Holiday Inn Express & Suites - Gaylord by IHG

Location: 525 Dickerson Road, Gaylord, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• King Room - Mobility Access Tub - Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• Queen Room with Two Queen Beds Hearing Accessible with Roll-In Shower - Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• Standard Room, 1 King Bed with Sofa bed, Accessible

  1 King Bed and 1 Double Sofa Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace, double sofa bed, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace, double sofa bed, and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  1 King Bed

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 2 Queen Beds, Accessible

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  2 Queen Beds

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 1 King Bed, Accessible

  1 King Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 1 King Bed, Accessible Bathtub (Communications)

  1 King Bed

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Portable shower seat
  • Height-adjustable showerhead
  • Shower grab bar
  • Wheelchair-width doorways

• Standard Room, 1 King Bed, Accessible

  1 King Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Standard Room, 1 King Bed, Accessible (Accessible Tub)

  1 King Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  2 Queen Beds

  200 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 2 Queen Beds

  2 Queen Beds

  350 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Sofa bed
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Suite, 1 King Bed

  1 King Bed

  350 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV, premium channels, and DVD player

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Tempur-Pedic bed and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace and phone; rollaway beds (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Standard Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• Suite with Two Queen Beds

  Featuring free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• Standard King Room with Sofa Bed

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• King Room - Hearing Accessible/Non-Smoking

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Hearing accessible

• Room with Two Beds - Hearing Accessible - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Hearing accessible

• King Suite - Communication Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Suite with Disability Access and Bathtub - Non Smoking

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

• King Suite with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• King Suite - Disability Access

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Standard King Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• Standard Queen Room with Two Queen Beds

  Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

• King Suite

  Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access

Guest Reviews

• Glenn (7/5): -
• Pablo (10/5): Todo normal - Sin comentarios Sin comentarios
• 58tinnia (4/5): Put coffee makers back in rooms! - To begin, the staff is very nice and helpful. The issues are management and corporate. The elevator has been broken since November...it is now April with no resolution in sight. Walking to the third floor with baggage is not good. There also seems to be an issue with the hot plates in the breakfast area as they keep going out. So half of the breakfast was cold. Finally, the huge corporate issue is the removal of the coffee makers from the room. It is ridiculous to have to get dressed to walk down 3 floors to get a cup of coffee in the morning. With a coffee maker in the room, I would have my coffee while preparing for the day and go down when I was ready. Also, the coffee is not nearly as good in the new machines. This corporate change will stop me from staying at IHG hotels even though I am a Diamond Elite Member.
• Mark (9/5): - Nothing Nothing
• Kaylee Lord (10/5): - The cleanest hotel ive ever stayed at. Nothing.
• Sheryl (10/5): -
• Michelle (8/5): -
• matt cottrell (10/5): -
• Ana (8/5): -
• businessav8r (4/5): When Brand Standards Take a Week Off - An uncharacteristic MISS for IHG!! - I don’t normally take the time to write reviews — especially not after spending 100+ nights a year on the road for business. Of those nights, 70+ are typically with IHG properties, and Holiday Inn Express is usually my go-to for cleanliness, value, and that reliably great breakfast (yes, including the cinnamon rolls). Which is why I feel compelled to write this one. I’ve been at this property for a week now and have watched what feels like a steady unraveling of the HIE experience: 1) Elevators: They haven’t worked since I arrived. At this point, I’m considering listing “stair climbing” as a new fitness option for the property! Actually not a bad idea. 2) Breakfast: The pancake machine is out of order (a small tragedy in itself). The cinnamon rolls? Conspicuously absent now for the past two days. I overheard several guests commenting this morning on how bleak the breakfast presentation felt compared to other HIE locations. When your brand is known for breakfast, that’s not a small miss. 3) Fitness Room: Sanitary wipes container — empty. Both treadmills — not working. But...the stair climbing is till an option (see Item #1). 4) The Room: The electrical outlets are so loose that chargers fall out under their own weight — apparently gravity is undefeated here. The shower had heavy mold around the edges, and the drain was nearly fully clogged upon arrival. I had to shut the water off mid-shower to prevent a small indoor swimming pool from forming. After removing the metal grate, I discovered a rather impressive mass of sludgy hair. I won’t elaborate further — you’re welcome. It’s difficult to imagine this would have gone unnoticed had the shower been properly cleaned. All in all, after staying at Holiday Inn Express properties across more than 10 states, this is unfortunately the lowest performer I’ve encountered to date. Living on the road is challenging enough. I normally look forward to my stays at Holiday Inn Express — that consistency is why I stay loyal to the brand. But this time? I’m genuinely considering relocating down the street to the Hampton Inn if my work assignment extends. I share this not to be dramatic, but because I genuinely value the IHG brand — and this property is not reflecting the standard I’ve come to expect. I sincerely hope this feedback helps restore it to the level guests rely on.
• Tove (10/5): We will definitely return to this location. Great breakfast and comfortable rooms. - Great staff. Really comfortable beds and pillows.
• Cory (10/5): -
• Phillip (9/5): -
• Gabby (9/5): -
• Deborah (10/5): The stay was excellent all around. We'll be back. - The breakfast was excellent. I wish the bed was lower. We are elderly so it is hard to get in and out.
• David (3/5): - I could not use the bed as it was so high I couldn’t get up on it. So I had to sleep on the sofa bed. It was very uncomfortable. I also had to make it up. They just brought me the sheets and blankets. I don’t understand why the beds are so high if you are not tall you have to crawl up on it. I am an older person with bad knees. I couldn’t get on it.
• Kathy (10/5): Excellent accommodations - Clean, comfortable bed and pillows. Great breakfast. Warm cinnamon rolls topped it off!
• Jeremy (8/5): -
• F1203QAcassiec (10/5): If you want to feel like the most important guest in the hotel stay here!!! - Wow—what an experience! My husband and I travel a lot, and I can honestly say we have never encountered a hotel staff like the one here. Who knew Gaylord, MI would end up being such a standout for us? Crystal at the front desk was an absolute star! Even when we had a couple of minor issues, she fixed everything instantly, with zero hassle and a smile that never faded. Housekeeping was fantastic, I'm pretty sure her name was Malisha and she went above and beyond to make our stay comfortable. Breakfast was delicious, and even though Shay was new, you would never know it. She was attentive, upbeat, and made every single guest feel welcome. We’ve officially found our new go-to spot whenever we’re in this area. Yes, the hotel is beautiful but these incredible women are what truly made the stay unforgettable. I even had the pleasure of sharing with the manager, Tricia, just how phenomenal her team is. These women definitely showed us that there is still humanity and kindness in this world!!
• Sandeep (9/5): -
• tammy (10/5): -
