Grand Hotel Sveti Vlas - Fitness & SPA Hotel

Location: Yurta area, Sveti Vlas, bg

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Heated pool
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Pet bowls
• Spa/wellness center services
• Steam room
• Beauty Services
• Pet basket
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Supervised childcare/activities
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Playground on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Pool sun loungers
• Beach yoga on site
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Penthouse Apartment

  These rooms, offering partial views to the sea, have a balcony, dining area, kitchenette and a bathroom with Italian marbles and shower. They feature a flat-screen TV, a mini bar, a coffee maker and safety box.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

• Deluxe Double Room with Side Sea View

  These rooms, offering views to the sea, have a balcony, and a bathroom with Italian marbles and shower. They feature a flat-screen TV, a mini bar, a coffee maker and safety box.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

• Deluxe Double Room

  These rooms, offering city views, have a bathroom with Italian marbles and shower. They feature a flat-screen TV, a mini bar and safety box. Please note that this unit has a maximum occupancy of 2 guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access

Guest Reviews

• Melani (9/5): Lovely hotel - My room was clean and spacious. The SPA is kept clean. A variety of foods were available for breakfast. The housekeeping staff were polite and helpful. Both SPA and Fitness close at 9 pm. Those establishments should stay open for longer hours for hotel guests.
• Steffen (5/5): - The spa was on par with European standards, and the staff there were friendly and professional The breakfast was terrible, the front desk staff were unprofessional, the room was run-down, and the housekeeping was subpar. The price and the hotel’s reputation definitely don’t match the quality. The only positive aspect is the excellent spa and wellness facilities.
• Димитър (9/5): -
• Vadym (2/5): Worst hotel stay ever - Nothing The hotel is advertised as a 5-star property, but in reality it does not meet that standard. The room showed clear signs of poor maintenance: worn furniture, visible damage, and overall aging condition. The air conditioning units (both inside and outside) were in questionable condition, with rust and poor installation. Electrical panel exposed, the dead bug inside a lamp, stains on the couch, super thin and creaky doors and more. Cleanliness and finishing also did not meet expectations for a 5-star hotel. What was especially surprising is that basic amenities were missing — even a simple item like a toothbrush was not available, which should be standard or at least easily provided in a hotel of this category. Members of the staff were so kind to point their hand in the direction of some supermarket where I can buy the toothbrush myself. Overall, the experience does not match the advertised 5-star level. This feels misleading and should be corrected in the listing.
• Мариян (9/5): -
• DMITRII (10/5): -
• Martina (5/5): Nice rooms but don't eat at their restaurant. - The room and the view were nice. Nice touch was the wine on arrival in the room. The pool was not working and we visited especially for the SPA. All the water jugs in the SPA were empy. The dinner at the restaurant is 30 euros per person and the food was extremely disappointing.
• יאנה (8/5): חופשה בבולגריה - מיקום של המלון, יחס חם של צוות, חדרים גדולים, יש מרפסת בכל חדר ונוף יפה לים. ארוחת בוקר טעימה יש רק כרית אחת לכל אחד וזה פחות נוח
• Kancheva (9/5): -
• Щерева (10/5): Отличен - Всичко беше прекрасно! Чисти, просторни и уютни стаи с всички необходими удобства. Огромна спалня с удобен матрак, стилен дизайн и прекрасна гледка към целия залив. Много разнообразна и вкусна храна с подбрани качествени продукти, а обстановката в ресторанта е прекрасна със слънчева тераса и морето само "на ръка разстояние " !Уникален СПА център, страхотен фитнес, който разполага с най разнообразни уреди за спорт и невероятна морска гледка. Благодарим Ви! Няма!
• Mitev (8/5): -
• ivanov (10/5): -
• Michael (8/5): - Всё довольно чисто, персонал приветливый. Еды много, на любой вкус. Очень шумный кондиционер. Ночью невозможно спать из-за него.
• Атанасова (10/5): -
• Тончева (10/5): -
