Hampton By Hilton London Docklands
Location: Dockside Road, London, E16 2FQ , London, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.
Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.
Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.
Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.
Important Information
A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.
If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.
When booking is longer than 4 nights, different policies and additional supplements may apply.
Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Room
1 Double Bed
Soundproofed room
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Toilet grab bar height (inches): 28
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Wheelchair-accessible bathroom vanity
- Bathroom emergency pull cord
-
Queen Family Room
The triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 queen bed and the other is a sofa-bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Cots
- Free gym access
-
Corner Queen Room
This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Upper floors accessible by elevator
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Free gym access
-
Queen Room
This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Cots
- Free gym access
-
Queen Room - Accessible
This double room features a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Free gym access
-
Twin Room
This double room has a tea and coffee maker, heating and a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Free gym access
-
Twin Room - Mobility Access
This double room has a tea and coffee maker, heating and a TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Free gym access
Guest Reviews
- cheryl (8/5): -
- Ferguson (10/5): -
- Łukasz (7/5): -
- Susan (5/5): - Location and price was good. Breakfast was excellent. Some of the staff were not particularly friendly.
- carol (9/5): A great budget stay for a short trip to London -
- Magdalena (8/5): Wygodnie , komfortowo i cicho - Czysto, komfortowo
Personel przy śniadaniu znakomity zwłaszcza dwie Panie Polki Nie było takich
- Jennifer (9/5): Enjoyed our stay would have been difficult without a great receptionist to show us the way. Lacked a mini market nearby. - Our room was a corner queen very spacious after living on top of each other elsewhere. There was one excellent receptionist named washim who could not help enough. What an asset he is to the Hampton. Dining room at breakfast was like a large food hall noisey over crowded at times. Could be designed better. No frig in rooms.
- BenoBoy (9/5): -
- Hubert (10/5): Cudowne Panie ze śniadań zrobiły nam pobyt - Cudowne Panie z obsługi śniadań. Wszystko było super. Śniadania smaczne. Codziennie wymieniane ręczniki i sprzątane pokoje. Obsługa recepcji miła.
- Hannah (10/5): - Location is great, 5 min walk from the DLR making it easy to get into the city centre. Really nice rooms, clean, comfortable beds, towels changed every day, quiet considering it is opposite the airport with a view of the runway. Great breakfast, hot and cold food, plenty of pastries and loved the waffle maker. Will be back.
- Jan Luca (7/5): - Die Sauberkeit und das freundliche Personal Ausstattung auf dem Zimmer. Bspw. kein Kühlschrank
- Christine Scholl (8/5): - Zentral gelegen, freundliche Mitarbeiter, gutes Frühstück und Abendessen konnte man auch. Man konnte die Fenster nicht öffnen!
- MaGrGeMa (8/5): Good night sleep only steps away from City Airport - 20 minutes walk to city airport (that the main reason, why I booked this hotel) - quiet room - good and comfortable bed - small 24 hours fitness room - friendly and very efficient employees The scrambled eggs were very tasted awful, most likely from a powdered egg mix full of preservatives… far away of the natural product - at least the porridge was good.
- Simona (10/5): -
- ANAMARIJA (10/5): -
- alo (10/5): -
- bogdan (9/5): Udoben hotel z zajtrkom za solidno ceno. - Zajtrk je bil OK. Smo poskusili rezervirati še za en dan, vendar se je cena na noč podvojila in smo zato izbrali drug hotel.
- Damilola (10/5): -
- Bartosz (8/5): Świetna lokalizacja - Super lokalizacja , czysto , cicho super śniadanie!
- Diana (10/5): -
- Segard (4/5): - 30 min d'attente pour le Check-in car ma réservation a été modifié suite à une arrivée 1 jour après la date supposée, et ce bien que l'information avait déjà été communiquée en amont.
- Glenda (3/5): Never again. I can honestly say it’s we worst bed I have ever slept in - Location The beds was terrible, never slept the first night had to change rooms the second night as the mattress was so springy and the bed moved and squeaky was you turned over, absolutely nightmare.
- Ologunebi (8/5): - Enjoyed every bit
- Daniela (7/5): - Près des transports en commun. Propre. La literie n’est pas confortable. Manque accroche pour les serviettes et un petit frigo.
- Artur (10/5): -
- Talika (7/5): -
- Reema (10/5): -
- Daan (8/5): Walking distance to ExCeL and city London Airport. - The breakfast was very nice, with a wide array of choices, the staff were friendly and helpful. And the room was clean. Walking distance from ExCeL center. The decor and rooms are a bit outdated, the room is absolutely fine but it doesn't really feel worth it for the price range. If you expect a luxury feel from a "By Hilton" hotel, it isn't this one.
