Oak Ray Ella Gap Hotel

Location: passara Road,Ella, Ella, lk

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Single Room

  The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

• Deluxe Quadruple Room

  The spacious triple room features air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Lockers

• Deluxe Room

  The spacious double room features air conditioning and a private entrance, as well as a private bathroom boasting a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Lockers

• Deluxe Twin Room

  The twin room features air conditioning and a private entrance, as well as a private bathroom boasting a shower. The twin room provides a wardrobe and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Wardrobe or closet
  • Cleaning products
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter

• Deluxe Triple Room

  The spacious triple room offers air conditioning and a private entrance, as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Wardrobe or closet
  • Cleaning products
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter

Guest Reviews

• Mariam (4/5): - We didnt like our room and it wasnt clean so they offered to change it to a bigger room. Washroom smells bad, beds made loud noise, water temperature is changing every second from freezing cold to burning hot, floor is not clean and some staff weren’t very nice
• Raquel Priya De Xavier (10/5): Pleasant stay - The location was very convenient and close to restaurants and other amenities. The staff were super helpful and cordial.Went out of their way to make us feel at home . Breakfast was good. The height of the raisers need to be modified to help customers especially at level 2
• Elena (10/5): -
• Debajit (6/5): - Location was fabulous. Staffs were very good. I took a family room, size was huge. Lack of maintenance. Water was leaking from Bathroom. Main entrance door did not have auto lock, needed key to lock from inside. Breakfast spread was average.
• Abhijeet (10/5): Great place to stag - Great location, clean rooms, good breakfast spread, very warm welcoming people
• Margaret (6/5): -
• Hasitha (10/5): We are very happy to introduce this place and your serbice to oir frinds and families - All hospitality services are excellent . Location
• Dammika (9/5): -
• Aline (10/5): -
• Dheerendra N (8/5): All in all a very pleasant experience.and overall a good experience. - Location was excellent, staff was very nice, room was of a very generous size. Property is aging and needs major renovation, specifically the floors and some parts of the roof where the roof gutters are not cleaned and are clogged with leaves and dirt, resulting in damage due water clogging. This could become a safety hazard one day. The maintenance staff needs to be empowered to do the required repairs.to this nice property.
• Mia (7/5): Ok ophold - Stort værelse med stor altan. God beliggenhed, tæt på restauranter og barer. Venligt og serviceminded personale Lugt af skimmel. Trist morgenmadsrestaurant. Poolen var for kold at bade i.
• Anthony (7/5): - Great location and clean with decent amenity Staff tried to downgrade our booking on the presumption we were gay… travelling with my brother
• Moshit (8/5): החוויה היתה נעימה , המיקום מושלם והחדר גדול ומרווח. ארוחת הבוקר טעימה ומגוונת. - ארוחת הבוקר היתה מגוונת וטובה. הברכה לא מזמינה. חדר כושר עם 2 מכשירים ישנים , לא שמיש בכלל
• Eva (9/5): -
• NB Harry (10/5): 位置特别好，阳台能晒衣服，自助餐非常不错，特别各式咖喱特别好吃前台人员服务态度很好。 - 很满意，早餐咖喱特别好吃
• Lucy (10/5): Happy and a great reset for a small family after a few odd places stayed previously. - Very lovely hotel. Staff were fantastic, helpful and happy. We got a room upgrade from three single beds to a double and king. Very helpful for a young family of four!
• Shan Hannan (1/5): -
• Michael (10/5): Top Unterkunft in spitzenmäßiger Lage - Ich kann gar nichts bemängeln ....Lage,Größe des Zimmers,Ausstattung sowie das Frühstücksbuffet aber auch das Personal war top !!! Nichts auszusetzen .....
• Shravani (10/5): - The location was right in the middle of the city, close to restaurants and shops. The service was impeccable, highly recommend this place! The water pressure is quite low but manageable.
• Paul (10/5): - Great location, amazing staff and awesome buffet breakfast Had a wifi problem but that was soon rectified
• Zaina (6/5): -
• Krishantha (8/5): -
• Martin (5/5): Good location but that’s about it - Location was great Very dated hotel, leaking bathroom ceiling, so noisy we checked out early, the breakfast was shocking
• Anand (9/5): For Ella just go for it ! - Excellent Location, staff hospitality and warmth, accommodative management Better breakfast spread n taste.
• Ritesh (8/5): - Location was good Room size was good for 3 adults Breakfast could be better
• Satinder (10/5): Room was big, clean, hot shower. - Location was good very close to the shops. Lots of restaurants. All good
• Marsooque (1/5): -
• Aishath Sadha (8/5): - Very clean and tidy rooms with welcoming staffs.