• Cynthia (10/5): - Everything was great. Wish they had bacon on the breakfast buffet.
• Roberto (6/5): Just get new front counter personnel - Staff members “girl” front counter acting like that’s no body on line waiting, taking care personnel business during work hours and still acting like they own the place
• DAVID (6/5): - Good location clean comfortable but internet on tv did not work and staff could not fix Next talked to manager she gave me the impression my problem was not important to her She didn't offervto compabsatevus for bad experience her employee said they could forgive us points I had to ask them she never said sorry before yourexleriece this left a bad taste in my mouth Sorry Jim listed above with likes
• Thuy (7/5): -
• jkak2 (8/5): Clean and practical Hotel - Very clean property inside and out. Friendly desk staff. Room was modern and clean Area around hotel had good shopping and choice of restaurants close by. Some noise from expressway but died down by 11pm.
• Lingane (7/5): It was okay - Clean rooms. House Keeping did a very good job They're complimentary breakfast sucked
• Cindy (8/5): It was okay. I was most impressed with the person who checked me in. She was exceptional. - The hotel room was clean. Nice desk for working. I could not log onto the WiFi and had to use my hotspot for access to my vpn. Breakfast service was terrible. It is served from 6-10am, I arrived at 0650 and they were out of eggs and sausage. I had to wait, my potatoes were cold. The coffee was lukewarm. The bed was lumpy, both of them.
• Strait (8/5): Noise quality - The beds were very comfortable !! Very clean The noise level was not great. We could hear people walking in the room over us all night. Children running around being kids. But keeping us up.
• Amanda (8/5): Good breakfast - It was a good location. It had a good breakfast. There were many pillow options to choose from. I didn't like it that the sheets had dirty spots on them.And when I asked the cleaning staff to replace the sheets, she left a set on the chair for me to change, instead of putting them on. I also thought the rate was very high.
• Sally A (8/5): - James was very good in the breakfast area. He kept everything filled up and the area clean. He was very pleasant to talk to. Upon returning to our room, our key wouldn't work. It was only 9:45am, checkout is at 11. We had to go to the front desk to get our key programmed again. The maid said they probably thought we had already checked out. What?!
• John (8/5): - Didn't use either
• guest3650 (2/5): Terrible service, water, and not well maintained.AVOID - The hotel has been remodeled in the past few years but is not well maintained. We had several lights missing or burned out lightbulbs. Half of the charging ports were loose or did not work. Imagine thinking your phone is charging all night and waking up to a dead phone. We asked for a quiet room at checkin(it’s also in my preferences) and were told sorry all booked up and given the room closest to the expressway to listen to trucks braking all night. Worst of all was the water. It had a horrible chemical taste so we had to purchase water to brush our teeth. My husband said showering left a film on his skin so i skipped showering. The bathroom vent was coated in dust. A/C did not work, just blew warm air all nite so room was stuffy. Finally, the safety latch on the door was missing or broken off so if you’re older or a solo traveler who is unarmed, I’d sleep with one eye open—that is if you can sleep with the road noise and warm room. It was not just us. Plenty of travelers at breakfast complaining of similar issues. Get maintenance man, a water filtration system and customer service training and it might behold hotel.
• Subir (9/5): -
• Williamson (7/5): It was good the beds and pillows could have been more comfortable - How friendly the employees are How uncomfortable the beds and pillows were
• Tom (9/5): No complaints!! - Front desk was so helpful with an early check in
• Sharon (10/5): - Breakfast was good. Motel located close to I-75. Easy on/off.
• Chelsey (10/5): - Clean
• Emad (6/5): Smelly Room - Smelly room, seemed moist and mouldy. Noisy AC.
• Megan (6/5): - The front desk staff was wonderful. Check-in was smooth, the room was clean, and we didn't have any issues until we got back to the room on the second day. Our AC went out, no idea why, the front desk staff was amazing and allowed us to move rooms but it was so late that it wasn't ideal. Not the staff's fault but the hotel could use some love. We found lights that didn't work in the second room. And some of the USB plugs in both rooms didn't work.
• John (2/5): - Hotel was over booked , so there was no room for me !
• Verified traveler (8/5): - Breakfast, when measured by usual Holiday Inn standards, was a little off.
• James (8/5): -
• Christopher (10/5): -
• Jeanne (8/5): Nice hotel close to town. - I enjoyed the full breakfast. And the fact that there was sufficient room on the vanity to place make up and bathroom articles.. I had difficulty getting up in bed as it was high. I wished there was a step stool available. There was a very musky smell throughout the hotel and in morning 3 bugs were crawling on the bathroom floor.
• Sue (8/5): - Very nice area and easy to get around. Our room was pleasant and the staff was very nice
• jessica (8/5): - Check in was easy and informative. Pool water was green, so we didnt swim. Room was nice and clean. Breakfast was good, but server had a hard time keeping up with the coffee for the crowd.
• Bonnie (4/5): - A pool was advertised. The door to the pool room was locked. And the water in the pool looked green. The complementary breakfast was the worst oatmeal I’ve ever seen and you could not even get it off the spoon
• Rinerd (8/5): -
• Barry (10/5): - We had a very nice stay
