Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Location: 611 Historic Nature Trail, Gatlinburg, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Non-smoking throughout
• Heated pool
• Public transport tickets
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• 24-hour security
• Key card access
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Ski lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Art gallery on site
• Exercise/lap pool
• Secured parking
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Paddle boating nearby

Rooms Available

• Queen Room with Two Queen Beds - Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Queen Room with Two Queen Beds and Transfer Shower - Mobility Access

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

• King Room with Sitting Area, Transfer Shower and Sofa Bed - Mobility Access

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed

• Queen Room with Two Queen Beds, Sitting Area and Sofa Bed

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Sofa bed

• Queen Room with Two Queen Beds, Sitting Area, Transfer Shower and Sofa Bed - Mobility Access

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Sofa bed

• King Room - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• King Room with Sitting Area and Sofa Bed

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed

• King Room with Roll-In Shower - Mobility Access/Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Hearing accessible

• King Room with Sitting Area and Sofa Bed - Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa bed
  • Hearing accessible

• Queen Room with Two Queen Beds

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

• King Room

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• King Room with Transfer Shower - Mobility Access

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• Room, 2 Queen Beds

  2 Queen Beds

  300 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with satellite channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Transfer shower
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Suite, Multiple Beds

  2 Queen Beds and 1 Double Sofa Bed

  462 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with satellite channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, double sofa bed, and desk; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Room, 1 King Bed

  1 King Bed

  228 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with satellite channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Transfer shower
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  364 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with satellite channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Premium bedding

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, double sofa bed, and desk; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Free cribs/infant beds
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• King Suite

  This suite has a flat-screen TV.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Key card access

• Queen Suite

  This suite features a seating area and air conditioning.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Key card access

• King Room

  This double room has an air conditioning and seating area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Key card access

• Double Room

  The hot tub is a top feature of this double room. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

