Marino Royal Hotel

Location: House No. 25, Road No. 3, Sector-3, Uttara, Dhaka, bd

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  1 King Bed

  248-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)

  Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Jetted bathtub
  • Room service (24 hours)
  • Separate sitting area
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bed sheets not available

• Premium Double Room, 1 Bedroom, Bathtub, City View

  1 King Bed

  280-sq-foot room with park views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)

  Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Jetted bathtub
  • Room service (24 hours)
  • Separate sitting area
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Deluxe King Room

  This room offers a seating area, private bathroom and city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Twin Room

  This room offers a private bathroom, work desk and seating area. City views can be enjoyed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Double Room

  This double room has a seating area and tile/marble floor. It offers city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive Suite

  This suite has one bedroom and a separate seating area. It offers city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Royal Suite

  This suite offers a private bathroom and city views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Dmitrii (10/5): -
• Mohammed (10/5): - Very nice and professional
• Vinicius (9/5): Esse hotel vale a note que tem!! Ele é muito bom! - Gostei da localização, super próximo do aeroporto e eles tem serviço de transfer. Os quartos são organizados e limpos e tem tudo que você precisa, desde secador de cabelo até ferro de passar roupa… os atendentes são simpáticos e te ajudam no que você precisar!
• Administrator (10/5): Great stay super close to airport - The hotel was absolutely nice and clean and with amazing service, great location close to the airport and with a delicious restaurant. We were helped from first moment and got help in getting to the airport on the day of our departure. Room was clean and tidy. The restaurant has delicious food and lot of vegetarian option too. Breakfast buffet was rich and with lot of variety. During our stay personnel was lovely with us at all time, we were really glad to receive such a warm welcome. Unfortunately my room was just underneath the restaurant so when personnel started preparing breakfast service very early in the morning I could hear every noise coming from upstairs. My colleague had a room on the same floor and slept perfectly, so I am sure that the issue is limited to very few rooms.
• Morshad Hossain (10/5): -
• Sharon (10/5): Comfortable, relaxed and excellent service - Very welcoming, excellent service , staff were helpful Nothing all ok, just my choice I would like freshly made Parata on demand
• wenyu (6/5): - 员工服务非常好，到处充满着微笑 设施有点老旧
• Samiul (10/5): -
• MD SAFWAT (9/5): -
• Shahid (6/5): 6/10 This should be 3 star rating - Location Ease of Access It wasn’t a 4 Star but otherwise not a bad hotel to stay for couple of nights.
• Mohammed Mashuk (9/5): -
• Rajia (10/5): A prefect end to our stay in Bangladesh thank you to all the staff who looked after us - Clean and organised Close to airport
• Abu (6/5): - The price is too high according to the hotel.
• janwillem (9/5): - Als je vliegtuig spotter bent is dit een top hotel Schoon netjes, it de kamers eindigen op 07 kijken op de taxibaan, restaurant net zo, top bedden, goede veilige keuze
• Rakibul (8/5): -
• Md Jobaer (8/5): Overall it was pretty good - All the staff are very good and polite I booked a royal suite but it doesn’t look like a family suite
• Ahmedur (7/5): Good - price communication
• 850farhaa (10/5): Excellent - This very charming and welcoming hotel.Staff also so friendly,specially F& B Service Team and Front office they are amazing..we really enjoyed our moments.. There breakfast buffet items was so good and lots of variety option.. We will back again..
• Labiba (8/5): Very good - Staff & Environment Shampoo quality not good
• Mohammmed (10/5): Exceptional -
• Mark (7/5): Good -
• Mohammad (6/5): - A number of items didn't work properly and needed to be replaced. The iron leaked and cable too short, the first kettle didn't work, the second kettle didn't boil properly. The flush was too weak, the shower was too weak. The mattress wasn't as clean as expected and we asked management to vaccuum it.
• Stanford (6/5): - They charge 10usd for the “complimentary” airport shuttle
• Mohammad (4/5): Disappointing -