• Henry (8/5): In the heart of Ella! - In the heart of Ella, the location is outstanding. Great service, good facilities & very nice staff that gave us a wonderful little gift on departure. If you want to get the most out of Ella & would like somewhere that is reasonably priced, then stay here. The wifi is patchy, difficult to work with.
• Tom (7/5): - Great location, just as the rest of the comments suggest, it’s a little rough on the edges but otherwise a great comfortable stay.
• Lee (6/5): Good location, but dont take USD - Location was good. Food was very good. Being told that they take payment in USD and then not accepting them if they had any kind of mark or stain on them. They need to make it very clear on the website and on booking.com that only pristine USD notes would be accepted. Most of our notes had marks on them. Apparently the banks wont take them, yet we managed to use them in Colombo and Kandy and Tissa.
• Inge (7/5): Gute Lage in Ella - Die Lage in Ella ist hervorragend und das Personal sehr aufmerksam und freundlich. Zum Abschied bekamen wir Tee geschenkt. In unserem Zimmer 307 waren nachts extrem laute Geräusche, als ob irgendwo mit einem Bohrhammer gebaut wurde. Die Rezeption konnte es sich nicht erklären. In der 2. Nacht war es ruhig, dafür in der 3. Nacht ab 2 Uhr nachts wieder ihren betäubend
• francesco (8/5): - Posizione molto centrale Camera troppo piccola e colazione scadente
• Nathan (8/5): - Really kind staff who made our stay very special for our honeymoon. Hotel decor is a little tired but is good value for money and right in the middle of everything.
• Ross (8/5): We chose this hotel for the pool and location. Great spot as a base for exploring Ella. While the rooms are quite basic, - Great location - on the road that you walk to 9 arch bridge and Adam’s peak. Also right in the centre of town so access to everything. Rooms very clean. Breakfast buffet had some great curries and fruit. Enough croissants and bread to feed the kids and good fruit. Staff are great. Pool is very nice if you have the weather. Rooms are quite basic but functional. No fridge which would have been nice. Was noisy at times on top floor but it is a town location.
• ali (5/5): - Ok Ok
• Guillermo Daniel (8/5): Bien caro para Sri Lanka - La ubicación, el desayuno. Algunos buenos detalles (cómo la cesta de frutas) La habitación no era la que pedimos cuando llegamos, el personal desconocía que hacer con la reserva, nos tuvimos que cambiar a una habitación más chica, linda pero no era lo mismo. Muy caro para lo que es Ella y Sri Lanka en general.
• Lisa (8/5): - Location is amazing! Staff are really friendly and go out of their way to accommodate you. Some of the facilities were a bit dated
• Di iorio (10/5): - The warm welcome from the staff, their care in looking after us and making sure we had all we needed for a comfortable stay. All staff is a credit to the hotel for their hard work, and a special mention to Jeewaka, Satheesha, Isuzu, Hasindu and Ujith that were always there for us with their kindness and smiles. As a tip to next guests: the noise of the rain tapping on the roof can be very annoying. We asked for a room change and the staff was super helpful.
• Ramathasan (10/5): -
• Mohammad (1/5): Bad - Itwas bad experience than I have done before every thing was a terrible and the price never fit that service and bad room and food The bed was super old and water in the shower was lacking
• Harris (9/5): - The location, right in the centre of Ella downtown
• boaz (10/5): -
• Damayanthi (7/5): Satisfied. Bathroom is not clean that much. - Yes. It’s good.
• Inon (9/5): - Location , staff ,clean
• Andra (4/5): -
• Helen (10/5): -
• sergio (10/5): Un pequeño lujo en Ella - Buena ubicación, desayuno excepcional con bufet continental y asiático, buena piscina y personal atento y profesional. El recepcionista, Ujith, nos dio un trato muy personal. Ademas, unto con el gerente, nos hicieron una agradable despedida y un regalo. En la noche se escucha algo de ruido de bares cercanos al estar tan bien ubicado. Pero no depende del hotel
• Gitanjali (7/5): - Location great Room a little on the small side
• Maxime (8/5): -
• nitai (9/5): - מלון יפה ונעים, שדרגו אותנו לחדר ענקי, צוות מאוד שירותי, מיקום מעולה! הרצפה והתקרה בחדר אמבטיה. נוף בינוני.
• Stav (9/5): - הכל חדש נקי ומסודר ביחס לסרי לנקה. הצוות אדיב ונותן תחושה שהגענו למקום שמכבד את עצמו היו דברים קטנים שהשתבשו בחדר אבל זה לא קריטי בכלל.. הפח הפסיק להפתח וביום האחרון קצת התחילה נזילה מהכיור. בטוח שהיו מסדרים אם היינו מעירים פשוט כבר עזבנו
• Ali (8/5): -
• Buddhika (10/5): -
• Sarah (8/5): Great stay, value for money. - The hotel was nice. The kids enjoyed the pool facilities. The staff were very friendly and accommodating. Decent bedroom/bathroom facilities. A great location for restaurants and shopping, including the wine shop! The shower head needed attention which we reported. Otherwise no issues or concerns.
