Amara Shanghai
Location: No. 600 Changshou Road, Putuo District, Shanghai, Shanghai, 200060, Shanghai, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the pinnacle of luxury at Amara Signature Shanghai, where unforgettable moments await in the heart of the vibrant Jing'an district.
Exceptional Dining Options
Select from three exquisite restaurants catering to every palate, or indulge in our late-night room service. Relax at our cozy café with delightful snacks or sip your favorite cocktail at the stylish bar/lounge.
Comfort & Elegance
Unwind in one of our 338 individually furnished guestrooms featuring Tempur-Pedic beds and luxurious down comforters. Stay connected with complimentary Wi-Fi and enjoy the spa-like experience of private bathrooms with deep soaking tubs and rainfall showerheads.
Ideal for Events
Host your next event in our expansive 11,840 square feet of versatile space, featuring a grand ballroom and state-of-the-art meeting facilities. Our dedicated concierge services ensure every detail is tailored to perfection.
Discover the exceptional—book your stay at Amara Signature Shanghai today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Conference center
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
Rooms Available
-
Deluxe King Room
1 King Bed
344 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Twin Room
2 Large Twin Beds
344 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Club Premier King Room
1 King Bed
420 sq feet
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle, minibar (stocked with some free items), and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Club Deluxe King Room
1 King Bed
409 sq feet
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle, minibar (stocked with some free items), and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premier Twin Room
2 Large Twin Beds
409 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Amara Club Deluxe Suite
1 King Bed
828 sq feet
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle, minibar (stocked with some free items), and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premier King Room
1 King Bed
409 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- windybeachyay (10/5): Clean and well managed - Stayed at Deluxe King Room, which is a good size. Room is clean with excellent housekeeping. The toiletries provided are high quality and generous. The front office is efficient in both check in and out, and conversant in English. The closest MRT station is Chang Shou Road Station (Line 7/13, Exit 1) approx. 200m walking distance. There are malls nearby with local eateries and the vicinity is around local estates which provide a different views from hotels within the city area.
- Leoluo369 (10/5): Excellent - Molly at the hotel restaurant offered exceptional service! So attentive and warm. She truly made our dining experience wonderful. Thank you
- Sin Yi (10/5): - Good
- H3258YLantonc (10/5): This is a magnificent hotel. - This is a magnificent hotel that fully complies with its category. The rooms are large and have original interior design, excellent furniture and bathroom amenities, as well as smart lighting and curtain controls. The restaurant is luxurious, and the breakfasts are diverse and delicious. Most importantly, the staff is attentive and caring, anticipating your needs, questions, and concerns. Our stay at this hotel left a very positive impression. We will definitely consider staying here next time we visit Shanghai.
- h0yec (10/5): Exceptional and friendly service - The hotel service is excellent and the staff is very friendly. From the front desk to the breakfast (Linda) and the executive lounge (Una, Evan and Umi, etc). We had a great staying experience and the location is superb and near all attractions.
- Coco (4/5): - Poor service, property facilities given it’s 5 star hotel, feels like 3 stars
- Verified traveler (10/5): - 飯店經理Anny很棒，請他安排連通房給我們。飯店空間滿大的，浴室也大，推薦這間飯店。 飯店高樓層景觀不錯
- amin349 (10/5): Best hotel i have ever stay - Hello The location is good and close to metro station. The room is very big The bed is big enough for 3 person !!!! The toilet ,shower ,is extremely clean And the room is clean . Staff are awesome and very kind and helpful. Just ask them what you want ,and it will be done fast and clean . It is very obvious that they do their best ,to make their customer happy . I ask them to design my room for my 5 year old girl ,and they did it in 2 hours . Lost of chinees restorans are close plus mac donald is just 150 meter away of hotel. Thet was my best experience. Thank you Amara .