- Adam (6/5): - I liked the staff, they were very kind and helpful. They always had smile on their face and kindly greeted me:) For the price of 200+ € a night, one expect fine breakfast. This was very far from fine. Eggs tasted like made from powder, instead of fresh eggs. When I asked receptionist, why it tastes so bad, she said, this is pre-cooked eggs. Come on. For 200+ € a night, you can at least make fresh eggs, right?
- Alex (6/5): Ok but overpriced for the standard - Food was good, beds was comfortable The room wasnt as clean as ive had expected from a Hampton by Hilton hotel. There was dust and debris around the edges of the room, dust on most of the surfaces and the bathroom didnt look like it had been thlroughly cleaned in a while.
- Erwin (9/5): Voor herhaling vatbaar ! - Prima hotel voor aantrekkelijke prijs. Goed gelegen in rustige omgeving.
- Dominika (10/5): - Veľkosť izby, servis a raňajky v cene... Malo úložného priestoru, nedoplnenie cukor a čaj po použití, nepritomnost európskeho adaptéru na nabíjanie telefonu
- Jiří (10/5): -
- Lisa (10/5): -
- Marek (7/5): - Śniadanie całkiem dobre. Lokalizacja w pobliżu centrum wystawienniczego - do centrum trzeba się trochę przemieścić. Pokój typowo biznesowy max. 2-3 dni pobytu. Informację na recepcji - Pani była bardzo oszczędna w informacje.
- Vincent (10/5): - déjeuner
- Adrian (10/5): -
- Maria (5/5): Connected room - - Location for the SportsDock was good Connected rooms.
Lots of noise. Knocking on the connected door, until I had to make a remark. While I asked if could change my room, they told me that all the rooms are connected.
- HALIMA (7/5): Okay - Close proximity to excel
Late check in Compound prking not well kept
Rooms clean but not thorough
- Nello Granozio (9/5): -
- sephora (6/5): - Friendly staff. Aircon difficult to adjust
- Mario (10/5): Gern wieder - Komfort, Sauberkeit, Service alles perfekt
- Priti (9/5): Great stay to explore London - Good short stay place
- Paula (8/5): - Breakfast excelent. Clean. Staff lovelly Room for 3 people was small. But in fariness we only used it for sleep 🤣.
- Alan (10/5): -
- Nerea (8/5): Good choice - It was very good Bathroom tap an sink wasn’t clean
- J Kagwa (9/5): - Friendly staff & very clean rooms and space.
- Piotr (7/5): -
- David (8/5): -
- Luisa (10/5): Estancia agradable - Desde que entras al hotel te sientes cómodo, todo estaba muy limpio, las habitaciones son amplias, buen desayuno, el personal es amable Por decir algo.. el parking debería de ser gratis
- Nele (9/5): - Kõik oli väga hea peale voodi Suur voodi oli meeletult pehme, mis ei sobi magamiseks erineva kaaluga inimestele. Nii kui mees keeras voodis, siis mina hüppasin nagu batuudil. Esimene öö täitsa magamata seetõttu. Kõik teised ööd olin sunnitud magama lapse kõrval lahtikäiva diivani peal. St. võiks olla võimalus valida kahte kokkulükatavat voodit/kahe madratsiga voodit.
- Sarah (9/5): - Perfect location for events at the Excel, great all round service and breakfast had plenty for every taste- but could just do with more gluten free options x
- Agnieszka (10/5): - Świetna lokalizacja, cicho, czysto, miła obsługa
- Richard (8/5): - The hotel was well positioned for the Excel. The cost went up 400% when there was a large show at the Excel.
- MARIO (10/5): -
- Diana Gonzalez Darias (8/5): -
- Sarah (8/5): - Walkable to city airport, staff were kind and attentive. Beds were very comfy. It was quiet and breakfast choices were amazing.
- Youssef (5/5): - La propreté Pas très sympa
Il nous fait payer les frais de parking a hauteur de 15 livres alors que c'est normalement compris dans le tarif
- Deborah (8/5): A short visit at a comfy hotel within easy access of central London - It was available at shortish notice near to Greenwich on marathon weekend. It was fairly easy to find and in short distance of the DLR and buses. The price of beer, but it is London.
