Arthouse Art Residences

Location: Nak Be S/N, Aldea Zama, Tulum, MX

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Luggage storage
• Wheelchair accessible
• Elevator
• Library
• Smoke-free property

Rooms Available

• Design Arthouse

  1 King Bed and 2 Twin Beds

  Layout - 2 bedrooms, living room, and dining area

  Relax - Private pool

  Internet - Free WiFi

  Entertainment - 50-inch TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, towels, and a shower

  Practical - Iron/ironing board, desk, and window screens; free cribs/infant beds available on request

  Comfort - Climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Blender
  • Griddle
  • Window screens
  • Freezer
  • Kitchen island

• Luxury Penthouse Arthouse 2 Levels

  1 King Bed and 2 Twin Beds

  1776-sq-foot room with garden views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Relax - Private pool

  Internet - Free WiFi

  Entertainment - 50-inch TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, towels, and a shower

  Practical - Iron/ironing board, desk, and window screens

  Comfort - Climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Limited housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Blender
  • Griddle
  • Window screens
  • Freezer
  • Kitchen island

• Jungle Arthouse

  1 King Bed and 2 Twin Beds

  2153 sq feet

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Relax - Private pool

  Internet - Free WiFi

  Entertainment - 50-inch TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, towels, and a shower

  Practical - Iron/ironing board, desk, and window screens

  Comfort - Climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Limited housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Wheelchair accessible
  • Ceiling fan
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Blender
  • Griddle
  • Window screens
  • Freezer
  • Kitchen island

