My Place Hotel-Altoona/Des Moines, IA

Name: My Place Hotel-Altoona/Des Moines, IA
Address: 2315 Adventureland Drive, Altoona, us

Location: 2315 Adventureland Drive, Altoona, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Accommodations
My Place Hotel-Altoona/Des Moines, IA offers stylish non-smoking rooms with free WiFi and a fridge in each room. The hotel, built in 2017, provides a comfortable stay for guests looking to explore Altoona and its nearby attractions.

Convenient Amenities
Guests can enjoy the shared lounge, snack bar, and free private parking during their stay. The 24-hour front desk and business centre add convenience for both leisure and business travelers.

Nearby Attractions
Situated within 15 km of popular venues like Iowa Events Center, Hy-Vee Hall, and Wells Fargo Arena, this hotel is a great choice for those attending events or exploring the city. Don't miss out on visiting the Science Center of Iowa and Iowa State Capitol Building just a short drive away.

Book your stay at My Place Hotel-Altoona/Des Moines, IA for a relaxing and convenient experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Kid meals
Lower bathroom sink
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Food delivered to guest room
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Secured parking
Bulk dispenser for toiletries

Rooms Available

Queen Room - Hearing & Mobility Accessible - Roll In Shower

The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. The triple room offers a flat-screen TV with cable channels, a dining area, a wardrobe and heating. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room - Mobility Accessible

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The kitchen features a stovetop, a refrigerator and a microwave. This air-conditioned triple room comes with a dining area, a flat-screen TV with cable channels a tea and coffee maker and a wardrobe. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds - Mobility Accessible

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and a microwave. The quadruple room provides air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds - Hearing Accessible

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator and a microwave. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
Queen Room with Recliner - Hearing Accessible

Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator and a microwave. The air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
Queen Room with Two Queen Beds - Recliner - Hearing Accessible

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator and a microwave. The quadruple room provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hearing accessible
Room, 1 Queen Bed (Hearing Impaired with Recliner)

1 Queen Bed
286 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 37-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Room, 2 Queen Beds (Hearing Impaired with Recliner)

2 Queen Beds
338 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 37-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Wardrobe or closet
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Window screens
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Queen Room

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. The triple room features air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and a microwave. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and a microwave. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a dining area. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Dining area
- Wardrobe or closet
- Stovetop
- Linen
- Upper floors accessible by elevator
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation

