The Place

Location: Calle Genaro Estrada 511 A Planta Baja, Mazatlán, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Packed lunches
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Allergy-free room
• Shared kitchen
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Mobile app for room service
• Aerobics
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Snorkeling on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Japanese garden
• Fishing nearby
• Bicycle-friendly property

Rooms Available

• Small Double Room

  Guests can enjoy a patio and an outdoor dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Desk
  • Outdoor dining area

• Double Or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a shower. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a coffee machine as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a coffee machine as well as garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room With Two Double Beds

  The twin room provides a coffee machine and a quiet street view. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Desk
  • Coffee machine

Guest Reviews

• Enrique (3/5): Poor -
• Melesio (4/5): I WISH I HAD PAID ATTENTION TO THE COMMENTS POSTED ON DIFFERENT SITES. I WAS SOOOOO NAIVE!!! - ABSOLUTELY NOTHING!!!!!!!!!!!!! I JUST FLUSHED MY MONEY AND MY TIME THROUGH THE TOILET BY MAKING A RESERVATION AT THIS PLACE, THROUGH BOOKING!! Simply PATHETIC SERVICE, both from the Place AND FROM BOOKING.COM.
• Jon (1/5): Be careful, they don’t honor their reservations. - I reserved over a month ago, confirmed again last week and they sold my room to someone else. No rooms available within 4 hours of town because of the eclipse. So I don’t know what there is to like. They didn’t honor the reservation I made and paid for over a month ago. Because of the eclipse the nearest hotel is 4 hours away.
• Hillel (1/5): Avoid like the plague - Leaving. If you like a one star hotel that bills itself as a four-star hotel, you will love this hotel! If you like showing up to a hotel on a 90° day to find the front door is locked, and the phone number on the website is inactive you would love this place! If you love having to walk around for half an hour trying to find a neighbor who can help let yiu in, banging on doors and shouting until finally a construction worker/handyman lets you in you will love this hotel. If you love a hotel that advertises 24 hour Service and room service, and you literally never see one staff person anywhere in the hotel your entire your entire stay you would love this hotel. If you love going to the bathroom and finding the toilet seat broken off , urine in the toilet and half a roll of toilet paper left, and you will love this hotel. If you love trying to shower, but realizing there is no hot water in the shower or in the sink, you would love this hotel. If you love, Rusty showerheads, Rusty Shelves in the shower and unfinished spackle all over the shower handle and walls, You will love this hotel. If you love a room that smells like basement mildew, you would love this hotel. If you like sheets that smell like they were left in the washing machine for four days, you will love this hotel. If you like Closets with no hangers or doors, you would love this hotel. If you like towels that disintegrate as you try to use them and get fibers all over your body and clothes you would love this hotel. If you love, burnt out light bulbs by your bed, you would love this hotel! If you love a hotel that doesn’t give you any Wi-Fi access you will love this hotel. If you’d like a hotel that doesn’t have any drinkable water on the premises, or even within a quarter-mile through the dark streets in a not so safe neighborhood, you will love this hotel.
• Magdalena (5/5): Passable -
• Alejandro (1/5): Bad -
• Wittkopp (7/5): Accomidations were good and it included an outside courtyard - No breakfast for me these days. It felt neat and cozy and inviting. Nothing do I remember not liking.
• Laura (10/5): I love this place, will stay here again when I travel to Mazatlan again. -
• Lugo (8/5): Very good -
• Manuel (4/5): Disappointing - The place have potential to be a great place but need a lot of work The location is great, but nothing else The most uncomfortable bed ever, the door literally was falling apart
• Lynn (8/5): Very good -
• Sandra (10/5): Felt like family - Friendly people Quiet
• Marcio (6/5): average - The lobby, room is spacious, staff was friendly the mold smell in the room, room was not ventilated or smelling fresh
• Ana (5/5): it was good for the stay, but needed daily maintenance - the patio was beautiful and welcoming no room maintenance
• Martin (1/5): Avoid this hotel at all costs! - Great staff. This hotel is a lost cause. Humid,old and stinky rooms. A very small window with no view. The tap water was so low pressure,you could hardly hear it running! The shower is cold some days. I wouldn't go back there even if the room is offered for free. Noisy renovation and repairs every day. Couldn't get any worse.

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