- Sayoko (8/5): - ツインなのに椅子が一つしかなかったのが不便でした。
- Verified traveler (10/5): 愉悅的一次住宿 - 房間寬敞，距離地鐵站不遠，周圍小吃店很多。大堂禮賓Zero Zhang先生服務殷勤；負責房間清潔的女士親切有禮，動作俐落。感謝！
- Saawile (10/5): - Over all it was a great stay
- Mohammed (10/5): فوق توقعاتي! جميل جداً - Best experience in Shanghai! أنصح فيه بقوة
- CHENHSUAN (10/5): 非常愉快的體驗 - 酒店環境好，位置佳，禮賓部Zero入住期間幫了我很多，非常熱情，前廳經理anny非常專業且善解人意給予了延遲退房，另外房間設備設施，餐廳，大堂吧，健身房都不錯，非常不錯的一家酒店！
- CHIEN-FU (10/5): - 這次入住 上海安曼納卓越大酒店 酒店的服務親切，非常得好 特別是 白天禮賓部的Zero Zhang先生 真的非常的親切細心詢問我們班機時間 以及幫我們評估打車費及交通時間 他還用他的手機幫我撥打當地的電話，讓我們能安全的打車 還有在退房前，我們想臨時加熱食物，服務員都能迅速地完成 從來沒有想過飯店的服務可以做到這麼體貼 感覺整個飯店在員工的訓練是非常注重 下次肯定還會再入住
- YIM HA (10/5): - 我們在5月27-31日入住，25樓的打掃阿姨非常熱情可愛，房間很整潔乾淨，很容易對塵蟎過敏的我睡了這幾天也完全沒有問題。 前台check in也很流暢有效率，大堂禮賓部服務殷勤。除了滴滴打車的上下車點稍微麻煩之外，這間酒店的性價比很高，景觀也開闊，推薦！
- MEI PO (2/5): - 服務態度
- Keng zhi (10/5): - Overall very good stay at Amara Shanghai, with great service from Zero. He was polite and efficient by helping us booking a ride to the Airport. He is indeed a GEMS to the company and he deserve to be awarded. Perfect service!!!
- LIN (10/5): - Ioved breakfast buffet and VIP lounge service, Linda Mao is very friendly and helpful. Front desk is friendly as well.
- Kailun (10/5): - 酒店禮賓部服務很好
- Chi cheng (10/5): - zero 服務非常好，酒店地段很方便
- kazunari (10/5): 心地よい滞在 - 4泊した初日、部屋の匂いが気になったのでルームチェンジを依頼しました フロントの眼鏡の女性が非常に丁寧に接してくれ、翌日会った際にも部屋の快適さを気に掛けてくれました 30階に静かで快適なクラブラウンジがあります 受付の女性二人はとても穏やかで親切です 1名は英語を話さなかったのですが、ちょっとした問題を感じた時に翻訳を使って丁寧に解決を図ってくれました 帰国のためにチェックアウトして駅へ向かう途中に偶然出会ったのですが、その時にも前日の問題を気にしてくれました ホスピタリティの高いスタッフが多かった印象です 秋に再訪したいと思います
- Veronica (8/5): - Nice and clean hotel
- Tonglan (8/5): - 服务态度一般。
- M5353THmariav (10/5): My Best Experience Ever!! - The bed is very comfortable, the room was warm and cosy and also very clean. Great big bathroom with warming toilet seat. The General Manager Mr. Chen is doing every effort to keep this fairly new 5-Star Hotel at its best shape. The gym area is a good work out place and the food for the breakfast was great, especially the fresh cheese omelette and tasty donuts.
- Boon Fook (8/5): Bad performance service of receptionist - Your checknout or checkbin lady name Iris uLi service is really improper :-( bad
- Yun (10/5): - If Breakfast have more choices will be good.
