Palm Hotel Ipoh
Location: 3, Persiaran Menglembu Suria Pusat Perniagaan Menglembu Suria, Ipoh, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated just 10 km from AEON Mall Kinta City and 6.1 km from Ipoh Parade, Palm Hotel Ipoh provides easy access to popular shopping destinations and attractions.
Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and private bathrooms with showers and complimentary toiletries for a comfortable stay.
Nearby Attractions
Explore attractions such as Lost World of Tambun and Tempurung Cave, located within a short driving distance from the non-smoking property.
Ready to experience comfort and convenience at Palm Hotel Ipoh? Book your stay now!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that smoking is strictly not allowed within the premises. Guests are required to smoke in the designated smoking areas outside of the property.
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.
To be considered fully-vaccinated, residents in Malaysia must be:
*Individuals who have taken the Pfizer, AstraZeneca or Sinovac vaccines, which require two doses, must have passed 14 days from the date of their second vaccination.
*Individuals who have taken the Johnson & Johnson or CanSino vaccines, which require one dose, must have passed 28 days from the date of their vaccination.
*Leisure purposes is only for within the state until further notice.
• Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
• Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property ESPECIALLY MUSLIM/ISLAMIC GUESTS
• No pets and no service animals are allowed at this property
You'll be asked to pay the following charges at the property:
• Cash deposit: MYR 100.00 per accommodations, per stay
• A tax of MYR 10.00 per accommodations, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
• Every guest is needed to give their identity card proof (IC) or passport according to the capacity of the room. And this are the part of the safety & security purpose.
ADDITIONAL CHARGES/ PENALTY:
• Early check in / late check out are rm50.00 per hour depending on availability.
• Each room occupancy has been already determined and verified as per the requirements of the Jabatan Bomba & Penyelamat Malaysia. Hence any additional people whom would like to stay would require to take an additional room or opt for an upgrade to a larger room which fits their party. Failure to comply to the hotel safety policies will result in penalty of RM50.00 PER PERSON. Subsequently failure to corporate, the hotel reserves the right do not serve you.
LOCAL SERVICE CHARGE: Please be informed that the State of Perak has imposed Local Service Charges/Caj Perkhidmatan Tempatan at RM3 per room/night effective 1st January 2025 in accordance to Perak Hotels Regulations 2024.This charges are separate and will only be collected at the property by front desk staff upon check-in via Cash, QR Pay or Online Transfer. Charges are applicable to all guest Local & International.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Car hire
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
- Television in common areas
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Deluxe Room, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Electric kettle and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Free WiFi
-
Family Suite
The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
-
Deluxe King with Window
The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
-
Family Room
The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
-
Family Room with Lounge
The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The family room provides a wardrobe, an electric kettle, a sofa, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
-
Deluxe Twin - 2 Single Beds
The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
-
Deluxe King With Lounge
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Key card access
Guest Reviews
- Reda (5/5): Not that good but good price - Good price Bad location a bit far from the center and the bus stop, cannot change if 2 beds or 1 double bed, hairdryer did not work, noise the whole night because the window does not close properly
- Augustus (10/5): Pleasant stay - We took the family room. It was spacious and clean. The room did not provide hand soap. The tv channels were very limited.
- zharfan (10/5): - nice nice
- Raziah (9/5): -
- Razi Ahmad (8/5): -
- Asha (10/5): It was extremely convenient and the reception at the check in was super helpful. - Worth every penny. staff was extremely warm and helpful. Room service
- Lee (8/5): -
- Clovis (8/5): - The room is spacious and clean
- Noormie (7/5): -
- hanim (6/5): - Before another customer checkin ,better mop the floor because so dusty
- 佑漢 (7/5): -
- C.T (8/5): - All ok... except water heater
- Che Mahmood (8/5): -
- Yan San (6/5): Everyday need to reactive access card - Clean and comfortable bed Every time I stay in this hotel, next day the access card not usable after I come back from breakfast. Need to go down to counter to reactivate the card. So inconvenience especially when you was in urgent to go toilet
- Arif Izzuddin (8/5): -
- Suvinder (8/5): -
- 52c34e88f88b71b7e37b2bfe1dc066c0 (5/5): - Water heater not hot
- 83c415b72bbc71d2f251307cbe2a14b4 (8/5): -
- 5831a6307bb772296e2d22d13723f199 (4/5): -
- e6e9717e331b7048c54ad93d2b41e8a6 (7/5): -
- 527731cef89b70c7f727988f4d41323e (9/5): -
- Lee (7/5): -
- atiqah2210 (7/5): - spacious Our toilet clogged.
- KAT HEONG (8/5): - 干净
床舒服
冷气够冷 洗澡花沙坏了没有修理
- KAT HEONG (8/5): -
- Cheng (7/5): - Very convenient, opposite of the hotel is a shopping mall, nearby a lot nice restaurant. To go the mall no traffic light to cross over.
- Rahimah (10/5): -
- Mohd Fauzi (8/5): -
- Brenda (7/5): - Location. There's good food at the same row with hotel. -
- hafiz (10/5): -
- Rangketa (9/5): -
- Yan San (8/5): - Clean. Too pricy
- Subra (9/5): -
- Yew Choon (7/5): - the room is spacious as the usual hotel is. the cleanliness is in acceptable level. the water supply in toilet is not hot enough, we were in cool when bathing.
