El Alcazar

Location: Cuna de Allende, 13, Querétaro, mx

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Non-smoking throughout
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• First aid kit available
• Property cleaned by professional cleaning companies
• Access to health care professionals
• Face masks for guests available
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Internet access
• Housekeeping on request

Rooms Available

• Master Suite

  This large suite features 1 king-size bed and a sofa bed. Guests also enjoy a spa bath, as well as a cable TV and seating area.

  Max Occupancy: 5 (2 Adults)

  • Shower
  • TV
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Suite

  This suite with 1 king bed and 1 sofa bed comes with a cable TV. There is also a wardrobe and free Wi-Fi throughout.

  Max Occupancy: 5 (2 Adults)

  • Shower
  • TV
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Superior Suite

  This suite comes with 2 queen beds, a wardrobe and a cable TV. There is a seating area, and free Wi-Fi is available throughout.

  Max Occupancy: 5 (2 Adults)

  • Shower
  • TV
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

Guest Reviews

• Adriana (6/5): - Me gustaría que contaran con secador de cabello, plancha de ropa
• Ma (10/5): - Todo bien
• Pat (10/5): - The staff at Alcazar was very polite and courteous of our needs and questions. We ate at their restaurant and enjoyed our dinner. We will stay with them again in the future.
• Evagelia (8/5): Quaint hotel in a brilliant location 8/10! - The Good: the staff are incredible! And the place itself is really lovely and very quaint. The rooms are cleaned daily to such a high standard and the towels are plush. The beds are comfy and the pillows are lovely too. You are right in the thick of it location wise. You are close to shops, bars, clubs, and restaurants as well as the all-important central Jardine that centres around the most incredible church. We really liked staying here. It was great for our 3 night stay. It's not technically what we didn't like, it's just important things to note if you do stay here. There was no bad experience here, none of the below bothered us personally - it's just an FYI. TV only has Spanish speaking channels - not an issue as we just cast our phones to the smart tv. Next door to Quince Rooftop bar that plays music until 1am every night directly into the terrace that all the rooms come off. We didn't mind as we liked the music but if you are early to bed you may find it difficult. We personally had a gorgeous double story villa, so if you dont like stairs, be sure to ask for a single level when you book. Again, the above were not things we didn't like, it's just an FYI to be aware. Overall we would definitely stay here and recommend it to all our friends. We had an 8/10 experience which is an excellent overall stay :) 😀
• JOUNGOOK (10/5): - 멋진 위치
• Mayra (10/5): - This hotel is located right in the center of San Miguel, close to everything. Very clean and staff was super helpful and nice. Would definitely stay here again!
• Valentino (4/5): - Muy bien ubicado, limpio! Mucho ruido, y la persona del valet me robó mis lentes.
• Jessenia (10/5): - The hotel was awesome and the service was nice, love location.
• A (10/5): - Limpio cómodo, económico, solo que se escucha todo lo de la demás habitaciones
• Maricela (10/5): - Excelente ubicación, solo que se escucha mucho ruido y la habitación estaba limpia pero tenía unos tapetes muy sucio y la cortina del baño también bastante sucia
• juan (10/5): Excelente - Excelentes instalaciones y servicio
• Verified traveler (10/5): - todo muy bien, solo tuve el inconveniente de que en trivago puse el filtro de "se acepten mascotas " y me salió este hotel y cuando llegamos resultó q no aceptaban , creo esto no es culpa del hotel ,el gerente nos dijo y le dijimos y ahora? Dice " pues ya ni modo " eso no me gustó xq te hace sentir incómodo , quiero aclarar q mi mascota es una " Chihuahua " muy educada y tranquila , afortunadamente no pasó a mayores y no nos corrieron , no era culpa de ninguna de las partes , por lo demás exelente en todo
• Mar (8/5): - Excelente Hotel centrico , no de lujo, pero muy buena opción económica
• Ubaldo (8/5): Comodidad - Muy bien. Excepto que la habitación no tiene ventilación y es muy ruidosa. Pero es comoda.
• Verified traveler (8/5): Excelente Ubicacion - El hotel Alcazar fue excelente. Tanto sus amplias habitaciones como la atencion del personal ... pero sobre todo por su ubicacion nos hizo nuestra estancia muy comodos. Lo unico q podria decir esq se encuentran a un lado del Quince un lugar bar padrisimo pero en la noche suben demasiado la musica x q es terraza y si esuchamos todo!! -- lo volveria a considerar x la ubicacion!! - no tiene estacionamiento!! Pagamos x nuestra cuenta una pension para el carro.
• LUIS ROBERTO (8/5): - Ruido de musica de antro vecino, no deja dormir tranquilo.
• andrew (4/5): Nice Hotel - Way Too Much Noise - The hotel was very well situated. Nobody at the front desk spoke Englsih nor were they very service minded. The wifi in the room was weak. The room itself was nice and spacious. However, there is a disco located right atop the hotel roof with music pulsating until 2:00am each night. It was less noisy during the day but the room still vibrated from the base sounds of the music even during afternoon hours. This information should have been made available.
• Javier (2/5): Desastroso - Hotel NADA recomendable Hay un bar nocturno que cierra a las 2 am A 10 metros del hotel Además en la azotea del hotel hay un restaurante q cierra a la 10 pm No se puede descansar no de noche ni de día
• GABRIEL E (8/5): Buen hotel pero ruidoso - Excelente hubicacion, habitaciones amplias y cómodas, excelentes restaurantes y bares en los alrededores, dos restaurantes y bares en la azotea del hotel que generan mucho ruido externo sobre las habitaciones de planta alta
• fer (6/5): Ubicación - La ubicación es excelente lástima de la atención sobre todo en el turno nocturno ya que la persona que nos recibió no tenía la respuesta para nada y menos la disponibilidad de ayudar, el hotel no tiene estacionamiento y no cuenta con algún convenio con una pensión o estacionamiento cercano. El wifi no llega a las habitaciones, las cuales son amplias, cómodas y limpias. Muy ruidoso por qué hay un bar en la azotea y las pisadas de los huéspedes del piso de arriba se oyen muy fuertes y sin contar las campanadas de la iglesia desde las 6 am.

Photos