• Philip (7/5): good value for money, comfortable and quiet. - We selected this hotel due to the location. If you are familiar with Bangladesh, you will be aware that drivers use car horns frequently, including during the night. So, you want a hotel that's off of the main road. I am happy to say that I had very peaceful nights at the Marino Royal. Breakfast is slightly limited.
• Suriya (8/5): Very good -
• Syed (9/5): A very pleasant stay, will use the hotel again if I travel to Dhaka. - The rooms were well furnished and very clean. Staff were friendly and despite the location near the airport we couldn't hear any planes taking off or landing. The breakfast service was good. Nothing, it met my expectations.
• Zahirulislam (4/5): Below expectation - Hot water kept turning off Bedding was not comfortable and was old
• Excursion36288233592 (10/5): Excellent Price Value - Nice Ambiance & Quality Food with Service, Business Hotel in Budget Pricing in Uttara. Room were up to mark & well amenities. staff were very friendly. I would recommend all to visit Marino Royal Hotel for their business Stay in budget price.
• Labiba (8/5): Very good - Everything Nothing
• Ektier (5/5): Passable -
• Labiba (8/5): Very good - Hygienic, good staff, good foods Far from the main road
• M (10/5): We LOVED this Wonderful boutique Hotel in Dhaka -- the Room, the Restaurant and Exceptional Service! - We LOVED the modern room (similar to good US hotels), the management, the staff, their services, the wonderful restaurant, and a great location in Dhaka! We are Americans of Bangladeshi origin. We travel all over the US and the world, so we can easily compare the accommodations, amenities, meals and services of any hotel. In July 2024, my brother and I stayed for 16 nights. We give Marino Royal Hotel in Uttara our highest rating for a boutique hotel! It is noteworthy that our stay coincided with the massive political disturbance in Bangladesh. Yet, the hotel service did not skip a beat, everything went flawlessly for us! The hotel management, the staff from the front desk to housekeeping to the on-premises restaurant exceeded our expectation even during the difficult period in Dhaka. Our experience began with the Manager Mr. Anwar Hossain who promptly responded to my questions that I messaged from the US while booking the room. The housekeeping staff looked after our every need from cleaning the room meticulously to providing fresh towels to stocking the refreshments in our room refrigerator. The restaurant on the 10th floor is beautifully appointed with exceptionally attendant wait staff; and the 40-item breakfast buffet (included in our room price) is to die for – extremely flavorful variety of dishes! We want to give a special thankyou to Chef Peter and his staff for planning and executing a special dinner for a party we threw for my sister's family in the hotel's restaurant. The dinner party was phenomenal!!! We felt extremely safe with the security arrangements at this hotel. In future, we expect to stay at this hotel again during our visits to Dhaka when my wife will accompany me to visit my sister’s family who lives nearby in Uttara. Lastly, we bid our deep appreciation to the entire staff and management of Marino Royal Hotel in Uttara for making our stay comfortable and full of joy! --- Dr. M Rifat Ullah, Connecticut, USA Honestly, there isn't anything that we felt could be improved upon to enhance our stay. That says a lot! Bravo!
• Suriya (7/5): Good location and nice staffs. - Location None
• Labiba (8/5): Very good - Facilities & staffs The room was not that spacious
• Mostafa (10/5): Exceptional -
• Dipankar (8/5): Very good -
• Chaitanya (8/5): Very good -
• Yeor (10/5): It was a very short stay, but it was comfortable and enjoyable - Didn’t have the time to have the breakfast had to leave early for the flight back to London Air conditioning in the lift and in the landing area
• Sahil (6/5): Pleasant - Location and lobby and airport drop facility Breakfast and clinliness. Mosquitoes were all around on open breakfast and in room as well.
• Paul (10/5): - On my next trip to Bangladesh I’m staying here again. Grate location, extremely close to the airport. The only negative thing to say is that Gym is somewhat of a joke. I’m 6,2 and I touched the ceiling with my forearm. The equipment was not working properly. If they can fix that, this place is awesome.
• Nasir (8/5): Very good -
• Nirupam (6/5): Pleasant - Location
• Rafik (1/5): Can someone from booking.com please contact me on 07808212204 - I need to make a complaint I had mosquito bites from that place..and now am ill..Also they charged me double.
