Sunbow Suites
Location: 1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100, Kuala Lumpur, MY
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in massages at the full-service spa and relax at 3 outdoor swimming pools.
Dining Options
Enjoy a wide variety of dining options at 20 restaurants and 20 coffee shops/cafes.
Convenient Location
Centrally located in Kuala Lumpur, near popular attractions like Berjaya Times Square and Pavilion Kuala Lumpur.
To book your stay at this family-friendly hotel with world-class amenities, visit us at Sunbow Suites!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies).
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Accessible bus station shuttle
- Fitness facilities
- Health or beauty spa nearby
- Electric car charging station
- Health club
- Nightclub
- Terrace
- Garden
- Luggage storage
- Sauna
- Table tennis
- Karaoke
- Designated smoking area
- Street parking
- Concierge service
- Evening entertainment
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Health club
- Nightclub
- Multilingual staff
- Free newspapers in lobby
- Free use of nearby fitness center
- Limo or town car service available
- Skydiving nearby
- Full-service spa
- Meeting rooms
- Pool umbrellas
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Conference center
- Snack bar/deli
- Basketball on site
- Playground on site
- Racquetball/squash on site
- Volleyball on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Pool sun loungers
- Rock climbing nearby
- Train station drop-off (surcharge)
- Electric car charging station
- Housekeeping on request
- Designer stores on site
- Shopping mall on site
- LED light bulbs
- Covered parking
- Secured parking
- Bus station shuttle (surcharge)
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Bicycle parking available
- Change of towels (on request)
- Change of bed sheets (on request)
- Locally-owned & organized tours & activities
- Showcase for local artists
- Accessible airport shuttle
- No accessible airport shuttle
- No accessible bus station shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Signature Suite, 2 Bedrooms, Tower
2 King Beds
1098-sq-foot room with city views
Layout - 2 bedrooms and living room
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub and separate shower
Practical - Iron/ironing board, laptop workspace, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in November 2017
Max Occupancy: 10 (10 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Premier Suite, Tower
2 King Beds
645-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Suite, Tower
1 King Bed
603-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Iron/ironing board and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Suite, City View, Tower
2 Large Twin Beds and 1 King Bed
699-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Desk, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in November 2017
Max Occupancy: 8 (8 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Bidet
- Sofa bed
- Bottle of water
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Saman Sarker (10/5): - Good place. Would stay again.
- KENJI (10/5): - The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
- Marie-Josee (10/5): - Loved our stay there
- Christopher (10/5): - Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
- James (8/5): - Videos show a lot to do and close to many things but I found it wasn’t as convenient
- Chetan (8/5): - Everything was nice
- Fen (6/5): - Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
- Atheer (6/5): - Not the best
- William (10/5): - Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
- Jose (10/5): - Thank you for an Amazing Stay my Fiance was satisfied
- Michael (6/5): - Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
- Michael (10/5): - Great service- clean- big bathtub. Loved the mattress
- John (10/5): - Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
- Muhammad Husni (10/5): Wonderful - I go solo and i felt safe and satisfied with the people around me
- Hafifi (4/5): - basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
- Azze (8/5): - I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
- Yee Kang (8/5): Good - Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
- Nabila (10/5): - Very helpful host. Nice, clean and spacious room..
- Verified traveler (10/5): Kai - Comfortable with convenient shopping around.
- Verified traveler (8/5): - Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
- Darren (8/5): Close to everything... but needs a reception desk - Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants. Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout. A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas) Wi-fi - included, strong signal Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
- Verified traveler (8/5): - Water was very rusty. Just my luck went there during up grading.
- Verified traveler (10/5): - Greater by Angeline, what a lovely lady. Communication has been fantastic. The room was very clean and the WiFi was great. I would happily stay there again
- NeilL (10/5): - Perfectly located for dining and transport. Most tours will pickup and drop off at the centre making it easy for day trips. Great shopping complex in the centre with a supermarket and lots of food outlets and shopping. Our host, Angeline was prompt and extremely efficient and made us feel most welcome. She made contact via SMS prior to our arrival and was waiting for us when we arrived from the airport. She also arranged our return transfers and made our visit very easy and enjoyable. Thank you.
- Verified traveler (10/5): - Very good! Recommended.
- Verified traveler (10/5): Awesome stay - Great location, nice and comfort place to stay... Host is super helpful and nice. Will book again next time. Thanks
- Spore1 (8/5): - Shopping nearby, great place, lrt stn walking distance.
