Casa Santurce
Location: 1050 Calle Mariana, San Juan, pr
Star Rating: 2 Stars
Property Type: Hostel/Backpacker accommodation
About this Property
Convenient Location
Casa Santurce is nestled in an authentic barrio, just a short stroll away from the beach, vibrant restaurants, and popular nightlife spots. With easy access to a direct bus route to Old San Juan, exploring the main attractions in the area is a breeze.
Comfortable Accommodation
Guests can choose between air-conditioned dorms and private rooms, each featuring an ensuite bathroom for added convenience. The communal kitchen and terrace dining area offer a picturesque view of Condado Lagoon, perfect for relaxing and socializing.
Accessible Amenities
Enjoy the convenience of free wifi throughout the property. The hostel is ideally located within walking distance to Condado Beach and a short drive from Luiz Munoz Marin International Airport. Additionally, the nearby T5 bus route provides easy access to Old San Juan and the airport, making sightseeing a seamless experience.
Ready to experience the vibrant charm of Casa Santurce? Book your stay now!
Important Information
Property kindly requests to get in contact to arrange your arrival, right after booking.
Pre-arranged late check-ins are available for a fee of $10. Please email the property with your arrival time if arriving outside of office hours of 9am-10pm.
.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Luggage storage
- Non-smoking throughout
- Board games/puzzles
- Shared kitchen
- Evening entertainment
- Adult only
- Outdoor furniture
- Fire extinguishers
- CCTV outside property
- Pub crawls
- Television in common areas
- Billiards or pool table
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Japanese garden
Rooms Available
-
Deluxe Studio Suite
1 Double Bed and 1 Twin Bed
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, and shared/communal kitchen access
Bathroom - Private bathroom, shower, towels, and shampoo
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Microwave
- Private bathroom
- Oven
- Stovetop
- Shampoo
- Daily housekeeping
- Free WiFi
- Shared/communal kitchen access
- Bed sheets not available
-
Twin Room with Private Bathroom
This small air conditioned twin room has a private bathroom and bunk bed suitable for up to two guests. The room has access to a shared kitchen and terrace dining area. Free WiFi is available in this room.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Lockers
- Earplugs
-
Double Room with Private Bathroom
This small air conditioned double room has a private bathroom and double/full bed, suitable for up to two guests. The room has access to a shared kitchen and terrace dining area. Free WiFi is available in this room.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Lockers
- Earplugs
-
Bed in 6-Bed Female Dormitory Room
This bed in dormitory has air conditioning and private entrance.
This dormitory is for females only.
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Socket near the bed
- Lockers
- Earplugs
-
Deluxe Suite
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. Featuring a patio, this suite also features a mini-bar, a dining area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Dining area
- Linen
- Outdoor dining area
- Toilet paper
- Body soap
- Socket near the bed
- Lockers
- Earplugs
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Bed in 10-Bed Dormitory Room
This air conditioned dormitory room has an private bathroom and bunk beds. The room has access to a shared kitchen and terrace dining area. Free WiFi is available in this room.
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Heating
- Private entrance
- Hardwood or parquet floors
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Socket near the bed
- Lockers
- Earplugs
Guest Reviews
- Ben (9/5): -
- Borja (3/5): - Los gatinos que había… Casi todo !!