• Koysor (7/5): Good -
• Daniel (8/5): Excellent hospitality & service -
• Abdul (8/5): Good overall but pricey compared with other choices. - The rooms were clean, spacious, and of a high standard for Bangladesh. Room service was great. Mosquitos in the rooms stopped us having a good nights sleep.
• Sharon (10/5): Exceptional -
• Amar (9/5): Superb - Good staff and courteous
• Stephen (8/5): - Great breakfast.
• Zaid (9/5): Superb -
• Rownak (1/5): Bad - It is not worth the price and I am fully disappointed with the service. unhygienic.
• Tamina (1/5): Bad - There is nothing to like. Service was too poor. The safety box was not working properly. It was a bit expensive, food could have been better. The room was small.
• Pratima (7/5): good - you should include more vegetarian dishes option food not much choice by vegetarians
• Sandeep (8/5): Very good - The excellent breakfast spread The room was small
• Divya (10/5): - My parents found it very convenient to stay here as they had to catch their flight early. Staff were very helpful.
• Dhruv (6/5): Pleasant -
• Pichitpol (3/5): It is not worth the price and fully disappointed - Near the airport The hotel is next to the broadcast mosque wake you up every day at 4.30 am Nothing is better than Marino hotel but price is twice expensive
• Ayesha (10/5): Exceptional -
• Dakshesh (8/5): Good stay - Location All good
• Akm (2/5): Based on price, service & cleaness should be more than now where got. - Just location was ok. But room was not good. Not clean. Based on price, service was not good. Not clean room. Price wise facility is less.
• Hamza (4/5): Disappointing -
• Bhuiyan (6/5): Pleasant - Should friendly
• Andzej (10/5): Exceptional - The hotel is very clean and comfortable. The workers are very polite and helpful. Breakfast is common, but the restaurant is very hygiene clean and food was tasty. We have been met at the airport and transferred after check out as well. Airport is about 10 mins by car. Near the hotel there are a few stores to buy some food and souvenirs. Thank you!
• Rezwana (8/5): Great - Staff were welcoming and accommodating. Location was perfect as its close to the airport. Room and bathroom was nice and spacious
• EdB328 (8/5): Nice stay - just wish the shower had hot water - Had good stay for two nights - nice room, clean. Pick up from airport was perfect, and had early morning return to airport through hotel as well. Huge breakfast with lots of choices - from donuts and pancakes to butter chicken. Quiet neighborhood, but not much near the hotel if you wanted to venture out. No hot water for shower. Staff was very friendly and helpful.
• Vasile (1/5): Bad - Despite having made a reservation for the hotel through booking.com, I encountered a frustrating situation upon my arrival. Unfortunately, the hotel had overbooked its rooms, leaving me without accommodation for my intended stay. It was disheartening to be faced with the unexpected news that I could not stay at the hotel I had carefully chosen and booked.
• Smartyrocks (10/5): Exceptional -
• Anonymous (9/5): Superb - Simply supply of additional water at the room should not be charged. Hotel rent is already very high for supplying additional bottles of water again asking money is not good for the hotel. Really I got surprised when they sent hotel boy to conveying the message to me. I disagreed to take water. Even tea/ coffee for only one time stock kept in the room is not a good hotel quality. Please take all these issues.
• Ms (6/5): Pleasant -
• Moktodir (6/5): Good hotel but had poor experience on this occation. - Excellent shuttle service, they collected me from the airport and dropped off again on departure. The Driver Tanzil is very good well mannered and professional The Reception Manager disputed the booked price in booking.com and tried to charge me a higher price and delayed my checkout by half an hour. They took the payment on checkin and asked me to pay again on checkout again. I produced my payment receipt but he still carried on the argument for 30 minutes more that I didn't pay enough. For the second time there was no hot water in the shower and and came home with a cold and was ill for a week. However, After I submitted my initial review the manager got in touch with me and apologised for payment dispute. Then persisted with request to revise my review no less than 5 times so I have now submitted by revised review but I am not deleting any of the original comments as it is based on truth. If they want a better review they better make sure that there is hot water in the shower no matter what time of the day or night I take a shower. I intend to go there again and hope for a better service.