- geo3 (8/5): Excellent, again - Second review - I stayed here in April 2019, when I was very pleased with this hotel. Now back again in October 2023, and it is still a very good hotel. The room size of course has not changed (the room are large, with a good workdesk area, large and well-planned bathroom, nice seating area, lots of storage space, good air-conditioning, lots of complimentary bottled water . . . really everything that is needed). The rooms are very quiet. Everything was spotlessly clean. They allowed me to book in a bit before their normal 3 PM checkin time, as the room was ready, something I appreciated. There was always someone who spoke English at the front desk. The buffet breakfast was very good, with a large selection of both western and Asian foods. The breakfast area is large, so it should never be overly crowded. The hotel is about two blocks or 450 m from the Changshuo metro station, which makes access to most places in the city easy. You can buy a day pass, which is easier than trying to figure out ticket prices for individual subway journeys. This can be bought at the information desk in the subway station. The person there will definitely NOT speak English, but if you have a translation app on your cellphone, you can have a conversation through that. (They will also have a translation app on their cell phone). I'd suggest putting a map of the subway system on your cell phone before you arrive in Shanghai; although the tracks and destinations are clearly labelled at the metro stations, the subway system is huge, so an overall map can help to figure out which subway lines you need to take. This hotel was booked by the tour company, Laurus Travel out of Vancouver, but if I were in Shanghai on my own I'd probably book it again.
- Aika (8/5): - 毎日清掃が入り、快適に過ごせました！ ただ、コンセントの一部が通電していないのか使えませんでした。延長コードをお借りして、なんとか対処しました。
- baabaw (8/5): Lovely stay in Shanghai - Friendly staff (one took us to the ATM machine to help us get cash which I thought was really kind). When you need something and the person doesn’t speak English, they’ll let an English speaking staff from desk call you. I like the fact that the rooms were well cleaned. Their Thai restaurant is a must visit. Location is great and you have easy access to public transportation.
- Kazuki (8/5): 幅広い朝ごはんと広いお部屋 - 出張中に使わせて頂きましたがキレイで広く良かった。朝ごはんのバリエーションが多いのも良かった。朝ごはんのコーナーのコーヒーサーバーに外に持ち歩けるペーパーカップがあればなお嬉しかった。
- Fearless36023114299 (10/5): Recent Shanghai Stop-over - A great new hotel not far from Hongqiao, and within reach of main shopping areas. A viable alternative to the more obvious hotel chains, with a nice choice of restaurants, great offers to book a room with exec lounge access etc. Staff are friendly, helpful and professional. Rooms are smart and comfortable. Certainly recommend for a comfortable business stay.
- N313AZrossg (10/5): High quality with a great location - Very good location close to a metro station for line 7, which can take you all around the city. The room is spotless with a large, very comfortable bed. Nice lounge and restaurant with a variety of food available. The staff are very helpful and polite. Overall, a high-quality experience.
- rong (10/5): - The location is really convenient for me, close the metro station, close the shopping and all kind of restaurants. The staffs are very nice and friendly. The room is very space, with city view. The breakfast has a lot of choices and they change items daily.
- Cosmopolitan828906 (10/5): Location service and food all good! - Great hotel experience for me and my family. Service is top class. Location is convenient as well. The best is the Blu restaurant. It serves authentic Singapore food! The staff there are friendly and even gave me extra chili sauce which is an essential part of the dishes. Highly recommended! Price is reasonable too, $50 for 3 adults!
- Nicnic1212 (10/5): Awesome hotel and staff - The hotel was amazing – clean and with a great location! I also loved how friendly their staff was. I would like to highlight two staff members from Amara who made my stay even better: Front desk: Sinnnie Lv Security team: Liu Xiao Xu They were so helpful in making my stay awesome. Thank you so much! I would definitely come back again if I'm ever in Shanghai. 💖
- LeniceTan (10/5): Exquisite Comfort and Exceptional Service: My Amara Signature Stay in Shanghai - My stay at Amara Signature was delightful and exceptionally comfortable. The room was generously spacious, impeccably clean, and boasted both a bathtub and a refreshing rain shower. The location was quite convenient, with a Starbucks within the building and charming eateries just across the road. Though my visit was brief, I regret not being able to offer more glowing recommendations. I would like to commend an exceptional experience I had with the reception staff, Sinnie Lv. She was incredibly helpful, even though I made the booking on the same day, and she generously offered us an upgrade to enhance our stay for added comfort. I will certainly choose Amara Signature for my next trip to Shang Hai.