- Nora (1/5): -
- antonio (1/5): No alquiléis a no ser que seáis homeless - Nada Da miedo
- Eliseo (10/5): -
- baker (1/5): Not given what I bought - Cheap They gave me the wrong room, lied about amenities then treated me poorly when I confronted them with this
- Jesica (10/5): Fue el hostel más económico que hallé en el día, y se me hizo bastante bien, pese a las malas reseñas lo tomé, pero si e - El personal fue muy atento, y habían muchos gatitos 😊 Además de que como lo que es “un hostel” ofrecían espacios para que un viajero en solitario comparta Deberían primar el cuidado de las instalaciones
- Maryna (5/5): - Price+location
- Tete (10/5): - Es un lugar muy céntrico para ir a placita y playa condado, el staff muy amable
- Younes (1/5): -
- Shardai (10/5): Loved the stay and the staff, would definitely come back or recommend! - The location and the staff! The cats
- Shardai (10/5): Loved my stay, loved the staff would definitely come back or recommend - The location and the staff! The cats
- Rodriguez (1/5): Don't stay here. Save your money. - I never got to stay here. I had to book another place because they NEVER answered the phone, emails, text messages or the Booking.com inbox. They sent me the check in information at 7pm on check in date. Do not book here, they do not care about their guests. NA
- Rita D (1/5): - No nos gustó nada Nada nos gustó, las fotos no se parecen en nada a lo actual, todo estaba lleno de gatos muy mal olor, el baño manchado de negro el inodoro, la cortina de la ducha horrible de moho
- Maria (4/5): - Very clean Too crowded
- Tara (10/5): -
- Irizarry (10/5): - Servisios lugar trankilo N/a
- Anielka (5/5): - Muy buena ubicación Deben mejorar la estructura e invertir en la mismas. Hay muchos gatos y huele mal.
- Jean Paul (9/5): Regresaría - La ubicación y su cercanía con el transporte público, la vista de la terraza, el sistema de seguridad de las puertas, la atención del personal y el bar El estado de la cocina comunitaria
- Kamila (6/5): - Uvítání na recepci, výhled ze střechy, dobrá lokalita. Uvnitř pokoje bylo čisto. Společná venkovní kuchyně. Blízko spousta kiosků s výborným jídlem. Venkovní části budovy. Koupelna, kde se skoro ani neotočíte. Sprcha, že vás zmáčí komplet a ještě vyplavíte koupelnu. Dostali jsme jeden ručník, ale byli jsme na hotelu asi 10h, takže nám to nevadilo.
- Aida (6/5): -
- Javiera (10/5): -
- Myrlande (3/5): -
- Franklin (9/5): - El hecho de que se puede cocinar Nada
- Noah (1/5): STAY AWAY AT ALL COSTS...read til end... - STAY AWAY AT ALL COSTS -- It looks cute on the outside, but 1. The lock on my door didn't work. I could only bolt it when inside. Meaning when I left for the day I couldn't leave anything inside. 2. They lie about the AC. Most rooms don't have functional AC. And just a fan. 2. The water went out and the owner said it could take up to several days for it to return and they offer no discounts or refunds... so I had no functional sink, toilet or shower... 3. Near a loud and noisy bar across street. And just down the road pr*stit*tion is everywhere. 4. Very dirty. Pillow cases had lots of girls makeup on it. Everything from lipstick stains to mascara ir whatever girl's put on their eyes that stains pillow cases. 5. Even if showers worked no shampoo. 6. Fan didn't work nor ceiling light only one small lamp light. 7. Stray cats everywhere cat barf was found in random places like the tables upstairs (also lots of litter and trash.
Tbh just don't risk it. Photos look cute but it's hellish. Owners clearly have no pride of ownership and just want a quick buck. I think this place is used for s*x work tbh. Very unsanitary. They don't even give you a blanket. Just one sheet and 2 towels...
- Silver (3/5): -
- Fabio (6/5): - Localização A recepção dos hospedes é horrivel, wifi não funciona dentro dos quartos do 3° andar, quarto sem mesa, apenas com uma cadeira, banheiro sem espelho.