- Katherine (10/5): Great hospitality. - Really friendly staff. The room was a great space, lovely bathroom, all very clean and well set out. Great breakfast in the morning! The bar staff didn’t know what a shandy was 😂
- Gary (9/5): Nice stay outside of the hustle and bustle of the city - Friendly staff, good clean rooms, plenty of options at breakfast. No noise from other guests heard from the room. Air con alarm went off at 5:30am had to go down to reception to get it turned off after running a marathon the day before
- Dranga (6/5): -
- Thomas (5/5): - No No
- Marc (8/5): Relax en net hotel, soms iets wat te druk bij het ontbijt. - De ligging, heel relax 20 minuten lopen vanaf het vliegveld. En heel dicht bij de metro. 11 km en dan uitstappen bij de towerbridge. Nvt
- Raymond (8/5): -
- Karen (8/5): Good location and staff - Great location and good staff The extra bed in the room had metal sticking out the side so had to put a towel over it as it was dangerous
Hot breakfast was almost empty an hour before breakfast finished so we only had a small amount of lukewarm scrambled egg
- Mačák (10/5): -
- fanta (7/5): -
- Benitez Valverde (6/5): - The receptionist was the most unhelpful person I've ever seen in a hotel,turns out I just didn't get a ticket for my bags and when I came to pick it up,I explained the problem and she answered,no ticket no bags,and I said if she could please look at the checkouts today,I show you my id and it's the same name.she said NO.
The breakfast staff was nice.
- Georgios (9/5): -
- Phillip (8/5): -
- Leonard (9/5): Very happy - Clean, quiet and comfortable
- Christopher (9/5): - Speedy check in with a smile Nothing
- Ian (10/5): Great value. Great staff. - Spacious room
- Audrey (9/5): Enjoyed a relaxed stay with very friendly and helpful staff - Coffee was good, juice was better than most places, clean area, friendly staff Better choice of cooked breakfast limited range when staying 3 days
- Cristiane (1/5): terrible - I paid £360 to arrive tired from a long trip and the room smelled of diarrhea. It seems the last guest left and after that the room wasn't properly cleaned. I've stayed at this hotel before and it was better, but this time I had a horrible experience. I arrived at 1 AM and the room smelled strongly of diarrhea. My daughter and I almost vomited. They put me in a small room, even though there were three of us. The breakfast was terrible; there was no variety of fruit, just chopped oranges and bread. There were no healthy options, only very heavy and greasy food. I paid 360 for one night to go through this situation, I really didn't like it.
- steven (9/5): Very good stay - Easy to get too Nothing
- Thomas Schak (8/5): - Lovely team. Overall fine. If you are used to continental standard for hotels, breakfast amd room size would be considered too basic.
- Jodie murphy (8/5): -
- Leia- Sophie (9/5): -
- Denis (8/5): - Нам все понравилось, есть один минус, было душно в номере, хотелось открыть окно То что окно нельзя было открыть, и запустить свежий воздух
- Caroline (10/5): - Good location for my visit Clean, pleasant staff
- Michelle (9/5): - Friendly staff , nice location, nice room, comfy bed, air con. Big bathroom No restaurant , no smart tv
- Amanda (5/5): Noisy - The staff the breakfast The loud air conditioning in our room couldn't sleep tryed to ring reception the phone didn't work had to ring on my mobile the night shift manager was very apologetic and moved us to a different room straight away have always enjoyed this hotel am disappointed this time
- Sara (9/5): Viaje familiar - Muy buenas instalaciones, a un precio razonable en Londres. El personal encantador, te ayuda en todo lo posible Únicamente estaba un poco a las afueras, y el desayuno podía ser un poco más variado
- Alexandra (9/5): Wir haben uns wohl gefühlt. - Gute Lage, gute Anbindung. Wir hatten ein ruhiges Zimmer. Das Frühstück war okay, aber wenig Auswahl an Brot und Aufschnitt.
- Niels (8/5): Perfect location - Perfect location for exhibition Would be nice with a restaurant as there's very few in the area.
- Eduard (5/5): -
- Friðjón Már (10/5): - Location to transportation Nothing in particular
- Arunas (9/5): All good, had a good rest every evening after the show - Location Room didn’t had small fridge
- Ruksana (9/5): -
- Olivia (10/5): - I liked the room and space provided The location isn’t near any shops
- Yiotta (10/5): -
- Bartosz (8/5): -
- Şerife (9/5): -
- Yiotta (10/5): -
- Nerys (7/5): -
- Mrs. Sahin (8/5): - Close location to Excel London, good price when compared to other hotels around Excel. No shelves or wardrobe in the room to put clothes.
- Mukul (9/5): - Room and Breakfast was great TV channels / remote not working properly
- Gary (9/5): -
Photos