Guest Reviews

• Thomas (10/5): - Great location, gentle staff, very practical and charming apartment, fabtastic swimming pool. Thanks again for everything!
• Shauna (6/5): - This listing is inacccuate. No restaurant, bar, or spa. The restaurant & bar seemed to be permanently closed. We saw a massage hut but no one working there and no way to book treatments. There was no reception & no one answers the number provided. When we arrived, we couldn't get in & had to use Google translate with a random guy to help us. We made our way on our own the entire week.Also - no housekeeping.There are a few towels provided when you arrive & that's all you get. If they get dirty, you're on your own to figure out taking them to be laundered.
• Damon (10/5): - The Arthouse is a great choice in Aldea Zama. The place is perfect! Clean and comfortable. Love the 2 bedrooms and 2 bathrooms with the patio pool, perfect for our family of 4. We ate at the restaurant on site and it was delicious. We actually walked all the way to the beach and hotel zone, which was about 50 minutes to walk down Coba and only $25 USD cab ride back. Renting a bike could cut the time in a third. Lots of close restaurants and more being built up. Host was prompt with clear directions. No hesitation in chosing this spot again.
• Kyle (10/5): Very Nice Hotel - Quiet location with close access to restaurants and bars. Beautiful property and spacious rooms. I would definitely stay here again.
• Verified traveler (10/5): - I absolutely loved the property. The restaurant, Norita, was amazing and we loved the customer service. We had to use what’s app to communicate with the staff but they responded quickly so it was perfectly fine. Arthouse will be the place we stay whenever we travel to Tulum.
• Verified traveler (10/5): - Absolutely amazing service, beautiful property, pool Restoran with outstanding food. We were very pleased with everything.
• Verified traveler (6/5): - El Lugar es muy bonito, pero en cuanto al servicio deja mucho que desear, tuve que buscar a alguien para que sacara la basura, aunque el departamento lo entregaron limpio y las instalaciones están limpias, el restaurante Ojo de Agua los meseros son súper atentos.
• Bob (10/5): - Your stay was amazing...from check in to the end of our trip. We were in Jungle Luxury arthouse and it was absolutely the best accommodation we had so far. Staff was really friendly and helpful and Manuel at front desk was great,always ready to help with all questions and everything else we needed.Thank you for making our trip Manuel.We will be back soon again.
• Verified traveler (8/5): - The property itself is beautiful but the Arthouse complex has its flaws. For instance, we were a large group!of people staying in two residences and despite having the entire place practically to ourselves, we kept running out of hot water. We also ran out of toilet paper and were told by staff we had to supply our own.
• Sandrine (8/5): el appartement un peu excentre dans une zone pas t - Très bel appartement. Les abords malheureusement pas top. Ni restaurants ni beauté des paysages
• Verified traveler (8/5): - El departamento hermoso tal y como estaba en la fotos... lo único malo es que en la piscina no puedes hacer prácticamente nada no puedes escuchar tu propia música porque te llaman la atención No puedes poner las bebidas en el borde de la piscina por qué te llama. La atención... se me hace que en esa parte exageran mucho y las bebidas en el área de la piscina muy caras para mi gusto pagamos 600 por un mojito una cerveza una piñata y una fresada
• Florence (10/5): Waouh ! - Arthouse a été une fabuleuse découverte. La résidence et l'appartement sont somptueux. La décoration est extraordinaire, chaque matériau et objet choisis avec soin. Seul petit bémol, les travaux aux alentours et le bruit engendré. Mais globalement une superbe expérience !
• Alejandra (10/5): - El departamento está divino!! Súper amplio!! Nos fascinó. No hay nada que no nos haya gustado. Quizá poner un escurridor para platos sería una buena sugerencia, pero todo fue maravilloso!!
• Verified traveler (10/5): - Arthouse was ABSOLUTELY GORGEOUS!! From the decor to the staff, my friends and had a great time! Would definitely go back !!
• AB (10/5): - Beautiful, friendly staff, food could be better, but margaritas are spectacular
• Verified traveler (10/5): - Gorgeous property!! Feels like a 5 star resort! I felt very safe. The property is quiet and the main doors are always locked. The staff was friendly.
• Meiyee (10/5): Best place away from the Beach - More of an apartment stay in the new development/maze called Aldea Zama in town, this place is wonderful. The pool is beautiful. We felt like the only ones there, so we basically had a giant pool to ourselves. The staff is so nice. They'll speak to you in English if you want. It's so clean and comfortable. The A/C works so well, especially in that humidity. There were four of us (two couples) and there were two full bathrooms in our room. I don't fully understand the little pool on our balcony, but I appreciate it. There was a full kitchen with whatever you needed. They provided sparkling water and juice, but generally left us alone. So hospitable. I wouldn't have had it any other way. Parking on the street was plentiful. Bike rentals, however, are no longer free. Remember that since this is more of an apartment stay, they don't come in to clean up every day. Keep that in mind, and be a nice traveler.
