurant. You failed to see our brand new top of the range car outside or you cpuldnt possibly see we live in a very high end home, you judged us on my husbands 600 clothing range where the man before us has a shirt and trousers which could of been bought in any retail outlet. I appreciate it's a nice hotel , however apon booking it does not state we had to dress to impress, remember c.e.o of a company rarely wear a suit unless attending corporate meetings , people under us wear suits , do not judge a person on what they wear, not everyone wants to flash their wealth, and then to belittled is not something we paid for. It's a beautiful local hotel, which we intend to use again, however we've also stayed at 5* exceptionally high end hotels throughout the world, and have never been made to feel as little as we did on Saturday. Also toilet handle was broken, and the milk has been used before we got to our room.and placed upside , so we had to go downstairs to get replacements.
• SUSAN (9/5): Charlotte and events team delivered to a very high standard - Dinner, Entrance Flower arrangements, lunch for the meeting , The disabled bathroom as didnt require this.
• romeom663 (10/5): A Recharge of the Batteries - We had a few days away at this most pleasant venue, in order to recharge the batteries. Very much enjoyed the spa and all its amenities. A very refreshing massage from pleasant and experienced masseuse. An excellent brunch with fresh produce cooked to order. Our room was outstanding due to a very considerate upgrade. Throughout our stay all the staff were friendly, helpful and most accommodating. Will definitely be returning to experience the Blok restaurant.
• Julia (10/5): Fabulous - Fabulous experience and enjoyed our trip. Spa, BLOK and the bed was amazing. Thanks Nothing
• Charlotte (10/5): Exquisite! My second time staying for a celebration & I knew only Laneley Hall could make it so special with the eve - Magical!
• Caitlin (10/5): Relaxing and excellent - Lovely and clean and the facilities are fab Nothing
• joshuawP1043PK (10/5): Excellent all around - The room was very well presented and it was very clean. The staff were very pleasant, especially Bonnie-Rae, who was our waitress for the evening in the BLOK restaurant, where the food was outstanding. Our overall experience was excellent.
• Margaret (9/5): Convenient to visit Royal Mint - comfy room, very good dinner Intrusive "background" music in restaurant and lounge.
• Katie (1/5): -
• lauren (10/5): -
• Rachael (8/5): Lovely stay and will definitely return - It was relaxing an the decor was lovely Not enough parking spaces and need more staff on reception
• Catrin (10/5): - Loved absolutely everything.
• Stephen (9/5): - The whole experience of the hotel was excellent. The staff were really helpful and friendly. This is a little gem and I would highly recommend the hotel to anyone. It was great value for money.
• Clare (10/5): Perfect stay - The hotel was lovely, clean and quiet. Breakfast was10/10. Spa facilities were perfect for a quiet weekend away. Nothing

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