- Hajar_alrashidi (10/5): Great place - Comfy beds Good food Clean bathrooms and rooms Good stuff with a little English speak Manager Anny fan is the best Ask about her She is very nice فندق جميل موقع ممتاز طعام جيد سرير مريح نظيف يبعد عن شارع نانجينغ تقريبا ربع ساعه فريق تنظيف الغرف متعاون جدا
- Stay325040 (10/5): Top experience - What a pleasure to be at Anara hotel! I am looking forward to any more stays with them. Good English speaking and the staff for all in the executive lounge is outstanding. Thank you mr Evan Guan. Also the area of this is hotel near the river much shops and restaurants.
- LeonardoM169 (10/5): Perfect stay at Amara ! - My stay in Amara hotel was spectacular, I felt highly welcome, the staff was very friendly, Evan’s attention was just perfect, even by every little question I had (there were many) he acted very professional and extremely helpful! Looking forward for my next stay in this hotel
- sarabubishanghai (10/5): Great weekend staycation at Amara Signature! - I had a great stay with a friend at Amara over the weekend! The room view was amazing and everything was very clean and tidy. The personnel was always kind and available to help with any issue or information. Even though the swimming pool was being closed because of Covid issues, we found the manager George who helped us to relax in the lunge bar and sunbathe in the green area next to the pool. George also helped us to find an item we had lost two days later, even though nobody else could find it. Really a great help! We will come back very soon for a staycation and to enjoy the pool and maybe have another drink in the lounge bar thanks to George food & beverage amazing service. Really good exeperience! See you soon Amara Signature Shanghai! Sara
- Verified traveler (10/5): 值得再住的酒店 - 已經第二次入住，環境舒適，大堂有售賣飲品酒類，不用到便利店，而且連接的商場有Starbucks. 房間的燈光全部可獨立調教，浴缸美觀，電動窗簾
- Troy (8/5): Good...with a few exceptions - Overall, good deal, but we didn't like that the room temperature couldn't be lowered (stuck at 28 & 29 degrees the whole time)...had to sleep on top of our covers most of the night.
- 関西面白人 (10/5): - フロントの方・レストランの支配人は日本語は話せませんが身振り手振りでご丁寧に接してくれました。部屋も綺麗で気持ち良く眠ることが出来ました。上海に行く時は予約をします。
- Verified traveler (8/5): - 價錢便宜的五星酒店，離地鐵不遠，早餐挺不錯，整體性價比很高。 缺點/有待改善的地方如下： -我們住無煙房，但房間有小小“煙”味，很可能是中央通風系統問題。
- Verified traveler (10/5): - 서비스도 친절했고 호텔도 너무 넓고 쾌적했어요 시내로 나가는 접근성은 좀 떨어지지만 숙박하기에는 최고입니다
- Sue (6/5): - It is a brand new hotel. It locates in a dense older neighborhood. The transportation such as for the MTR is quite convenient. You can walk through the neighborhood to the river. The neighborhood is safe but streets' cleanliness may not be in a high standard.
- Steven (10/5): - Hotel is very nice and clean. Great location. Close to a lot of restaurants. Metro station is 5 mins away.
- Pui Ching Phyllis (10/5): - Hotel rooms are clean and spacious. Price is reasonable.
- Florence (8/5): - Good location, 3 mins walk from bus/ metro station and easy to go to Disneyland/ airport. Though no huge/ signature shopping mall, have basic restaurants at vicinity or take 2-5 metro stations to Starbucks Reserve Roastery or some famous shopping street.