• Petrova (6/5): - Hotela baseinite hotala e hubav Otnoshenieto na rececionistaa prezcialoto vreme beshe ujasen
• Iliev (10/5): Боби - Всичко е добре Няма паркинг
• Stoyan (8/5): - Разположението е чудесно.Персонала е много любезен. Липсата на места за паркиране въпреки че е февруари.Хотела определено има нужда от освежаване.Храната можеше и да е по-разнообразна за 5-звезден хотел.
• simeonova (10/5): Престоят ми в **Гранд Хотел Свети Влас** беше истинско удоволствие и с радост бих се върнал отново! - Най-много ми хареса невероятната гледка към морето – събуждането с изгрев над залива беше незабравимо. Стаята беше просторна, много чиста и обзаведена с внимание към детайла. Леглото беше изключително удобно, а терасата – идеалното място за сутрешно кафе. Обслужването също направи силно впечатление – персоналът беше любезен, усмихнат и винаги готов да помогне. Чувствах се наистина добре дошъл. СПА зоната беше на високо ниво – басейнът, сауната и релакс зоната бяха перфектни за пълноценна почивка. Закуската беше разнообразна и вкусна, с богат избор за всеки вкус. Хотелът съчетава комфорт, спокойствие и красива локация. Препоръчвам го на всеки, който търси качествена почивка на морето! 🌊✨
• Dimityr (10/5): -
• Hristjna (10/5): Незабравима почивка в Гранд хотел Свети Влас - Посещението ни в Гранд хотел Свети Влас беше изключително приятно и напълно оправда очакванията ни. Хотелът впечатлява с елегантна атмосфера, отлична локация и спираща дъха гледка към морето. Стаите са просторни, модерно обзаведени и безупречно чисти, което допринася за пълноценна почивка. Персоналът е любезен, усмихнат и винаги готов да помогне, което създава усещане за специално отношение към всеки гост. Храната е разнообразна, вкусна и с отлично качество, а СПА зоната е истинско място за релакс и презареждане.
• Kalina (10/5): - Имахме прекрасен престой в Гранд хотел Свети Влас! Хотелът предлага стилни и просторни стаи и отлично ниво на чистота. Персоналът е изключително любезен и отзивчив, винаги готов да помогне с усмивка. СПА центърът е истинско удоволствие – идеално за релакс. Храната беше разнообразна и вкусна, с богато меню и пресни продукти. Локацията е тиха и спокойна, перфектна за пълноценна почивка. Със сигурност бихме посетили отново Гранд Хотел Свети Влас!
• Trifon (10/5): И през зимата морето има какво да предложи! - Стаята беше просторна и чиста, с хубава фронтална гледка към морето и удобни легла. Храната е разнообразна и добре приготвена, като ни направи впечатление, че напитките и коктейлите се приготвят на място, а не са от автомат. СПА зоната с топлия вътрешен басейн е отлична за релакс през по-хладните дни, а фитнесът е наистина огромен и отлично оборудван – рядко се среща такъв в хотел. Персоналът беше любезен и отзивчив. Трябваше да резервираме за повече нощувки, много добро решение за зимен релакс
• Monika (10/5): - Хотелът впечатлява с отлична локация, стилен интериор и безупречно обслужване. Закуската беше разнообразна и вкусна, с богат избор за всеки вкус. Атмосферата е спокойна, предразполагаща към истинска почивка. С удоволствие бихме посетили хотела отново и го препоръчваме на всеки!
• jani_ (10/5): -
• Nick (8/5): -
• Stoychev (10/5): -
• Petya (7/5): -
• петя (10/5): - Всичко беше на много високо ниво - обстановка, храна, локация Няма нещо, което да не ми хареса
• Lyubomir (10/5): -
• Asan (10/5): -
• Yusuf (9/5): 👍 - Hotel çok güzel yemekler mukemmel konum süper
• Maksun (10/5): -
• Monica (10/5): -
• Oana (10/5): -
• Ralitsa (1/5): -
• Loredana Cornelia (10/5): Recomand !! - Mâncarea excelentă și foarte multe feluri nu te puteai plictisi.
• Женя (10/5): -
• Dora (4/5): -
• Росица (8/5): -
• KOSTOV (10/5): -
• Ruslan (7/5): - Смачні та різноманітні сніданки, просторі номери, було затишно, чудовий вид на море. Душ не комфортний для користування, вода заливає абсолютно все навколо. Досить дивний формат простирадло воикористовується, постійно сповзає і спав на голому матраці ((((
• Iuliia (7/5): -
• Antoniya (10/5): - Единственото нещо ,което не ми хареса е ,че няма вода ежедневно в стаята.
• Елионора (7/5): - Харесаха ми стаите с голямо легло много удобно,баните чисти и просторни,храната беше супер. Не ми хареса само ,че очаквах по-голямо СПА,с по-топла вода в басейните…Не беше топла както ми се искаше.
• Павел (7/5): -