• Verified traveler (6/5): - The property was very clean. Staff was friendly and helped with questions that I had. Unfortunately some of the lights didn’t work on the balcony. Only one of the lights in the pool worked when we arrived then it went out so we had no lights outside. There’s loud construction that awoken is every day around 6-6:30 and didn’t stop till approximately 1700.
• Ariel (2/5): Art and hospitality are two separate things - The place is nice for Aldea Zama but if you work hard in the real world to spend money on vacation and hope that the people you give your hard earned money to will treat you the same way you acted to earn it, “Art” House is not the place to stay. The front desk woman and the manager Natalia were incredibly rude to the point of disgusting and seemed to have no understanding of who was the guest and who was the host and who was on holiday and who was at work. Accordingly I would never stay here again an don’t suggest anyone else does the same until the staff learns the art of treating their guests like guests respecting their time on holiday. But after my discussion with Natalia I don’t see that happening. This place sucks.
• Mike (8/5): - Es un Hotel Boutique alejdo del mar pero en una zona muy exclusiva con detalles de mucha caidad tanto en las zonas comunes como en los departamentos. El manager Norberto es muy amable y esta en todos los detalles. El bar muy bien equipado y bien disponible a los pedidos aunque al bartender le falta algo de experiencia. El chek in fue perfecto, nos facilitaron el ingreso antes de lo acordado, sin embargo el check out fue con una chica algo descortes, que nos apuro para salir rapidamente.
• John (10/5): - Not a hotel, but a very sophisticated and beautiful property. We stayed in a PH 2 levels apartment, super nice.
• Aida (10/5): - The property is absolutely beautiful, very artsy, clean, our apartment was big, we had everything that we needed, made breakfast every morning, there are even champagne glasses! The pool was great, relaxing, drinks and food as well, they were all very responsive and helpful.
• Verified traveler (10/5): - Einfach nur perfekt. Tolle Location, super Atmosphäre und wunderbare eingerichtete Apartments. Der Garten und die Kunstwerke runden das Arthouse ab. Besonderes April war sehr zuvorkommend und konnte uns in allen Belangen weiterhelfen.
• Sylvie (10/5): - Decoracion preciosa Super comodo Alberca de pelicula
• Verified traveler (8/5): - Beautiful apartment design, thoughtful details and very helpful staff.
• Eze (10/5): - We were looking for quiet, close to the beach and town, and of course eye candy. Got all in spades. The staff was awesome and all the art installations were great to look at. Can't recommend this place enough. If you dont need beach front, and want a less "touristy" stay: this is it.
• ulrik (8/5): nice apartment - Very nice apartment and very clean. A lot of noise from constructions in the local area. Mimimum 5 Km Tulum center and 5 Km to the beach, will recommend a car
• RachitaChoudhar (8/5): - The property is very tasteully made. Excellent art ,size of the rooms.Amenities are really good. Only thing is its away from the hotel zone and beach front, one definately needs a car esp if you are with family. Fresh market close by is small supermarket. The big pool is not ready the plunge pool is lovely. Great apartment but housekeeping is not daily. staff very friendly & helpful. overall a 4/5 stay wish this property was close to the beach as the breakfast is also not on the property u have to drive to the beach. Beautiful gorgeous villa but unfortunate its in the residence zone.
• macruhi (10/5): - we had a great experience staying at the arthouse.
• Verified traveler (2/5): Extremely disappointed, still no refunded money - Unsure why this place has such amazing reviews because I hadn't experienced the same at all. Upon arrival they put a $200 hold on your card incase of incidentals (completely understandable) they also have you sign a paper stating if anything goes missing, things are left dirty, or if there was too much trash, etc, you will be charged. Many of the photos implying what the suite would look like are computer generated and just being built, I know this because the view from my bedroom and "pool" was directly in front of the construction being built. I could literally have a conversation with the construction workers. Everything was dirty, the comforter had a giant black mark on it, every single dish from the cabinet was dirty, marks all over the floors and porch. The sponge to clean the dishes had to be weeks old and very clearly needed to be replaced. It was made to seem that the Luxury Penthouse Suite would have a pool, hot tub, and bath, there was only a small concrete pool that saw no sun until about 3:30pm. Our view was not only the construction of the newer Arthouse, but also a giant lot of dirt and a dumpster. The bikes provided were rusted & unkept, the tires were flat or you had to steer sideways to go straight. There is no one at the desk unless someone is checking in, otherwise the door to the lobby/"library" was locked, when we arrived the girl spoke English, but when I tried to tell her we wanted to check out early she couldn't. Had to pay for new hotel to enjoy MX