- Verified traveler (6/5): - 酒店頗新，房間不大，淋浴間很暗，前台和大堂的服務很好，有主動幫忙提行李。酒店的床很高，而房裡只有一張書桌椅，坐在床上很不方便。早餐沒有白開水，想喝要問侍應拿，有些麻煩。咖啡機也只有一台，也有時失靈。
- Verified traveler (8/5): - 地鐵站就在附近，靜安寺兩站就到，交通方便，附近吃的也很多，非常棒的地點。飯店蠻新的，所以設備還算新頴，也頗有設計感。
- YIP CHIU (8/5): - THE HOTEL CAN ONLY BE CONSIDER AS 4.5 STAR I/O 5 STAR
- Phua (6/5): - I like the reasonable location, surrounding amenities and shop nearby. I don’t like the cleanliness of the room, there are not even a proper sitting in lobby. It’s apparent after one year of operations there are still area to the overall service not up to mark.
- Alejandra (2/5): Mala Estadia - Muy Mala Experiencia en el hotel 2 horas para que me dieran la habitación porque no les había llegado según ellos mail de hotels.com,no se podía dormir por arreglos en el pasillo, por lo cual les pido compensación por los malos ratos pasado en esta reservación.
- DOREEN (8/5): Beautiful rooms - A very well furnished hotel. The room is beautiful and comfortable. Will be back again.
- Verified traveler (10/5): A plus - Amara hotel was very nice the staff was outstanding. I read previous reviews before booking with complaints about language barrier. I had absolutely no problem with language barrier. I’m fact I had paperwork that was in Mandarin the staff coordinated a delivery for me as I went out exploring the city for the day. The concierge, front desk, bell staff all superb. I will definitely be back.
- David (6/5): No flexibility - Everything was just ok. I booked this hotel again for this year because my first impression was very helpful staffs and kindness, but this year trip was very different. The hotel swimming pool was close for no reason and lobby service was unprofessional. When we had a meeting with our partners in lobby cafe, our staff brought Starbucks coffee from next door to offer my boss and we were also going to order from The cafe. However, the manager came to our table and say our boss can not drink Starbucks coffee because it came from outside of the hotel. I thought it was strange and rude because they were not professional. They could be more accommodated whole situation but they ended up kicking us out of the cafe. It made our partners feel so uncomfortable and upset. I will not book this hotel ever again.
- ozak (8/5): - トイレは便座取り付けのウオッシュトイレだと良かった。
- Elise (6/5): Need better staff - Hotel is pretty new, however, the cleaners are not reliable. I found they don't clean the toilet floor. We used two cups. Both were not cleaned. They left one unclean on the table, one with my lipstick putting back in the drawer. There were lots of staff standing around the lobby. But none of them will greet you. When you ask direction tips, they didn't show too enthusiastic as well.
- yi hsuan (6/5): No good check in experience - When Checked in, receptionists were arguing and kept ppl waiting. I was waiting for like 30 mins.
- Umrow Tewharie (10/5): Well Done Amara - World Class service from arrival to departure in all sectors of this wonderful organization
- Verified traveler (10/5): - Spent one night at the Amara. It is nice and new and about 2km from Shanghai Railway station. I forgot my iPad in my room and called from the train station in the afternoon. The next morning my iPad arrived in Nanjing because the hotel was nice enough to ship it straight to me! That is service people! I recommend this hotel, the pool is being renovated, the rooms are nice, the price is right, even a Thai restaurant on the premises. Brilliant all around! Cheers!
- waterla (8/5): - 房間乾淨；離地鐵站不算太遠。
- Verified traveler (10/5): 五星級享受 - 不經意找到這間酒店的，酒店幫我們免費升級，所以房間起超大超舒服，簡直是五星級享受，住到不想走呢，推薦推薦啊！
- Verified traveler (10/5): - The staff is very helpful and the environment is goo.