Guest Reviews

Linda (10/5): Wonderful - Close to destinations and clean and comfortable . This is a me problem I like to have my own night stand but I got a box and made it work
Melody (10/5): - Spacious, clean, and modern accommodations
Michele (10/5): -
Shelley (10/5): I will definitely be looking for these hotels when I travel! - I loved that it had a full kitchen in the room & coffee available 24/7 in the lobby! I guess a free breakfast, but truly for the price, it was great!
Amber (5/5): -
Tammy (4/5): Stayed here many times. Keeps getting worse. Won’t be staying there anymore. Have stayed at numerous my places. This is - Lady at front desk was pleasant People on hallway at 2a making lots of noise. No coffee in the morning…no one to be found
Patricia (10/5): Love this motel! Our go to place to stay with pets! - We didn’t have breakfast but love this motel! We travel with our pets and stay here every time we are in town!
Donny (8/5): -
Jeff (7/5): good enough for a quick night there - location, staff friendliness fridge didn't work, finding hair on towel, broken pieces on the counter, not sure how to go about breakfast
Ronald (8/5): -
Clint (10/5): Very nice hotel, nice staff, nice room. Overall great. Will come back - Great location No complaints
Nicole (10/5): -
Edwina (8/5): -
Patrick (8/5): Comfortable place to stay. - Well maintained property. Convenient location close to local attractions and dining. Room lighting was limited to ceiling and one bed side lamp. Would have appreciated more options.
Koster (10/5): -
Robinson (10/5): Wonderful place to stay. Will stay there again - Staff very friendly. Rooms clean. Bed very comfortable! Nothing
Muhand (8/5): -
Lori (8/5): -
Klyn (10/5): -
Megan (10/5): -
KOLESAR (8/5): -
Susan (10/5): - Conveniently located. Very clean. Nicely setup.
Kathryn (8/5): Best Stay for a Great Price!! - We were able to check in just a little bit early. Had to get ready for a fancy dinner. The manager was super nice, and we were able to get connecting rooms. The rooms were clean. I just felt like my floor could have been vacuumed a little bit more. When I took off my socks, the floor felt gritty. Other than that, the beds were comfy and shower was great!!
Galiena (4/5): - Door wouldn't shut all the way. Safety concern and wouldn't refund partial night did to me having to unexpectedly checkout.
Marge (10/5): - Everything was wonderful but the pillows are super thick but manageable We would recommend
Tim (10/5): - It was all good
Mohammad Zarin (10/5): - Great place for extended stay what families
Charles (10/5): - Yes, there was ample parking and the location was very convenient to shops, the grocery store and casino.
Jose (6/5): - I did not like that it did not have any breakfast, room was clean inside and out
Cindy (8/5): - It was very convenient and clean. The rooms were very clean and the beds were very comfortable. The only negative is there is no breakfast, but there are restaurants close by. We will definitely stay there again.
Leigh Ann (2/5): - Christy at the front desk was not pleasant. Computers were down, she complained how tied she was, been their since 6:30...... Our room keys did not work and she was no where to be found. I called the number, no one answered, I rang the bell, no answer, I knocked on the door looked outside. Unable to find her. She finally came back from the back of the building and smelled overwhelming of cigarette smoke. She did not greet us or welcome us. The room was good. Bad service.
Rodney (4/5): - Waited for an hour to check in and then checking out was also about 20 minutes
Pamela (10/5): - Inexpensive
Kris (10/5): - well played. good stay
rodwayne (8/5): Wonderful Hotel - Very nice place to stay, always made to feel welcome and treated like they are happy I chose them to stay, was welcome once i arrived and the check-in process was easy
Morgan (10/5): - Great location. as I come to the horse races, sports book across the street. Plenty of parking and employees very nice. I will be back.
Rodney (10/5): - Had an Amazing Stay at My Place Hotel A+++
Rebecca (6/5): - The room we were given was already occupied. Luckily, when we walked in, no one was there but it was full of their stuff. I was worried the whole time that the same thing was going to happen to us.
Jaimee (10/5): - It's very close to Adventureland and the casino. Very clean
Ryan (10/5): - Great staff
Merle (8/5): - Clean room
Lynne (9/5): -
Renae (10/5): Spacious, clean and safe! - My son and I were traveling across the country and I found My Place when I searched for hotels. Never heard of it but pictures looked nice. Reviews were good so we stopped. Not disappointed at all. Staff was friendly, rooms were clean and spacious. Easy on and off highway. Bed was even firm and pillows were nice and fluffy. Trying to see if we can stay at more My Places on our way back home.
Maria (10/5): The rooms were very clean and comfy and there was a lot to do near the hotel. - Friendly receptionist, the prices were great , and the distance to where we were going was perfect No pool