- Melanie (6/5): - The people that live there and work there amazing meeting people from all over the world good location My reservation was messed up I was there prior to the processor's retiring brought somebody from Florida that McDonald's I was there okay take her we were bumped out of our reservation due to a mistake and this person with mental illness took off and was missing for 3 days and it's on the hospital on life support brain dead which is not the hostels how are the reservation we didn't have a place to stay so we were staying being it was Valentine's Day the 14th there was no room to rent under $100 and it wasn't affordable
- Liliana (7/5): -
- Yago 😎 (2/5): - Diría la ubicación, cerca de condado Me hospedé una noche solo y lamentablemente, mi experiencia no fue positiva. El hotel se siente viejo y poco cuidado; la limpieza deja mucho que desear, especialmente el baño que estaba muy sucio. Además, es prácticamente imposible dormir: justo frente al hotel hay bares y la música y el ruido en la calle son constantes, además de que algunos huéspedes estaban borrachos haciendo mucho ruido dentro del establecimiento. En general, no recomendaría este lugar si buscas comodidad, tranquilidad y limpieza.
- Manuela (1/5): - Fürchterliche Unterkunft! Dreckig, der mir genannte Zimmercode hatte nicht gestimmt, so musste ich zwei Stunden warten bis mir jemand helfen konnte.
- De León (3/5): Horrible - Nada No hay privacidad, demasiado ruido, no es cómo aparece en las fotos, las estructuras están en mal estado y con muchas filtraciones en conclusión una experiencia horrible.
- CECILIA (5/5): -
- Carlos (6/5): - Buena ubicación, cercana al transporte público para san juan y el aeropuerto, playa cercana, personal atento a sus peticiones La cocina esta llena de gatos no dejan comer en paz, ya estan acostumbrados a que les den comida, mucha bulla en la noche y dejan la cocina en mall estado
- CLAUDIA (8/5): - El lugar es muy basico, pero muy bien en comparación con los precios que se encuentran en San Juan, es económico, tiene baño en la habitación, cocina, las camas están pequeñas pero no están mal, el personal fue muy amable, por el precio que pagué no me puedo quejar, la ubicación está muy bien, cerca a la playa, un lago, restaurantes Hay algunas camas que creo que necesitan cambio
- Tiana (9/5): - The workers were SUPER friendly and it had everything I needed. Don't expect a fancy hotel and you'll love your time. Just go in knowing it's a cheap hostel in a touristy island. I don't understand why there are so many bad reviews. I think mostly it's people who don't budget travel. It's a great location, has a kitchen and a roof and a nice bathroom. I would stay here again for sure. And again it was an AMAZING LOCATION The beds were a bit wobbly and not all the kitchen appliances worked but none of this really interfered with my time there.
- Mezhenina (7/5): - Ubicacion perfecta, personal muy amable Colchonn viejo, inundado, mucho ruido de la gente, hablando voz alta en los pasillis, ka cocina, incluso las madrufadas
- Bartosz (5/5): Was ok. -
- Leslie (5/5): -
- Rosa (10/5): - Todo La Comididas
- Pedro (4/5): -
- Melanie (9/5): - Puerto Rico Some guest
- Cañas (1/5): - Nada . Atención muy mala y limpieza pésima Atención muy mala
- Jose Iber (4/5): -
- Jose Iber (4/5): -
- Videos (6/5): -
- Reimeer (1/5): - Nothing. People in front desk don’t do a good job, they’re weird high the whole time, they and night. I’ve have made a mistake with one of my reservations and they were very rude, they’re not kind, they don’t even smile.
the manager saw me and he said I made a mistake with my reservation that he’s sold out and don’t have no bed for me. I cried in front of them I went to spend the night by the beach, under the rain and with no money and no place to stay without shower. Next day I gotta wait until 10 am they open the front desk while I wait a friend I made in that hostel asked me about my night I told him what happened that I had to spent the night on the beach and I got wet in a island on my own and he told me that he couldn’t believe tha BECAUSE IN HIS ROOM THE ONLY PERSON SLEEPING WAS HIM, NOBODY ELSE.
You’re evil, there’s no humanity in it.
- Reimeer (1/5): -
- Dfrett_775 (1/5): Terrible Experience – Do not recommend ! Photos attached! - Nothing. Terrible experience:
- Room was the deluxe suite – was on side of building (enclosed) and A/c was not working – room was very hot, and staff indifferent and unhelpful
- Room was not cleaned
- Bathroom was flooded with toilet paper on the floor around the toilet and toilet dirty
- Shower had lots of hair in it
- Bathroom light flickers a lot
- Wall was very mouldy
- Room had a bad smell
- Bad wifi
- Their “deluxe room” is next to the public toilet (which is extremely dirty and smelly) – many people came knocking on my door thinking it was the bathroom, which became very annoying.