• Jean-Charles (9/5): Si je devais retourner à Ella, j y séjournerai à nouveau. - Quoiqu'il soit au centre du village, l hôtel est relativement calme. La piscine est agréable et le service de restauration propose un buffet diversifié.
• Arnold (8/5): Gerne wieder - Sehr gutes Frühstück - sehr nettes Personal Alles gut- tolle Rezeption
• Joanne (8/5): Very good -
• Anna (10/5): Very welcoming staff - Convenient location and felt luxurious after some of our other accomodation Pool lounges could do with cushions 😎
• Préscilia (10/5): Hôtel incroyable - The hotel is incredibly beautiful, very well equipped, the rooms are spacious and very clean. It is located in the heart of the town, making it within easy walking distance of the various restaurants and shops. The hotel is a 5 minute walk from Ella station. It was my husband's birthday, and Ujith made us an in-room cake with candles! My husband even got a wrapped present before he left. A real sweetheart! The staff at this hotel go out of their way to make your stay enjoyable and unforgettable. Thank you so much Ujith! Tout était parfait.
• Philippe (7/5): Good for one night. - Central. Good breakfast. We received tea as a departure gift. No hot water. It was slightly heated. Other’s customers complained also. They want you to pay in dollars and can’t explain why.
• David (8/5): Very good -
• David (8/5): Very good -
• Aarakan (9/5): Superb -
• Elizabeth (10/5): Exceptional - It's clean, it's cool, it's right in the town but not loud. AC and a hot shower, a pool,.amazing breakfast. I booked for 1 adult and three kids and the room said it would have two large beds. We had three twin beds, so two kids had to share a twin bed. For the price, I should have gone and argued it, but I was exhausted so we just swam in the pool and dealt with it.
• Sudharshini (2/5): Very poor -
• Sudharman (6/5): Pleasant -
• Kogilan (10/5): Exceptional -
• Bethany (9/5): Lovely stay and great location - Big room and bathroom. Friendly staff. Was very clean. Perfect location for Ella central strip of restaurants and bars and walking distance for other key tourist locations. WiFi was very hit or miss. Our hot water cut out in the shower but after we called reception twice they sent someone to help us which was good. Our room only had partial lift access, which was fine for us but wouldn’t be for anyone needing step free access.
• Monirul (8/5): A perfect allrounder place in Ella, Sri Lanka - A very good location and perfect place to stay in ella. Everything is within 5 min walk. Nothing to dislike
• Lesley (10/5): Great hotel, perfect location - Location was brilliant, just off the main strip. Had lunch in restaurant, kottu was great. Room was spacious and very clean. Asked for later check-out and was given it with no problems. Staff were very helpful and attentive. Definitely recommend staying here when visiting Ella. Nothing all was good 👍
• Ashley (8/5): Very good -
• Maisie (7/5): Everything you need - Friendly staff, food was delicious and their own fire oven to make pizza. Room was spacious but quite dark inside. Great location close to little Adam’s peak, nine arch bridge and the strip with other restaurants Shower was cold and low power and the pool was a bit weathered
• Rob (9/5): Location, quality and helfulness of staff and management - High quality rooms and amenities
• Dianne (5/5): Passable - Good location. Huge breakfast. Horrible coffee Intermittent hot water
• Cecilia (2/5): Very poor - The location It was not clean. With uncomfortable bed, definitely not worth the money. The food selection was not good, flies everywhere. The service personnel was not very helpful.
• Josie (9/5): Great stay in Ella - Staff very helpful, drink on arrival. Rooms clean and large. Nice bathroom and big shower. Excellent location just a 2 minute walk to the main road in Ella. The walls are thin. you can hear people coming back late at night and leaving early in the mornings.
• Ashraf (7/5): Good -
• Dananja (1/5): Bad -
• Ainsley (8/5): Comfortable stay with excellent location - The room was very large with a double and two singles, gave us room to move about There was no view except a derelict house
• Lisa (8/5): Very good -
• John (7/5): Good -
• Lee (8/5): Very good -
• Svetlana (8/5): Very good -
• Anonymous (7/5): Pleasant -
• Abhijit (7/5): it’s good place to stay - Food quality need to improve. Dinner time food was cold. property is good and staff also.
• Nimesha (1/5): Actually it’s not worth for the money. Buffet is not good. -
• Shavinda (8/5): Very good -
• Karunaratna (5/5): Passable - Food not good quality
• Yvonne (7/5): Good place for a few days in Ella - We had an enormous family room, with an equally huge bathroom! Simply furnished and clean. Tea making facilities. Water bottles replenished every day. Fantastic location just around the corner from the main road. Room was a bit tired and in need of a good paint job!
• Henry (10/5): Exceptional -
• Thusitha (10/5): Exceptional -

Photos