Coco at 20

Location: 392/35 Sukhumvit Soi 20, Khlongtoei, Bangkok, 10110, Bangkok, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:30 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Safe-deposit box at front desk

Rooms Available

• Standard King Room

  1 King Bed

  183 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free WiFi

• Deluxe King Room

  1 King Bed

  226 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free WiFi

Guest Reviews

• Jutta (8/5): - Very nice staff
• Verified traveler (2/5): Horrible hotel - No elevator; doors closed upon checking iat 11:00 pm; although it said to be open until 12:00am. Had to wait almost an hour for someone to give me a room key at the 4th floor with no elevator or luggage assistance. The street and the hotel are dirty and poorly kept.
• Michael (10/5): Good place to stay - Lovely place to stay Handy for everything
• Verified traveler (8/5): - 掃除して欲しい、しないで欲しい の札をかけ忘れたが部屋に入らないで欲しいを掛けてなかったらベッドメーキングしといて欲しかった。 あとお湯が出なかった。 それ以外は問題無し。
• Michael (2/5): Combative: Refusal to do housekeeping - This is a great hotel for its rooms however on this occasion I found staff accommodating and at the same time combative. Booked 3 nights. On arrival, room had no hot water. I was put from their standard room to deluxe room. In the morning I requested clean sheets. In the afternoon found housekeeping had not changed sheets so when requested, was refusedand put in a standard room with only one towel. The following morning, early, again asked for clean sheets; despite repeated requests did not get housekeeping until early evening. Staff refused to engage with me. Again this is a great priced hotel however the customer service was woeful.
• Michael (8/5): Let down by no hot water - Hotel has no elevator so have to use stairs. Good clean hotel in a convenient location. Sadly, the stay was let down by there being no hot water (and no explanation provided). There was no hot water on the check in time nor the following day when checking out.
• Papà (6/5): - What a pity! This is a brand new place, super clean, modern, cheap, and in a great location. It would be an easy choice for returning customers if management didn't make such an effort to kill repeated business. The biggest issue, perhaps the only dealbreaker is that the lobby is left unattended most of the day. There is a number to call but what if you lock yourself out of your room? The phone in the lobby doesn't make external calls. What if you do not have your cell phone with you or can't make roaming calls? To make things worse, a sign claims the staff will be back in 15 minutes. Some arriving guests apparently believed that and waited one hour to check in. Lucky for them I was passing by and called the staff on my cell. This happened in the middle of the afternoon, well within check in time. In addition to the absentee staff, my room had a serious ant problem, housekeeping was not available between 11am and 3pm (more like until 5 pm in my experience) and I could not connect Chromecast or my wireless router to the wifi, which was otherwise very good. This hotel does not have an elevator but it seems factored in the room price. I was on the third floor which wasn't bad.
• Patrick (10/5): Happy ending - It was amazing came to see my nephew and I had a great time. Everyone in Thailand seem so happy and friendly. Would come back again in a heartbeat.
• MASASHI (4/5): 場所はわかりにくいです。 - フロントの男性はとてもフレンドリーで気持ち良かったです。 部屋は狭いですが綺麗でした。 エレベーターはありません。
• Kim (8/5): Convenient, safe location - Clean, updated hotel in a safe neighborhood. Best part is the street food vendors located in the 2 nearby alleys - delicious grilled chicken, papaya salad, and seafood. For the price, this is a great hotel that is extremely clean and quieter alley for a good night's sleep.
• Mata (6/5): 値段相応で使いやすいホテル - 値段の割に綺麗で使い勝手のよいホテル。 スタッフの対応がいまいちだが、値段を考えると我慢できるレベル。 バンコクのホテルがそうなのかは不明だが、歯ブラシが無いのには困った。

Photos