- There was a massive argument whilst I was there. It appears that there was an allegation and/or suggestion of thief by one of the guests against one hostel’s cleaners. Apart from being very noisy, was also concerning.
- Given all my issues – when the manager came that night I spoke to him and told him that this is simply not hospitable. He said that if I wanted to leave I can do so and request a refund via booking.com. I left the hostel and did not stay. Weeks have now passed. I’ve emailed the hostel directly, I’ve called them, booking.com themselves have contacted them. No reply whatsoever. I feel that I’ve been coming ripped-off.
- RECOMMMENDATION – Spend an extra few dollars and go somewhere else! This place should on be offering accommodation to people much less on booking.com. Simply terrible. Photos attached! I came early, and was told i needed to wait until 3pm so that the room can be cleaned. Check-in guy (an older gentlemen) has not friendly at all. The room was not cleaned. As soon as you walk in, there was trash in the garbage from the previous guest. The toilet was very nasty. The bathroom floor was flooded. There was wet heap of toilet on the floor next to the toilet. The bathroom faucet was broken. The shower had a bunch of hair in it. And the bathroom light does not work properly.
The room generally had a terrible stench. There was mould on the wall. Moreover, the A/c was not working. And when I enquired about it or asked for a fan – I was shrugged off by the guy who checked me in. Its important to understand that the room is located in a isolated area of the building – so there is no way for breeze to get in, and the Caribbean is hot. So I was sweating a lot! To make matters worst, as if things weren’t sufficiently bad, as soon as I closed my eyes to get some rest, a brawl of a sort was happening upstairs in one of the other rooms – that I was hearing clearly from my bed. It appears that one of the guest had a/some issue(s) with the cleaner apparently being in her room when she was not there. It appears that the guest had lost their airpods and/or things left in her room. And the allegation appears to be that the (hostel’s) cleaner was suggested a possible culprit. Again – I say this is what I understood the situation to be – and I have to say they are allegations as I was not involved and did not confirm. Nevertheless, this only added to the frustration – cause I really needed some sleep. But it also was very concerning and I would be extra careful with my personal possessions if staying here.
I spoke to the manager - he said that i could leave and i would be refunded. So i left and I made my refund request. It's been weeks now. Booking.com says the hostel have to accept the request since it was a 'non-cancellable" booking. Terrible!
- Daniel (7/5): - Le falta limpieza en barrer de tanto cigarro el patio y una pintado para que se mantenga y sea atractivo
- Graneau (10/5): -
- Melara (3/5): - The AC wasn't working, so I didn't sleep well because it was very hot and the people who were there were making a lot of noise.
- ruben (4/5): Overpriced - Location was good, with a good community bus connection, straight to the airport and the old town. No AC, looked like was on but didn’t produce any fresh hair, the cleaning wasn’t the best, special the toilets needed a bit of maintenance/cleaning. Special when it’s a mix dorm room and looking for the female they need a bit more hygiene for them.
- Martina (1/5): DIRTY AND NOT PROFESSIONAL - nothing. Unfortunately, my experience was completely unacceptable.
Upon arrival, I discovered the presence of bed bugs in the apartment. For health and safety reasons, I had to leave immediately and did not spend even one night in the property.
This is not a minor inconvenience — it is a serious hygiene issue that makes the accommodation completely unfit for stay.
I was initially assured that I would receive a refund, but once I left the property, the refund was denied. I find this behavior extremely unprofessional and disappointing.
I cannot recommend this place to anyone until this issue is properly resolved.
