Quest Innaloo

Location: 1 Sunray Drive, Perth, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Grocery deliveries
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Supervised childcare/activities
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Concerts/live shows
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Bulk dispenser for toiletries

Rooms Available

• Studio Apartment

  This air-conditioned studio has a kitchenette with cooktop, small refrigerator, toaster, kettle and microwave. There is an private bathroom, satellite TV and ironing facilities. A daily housekeeping service is included (excluding Sunday and public holidays).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• One-Bedroom Apartment

  This apartment features a separate bedroom and a living area with satellite TV and sofa. It has a fully equipped kitchen with a cooktop, oven and refrigerator. There is a dining table, bathroom and laundry facilities. A daily housekeeping service is included (excluding Sunday and public holidays).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Two-Bedroom Apartment

  This apartment is a studio interconnected with a one-bedroom apartment. Both bedrooms can be configured as either a king or twin beds. It offers a fully equipped kitchen with an oven, cooktop, full-size refrigerator and dining table. It also features private balcony with views. A daily housekeeping service is included (excluding Sunday and public holidays).

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Executive Studio Apartment with Balcony

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also provides soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Apartment - Disability Access

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment consists of a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Gourlay (9/5): - parking at front to at least check in would be really nice
• Laura (10/5): -
• Robinson (8/5): - Service was great Room had a smell of a smoker
• Jocelyn (8/5): -
• Jacqui (10/5): -
• Mohamad Azhar (10/5): Great location and value for money - Friendly staff, spacious rooms, location and cleanliness None i can think of
• Anouska (10/5): AMAZING! - Love the room! Always great to stay at Quest Innaloo
• YU (8/5): Happy with my stay - Did not have breakfast there Parking costs extra
• Bill (8/5): - Location was convenient for my trip but also the room was really comfortable. The bed had a split mattress, could’ve been better but still ok.
• Michael (8/5): -
• Angie (10/5): - Great rooms
• Vanessa (10/5): It was an exceptional stay ! Thanks so much 🤎 - I love the location and the accessibility for everything that i needed to go. Nothing really.
• Michelle (7/5): - It was hard to contact the reception. The toaster is broken and smoking every time I tried to use it. The fridge was making a loud noise I had to move it around to stop it.
• Hayleigh (3/5): Convenient location, poor cleanliness of room. - Staff were friendly, with reception staffed appropriately. The room had not been cleaned - a previous guest’s near empty wine bottle was left in the kitchenette, and the bathroom has drainage issues - as soon as the shower had been used, the bathroom reeked of a urine smell that continued throughout the room for our stay. Highly uncomfortable and unpleasant!
• Mohamed (3/5): - nothing, rude receptionist. property pretty average for the price, cleaners not changing the towels, lots of dust.
• Mei Fong K (8/5): -
• Troy (8/5): -
• Paul (9/5): Perfect suburban stay - Nice disability room with plenty of space and great bathroom facilities. Free ACROD parking was a nice gesture too Bathroom exhaust fan couldn't cope with amount of steam from shower.
• Mark (9/5): -
• Mark (10/5): -
• Anouska (10/5): Amazing! - Always stay here! Great location, amazing staff and even better rooms and facilities
• Gloria (6/5): -
• Gleb (9/5): -
• Aswin (9/5): -
• Marcus (8/5): -
• adam (8/5): -
• Nicholas (9/5): -
• angelller (10/5): None - Mention in previous comments front desk needs improvement the gentleman was not very helpful and room was not ready
• aroha (8/5): Good close by the shops could range of restaurants and cafes close by - Location clean big bathroom TV channels
• Amy (7/5): - Staff and check in/out is always easy. Parking is secure. I was disappointed that the walls and curtains were stained quite badly. No dishwashing liquid and sheer curtain in bedroom was ripped. Room smelt very strong on bleach when I first arrived. Definitely not as good as my previous visits.
• Scenic26893043954 (10/5): Back to Quest - We have been staying at Quest Apartments whenever we return to Australia. We have stayed in Mascot, South Yarra and Quest Innaloo is one of the better ones. The rooms are newer, bigger and walking distance to restaurants (1 to 5 mins). A short drive to Westfield Innaloo Mall (5 to 7 mins) where there are more shops.
• Kim (2/5): -
• l0uisepsych (10/5): Great experience! - Beautiful room with good facilities. Check in and out was super simple and staff were friendly and helpful. Gym was good too- overall great experience
• Peter (10/5): - Excellent positio, comfortable accommodation. Like most accommodation we book and stay at, the batteries for the Tv remote are flat.
• Timothy (8/5): - Clean
• Sallianne (9/5): Comfortable and clean - It was clean and easy to access Only place I have ever stayed that didn’t have a hair dryer. And i couldn’t get the wifi to connect to the apps on the tv