Guest Reviews

• Cook (9/5): - The trolley Limited breakfast options at hotel.
• Anita (9/5): -
• Vincent (8/5): -
• Jeanette (10/5): -
• Malloree (10/5): Would definitely recon for budget and for families. - Loved the room layout Could have comfier beds
• jerri Robinson (9/5): -
• Elizabeth (9/5): Clean, well maintained hotel with a friendly staff in a good location. - Clean, well maintained hotel. Decent breakfast. Friendly staff. The hotel plays music by the pool until 10:45 pm nightly. Unfortunately, it drifts up into our room too. I thought someone was having a party until I called the front desk to ask about it. They turned it off at 10:30 pm. I am sure it is fun by the pool but not so fun in your room as night gets later. Also, do you really need to charge for parking?
• Kimberly (8/5): -
• George (9/5): -
• Luis (7/5): -
• Cindy (10/5): - The Staff was So Nice and Professional! Very knowledgeable about The Area, Gave Recommendations. The Bed was Comfortable! Stay was Lovely 😍 The fact that we had to Finally Depart! Stay was great! Parking wasn't too bad, but it does get crowded. Although we didn't eat breakfast there, it was provided on site!
• Michelle (10/5): -
• mark (10/5): Good location to everything. Room clean. Comfortable - Location Breakfast wasn’t good
• Drusilla (7/5): Short and needed rest. - Pool for kids Took a long time to check in. Tech issues with process. Did not get two double beds in one room which is what was requested.
• Abigail (9/5): -
• Bevala (7/5): -
• Sa'Bre (10/5): Everything was perfect definitely will stay there again. - Location , cleanliness , staff no complaints
• Barry (10/5): - Laura was terrific. I had a problem with a Marriott gift card and she was absolutely wonderful in taking care of the issue.
• Soddy Daisy Soccer (10/5): Perfect. From time I walked in. - Layout Nothing
• Janis (7/5): -
• Ashley (10/5): -
• Wolfgang (10/5): Gute Unterkunft für einen Besuch in Gatlinburg - Sehr guter Standard und sehr zuvorkommendes Personal Unterkunft entsprach in vollem Umfang unseren Vorstellungen
• Nayibe (9/5): - Everything
• Sarah (10/5): -
• Amber (10/5): Would recommend for great price and comfort - The cleanliness and great property quality! We had a very comfortable nice stay! Definitely recommend! There’s nothing I didn’t like!
• Iosefa (10/5): -
• Daniela (10/5): I’ve been several times to this property and loved it every time - The location is perfect and the room cosy and nice
• Kynley (7/5): Good - Room size was good, bathroom great, bed was comfortable Guy at desk at check in, not friendly or welcoming. Pillows suck.
• Perez (10/5): Lo máximo - 1000 de 10
• cesar (10/5): -
• CHARLES (7/5): -
• Jay (7/5): Location was great, staff was super nice and accommodating, hotel was kept very clean and tidy. - Breakfast was good, but variety could have been better. Location was good! The Bed and sofa were too soft with little support. The toilet was extremely low to ground.
• Gictol (10/5): -
• Howard (8/5): -
• Victor (10/5): Great stay - Very conveniently located
• Susan (10/5): -
• Deidre (10/5): It was a perfect stay at that rate. Clean, comfortable and cozy. - The property was very clean, and nice! NA
• Bayanova (8/5): This hotel was a great definitely to us and had everything we needed for a reasonable price.Great central location,nice - Location and SPA ! the air conditioner/heater in the room was somewhat noisy at night felt uncomfortable
• Natalie (10/5): - Room 211- There was nothing wrong with the breakfast. I preferred to eat at local restaurants. Nothing. Everything was great. The older Jamaican gentleman was a pleasure to talk to.
• Roberta (9/5): -
• Darren (9/5): Nice and comfortable -
• Omar (10/5): - Very clean Great
• Aaron (9/5): -
• Matthew (9/5): Very good - Upgraded room for free, pool/outdoor area. N/a
• Sharon (10/5): - The gentleman at the front desk was very friendly. Breakfast was great!
• Dennis (7/5): Stay was very Nice. The cars from the car show were Annoying - All of the Breakfast was very Good. The Lady in the Breakfast area was Very Polite
• yinrio (9/5): -
• Jessica (10/5): -
• Gwen (10/5): I would definately stay here again!! - The location was great! Very clean! I have no complaints
• Irvin (10/5): -
• Janice (9/5): Gatlinburg is a wild town. You have to pay to park at your hotel and pay to park everywherevyou go. We were there for th - The bears came to us in the parking lot! Also across the street in a neighbor’s yard. Even watched the 5 bears run up the trees. Nice breakfast. Elevator malfunction and one had to be closed which made the wait pretty long. Not their fault though.
• Michael (10/5): Very clean and neat.Staff was very friendly - Clean and safe Nothing
• Tyler (10/5): -
• Hernandez (8/5): - La limpieza Que cobran wl parking
• William (1/5): - Everything was fine except charging me for parking and not mentioning it to me as I checked in. Big surprise. Didn't like being charged for parking when on booking it say parking available. They could at least have the courtesy of explaining your going to get billed extra for parking so your expecting another charge and calling to find out then get someone rude on the phone. Never will I stay here again
• Nicole (5/5): Staff shouldn’t judge the customer and always tell them of all charges upfront. - The property itself was clean and a nice hotel. Most of the staff was pleasant. The breakfast in the mornings was good. I didn’t like the fact that the staff member we checked in with seemed offended I had paid with affirm and then said they hadn’t received payment after I had already called to confirm payment. After that we didn’t get a welcome packet and certainly wasn’t told you also get charged for parking and etc. It shouldn’t matter how a customer pays for a room just do your job and be professional. The only other complaint was the bed/pillows were uncomfortable.