• Barbara (6/5): - booked two queen beds but was told there were none available when we arrived. If there were none, I would have expected a phone call to let me know. Also, only one washcloth in the room
• Michael (8/5): - Clean, friendly, great pool and workout facilities, good coffee Noisy road, windows not noise insulated
• Tim (2/5): - We were in our room for about fifteen minutes and a women walked in our room unannounced. Said oops my bad and left. Management didnt seem to care when we checked out. They said someone would reach out. No one did
• mike (10/5): - Great breakfast
• Gerald (8/5): - Very Nice...we always trust holiday inn express
• Lori (1/5): Very expensive and disappointing. Will not stay at an IHG property again. - Breakfast was ok Room was very dirty. Toilet was filthy and had not been cleaned. Tub had a ring of scum in it and had not been cleaned. Carpet had not been vacuumed and there was crushed cereal on the floor. There was no soap of any kind in the room. Front desk said they would send someone and never did. Manager sent someone to clean the bathroom but it was cleaner but still wasn’t clean when we returned from dinner. Tub hadn’t been touched. Toilet was still dirty. Attempted to see the manager the next morning at check out but when she saw me returning to the front desk she went in her office and shut the door. The girl working the desk said we would have to wait as the manager couldn’t be disturbed.🙄. We will not stay at an IHG property again, and I wonder if this is the service an IHG member receives, what’s the point in having a membership program?
• Claudette (8/5): - This hotel was overbooked so they had us go to another for our stay.
• I7077CFmariag (10/5): You won't be disappointed - From start to finish this was a great hotel experience. The staff was friendly and helpful. The hotel was very clean. My only issue was the air wasn't working so wouldn't cool off, but the management contacted me after and accommodated me with extra points. The suite with a living room was nice so we could spread out - not available at other hotels in the area as far as I could tell. Overall, great experience and would stay again.
• chrisandbethb (2/5): Overbooked the hotel. Even with a room reservation, we had nowhere to stay. - Booked online directly through IHG and my IHG membership. My family of five arrived at the hotel after traveling 45 minutes out of our way to get there only to find that the hotel had been overbooked and there was no room available for us. The man working the front desk suggested we try a hotel 15 minutes out of town (he said “they’re never full”). At his suggestion we drove there and they were full also. Because the Holiday Inn overbooked our room, we are without a place to stay tonight.
• Chiara (8/5): Very good -
• Paul (10/5): - Perfect for our trip with the grand kiddos
• Anthony (10/5): -
• Brandon (8/5): Very good -
• Arlyn (10/5): - Clean
• Garrett (8/5): Very good - Not enough staff for breakfast, everything was out. Breakfast was from 7-10am and it was only 9am.
• Traci (6/5): July 4th weekend - First off, I’ll offer a little grace since our stay was Saturday July 5th and I’m sure the week was busy with the Holiday. The hotel seemed to be understaffed and employees overworked. After check in, we arrived in our room and I immediately noticed the the bed looked rumpled and I could see that the sheet was untucked this prompted my investigation on the sheets. The pillows were rumpled and when I pulled back the top sheet there was food crumbs and hair. I requested new bedding and Krystal at the desk promptly made it right. The A/C in our room needed maintenance. It took until 2 am to get the temp down to 73° it felt humid and it smelled for weed. Overall the beds were comfortable and the hotel itself is in good shape. We had an early start the next morning so we didn’t have breakfast but the dining area looked clean. There’s not a lot of options for hotels in the area and the others were all booked. In a pinch, I’d stay there again .
• Marcus (10/5): - Excellent service, easy check in and checkout process. Clean and no issues!
• Ryan (6/5): Holiday inn - 1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
• Susan (10/5): - Loved the clean, spacious halls and rooms.
• golfinmyblood (4/5): Not up to Holiday Inn standards...... - You expect a Holiday Inn to be a cut above your run of the mill places to stay, especially when they command an upgraded price. Unfortunately this one does not live up to the reputation. Its obvious that management at this location is not qualified to be running a hotel. Here are some things that immediately presented themselves when checking in: toilet seat is loose (moves around when you sit on it, TV does not work, air conditioner makes excessive noise, and there is a deep depression on the floor under the carpet (almost feels like the carpet has been placed over a hole in the floor, have never seen anything like it), shower has cracking all along the wall that needs caulking (easy fix if they cared about maintenance). Also wonder why there is not a mini fridge in the room, almost every place we have stayed in the past several years have all had a fridge, even cheap places. Not a pleasant experience, WOULD NOT RETURN.
• Robert (2/5): - Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.
• Thomas (3/5): Sub Par - A/C Leak in the ceiling nobody answered the phone at the front desk.
• William (10/5): - Simply comfortable
• Michael David (2/5): - To start I waited to be checked in for longer then I should as I listen to the lady's chat in the
• Debra (10/5): - The staff are amazing. The rooms perfect.
• Dillon (2/5): - Found a needle and a peanut would not recommend staying here