- Anika (8/5): -
- Massimo (6/5): -
- Alice (1/5): -
- David (1/5): -
- chasity (1/5): -
- Alfredo (1/5): Peligro, no es una propiedad habitable, hay contaminación, dangerous, alert - Nada no lo recomiendo
1- El aire acondicionado está dañado, hace mucho calor
2- ventanas rotas, abiertas, hay mosquitos, de los que contagian, hay cucarachas, sabandijas
3- Apesta el lugar, no limpian
4- El baño no ponen papel de baño
5- el portón y las puertas no las cierran algunas veces por estar dañado, y pueden entrar extraños a robar o sabe que más
6- cuando recibes la confirmación de la estadía, no envían instrucciones al email, y no sabes que cuarto es, no sabes que cama es, no sabes la conexión de internet
7- hay personas voluntarias que viven allí como trabajadores, siempre están en la cocina, y usan el baño del cuarto que te asignan pero ellos no están en ese cuarto
8- hay personal voluntario que viven allí, mujer, hombres y siempre están en la cocina, fuman de todo, hasta lo prohibido
9- hay personas voluntarios que viven allí, en la cocina, ponen música Alto, hablan de todo, que no puedes dormir, no puedes usar la cocina
10- el cuarto los locker son pequeños, están rotos, y me intentaron abrir, doblaron la tapa, metieron la mano, pensé que me robaron
11- el cuarto hay hongo, moho, filtraciones en las paredes, en el techo, en aires de pared dañados, y duermes oliendo malos olores
12- el piso del cuarto da asco, estar descanso
13- el baño la bañera las paredes, el lavamanos, la cortina, están con mugre, moho, hongo
14-la cocina las nevera mini, tienen muchas dañadas con mugre moho, pestilencia, las usan de almacén
15- las neveras mini que enfrían no cabe casi nada, están sucias, mugrientas, sucias
16- la cocina no tiene gabinetes, es al aire libre, una mesa, mugrientas, sucia, con muchas cosas viejas
17- la cocina, las oyas son viejas, dañadas, la superficie dañadas, como si las sacaron de la basura por estar inservible
18- tienen varios gatos con gatos bebés en la cocina, viven detrás de las neveras, le tiran comida al piso en la cocina
19- la mesa de la cocina para sentarse, está mugrientas, sucia, no la han limpiado en años
20- en la cocina no hay papel,...
- Alfredo (1/5): Alerta! Peligro, cuidado, peligroso, hay contaminación, lugar no habitable! Alert, dangerous ! - Nada no lo recomiendo
1- El aire acondicionado está dañado, hace mucho calor
2- ventanas rotas, abiertas, hay mosquitos, de los que contagian, hay cucarachas, sabandijas
3- Apesta el lugar, no limpian
4- El baño no ponen papel de baño
5- el portón y las puertas no las cierran algunas veces por estar dañado, y pueden entrar extraños a robar o sabe que más
6- cuando recibes la confirmación de la estadía, no envían instrucciones al email, y no sabes que cuarto es, no sabes que cama es, no sabes la conexión de internet
7- hay personas voluntarias que viven allí como trabajadores, siempre están en la cocina, y usan el baño del cuarto que te asignan pero ellos no están en ese cuarto
8- hay personal voluntario que viven allí, mujer, hombres y siempre están en la cocina, fuman de todo, hasta lo prohibido
9- hay personas voluntarios que viven allí, en la cocina, ponen música Alto, hablan de todo, que no puedes dormir, no puedes usar la cocina
10- el cuarto los locker son pequeños, están rotos, y me intentaron abrir, doblaron la tapa, metieron la mano, pensé que me robaron
11- el cuarto hay hongo, moho, filtraciones en las paredes, en el techo, en aires de pared dañados, y duermes oliendo malos olores
12- el piso del cuarto da asco, estar descanso
13- el baño la bañera las paredes, el lavamanos, la cortina, están con mugre, moho, hongo
14-la cocina las nevera mini, tienen muchas dañadas con mugre moho, pestilencia, las usan de almacén
15- las neveras mini que enfrían no cabe casi nada, están sucias, mugrientas, sucias
16- la cocina no tiene gabinetes, es al aire libre, una mesa, mugrientas, sucia, con muchas cosas viejas
17- la cocina, las oyas son viejas, dañadas, la superficie dañadas, como si las sacaron de la basura por estar inservible
18- tienen varios gatos con gatos bebés en la cocina, viven detrás de las neveras, le tiran comida al piso en la cocina
19- la mesa de la cocina para sentarse, está mugrientas, sucia, no la han limpiado en años
20- en la cocina no hay papel,...