- Pavel (8/5): - The outdoor pool is not working yet, other than that - very nice hotel for the price
- Verified traveler (6/5): - 房间有小飞虫，1303 号房间直接对着电梯口 声音吵杂并没有想象隔音这么好。
- Verified traveler (8/5): - New hotel but some facilities were damaged. Nice staff
- JACK (10/5): - El hotel es una belleza. Muy moderno Las camas Espectaculares y las habitaciones Limpias y buenas Trato muy amable Esta a 30 minutos en taxi al Bund que es el Atractivo mas centrico de Shanghai Jack goldikener
- HYEYOUNG (8/5): 조금 불만족 - 침대 시트를 갈아주지 않아 불편했습니다. 욕조가 물이 잘 빠지지 않고, 물을 받으니 쌓여있던 먼지가 둥둥 떠다녔습니다. 먼지를 빼려고 물을 빼는데 물이 잘 빠지지 않아 반신욕을 포기 했습니다ㅠㅠ 이외의 서비스는 괜찮았으나, 호텔임에노 불구하고 영어를 하는 직원이 잘 없어 이용이 불편했습니다. 나머지 룸 컨디션은 좋았습니다.
- Verified traveler (10/5): - Location near metro and so many food shop around hotel
- Karvie (10/5): - 地點方便，近地鐵站出口。房間舒適整㓗，寬濶！
- Verified traveler (10/5): - Todo bien, excelente hotel, con buena ubicación a una cuadra del metro. Excelente cuarto.
- ThomasNgai (8/5): - The location is excellent, within 5 mins walk to Metro station. The concierge and reception staff are knowledgeable, helpful, pleasant. The duty manager is responsive..called back very soon after the missed call. They provided assistance very promptly
- Stephen (10/5): Amazing New Discovery - The upgraded room was amazing. Comfortable and clean. Will definitely go again.
- Verified traveler (10/5): - The staff was great. A nice view from my roof. The room was clean and everything appeared to work. I enjoyed being in my room while in Shanghai.
- Verified traveler (10/5): - The room is very comfortable, well designed and a pleasure to stay in. Comfortable bed, restful tub with view of the city. Rainfall shower is also very nice along with the intelligent toilet. I extended my stay in Shanghai because of the hotel and I will be back as soon as possible.
- steven (4/5): Never never again - Food not great. Double charged my room stay and it took me 2 months of emails and phone calls to get a refund. Worse part their attitude implied that it was my issue that caused the over charge. Regardless got my money back and will never stay there again.
- steven (2/5): Last time - Bad stay bad service and food
- Ernesto (8/5): - It is a very noce and new hotel, beds and linens are comfortable
- Verified traveler (10/5): Good - I was booking on Hotels.com, but when I check in, they said there is no my information, and confirm number is wrong. But finally they find my information, except this check in experience! Everything is good!
- GAY (6/5): - The mattress was so hard and not use to it. Not like 5star bed
- Verified traveler (10/5): - Professional services received from the hotel staff during my 1week stay. Check in was very smooth. The room was clean and comfortable. Hotel concierge was very friendly & helpful.
- Verified traveler (2/5): - Shame to claim 5 stars hotel. Bad service in front desk, attitude is rude. Dust in room air-conditioner.
- Mm (8/5): - Nice hotel to stay, warm and nice staff, clean and spacious room. Just some facilities have not opened yet
- Verified traveler (6/5): - Hotel facility is good but they block too much website, google etc... And the staffs service quality is so so...