• Rodrigo (10/5): Amazing place - Probably one the best places I’ve stayed in a long time. Spacious, luxurious and very reasonably priced. Staff is incredibly and very helpful. If you staying in Tulum and want to feel like at home stay at arthouse. I’ll be back this summer for sure !
• Verified traveler (6/5): Byggarbetsplats - Otroligt snyggt lägenhetshotell MEN bara två av flera av Arthouse byggnationer är klara och precis utanför vårt fönster var ett enda stort byggarbetsplats med konstant oljud från 7:30 på morgonen till 19 på kvällen. Om några år när området är klart kommer det vara toppen men nu rekommenderar jag det inte.
• Verified traveler (10/5): Beautiful Condo close to the beach and restaurants - A little tricky to find but well worth it. It was an amazing condo. Clean, spacious, very artistic. Modern, quality appliances.
• Cynthia (8/5): Nice experience - Arthouse is beautiful, smells beautiful, feels special. Once we FINALLY learned how to drive in and out of the labyrinth that is Aldea Zama, we were able to participate in unforgettable experiences in Tulum and Playa del Carmen. We felt very cared for by our staff and it was convenient to have a market close by to stock up our kitchen with snacks, breakfast items, and drinks. Fighting for space on the beach because we were not rooming at any beachside hotels was not fun. The tiny "pool: in our residence was not appropriate for a family to use. Construction noise was also not pleasing when trying to sleep in on vacation.
• Verified traveler (10/5): - Amazing stay and experience staying at Art House Tulum. Beautiful property. Well managed and staff were very friendly and helpful.
• John (10/5): Superb property. - Stayed here with our two teenage children for spring break, and found this property outstanding. Very modern and elegant architecture and interior design, lots of space for us. Miriam greeted us at arrival, and was charming and super helpful about things to do and see. We rode bikes to the beach each day and back, which they offer at no cost - and we loved that aspect of the trip. It was a 20-30 min bike ride to the beach, and this might not be for everyone - certainly a taxi would be easy. The property is in the brand new Aldea Zama development - still only a few properties in there, but infrastructure already in place for gobs more. Once this is built out it will add a whole new element to "sleepy" Tulum - for better or worse; but the Art House is a great example of how this development is heralding the arrival of outstanding new accommodations. We highly recommend the Art House.
• d (8/5): Nice apartments - Pros: - beautiful building - spacious -air conditioning - private pool Cons: - its not finished so there is no common area with pool or bathrooms o ingeneral common area to be or area where they can store your luggage in case your room isnt ready when you arrive or you have a late flight. - the space distribution of the penthouse 301 is very weird since there is no living room, no common area to sit relax watch a movie. The main room had very comfortable bedding but thr second room only thin bedding not very comfortable.
• Katherine (10/5): - Great place to stay. Loved all the space and super comfortable. The courtesy bikes were great and good to be half way between town and beach.
• Verified traveler (10/5): Architecturally stunning apartments! - My family stayed in a deco apartment and a jungle apartment. We preferred the deco apartment as it was more comfortable for a family with 2 small children. The deco apartment was on a single floor and the television was in the living area. The jungle apartment was on 2 floors (bedrooms upstairs) and the television was in the master bedroom. The organic bathroom amenities and the bed/bath linens were very nice, and the apartments were spotless. The staff was very pleasant and easy to reach once we were at the apartments. It was more difficult to reach staff when planning our stay although someone did always reply. We hope to return after the property is complete and the family swimming pool is built.
• paulina (10/5): Excelente servicio y hotel - Excelente servicio y hotel! Nos encanto! Todo muy lindo, limpio y atentos. No tiene playa pero la aldea es muy tranquila.
• Verified traveler (10/5): - The accomindations were good. A shout out to the front desk for making our stay a pleasure!
• Verified traveler (10/5): - PADRISIMOOO!! Todo excelente, se sacaron un 100
• Verified traveler (10/5): Beautiful newer condo within easy drive to beach - Condos are beautiful. Great artwork everywhere. Plenty of room with plunge pool at each condo. We had last minute check in and owner greeted us and could not be more accommodating to our needs. Best place to be in all of Tulum if you are not staying on the beach. New, upscale, well maintained, and exceptional service. Highly recommend.
• Tavo (10/5): Wonderful hotel, great staff, awesome location. - Completely great experience in Tulum. This hotel has large rooms decorated with style. Feels like you are betwen a museuim, nature and comfort. Staff is great and always willing to hel above and beyond. Will come back im the furture.

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