Michael (10/5): - We like the My Place hotels we have stayed at. They are like mini apartments.
Michael (10/5): - Comfortable bed and recliner
Nicole Marie (10/5): - The property was very clean. Super friendly front staff. Well lit parking lot. Plenty of parking even for passenger trucks. Walking distance to movie theater, convince store, and Texas Roadhouse. Would stay here again.
Michelle (6/5): Good maintenance, bad counter gal - I'm not a complainer...When we checked in the hotel we went up to discover the AC wasn't working in her room. Wife went down to the counter and talked to the gal and she offered no solutions. Finally, my wife asked if there were any other rooms she could get moved to and that was met with a no. After hearing no to a new room she asked the counter gal if there was a maintenance person that could look at it. She said there was a person but that she couldn't call him because they didn't have a phone number. She then said maintenance would have to look at the AC unit. Eventually the gal got ahold of the maintenance person who was very apologetic but said he couldn't fix it and went and told the gal. She still wasn't going to move us even after the maintenance guy said the room was unsleepable. To end this, after the maintenance guy suggested we move to the room he just ended up fixing, she reluctantly allowed us to move to the 'better' room (it had a recliner) :( Thank you to the maintenance guy!
Tyler (1/5): Horrible! - Nothing Staff was rude and incompetent. First room I was given had someone's belongings in in. 2nd room I was given had an actual person in it. 3rd room was dead bolted and coulded enter, assuming someone was occupying it. Asked for a refund and said I would have to go through booking.com to get my refund. Still have heard nothing from anyone about my refund. Never book anything through either company
Nicholas (8/5): - Very nice place to stay. Really there was nothing wrong, I just save 5 star reviews for exceptional places. We were tired after a hot day at the fair and decided to stay in town. Hotel was clean, staff was pleasant. Overall it was exactly what we were looking for.
Jason (10/5): - Full fridge, stove, and sink we all
Woolworth (10/5): -
Cynthia (10/5): - X
Araceli (10/5): - The place was really clean, included a kitchen and a big fridge regular size microwave
Carolyn (10/5): - Looks great so far
Carmino (10/5): - Nice clean hotel, staff was friendly, all amenities worked and were as described. Thanks for the pleasant stay!
Robert (8/5): - No breakfast but Perkins close by
DawnMarie (7/5): - The location was great Walking distance to the Cinimax. There were plenty of restaurants close by.
Angus (7/5): I've stayed here multiple times. Would certainly recommend. - Location great, check in easy. No shower curtain.
Ted (10/5): Would stay here again - Room was spacious and clean. Bed was comfortable. Hotel was in a great location. I would stay here again.
Angelia (9/5): We could not have asked for a better place to stay at. I would highly recommend this place. - The establishment is in an excellent location. There are plenty of restaurants located near the hotel to choose from. The full size refrigerator with an ice maker was the best choice for us. If we decide to come to the NASCAR races again we will definitely stay here again. It is close to Adventureland and Prairie Meadows Casino and Horse Track so there is plenty to see and do. There was not enough handicap parking. There is only two parking spots available for handicap and they are usually occupied. Other than that everything was great.
Shirley (10/5): - This was my first time staying at a MyPlace Hotel. I loved that I had a stove top, full size fridge, microwave in my food that allowed me to bring my own food and cook. It saved me a lot of money on eating out. Nice staff, clean rooms. I had an issue with my door but I got it to work. No complaints
Verified traveler (10/5): - Very friendly service. Room and hotel was clean.
Cory (8/5): - We had a great one-night stay, the staff was very friendly and welcoming and the room was spacious with a decent kitchen setup. The only issue we had was that there was some hair underneath the extra blanket on the bed which was gross, but overall it was a good stay!
Lori (8/5): - Will stay again
RobertaN1 (4/5): Not even close to comparable to other extended stay hotels - I have stayed in many hotels (different brands) with identical room layout and similar rates in metro areas for my bike vacations, so I’m comparing apples to apples. Room was always damp. As in, the wash rag you washed your face with this morning would still be damp tomorrow morning. Nothing ever dried. Kitchenette has ZERO dishes, utensils, pots/pans, drinkware, tableware. Nothing. A coffee maker and a toaster, that’s it. I get these rooms so I can make my own meals to save money, and I had to go buy dishes at Walmart. Every other time I tried to use the microwave, the breaker blew and I had to reset it. Not the GFCI at the counter, the actual breaker in the breaker box. The microwave was the only thing on that circuit. Housekeeping was supposed to happen every four days. I had to ask on day five and didn’t get any until the next day. They didn’t come back for the rest of my 11-night stay. Pros: Location was perfect for riding many of the Des Moines area bike trails; not more than a half hour to any of the trailheads.