- Michael (8/5): - Hotels.com said there was an airport shuttle. This was NOT accurate. No shuttle. 21 miles to Pudong, 45 min to 1 hour, 220 RMB. One of the deciding factors on choosing this location was the shuttle device. The staff was extremely friendly and accommodating however their English language skills were sub-par Location was close to the subway
- BENG (8/5): - New hotel..Walking distance from mrt. Breakfast is good
- AW (6/5): - Location is good, room is comfortable. But hotel staff really needs more training as their service is definitely not up to mark for a 5-star hotel. Even though we had booked a premier room type, the hotel staff upon our check-in insisted that it was deluxe room based on their records and refused to honour the booking, but advised that we check with Expedia instead.
- Verified traveler (10/5): - Excellent!
- Verified traveler (10/5): - First time staying at an Amara property. Everything went well; check in was smooth, room was clean and spacious. The hotel gym is large and well equipped, with plenty of weights and machines, not just cardio. Location is also a good one - near the metro and a short cab ride to Nanjing Road / Jing’an Temple area. Lots of local food options nearby too.
- Chong Han (2/5): Amara Hotel Shanghai - Service was terrible, will never stay in this hotel again. One of worst hotel I ever stay in Shanghai The mini bar is empty when online stated it is free for soft drinks only afer repeated request that they fill it ...
- Verified traveler (6/5): Good hotel, nice rooms, disappointing service - Nice big room (I had the most basic one) with nice bath, amenities and bed. Very good housekeeping. Aircon was a bit loud. Service was disappointing: Almost no one spoke English and when I called I was asked "you speak Chinese?" And when I said no, I got an annoyed sigh - maybe not in the right business to operate an international hotel then... Or you can't order a taxi or so via the phone in the room, because no one will understand; they also refused yoet me order a taxi for the next morning, and told me to just call down an hour earlier (i.e. at 6am), but then didn't understand what I wanted, so I had to run down at 6am etc. So quite many issues with the service that just make you feel very annoyed, especially when you're in a country like China where as foreigner you just often require help... So it's a nice hotel, I liked the room, I could walk to Jingan...but I'm not sure I can recommend it, as I found the service quite lacking. Their staff need a lot of training.
- Verified traveler (8/5): 10 nights in Shanghai - A ten night holiday in Shanghai. Excellent room, best bed ever. Great shower and big bath. Didn't eat in the hotel. Gym well equipped but needs managing. We had an issue with the hotel wanting to charge for printing out boarding passes (no printer in the hotel business centre), but no charge was made in the end. Some of the reception staff had very little grasp of English, and we didn't get answers to emails sent before our stay. Hotel very convenient for Changshou Road metro lines 7 and 13, 5 minutes walk. Several convenience stores across the road.
- Nazir (8/5): Very good experience at Pullman - Hotel is convenient located, big supermarket next to hotel.Room was clean, spacious, very immaculate condition. We enjoyed our stay in the hotel. However, check in girl at the reception was not friendly and we felt like she did a favour to us. This might be a training issue. Customer service needs improvement.Hotel General Manager responded to my feedback which we felt valued. I think Hotel’s GM is a people’s person and I went extra mile to make Customer happy
- Suan Li (4/5): Disappointing - Staff were poorly trained and most could not communicate in English. Decor was very old fashioned. Overall it's a very china-standard hotel under the guise of a international hotel.
- Verified traveler (8/5): Nice new hotel - The hotel is new and clean, people are very helpful. Will stay again.
- Anna (8/5): - The hotel was really nice. I do not suggest ordering room service, the food wasn’t good at all. The staff is very friendly and accommodating. The hotel is near a subway station, which is two short stops away from the heart of the fashion district.
- Verified traveler (8/5): New hotel, spacious room - The hotel is new, therefore clean. Rooms are spacious. However the bed is so high that I would think it's designed for 2 meter tall people. I forgot to pack my clothes in the wardrobe. The hotel could have informed me during the time when I stored my luggage at the concierge for 1 hour, but they didn't inform me at all. Service level needs to be improved.
- Verified traveler (10/5): A lovely surprise - I was genuinely impressed by the hotel and its amenities. A convenient spot to roam around the city, Soho as the subway is nearby
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