• Irena (8/5): Būna ir geriau…. - Labai gera lokacija.Spa irgi geras. Nerekomenduočiau vykti ne sezonu, darbuotojai ko gero pavargę, neatitinka žvaigždučių lygio. Moterys tempia lagaminą o personalo vyrai stovi ir žiūri🫡Viešbutyje remontas, tai gelbėjo Spa, kur deja ne visos masažistės profesionalios. Nesuteikė galimybės prasiilginti išvykimo laiko ( skrydis buvo vėlyvas) nei už pinigus nei šiaip iš supratingumo, nors viešbutis pustuštis, tik darbininkai…
• Marin (6/5): All stars - Location and facilities were great staff was very nice. Cleaning was going on all the time. Room was nice. Great views I understand is October but if I am paying to stay in a all inclusive all ⭐ s hotel I am not in a building site do your maintenance work out of season. Id like to use all facilities not pools closed. Bed mattress not comfortable. Some food not even warm. And some BG staff needs to adjust from local rude attitude.
• Dimova (1/5): Absolutely awful, very dirty and with broketn toilet seat of all things… - This was the filthiest place we have stayed in recent time. For starters the staff was extremely unfriendly and refused to give me an iron even after I asked numerous times. Can you imagine celebrating and the clothes you have prepared are wrinkled and in a 5star top hotel there is not an iron in sight? Finally they give me one that didn’t work and there were going to ask a lady to stand by me so I don’t burn something….. absolutely unacceptable! In addition the room was spacious but whitout any plate to put your belonging not a desk or a table. The bathroom was awful- no place to put your toiletries while you bathed and the toilet seat was broken… again in a 5 star hotel. The cherry on top was that they give me not once but TWO TIMES filthy towels…. 🤢 This was the filthiest place we have stayed in recent time. For starters the staff was extremely unfriendly and refused to give me an iron even after I asked numerous times. Can you imagine celebrating and the clothes you have prepared are wrinkled and in a 5star top hotel there is not an iron in sight? Finally they give me one that didn’t work and there were going to ask a lady to stand by me so I don’t burn something….. absolutely unacceptable! In addition the room was spacious but whitout any plate to put your belonging not a desk or a table. The bathroom was awful- no place to put your toiletries while you bathed and the toilet seat was broken… again in a 5 star hotel. The cherry on top was that they give me not once but TWO TIMES filthy towels…. 🤢
• Sergiu (10/5): - Totul Nu este cazul
• Веска (5/5): - Местоположение, голяма стая и баня Лоша миризма в асансьорите,мръсни захабени мокети в стаята,няма масичка,рафт,нищо. В банята няма къде да се сложат шампоан и душгел,стоят на земята. В спа центъра се правеше ремонт,къртене,спукани тръби,липса на контрол. Закуската в ресторанта е прилична.
• Liliana (10/5): - Totul a fost foarte frumos ! Nu am avut nimic de
• Iliya (7/5): -
• Georgi (10/5): -
• Kate (1/5): The worst hotel I’ve ever been to - The only one good thing about this hotel is that it’s close to the sea, but here advantages are over. I am surprised this hotel really calls itself 5 stars. The moment we arrived everyone got his number, ours was floor 4, we go upstairs and not a single room had a number sign, we spent 10 minutes trying to get where to go, then called staff and it also took them another 20 to understand the proper location, the mood was already destroyed. 250 euro for a day definitely doesn’t worth rooms we were staying in - some had broken showers and bugs! For some reason all the group wanted to extend our sea side visit for one more day, we spoke to receptionist about that and … in the morning (at around 10 am) someone opened door of our room trying to enter, saw that people are sleeping and left, then cleaning ladies started knocking our doors so they can clean room and prepare it for another guests, when we notified them that we stay in the number one more day in 5 minutes arrived Kamil, the most terrible and rude administrator and started screaming that last night we didn’t pay for rooms (nobody told us to) and was shouting that we have to get out because our rooms were sold. This administrator is a junky that doesn’t know how to behave with guests, we were screaming at each other (literally) and he never apologized for his behavior, next to him was Vladimir, another junky who seems to talk to people for the first time in his life, was also rude, they were replying to us in a way like it’s the hotel pays money but not us. The owners of a hotel should consider firing those people as they ruined absolutely all the mood for all the group. The worst hotel ever! Will never come back for sure. If you consider this hotel and count on good service - run away from it as soon as you can, doesn’t worth even 10 euro a night.