Steven (8/5): - Staff was great. Very clean and updated room. Bed and recliner was comfortable. Conveniently located across the street from the casino and horse track. Multiple dining options within walking distance. No breakfast.
Katie (6/5): Basic Hotel if on a budget. - Could use a good update. Carpets felt wet, room had a dirty smell, AC didn't work, young girl at the front desk was not accommodating. All other employees were vere pleasant. I requested adjoining rooms on several occasions throughout the booking process and check-in process and was never accommodated (young girls at the desk). I was disappointing as this was my chance to spend time with my family for the first time in weeks as I was traveling for work.
Wallace (7/5): Good -
Julian (10/5): - My room was very clean and the bed was very comfortable.
Julie (2/5): Disappointing - No staff at desk when arrived. Dirty room - bathroom, kitchen, garbage can, floor. Internet did not work - even called front desk. Pillows uncomfortable.
Jennifer (8/5): Very good - Was a Great area For our trip to Adventureland. Went to lake coffee int eh morning and the coffee machine had an old coffee sack In it and was full of mold. Told the front desk and didn’t seem to be an issue for them.
Janet (10/5): Was there for a family reunion and it was wonderful. - Great hotel. Our rooms were all together, thank you very much for that. The hotel and rooms were very nice and so comfortable. Close to a lot of places to eat, walked across the street for steak the first night. Would definitely stay there again.
Rendall (10/5): - Nice place, very clean.
tomwJ2986TW (10/5): I had a wonderful week-long stay at My Place Altoona! - The hotel is nice and clean. The staff, especially Shanda the manger are great. Being so close to Adventureland, Prairie Meadows and so many restaurants and stores, including the Outlets of Des Moines, My Place Altoona is amazing!
John (10/5): - Clean
les (8/5): - Everything we needed . Close to restaurants and casino.
Vanessa (9/5): Great stay for groups - THE STAFF WAS INCREDIBLY FRIENDLY! They were always communicative and helpful with any questions we needed. The fridgerator and small kitchen was great, but it would've been amazing to have cookware and utensils available like a lot of other hotels with suites. Not having a gym or pool on site. It would be a great plus for the area!
KATE (10/5): - Convenient area
Betsy (10/5): - Very nice staff and clean place.
Rodney (10/5): - A+++ Quality Hotel always treated me as a valued customer, and this hotel is so convenient
Susan (10/5): This is a great place to stay at just off the express way especially if you have a family.the rooms are large and have a - Clean spacious room. Friendly front desk service.
Nancy (8/5): Very good - Location. They have kitchen Quiet Laundry room No dishes or pans in room
Jodi (8/5): - Was surprised no utensils, pans or dishes
Rhonda (6/5): - Disappointing. Internet was out. No flatware in rooms.
Sandra (10/5): Awesome - First time staying in my place, my husband and I thought it was a really nice place. I loved it because you could make ice in your own room. When we travel again I would look for another My Place. Long mirror could have been put on the other side of door, so you could see back of head.
William (8/5): - Always liked My Place. Appreciate the full size fridge and the sink, spacious rooms and also like the towel hooks next to the shower door. One thing that's strange is you have dishwashing liquid but there's no dishes.
Robert (10/5): - Nice place. Clean and a good value.
Dean (7/5): Good -
Traci (10/5): Great Stay - The room was clean, quiet, and huge. We loved having a full kitchen. There were several restaurants very close. Shonda at the front desk was amazing--very friendly and helpful. Overall, great stay!
Janet (10/5): - very nice hotel. Staff was friendly and the room was comfortable and affordable.
Kamaljit (10/5): - Great Manager & Stagf
David (8/5): - Nice place
Douglas (8/5): - Room was clean but no shower curtain in the bathroom. No soap at the bathroom sink (used what was in the tub area from the dispenser bottles). Location is perfect for anybody who wants to enjoy adventureland, the casino, or wants to do a movie weekend as a really great movie theater is only 100 yards a way. Will use again, but will double check the room before accepting as is and see if another is available the next time.
James (10/5): - Safe. Inexpensive. Clean. Lots to do in area.
Melissa (8/5): - This was a stop over trip on a long roadtrip. Room was clean and in decent condition.
Aquila (8/5): - Very clean and comfortable
Lisa (8/5): Very good - It was very clean and quiet. there wasn't a breakfast.
TODD (8/5): - Dog friendly and nice worker's.
David (10/5): Exceptional - Very nice & clean super big room. Nothing