• Mollie (10/5): - Great hotel. Breakfast was not stocked well. Other than that great place.
• Richard (10/5): - It was fairly clean, staff was kind. Light bulb was faint and they were not able to replace for me.
• Nancy (10/5): - Typical HI Express with expected amenities. Only real downside is that its location is right next to I75, a major freeway. Could hear loud traffic noises throughout my time here.
• Ken (8/5): - It was quiet but the free breakfast sucked oatmeal was like over cooked soup, milk for cereal was not cold. When I booked the room it said private hot tub but no hot tub on the premises was very disappointed
• Russell (9/5): One mis step, still very good. - Girl at desk was pleasant and did her best to resolve our issue. We were offered to comp our room but we aren't the type to accept some free ride. It was still a short but pleasant stay. We were booked into a single king room when our reservation was 2 Queen, they did there best to correct but they said they were sold out otherwise.
• Casey (10/5): - Place was comfortable and roomy. Jet tub was amazing.
• Joel (10/5): Enjoyable - I found out about Gaylord and enjoyed the location and the people.
• David (2/5): Stranded in a power outage - I booked a room on Expedia/Hotels.com and they had no rooms!!!
• Connie (10/5): Thankful! - Unfortunately, my husband got in an accident while we were in town, and the young man on duty was so very kind and helpful to me; getting me a taxi to the hospital, etc. He was excellent. I’m sorry I don’t remember his name.
• david (8/5): - the hotel was very clean. the room is 0verpriced because the town is flood with workers repairing infrastructure after the ice storm. nice hotel. its worth 130 per night
• Wendy (10/5): Exceptional -
• Cynthia (10/5): Exceptional - All was good. Friday morning breakfast was out of eggs. Disappointed. Out of eggs.
• Verified traveler (6/5): - Upon arrival- I was given keys to my room and when I went up to the room on the third floor someone was already checked into the room. I had two young children with me and the situation was embarrassing for us and the person in the room. To have staff miss that someone was already in the room they gave me was very odd and frustrating, We then had to haul all of our belongings back downstairs to get into a different room. It was later evening when we checked and we just wanted to get settled down for the night.
• Elizabeth (10/5): Amazing Management!!! - We stayed for what we thought was going to be one night due to bad road conditions but ended up staying the whole weekend! Crystal, the manager, was absolutely fantastic! They struggled with housekeeping staff and Crystal and the rest of the employees went above and beyond to clean the rooms themselves to accommodate the larger than anticipated number of guests staying that weekend. Due to understaffing of the housekeeping staff we had a very long wait to check in. However, Crystal the manager handled everything with such professionalism and really went above and beyond by comping us our stay and upgrading us to a king suite. She took a bad situation of understaffing and made it more than right by extending a free night’s stay to all of us that were waiting to check in. Now that’s fantastic management skills! The hotel was super clean and the room was great! We stayed in a king suite with a jacuzzi tub and it was fantastic! Huge room with large bathroom, living room area and separate room with a bed. It was just what we needed to be able to relax and reconnect. The staff here really stepped up and had all hands on deck helping out from cleaning rooms, serving breakfast, managing the front desk, and clearing the heavy snow. You could tell that Crystal’s management and leadership was top notch! Breakfast was excellent as always! They even had a nice little assortment of treats and goodies to put on your pancakes. I’m sure the kids loved it! We will stay again!
• Daniel (10/5): Exceptional -
• Krystal (10/5): - Very nice property. Understaffed but very helpful and friendly people
• Patrick (6/5): - Walk in shower, floor walls, slippery. Almost fell, safety hazard. Water pressure of shower poor.
• Lori (8/5): Short weekend visit to go skiing at Tree Tops - The small couch in room cushions had some noticeable spots Indoor pool just did not look clean so we didn't go in, was looking forward to getting into a pool
• Amanda (9/5): It was better than our last stay - Breakfast No blankets were provided for the folded out couch, there should have been some stuffed inside cupboard, with sheets
• Sara (10/5): - Staff was super friendly, hotel clean and new. Beds and pillows amazingly comfortable (and I am super picky). Water pressure doesn't knock your socks off, but manageable. Beyond my expectations for a HI Express! Nice work.
• Wurdock (7/5): Good - Was not attended and properly stocked. Parking lot was not plowed from snow fall.. very difficult to park .. other business had lots plowed and snow removed. Cleaning cart left out in the hall the morning, noon and night .. never stored in a closet .. hospitality placing their ease and comfort before that of guests.
• Verified traveler (8/5): Highly recommend! - Highly recommend this hotel if you are staying in the area. Spent the weekend skiing at Boyne and this was the perfect place to stay a short distance from there! Very clean and seems to be newly renovated. Breakfast was good and the staff were very friendly. I would stay here again.
• Eric (6/5): - Very friendly staff. Great place to stay for the price. Only issue was the room smelled a little moldy. Overall I would go back for another stay.
• Nick (9/5): I travel once a week to the area for work and school. This location works well for me. - Service was great . More tv selection

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