- MARIA ALEJANDRA (1/5): Bed Bugs, cockroaches and mold. - Volunteers were friendly There was mold, cockroaches and BED BUGS! Aside from a broken mattress I had to sleep in the first night.. this place should be closed to the public, it's a health hazard. Unfortunately I discovered the bed bugs after the first night there...
- Nina (10/5): - Loved the location between Miramar and Condado. Easy walks, beach days, and nights hanging out with other travelers.
- Isabella (10/5): - Rooftop mornings with coffee and evenings with sunsets made this stay unforgettable. Highly recommend.
- Massimo (6/5): Esperienza interessante - Come prima impressione non è il massimo, ma la gente che lavora all’interno fa il suo meglio per tenere le redini di qi questo posto, i numerosi ospiti con un solo bagnoe’ un po’ un azzardo, la cucina è abbastanza funzionale ma potrebbe essere molto migliorata, colpa comunque degli stessi ospiti che non lavano piatti e non cercano di tenere le cose in ordine. I materassi dei letti sono molto buoni e confortevoli, la doccia nel piccolo bagno ha aqcua calda con un buon getto di pressione,i lavoratori hanno buone maniere e cercano di aiutare il piu’ possibile..la terrazza molto bella e con ottima vista e la posizione dell’ostello e’ ottima con mezzi di trasporto e supermercati vicinissimi Sono rimasto 4 giorni e ne sarei rimasto anche di piu’ se i posti fossero stati liberi,migliorerei la cucina e la pulizia generale perche’la qualita’ prezzo non e’bilanciata.nei 4 giorni trascorsi un paio sono stati di confusione e festa e un paio dipulizia e normalita’.. dipende un po’ dalla tipologia di gente che c’e’al momento..
Aria condizionata molto rumorosa nel dormitorio da 10.
- Emily (10/5): Lovely - Incredible vibes from the moment I arrived. The rooftop overlooking the lagoon at sunset is unreal. Super social hostel and perfect location near the beach and nightlife.
- Timofei (3/5): Нужно сделать капитальный ремонт и поддерживать чистоту - Очень крутой парень работал на ресепшен, он очень помог, я ошибся при регистрации и он решил мой вопрос без доплаты Ужасно грязно, ремонт никто никогда не делал,
- Mary (5/5): I got what I paid for! Cheap - Location. No Internet, roaches,
- Peter (2/5): - Nice personel and flexible Mold on the ceiling and walls, damp air and no air conditioning
- Bilal (10/5): - Good
- 献也 (1/5): 詐欺に遭った。 - Warning: Do not book tours via the hotel’s recommendation
After booking this hotel, I received an email recommending an El Yunque tour through a partner company called "Casa Venturas." I signed up and paid, but the assigned driver, Paul M., never showed up.
When I contacted him about the no-show, he refused to provide any proper support and stopped responding entirely. I ended up losing my money with no service provided.
Furthermore, I attempted to contact the hotel directly via Booking.com to resolve this issue, but I received no response at all. This lack of accountability and integrity is deeply concerning. Since the hotel promotes these unreliable services and fails to support their guests during troubles, I strongly advise international travelers to avoid this property. Please stay safe and book elsewhere!
- Sumpter (3/5): - The location was nice. Engaging social atmosphere. Cleanliness was obviously not a priority.