- Cecilia (10/5): -
- Lohez (8/5): -
- Pauzy (8/5): - Ok Ok
- Edward Liew (8/5): -
- Jack (5/5): - Room air conditioner not cooling
- Shalini (9/5): Completely worth the money. - Cheap, clean and spacious No hand towel
- Chai ni (8/5): -
- Vincent (1/5): - 没有热水器隔音不好
- Siva (6/5): -
- lai (8/5): -
- Yee poh (8/5): -
- ruwan (8/5): -
- Khalilah (8/5): -
- Kenzo (10/5): -
- Yugentiran (7/5): -
- Jane (7/5): Palm Hotel - Good Spot to Stay in Ipoh. - Spacious room. Strategic location where there were few Chinese restaurants a few steps away( food was good beyond word and with reasonable price), hotel is quiet and the staffs are polite.
Aeon mall is about 100 m ( could walk there), parking - ample - need to pay. Safe surrounding. There were many stray dogs near the walking paths to restaurants though harmless rather uncomfortable.
The staff ( a cute young girl ) maybe newly been recruited gave wrong information about the distance of the aeon mall & pasar malam gerbang.
If she doesn't know she should just say I'm new unable to help .
Other than that - hotel room , air condition - centralized and we're given written instruction not to change the already fixed temperature.
I paid rm254.00 for a room and my family wish to have the air con temperature as they prefer.
I have no complaints about that, only one of my family was not happy about that.
Overall, a great place to stay and I will recommend to others.
- shafiq (8/5): - Balik yang bersih &kemas
- Nur Hazwani (7/5): - Comfortable. The sound from water pipe from room beside us really disturbing our sleep
- niksaiful (6/5): -
- Renuga Parameshwary (8/5): -
- Mr (8/5): -
- Thirumalai Nayakkan (9/5): -
- Puteri Fariza Eleena (10/5): The area is calm, ample parking spots, and the beds are incredibly comfortable! - The hotel is across an AEON Big (huge supermarket) and far away enough (but also close enough) from the town centre to avoid the large crowds. Ample parking spots but do remember to pay for parking before the parking times start! We were lucky to have our own car. Although the hotel is nearby a supermarket, it would be quite a walk, especially if you’re planning to purchase heavy groceries.
- hakimi (9/5): -
- Chih S (6/5): - Spacious and clean None
- R.Rakshana (10/5): -
- Loseni (10/5): - Room was so clean Pls add breakfast
- Ginaria (6/5): - The location It was not clean enough due to dusty
- Eunice (8/5): - there were parking and infront of aeon the parking cant be paid the day the before. u have to wake up at 8am to pay for the parking n cannot be pre- set otherwise u get a fine
- Thurga (7/5): -
- sri (5/5): -
- Vicky (8/5): - - all should provide water dispenser at common area or lobby.
- Law (9/5): - clean spacious room...clean bathroom. nice interior. good pillows nothing
- Nor (10/5): -
- Thurga (7/5): -
- Ainun Najmiah (10/5): -
- Lim (10/5): -
- Ashta (10/5): Had a calm and peaceful stay - Very clean and comfortable
- Diviya (6/5): Fair - Clean Unable to provide extra towels or pillows when requested. Was told they’re fully occupied.
- Liana (9/5): -
- Faharul (10/5): -
- Faharul (10/5): -
- ravinder (4/5): -
- Stephanie (8/5): -
- Arvend (9/5): -
- Kolandai (8/5): -
- wani (10/5): -
- MOHD NORMAN (8/5): -
- Lee (10/5): -
- Malini Rajendran (10/5): -
- Irwan (10/5): -
- Nur Elisya (3/5): Im not happy and glad that I cancelled my decision to stay on for few nights - Ample parking space 1) Checked in on 14/10/2025 around 7pm. The staff, which is an indian guy is super rude and unprofessional. He doesn’t have patience and he doesn’t even explain well to me on my inquiries. The way he answers as if he is lazy to entertain my question . While I was walking towards the lift, I heard this guy answered his phone and started shouting on the phone while there were customers there. Very unethical.
2)This place also take a deposit of RM100 CASH ! WHO CARRIES CASH THESE DAYS ? Very troublesome
3) Dirty and dusty floor, smelly room
- Fauzie Sahar (9/5): -
- Zaiffa (9/5): None - Room size Registration with IC to all guests.
- Anas Azzril Faiz (8/5): -
- wei jian (9/5): -
- Hizarul Fahmi (10/5): -
- Lim (8/5): -
- Lim (8/5): -
- mohd (9/5): -
- aina (10/5): - All. Perfect
- chuan hui (10/5): -
- Lee (10/5): -
- Daphne Chin (7/5): -
- Alen (7/5): - Everything good , staff very helpful they switch on air conditioner while guest check in ,
Ya , very comfortable . My family and me feel satisfice . 1. The other guests chatting louder at corridor during mid night .
2. The bedroom door opens so loudly, it sounds like my own door is opening.
I think soundproofing panels could be added.
- Mason (10/5): -
Photos