• Sandy (7/5): -
• Carolyn (1/5): - Close proximity I experienced extreme pain during the night between 0100 and 0200 am tried using lift to access my car couldn’t get it to operate- returned to my room call after hours management he took two calls to reach assured me he wasn’t on the premises “ call a ambulance “ when asked if they could access the building “ just go down to ground floor via lifts you don’t need swap card” repeated this advice couple of times . “ He couldn’t help me as he wasn’t on the premises he was close by” apparently. Ambulance came I had a three day stay in SCGH with Diverticulitis CRP 120 -IV Antibiotics, clear fluids bowel rested . Slowly recovering at home . Thank you to the lovely lady who sorted my car parked in the Wilson’s car parking.
• Reihana (10/5): - Close to good food transport and central of everything
• WAWhites (10/5): Great location - Fantastic location with parking available but handy to public transport options also. Bus and train make it easy to travel cheaply and efficiently to most destinations. Lots of options for eating out and shopping centre close by so that it is also possible to eat in using the fabulous facilities at the apartment. Very comfortable stay with excellent, friendly service from all staff we interacted with.
• Sarah (5/5): - Location No coffee machine in room, the freezer doesn’t freeze, balcony dirty and no full length mirror in room
• Anne (9/5): Excellent comfortable, convenient -
• Jodie (7/5): -
• Ebony (8/5): -
• taniadarbygethin (10/5): Concern for Female Staff - I was concerned about the inappropriate behaviour of one of the managers on the Monday morning of my stay who clearly harassed one of the young ladies on reception. She asked him a number of times to "stop I don't like that" and he joked it off. I was not able to see what he was actually doing to upset her, but I did see him give her a gentle fist punch on her shoulder when he was trying to joke off the situation. I spoke with the young lady and told her to look up sexual harassment so she could determine her rights. I feel that this is something that could be looked at as an organisation to ensure all staff feel comfortable and respected and management know what they can and can't do.
• Winifred (8/5): - Reception staff were extremely helpful and professional
• Jacinta (8/5): -
• tisher (5/5): Great location, nice spacious rooms, cleanliness and organisation an issue this stay - Check-in was simple and friendly. The location was fantastic close to shops and restaurants. Traffic was minimal. The room was spacious and well appointed. Staff on front desk were mostly helpful, and continually apologetic. We liked the beds and bathroom. Kitchen was ok, had enough for short stay. The hotel was quiet, small amount of noise from traffic only. Car parking was ok, but if you don’t get a car parking on the 3 level you have no access to the building and have to walk a block outside back to the main reception area. Note dislikes, nothing offered bar reception apologies. The cleanliness and house keeping was a real letdown. The walls, carpets and couch weren’t the best, with stains but passable, just. The couch was very uncomfortable to sit on as the cushions didn’t sit well being a fold out bed. First night we couldn’t find the TV remote for the bedroom, called reception, but they said they would arrange in the morning. Disappointed as we had had a big day traveling and all we wanted to do was watch TV in bed. On the first night also found towel with giant hole and the blue blanket in the cupboard had a gross crunchy stain (only noted after I slept under it 😤). I put the blanket in the washing machine to wash. Spoke to reception, who apologised and said they would replace. TV remote given. Upon returning that night after a huge day touring Rottnest, we found no new blanket and the one we put to wash still in the washing machine wet. So had to wait for dryer to dry blanket before going to bed. We also found that our lounge room had been set up fully with the fold out bed, pillows, etc. I can only assume this was done in error and was ment for another guest. It was very frustrating as we were absolutely baked from a big day and we had to spend time taking all the bedding off and trying to work out how to fold the bed back away, so we could sit on the couch and relax. Only benefit was some extra clean towels, well so I thought. Girls with long hair can appreciate extra hair towels. Bring on returning the following day after another busy day out. House cleaning had removed all the extra bedding (tick), that was in the lounge room but had also removed all the clean non used towels, but had left the two used ones (weird). And had sent us a clear message not to complain, by making our bed by just tossing the sheets over with the under blanket screwed up like a body. They did however take our rubbish away. We didn’t say anything to reception about this and to be honest I was scared to used my tooth brush, in case it was tampered with.
• Andrea (9/5): -
• maryjaynek (10/5): Convenient to all services - Convenient, clean and spacious apartment with excellent facilities and extremely helpful staff. I highly recommend.
• Callum (9/5): -
• Kane (10/5): Convenient and comfortable place to stay. - The property was close to public transport which suited our needs. The apartment was very comfortable with plenty of room. Staff were very helpful and professional. Having to pay extra for parking.