- Kerolyn (4/5): -
- Schnaider (2/5): Llegamos y no andaba la luz, la puerta del baño estaba rota, no había agua caliente en la ducha, estaba todo sucio. No c - La ubicación Estaba sucio, las instalaciones no andaban, no era como las fotos
- Mr. Escobar (1/5): - Nothing. The other people staying there were extremely loud. Has no respect for any other person that may be staying there and wanted to rest. They were screaming and being noise until 3 or 4 a.m. I didn't sleep at all. I saw what looked like toe nail clippings on the floor and when I walked barefoot on the floor it was extremely sandy. Like they didn't even bother to clean the room prior to me staying in this room.
- carlos perex (10/5): Comfy - Rooms are simple but comfortable. The vibe and location make it worth every penny
- Gonçalo (1/5): - Run from this place Everything is bad
- George Carter (10/5): Friendly place - Budget-friendly, social, and beautiful. Casa Santurce really captures the spirit of Puerto Rico
- lucia torres (10/5): - I stayed for two nights and extended to five. The vibe and people made it hard to leave
- ana petrova (10/5): Super - This place brings travelers together. Everyone ends up friends by the second night
- ben williams (10/5): Good hostel - The perfect mix of chill and social. Rooftop yoga in the morning, rooftop beers at night.
- isabella rossi (10/5): - Super cool staff and awesome crowd. You can literally walk to Condado Beach in 10 minutes
- Tomás Alvarez (10/5): I like the energy here - Met lifelong friends here. If you’re traveling solo, stay here. Great energy and cheap drinks next door
- nina jensen (10/5): Great place - Right near everything — ocean, restaurants, and nightlife. The rooftop was my favorite place in San Juan
- maja kowalska (10/5): - So much fun! The hostel organizes activities and everyone hangs out on the terrace. You’ll never feel alone here
- julia (1/5): I left shortly after checking in -
- QIULIN (9/5): -
- QIULIN (8/5): -
- Rachel (7/5): -
- Tam (5/5): I - I liked a rooftop, only good thing here Too old , trashies,the house needs a lot work, everything broken,unsafe .....It a worse hostel I ever been.Tje staffs were trying hard to make it pleasure for guests, (bless their heart)
They are young ,no control over .The place were too old and trashiest so?
- Rafael (1/5): No recomendado - Sucio y desordenado.
- lin zhang (10/5): Friendly - Very good location and friendly staff. The rooftop is beautiful, especially in the morning. Hostel is simple but has everything I needed.
- omar al-masri (10/5): It is all what I was looking for - Excellent value. Rooms were comfortable, area felt safe, and I liked being so close to music and nightlife but still having quiet when I wanted.
- yara yaddad (10/5): Good hostel - Good hostel with a very authentic Puerto Rico feel. Not a big chain, more like a home. Staff made me feel welcome right away
- hannah klein (10/5): Good vibes! - Really loved the hostel vibe. Everyone hangs out on the rooftop and shares travel stories. Location is amazing, couldn’t have picked better
- chloe lefevre (10/5): Amazing - The hostel is safe, fun, and friendly. The bar next door adds to the vibe but inside it’s still chill enough to rest. Rooftop view is a highlight!
- ivan petrov (10/5): - Good place for meeting other travelers. I stayed 3 nights and enjoyed the rooftop every evening. Great location, near restaurants and bars
- Christopher (1/5): I didnt stay, i wouldnt let my dog sleep there, let alone a human being. - Nothing. The place was so filthy i wouldnt let my dog sleep there. It is a disgrace and doesnt belong on booking.com. On top of how bad it was, there was no available place to securely store my belongings even if i did decide to stay. I told the front desk person that i was not staying there and left after waiting for an uber. I then requested a refund via the email provided and they said they could only give me one days rate back because of policy. After i responded i am yet to hear anything.
- Airan (1/5): -
- Hagos Tesfay (8/5): It was peaceful and quite - Please include soap and other necessary items such as forks, spoons, table. chairs and upgrade wifi capacity. wifi connectivity was poor
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