- Verified traveler (8/5): - Clean, good housekeeping
- Ivy (8/5): - We get 2 queen beds even though we booked for 2 King beds. Host said it's not necessary to get same beds as showed as booking. Anyway, we paid for some sum to upgrade to Family room. The rooms is very clean, beds are very clean and comfortable to sleep and very good location. The price is very reasonable too. The hosts are very nice sisters. Recommended to big family to KL.
- Verified traveler (10/5): - Gorgeous apartment that is close to rail systems, the Pavilion and central shopping. Secure and safe and it is literally on top of a huge mall. Angeline, the hostess is lovely and very helpful.
- Verified traveler (10/5): - We loved the size, very comfortable beds & lounges, so clean & the view was amazing! It was easy to get to from Imbi monorail station, short walk to Jalan Alor for a street full of food & above a shopping mall. Angeline, our host, was lovely.
- Lindsay (10/5): - Great location Super helpful owner Enormous room with two rooms and two bathrooms Great po
- Verified traveler (8/5): - Located above the shopping mall. Plenty of food and easy access around
- Flo (8/5): - Angeline who organised our check-in/out is really nice & responsive. Hotel is super convenient!
- Michael (10/5): Very comfortable stay with family - Very comfortable stay with family. The rooms were renovated, clean, neat and tidy. The toilet could have been better, some leakages here and there..
- Verified traveler (10/5): - Great property in a great location. Shopping centre underneath and handy to the Monorail
- Fraser Wee Tat (8/5): Service apartment hotel at a budget price - The good things - Service agent service is excellent. Rooms are big, floor are clean. The view are great. Aircon are cooling and quiet. Now things that can be better improve - Room was clean but we found 2 small cockroach inside the cupboard when hanging clothes. Picture shown 2 king beds but seem like 1 of the bed is only queen actually but bed are comfortable. Pillow not enough which only have 4. We have 4 adults 2 kids. Towel only 4 and no basic like tooth paste and tooth brush though they provide shampoo and shower. Overall a good stay if you are just staying for 1 night.
- Verified traveler (8/5): - Need to take note of the parking rate if you are driving. Other than that is fine
- Verified traveler (10/5): - It was a great place to stay and I hope to be back there again next month if it works out. Way bigger than most hotels and for a fraction of the price. With a market in the mall that the building is attached to, and a mini kitchen in the rooms, it makes it easy to stock up on some things to snack on and make. I definitely recccommend this place! Such a great location. 7 minute walk to Alor street for a bunch of great food! The monorail line drops you off right there at Berjaya Time Square making it easy to get around. Staff was excellent. Always a message or call away if anything was needed. Thank you, Angeline!!!! See you soon I hope!
- Verified traveler (10/5): - View was great. Facilities is a little aged but is certainly functional and serves its purpose without issues.
- Madhu (10/5): - A nice place for families who is looking for a larger room to stay together.
- teik hooi (10/5): best value accomodation in the city, shopping cent - excellent service from Angelina, syabas
- Nelson (8/5): - Location; huge room; powerful wifi; Easy communication with Manageness Angeline
- Verified traveler (6/5): - Central location situated in an upscale, very secure and safe, 41 story tower, which is cojoined to a large modern mall downstairs with countless eating and shopping options. Beautiful roof top pool on 15th floor along with a good gym. MRT station just adjacent. Walking distance to all major entertainment and attractions. Great view from room. Large bathroom. Bed was very comfortable to sleep in. Bring your own good adapter if you want to charge your phone.
- Verified traveler (10/5): Nice Views Spacious Room & Smooth Check In - Checking in was a smooth process. Angeline escorted me to my room (residence) and was very attentive. She is a lovely and knowledgeable lady who will be able to inform you about the local area and things to see. The views are fantastic and the apartment itself is very spacious plus its also kept very clean. I will be recommending to friends if they come to KL
- Verified traveler (8/5): - Great location and amenities, easy for young family.
- Verified traveler (8/5): - Nice view and place
- Verified traveler (8/5): Family recreation - Satisfactory. No safe in room. T.v. Reception is Poor. Insufficient clothe hangers for a family. Good pool. Small gym
- Yen Yee (10/5): Great night view from room - The suite is above the shopping mall and walking distance to monorail. Location is great and the night view from hotel is gorgeous. Great hospitality from Angeline and Joseph.
- Verified traveler (10/5): - Very good. Rooms are very clean. Best service. We will come again.
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