• Tanio (10/5): -
• Tanio (10/5): Great - It was wonderful Clean and cozy place
• Полина (7/5): - Не ми хареса че със семейството ми имахме резервирана стая за две нощувки и още една резервация за две нощувки, която да удължи престоя ни. Като пристигнахме ни разбраха, но след втората нощувка ни казаха че трябва да напуснем, имало проблем и не им излизала втора резервация. С бебе сме и се наложи трима човека да обясняваме на персона какво се случва и да им препращаме на имел резервации, потвърждения и платежни от банката за да ни разберат и да останем за вече платените от нас нощувки! Бебето ми беше с температура, а аз трябваше да се обяснявам сякаш искам да остана безплатно! Супер безотговорно!!!
• Sergiy (10/5): -
• Juli (8/5): - הספא מדהים! 4 סוגי סאונות שעות פעילות טובות. זה שחדר האוכל פתוח כל היום פשוט כיף גדול. חוף ים פרטי. חדר מרווח עם מרפסת סופר מרקט במרחק הליכה וכך גם אוטובוס שאפשר להגיע איתו לסאני ביץ'. שהכל כלול מספק בהחלט אך ביטס שלמשל בבר של הבריכה לא היה יינות או שהיו הרבה משקאות בתוספת תשלום. כמו כן המזגן בחדר מאוד מאוד חלש. בג'קוזי בספא לא היה חם בכלל.
• Mihail Florin (3/5): -
• Yevgen (1/5): - This is the worst hotel I have ever been to! It is not even close to 5 stars! 3 stars is a stretch, and the staff talks like it is a motel along the highway for truckers for 30€/night. The rooms do not correspond at all to those in the photos, everything is dirty, broken and there are cockroaches crawling around the room. Это самая ужасная гостиница в которой я когда либо был! Здесь нет и близко 5ти звезд! 3 звезды с натяжкой, а персонал общается как-будто это мотель вдоль трассы для дальнобойщиков за 30€/ночь. Номера совершенно не соответствуют тем которые на фотографиях, все грязное, поломанное и по номеру ползают тараканы. This is the worst hotel I have ever been to! It is not even close to 5 stars! 3 stars is a stretch, and the staff talks like it is a motel along the highway for truckers for 30€/night. The rooms do not correspond at all to those in the photos, everything is dirty, broken and there are cockroaches crawling around the room. Это самая ужасная гостиница в которой я когда либо был! Здесь нет и близко 5ти звезд! 3 звезды с натяжкой, а персонал общается как-будто это мотель вдоль трассы для дальнобойщиков за 30€/ночь. Номера совершенно не соответствуют тем которые на фотографиях, все грязное, поломанное и по номеру ползают тараканы.
• ТК (10/5): -
• Valentin (10/5): -
• Iuliana (9/5): - Camera a fost ft spațioasă,se face curățenie în fiecare zi ,barul din camera se alimentează in fiecare zi și mâncarea variata și proaspătă.Personalul este ft atent . Intrarea în apa de pe plaja este destul de lina,dar are scoici ,iar în ultimele zile au fost destul de multe alge. Parcarea nu este gratuita(ca in descriere),nu prea sunt locuri🥺....Fiecare se descurca cum poate!😔
• Laczko (10/5): - Very nice hotel, elegant and the food amazing, great pool time and also directly opening to the beach, recommend
• Thomas (10/5): Excellent - Room was very nice. Comfortable bed and the food and facilities are excellent. The gym and spa the best I've been to at any hotel. Booking.com offers a parking option. There is no available hotel parking. Street parking is available close by.
• Valentin (10/5): Exceptional -
• Denislav (9/5): Nice hotel, small changes needed - Very well maintained and clean. Staff is friendly and helpful. Food was nice The spa facility is an indoor place with two swimming pools, two sauna's, aroma rooms and other stuff. Just because it is a closed indoor place it gets very hot inside. The water in the swimming pools is very hot and it gets a bit too much. It is extremely comfortable, however it really gets too hot. If they lower the temperature of the water everything will be settled. Also there were no deckchairs to leave your stuff-only hangers and 4 chairs around a table which are always taken, so the chance of you sitting there are slim to none.
• Elitsa (9/5): Superb -
• Katerina (10/5): Exceptional -
• Barbara (1/5): Bad -
• Viktor (1/5): Bad -
• Rafael (10/5): Exceptional -
• Vasil (10/5): Exceptional -
• Ina (9/5): Superb -
• Sava (10/5): Exceptional -