• Leteesha (10/5): - Beautiful clean spacious Nothing
• Vekariya (10/5): -
• Hayley (8/5): -
• SCOTT (7/5): -
• Clive (10/5): -
• belinda (9/5): -
• Joo Hock (9/5): Convenient location - Nice room with sufficient amenities No breakfast provided
• Marina (9/5): -
• Murray (9/5): - Staff were fantastic N/A
• Carolynn (10/5): - Great location
• Stanley (9/5): Great place with top facilities - Great place good people suited our need for the trip The couches in living room not very comfortable too wide and hard to get in and out of
• MichaelS52_11 (10/5): An Excellent Experience. - I'm not paying, so excellent value. Reception staff were very efficient, friendly and knowledgeable. The room is perfect . I'm not sure if IKEA is the best view but somethings can't be helped.
• Brett (7/5): -
• Christopher (9/5): Just and overnight stay, close to airport and friendly staff - Close to the airport None
• PeterJT46 (8/5): Modern contemporary apartments - This self contained apartment complex is fairly new. It is clean, well fitted out with a sink, hot plates, fridge, toaster, kettle, WiFi and TV. Unfortunately, the TV doesn't allow access to Foxtel. Undercover, secured parking is available for a fee. There is a gym and meeting rooms, but no restaurant or bar. Despite this, there are plenty of places to eat or drink that are very close by.
• Brett (9/5): Great location clean and spacious - Close to where we needed to be
• Peter (8/5): -
• Schrama (8/5): Excellent - Clean , well appointed . Bed was a bit hard .
• tannercrossley22 (10/5): Great service, great stay! - Had a great stay, very clean, very helpful, and very accomodating. Would definitely stay again and recommend staying to anyone who needed a convenient place to stay in Innaloo.
• Steven (8/5): -
• Helam (8/5): -
• Andreas Peter (9/5): Wir würden wieder kommen:) - Super Lage zwischen Stadtzentrum und Strand. Strand erreichbar mit gratis Bus, das CBD mit dem Zug. Stationen nahe Hotel. Zimmer war schön und modern. Kleiner Aufenthaltsraum bei Rezeption inkl gratis Nespresso Kaffee. Fitnessraum mit Kurzhanteln, Velo, Laufband und multistation. Sauberkeit gut, könnte besser sein
• Carol (8/5): -
• chrisfQ2941FB (8/5): Comfortable room. - Room was comfortable. The bed felt like it coming close to replacement. Comfortable but only just. Room was clean, staff were great. Location was great. Shower was also great.
• Heydari (10/5): -
• Dianne (8/5): Good - Closer street parking when checking in
• Deanne (10/5): -
• 416samim (10/5): Excellent - Excellent service, apartment was lovely, clean, great air-con, and had everything we needed.
• JAMI (8/5): -
• DMacca53 (10/5): Happy - We had an apartment for 5 of us. Very roomy all amenities clean and value for money. Only down fall was construction still happening in the area however it was pleasant overnight stay.
• Deb (9/5): 😊 - Comfortable suite very roomy No complaints
• baliregular2016 (10/5): Amazing hotel - Amazing visit as always, accommodated to my needs and front desk staff were so kind and friendly, nothing is too hard. Always stay here when I go to Perth. Will continue to do so too!!
• Diane (8/5): Clean, well appointed, parking needs more information - Comfortable bed, bathroom, well appointed Reception only there till 10pm No where to park prior to check in No Quest parking spots s salable by the time I arrived. Parked in a spot that wasn’t Quest and feared I’d be booked No directions from parking to the door that led to the lifts
• Viktoria (9/5): -
• Paul (8/5): -
• Manfred (7/5): -
• infoluvillamin (10/5): Great location and family friendly unit - Location is perfect. Staffs are friendly and accommodating. Room is spacious, clean and equipped with everything and more. We'll deffinitely come back again. Our family especially kids loved the staycation.
• mwarby2026 (10/5): quiet clean - enjoyable stay good location close to several food venues safe parking for cars staff very happy and helpfull
• Vannessa (9/5): Wonderful. - The convenience. The limited parking.
• Michael (9/5): -
• Karen (10/5): Will definitely consider using this group again. - Convenient to the freeway/easy to access the airport but location still quiet enough to ensure adequate sleep. There was no milk for beverages but this may have been a “one off” oversight. As we only discovered this at 4.30am the morning of our departure I cannot say if I would have been able to rectify this through house keeping during operating hours.
• Yvon (9/5): -
• Gregory (6/5): Very decent place & staff, but not having decent internet really spoilt the experience. - Location No response to enquiries before arrival. Safe battery not changed and phone does not work. Internet speed is extremely poor and nothing could be done (so they already know about it)
• Gregory (9/5): Business Trip - Clean Nothing
• Mattym140 (10/5): Stay at Quest Innaloo - Very comfortable and excellent location. Exceptionally clean and comfortable for a one nights stay..
• Mitchell (1/5): Disappointing at the least - Parking limitations and adequate communication of this Bedding (2 uneven single beds pushed together) makes for a shocking sleep TV didn't work properly Shower smelt terrible Asked for a different room and receptionist did not resolve the matter
• Stephen (8/5): -
• Vince (9/5): - Friendly service Location

Photos