• Thomas (9/5): - Breakfast was very good and the location was very convenient. Most attractions were within walking distance. I didn't know about the$16/day parking fee until I checked in.
• Leandro (10/5): Muy bueno! - Limpieza y te limpian la habitación a diario! El desayuno puede mejorar! Pero no es malo….
• Adriana (10/5): - Very close to downtown Gatlinburg, easy walk. Not a good view of mountains
• Samiyah (8/5): - I loved the facility’s location and how clean and spacious my room was. Had an issue upon check in with front desk staff. He was very rude and unprofessional.
• Tamisha (10/5): Amazing - Clean Bears
• Logan (10/5): - Good location
• Brian (9/5): -
• Chinita (9/5): -
• Kenneth (8/5): - Staff was very friendly and courteous. One of the two elevators was not working and it looked like this was a long time issue. This made for some very long wait times. Especially in the morning because the housekeeping had to use the same elevator. Breakfast was okay but there was no variety. The same items were available and was uninteresting for a multiple night stay.
• Karen (5/5): -
• Debra (10/5): Always a pleasure - The location is off the Main Street making it an easy place to get around. Also close to the trolley stop I was very supportive that there is a daily parking fee. For being not in a major city it was a little much
• Kristy (8/5): -
• Colleen (10/5): High end beautiful property - Everything It was perfect
• Brittany (8/5): -
• Clarissa (10/5): -
• Vishal Gaur (10/5): -
• Melissa (7/5): - It was very clean and rooms were nice. Staff was not friendly and when we left at 5am there was no one on duty at the front desk. I’ve never seen that before. Lights off, office door shut, card collector out. Interesting.
• Milford (9/5): - Everything was good except the fee for parking didn't no about that till check out time 🙃 Parking fee
• Joseph (9/5): -
• Ni’Tasia (7/5): Overall great stay and would probably stay again we ever stay in gatlinburg again. Parking is $15 daily so I’d prepare t - Spacious rooms, hot tub, and location. Clean towels and wash clothes daily(w/o asking). Slow elevators. Minimal breakfast options.
• leah (10/5): -
• Lina (10/5): - Excellent location, service, cleanliness, and comftable space. We will definitely stay there again. All is good
• Hagenson (9/5): -
• YASER (9/5): -
• Jennie (9/5): - Clean room, comfortable bed. Close to Downtown Gatlinburg. It is walkable to downtown Gatlinburg via Airport Road, about a mile.
• Debbie (10/5): - The room was nice and clean close enough to town but far enough away to be out of the noise The king size bed was not that comfortable very firm mattress
• Richard (3/5): - Clean and location Paying 15.00 a night to park in the hotel parking lot that I booked and paid for room. Will not be staying with them again.
• Richard (9/5): - Kamer. Badkamer. Bedden. Ontbijt. Eigenlijk niets. Pas op voor beren op die locatie. Wij hebben hier een ervaring mee gehad. Er kwam een beer 5 m. achter ons uit de bosjes maar is goed afgelopen. Wordt ook voor gewaarschuwd met grote waarschuwingsborden. En kijk maar op You Tubu.
• Janet (4/5): Spoiled by anxiety over continued double payment problems - Room size Charged twice for stay, hotel advice Booking. Com didn’t send payment., even though showed them payment made 10 July. Still took full payment. Still waiting on getting this sorted. A bit of a long walk to get back to hotel
• Suzanne (8/5): -
• Edyta (10/5): - Clean
• Derek (10/5): - Was the cleanest hotel I’ve ever stayed in after years of travel around the United States.
• W (10/5): - N/A
• Lynn Hadass (10/5): - Had a wonderful time.
• George (10/5): - Comfortable and quiet. Housekeeping staff very friendly and supportive.
• Tammy (4/5): - wasn’t told ahead time about 15.00 a night parking fee or I would have book somewhere else I ask desk person about it when we was checking out a he was rude about it and said that just the way it is we won’t stay where we have to pay for parking when we are already pay for room very displeased
• Deborah (10/5): - Very clean and well maintained. Not sure, but appeared to be fairly new. Away from the madness of main street Gatlinburg, which is why I chose it.
• Rebekah Rachel (10/5): A comfortable, clean and convenient stay for a visit to the Smokey Mountains! - Clean and comfortable
• Rachel (10/5): Would stay again - Very friendly staff. Room was clean and bathroom was very nice and updated. Breakfast was a good selection.
• Judith (10/5): - The hotel and staff were excellent. But there was a long walk to any restaurant, which was hard at our age and because there was lots of traffic we opted to stay in and have something delivered. The desk clerk was very helpful. Also, breakfast was very tasty the next morning.
• Sharon (9/5): - Location. Room size. Friendly staff Scrambled eggs were awful and served all 3 days during my stay
• Laurence (8/5): - Consistent quality. Clean, comfortable room. Decent breakfast.
• Caroly (6/5): - Very disappointed that i had to pay 15 a day for parking. Wasn’t aware when i booked. The property was not walking distance for us. My husband is disabled and cannot walk the distance to shopping on the strip. We hade to pay additional fee for parking in a lot to shop.
• Diana (8/5): - No complaints, happy with everything

Photos