• Mark (6/5): Pleasant -
• Alin (10/5): Exceptional -
• Ilieva (10/5): Exceptional -
• Ramona (10/5): Exceptional -
• Giulia (10/5): Exceptional -
• Chingarova (9/5): Superb -
• Симона (4/5): Disappointing - I liked how close the hotel is to the beach and the direct access to it. Our room was not cleared properly before our check in..the cups were dirty and had coffee stain inside. Our bed sheets had stains as well, light brown stains on both pillow cases and sheets. The body wash dispenser was empty, which I usually don't use but it should have been refilled. Also, our room was joining room and in the last morning of our stay the weather was very windy and or terrace was open, that made the door that joins our room with the next one vibrate. This is when I decided to try and open it and found out it was unlocked....UNLOCKED..this is unacceptable...I stayed 4 days in that hotel room and was leaving ally belonging inside, believing my room was locked and safe...I'm sorry I found this out on the last morning...and to be clear, I declined service from housekeeping so that means this door was unlocked since the 1st day of my stay there...I will not return and for sure will share my experience with everyone I know...
• Ecaterina (8/5): Very good - The rooms are nice And food as well Some of the stuff
• Ina (8/5): improve your customer service or change your star rating - Breakfast very good , location perfect , view amazing Customer service not for 5 star hotel . We booked 3 rooms for 6 person , came to the breakfast 5 because 1 person didn't feel well and they didn't give me to take some food for him . Not nice at all to the customers , looks cheap
• Majd (10/5): Exceptional -
• Georgi (10/5): Exceptional -
• Винелин (10/5): Exceptional -
• Teodora (1/5): I wouldn’t stay there again. - Only thing that we liked was the location of the hotel. It was close to the beach. Overall service should have been much better for a 5* hotel. Food was exactly the same every single day for 7 days. Rooms quality should have been better again for a 5* hotel. There is no such a thing as Ultra All Inclusive even though they charge you for one. It is a normal All Inclusive which is really poor in terms of food and drinks. No secure parking for the hotel.
• Yasen (9/5): Superb -
• Hristo (10/5): Exceptional -
• Mario (7/5): It was alright. Used to be much better. Every season seems to be different staff. So it’s gonna be up to chance - The location, pool, spa are fantastic. The view is amazing The staff all around were not that well trained in my opinion. Not very professional. And the hotel seemed to be understaffed
• Nadya (4/5): Disappointing -
• Mario (7/5): Good -
• Mario (7/5): It was alright - Great location. Amazing sea view. Nice beach entrance. Very nice spa Ac was mediocre. Operating staff were understaffed. The staff seemed to be a little unprofessional (given the 5 star review), or simply need more training. Honestly seems that every year it’s a new set of staff. So it’s gonna be random. Breakfast was mediocre (due to the chefs)
• Papazov (8/5): Very good - Good location, first line with terrace beach. it was clean, good variety of food. Firstly, the beach umbrellas at the terrace beach and alongside the pool are transparent, practically useless, they don’t protect you from the sun. you have to go to the paid beach in front of the hotel where there are normal umbrellas. Secondly, the hotel wi-fi is very slow, furthermore our mobile internet connection was slow, too. It definitely gives you some discomfort.
• Anonymous (7/5): Good -
• Hristov (4/5): Lack of sanitation. - The all inclusive had a big verity of everything, everything was quite delicious, the staff were great, helping, diverse and friendly. All the facilities were great. Everything was good until the hotel room hygiene where we were staying. The bed had two blood stains under the sheet. One towel had two (I think blood) stains on it. The robes had big hair knots and long hairs all over it... I aked them to replace the towel. They replaced it with another towel with a bigger spot on it... but now it was brown... as a small + the tv remote control did not work and had grease, dust and dirt on it and the AC (a cheap old one) condensated from the grill and stared to drip on the room floor. Everything except that was perfect in the room.
• Kristian (8/5): Very good -

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