• JENNIFER (10/5): - Excellent customer service and staff that are willing to go the extra mile. Will continue to use this property when in Dhaka.
• Mary (9/5): friendly staff, prompt attention, amenities are good - good choices safety box was not working properly
• Christopher (9/5): A great place to stay close to the airport. - It was very close to the Dhaka airport, and was immaculately clean. Staff was extremely helpful and welcoming, facilities very nice. It was a bit expensive, food could have been better.
• Asish (10/5): - Mainly mosquitoes in this area not only the hotel is annoying. Food , stuff and most of the services rendered are very good. I can say best food I ever tried in any hotel.
• Masud (10/5): kindly staff - super location. nice room with super air conditioner
• Sgunwan (5/5): Passable -
• ShieldsyinSrilanka (4/5): Close to the airport but careful what you wish for!! - Close to the airport but that is where it ended... The lobby was professionally presented, and on arrival the staff appeared to be competent. The room was ok however it had numerous mosquitos in it and smelt as if it had been closed up for a while. The air conditioning was below average and during the evening it stopped working and the room started heating up...after several requests to the reception for assistance I was forced to pack my bag and go to reception to request a new room. Second room had the same issues with mosquitos however the aircon worked so some relief. Breakfast was ok and the transfer to the airport was in a very average vehicle. In my humble opinion this hotel is not a business class hotel. Staff need to understand that they are working to make the customers stay the best they can and simply ignoring requests for urgent attention caused me great consternation.
• Nithiananthan (9/5): In short, it was an excellent stay. Staff are amazing! -
• Sharon (10/5): Exceptional -
• Tim (10/5): The staff are very friendly and professional, rooms are clean and the breakfast is great. -
• Haisam (6/5): Pleasant -
• JENNIFER (10/5): - Customer service is excellent and they are always willing to go the extra mile. Will be using hotel for all trips to Dhaka!
• Arun (8/5): Very good -
• Dato (5/5): Not so friendly -
• Hassan (6/5): very small room and very noisy, especially night time - not much staff and service
• Nuru (9/5): Great stay for transferring from Dhaka airport, will definitely be staying again - The breakfast was good, there were rice, noodles, cereal, pancakes on offer. Much better range than I expected. There was some confusion amongst the staff on the facilities available. The person that handled my airport transfer told me that there was a spa and jacuzzi available, wheras the front desk told me there were only beds and restaurant/cafe and no additional facilities. I only saw the spa signposted on the last day
• Gerard (6/5): Pleasant -
• Bakhtiar (8/5): Very good -
• Mastaquz (9/5): Superb -
• Sharon (10/5): Exceptional -
• Sara (10/5): Exceptional - This is an underrated hotel close to the airport with impeccable service and features. Extremely impressed with my overnight stay. Furniture was modern, everything seemed clean and fresh. The customer service was top notch. Everyone spoke English. The breakfast was high quality. The view from the 10th floor restaurant was beautiful. The restaurant was 24 hours. One area that could be improved is communication between staff and their experience as a hotel of dealing with booking.com bookings. But still the service was great nonetheless.
• Iqbal (5/5): Passable -
• Naimul (9/5): Superb - Breakfast and shuttle service was great.
• Rodrigo Otavio (10/5): - Stayed at this hotel for two nights. Everything was perfect, lovely staff, amazing breakfast, great wifi, quiet, clean, comfortable, and the transfer to the airport worked great. Everybody was very friendly with me. Couldn’t ask for more.
• Peter (9/5): Great for airport layover - Great for airport layover: good service, good room, good breakfast A bit slow with checkout and airport shuttle
• Amar (9/5): Superb - Good breakfast, awesome bread. Good staff. Rooms nice. Location wise perfect., Na
• Mohammed (10/5): Exceptional -
• Marcus (8/5): Very good - Great location and comfortable bed. Rain shower was however not in good standard. I missed a sunroof top with a pool. Everything else was very good. Staff wonderful, food as well.
• Haisam (6/5): Pleasant -

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