The Arc Residence
Location: Manghilik El, d. 37, Astana, kz
Star Rating: 9.2 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation
Indulge in a comfortable stay at The Arc Residence with modern amenities including air conditioning, flat-screen TV, and fully equipped kitchen. Enjoy stunning city views and relax in the garden area.
Family-Friendly Environment
With a children's playground and 24-hour front desk, families can have a stress-free stay. The apartment complex offers convenience with a minimarket on-site for any essentials you may need.
Convenient Location
Located just a stone's throw away from Expo 2017 Astana and Bayterek Monument, The Arc Residence is the perfect base for exploring Astana. Plus, with activities like hiking nearby, there's something for everyone to enjoy.
Ready to experience comfort and convenience at The Arc Residence? Book your stay now for an unforgettable trip to Astana!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Air conditioning
- Family rooms
- Lift / Elevator
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Internet access
- Japanese garden
- Secured parking
Rooms Available
-
Standard Family Room
Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious family room provides air conditioning, a washing machine, a private entrance, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Superior Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This apartment has a washing machine, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Two-Bedroom Apartment
Featuring free toiletries, this apartment includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Three-Bedroom Apartment
Offering free toiletries, this apartment includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as city views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Matvii (9/5): - The staff is amazing, extremely helpful, friendly, and it's a pleasure to talk with them. Location is perfect. In this building there is a currency exchange, pharmacy and a lot of good places to eat nearby. The apartments were comfortable The ventilation in bathroom did not work
- Denis (10/5): - Все как всегда отлично!!!
- Имин (10/5): Проживание оставило только положительные впечатления. - Апарт-отель очень чистый, уютный и современный. Персонал вежливый, отзывчивый и всегда готов помочь. Отличное соотношение цены и качества.
- André (10/5): - Everything was perfect. Excellent service provided by Nurlan, who was very attentive and always ready to help. I will definitely come back. Nothing
- Tony (10/5): - Апарт-отель очень чистый, уютный и современный. Персонал вежливый, отзывчивый и всегда готов помочь. Отличное соотношение цены и качества. Проживание оставило только положительные впечатления.
- Фараби (9/5): -
- Alexandra (10/5): - The apartments were excellent. Very clean, modern, and comfortable. Great location and everything we needed was provided. -
- Ольга (10/5): -
- Ацина (10/5): - Уже много лет мы выбираем The Arc, это то место когда ты 100% проведешь отличную ночь в чистой и уютной квартире!
- Menon (8/5): -
- Guest (9/5): -
- Сакен (10/5): - Отличное расположение. Доступность обьектов. Тишина. Рядом Ботанический сад и большой выбор кафе и ресторанов. Персонал достаточно отзывчивый. Необходимое для пооживания полотенца, постельное, все чистое, свежее. Было приятно в очередной раз резместиться у вас!
- Озат (10/5): -
- Murat (10/5): - Локация, чистота и сервис.
- Sergey (10/5): - Отличные чистые просторные аппартаменты. Все необходимое есть. Ничего
- Michiel (8/5): Prima -
- Aliya (10/5): - Спасибо за уютное размещение и оперативное решение всех запросов клиента. Удобное расположение, приятный сервис, чистота👍🏻
- Damir (10/5): Не первый раз снимаю данные апартаменты, всегда все проходит отлично, чисто, приятный персонал, всегда идет на встречу. - Приветливый персонал, всегда идет на встречу и поможет в решении ситуации. Чисто, уютно, просторно, удобное расположение. Замечаний нет.
- Александр (10/5): - Хорошее местоположение, вежливый персонал
- olzhas (10/5): -
- Zhang (10/5): - 前台一个小姑娘和一个帅哥服务特别好，酒店干净整洁，位置优越，附近有货币兑换点和小超市，还有一家格鲁吉亚餐厅，封闭式管理，可以点外卖，暖气充足，打扫卫生的阿姨非常敬业，有厨房洗衣机淋浴，室内家具布局合理，点赞👍🏻
- Zhang (10/5): - 给前台小姐姐点赞，中间借宽胶带要上门送给我们，非常感谢🙏🏻
- Шушпанова (10/5): - Всегда останавливаемся только здесь. Чисто, уютно, всё что нужно есть. Локация отличная.
- Дамир (10/5): - Отличный сервис! Отличные комфортные просторные номера! Самое главное чистота!
- Natalya (10/5): - Нам очень понравилось, чувствовали себя спокойно и уютно, как дома. После всех дорожных неурядиц это было именно то, что нужно. Отдельное спасибо персоналу за внимательность и человеческое отношение, это действительно чувствуется. Однозначно рекомендую Арк Резиденс тем, кто ценит комфорт, чистоту и доброжелательную атмосферу. С удовольствием остановились бы здесь снова.
- EVGENII (10/5): -
- Оксаковская (10/5): - Очень доброжелательный персонал на ресепшн, было очень чисто внутри, нам все понравилось. Любые просьбы решались в миг. У нас был поздний заезд и проблемы с оплатой, вошли в положение, все объяснили, рассказали. Не было завтраков, подумайте о создании такой услуги
- Zholbassarov (10/5): Все супер. На высшем уровне👏🏻 - Все супер!
- NIKOLAY (9/5): -
- Artem (10/5): -
- Mariam (10/5): -
- Ксения (10/5): - Очень понравились апартаменты! Месторасположение отличное, в доме много магазинов и кафе. Так же близко находятся достопримечательности👌🏻 Чисто, светло, вид шикарный! Апартаменты большие, места очень много😍 10/10 Рекомендую😌 Девушка на ресепшн так же оставила приятные впечатления! Помогла нам ночью заказать еду))
- Patkina (10/5): - Прекрасные апартаменты,есть все для удобства и жизни,много пространства. Чисто ,уютно. Персонал прекрасный,лояльный к запросам гостей
- Marat (9/5): -
- Viktor (10/5): Прекрасно - Очень хорошая локация и прекрасный сервис, вежливый персонал, готовый во всем пойти на встречу! Молодцы. Нет
- Nurlan (10/5): -
- bingfang (10/5): 完美的体验 - 无可挑剔的公寓，大、干净、舒适、员工服务好 没有，完美
- Lilli (10/5): The Ark Residence in Astana ist eine großzügige, saubere und komfortable Unterkunft in perfekter Lage – wir waren begeis - Wir hatten eine Ferienwohnung im The Ark Residence und waren schlichtweg begeistert. Die Wohnung war riesig, sehr komfortabel und blitzsauber – man fühlt sich sofort willkommen. Schon beim Ankommen waren wir absolut positiv überrascht und wollten am liebsten gar nicht mehr raus. Natürlich gibt es kleine Abnutzungsmerkmale, was bei einer stark frequentierten Unterkunft völlig normal ist. Aber man sieht deutlich, dass kontinuierlich daran gearbeitet wird, alles in gutem Zustand zu halten. Auch das Haus selbst war sehr gepflegt: Aufzug, Innenhof und Eingangsbereich waren sauber und ordentlich. Besonders toll fanden wir die Spielmöglichkeiten für Kinder im Innenhof sowie die Restaurants und Frühstücksmöglichkeiten direkt im Haus. Die Lage ist perfekt – zentral, aber dennoch ruhig. Nachts konnten wir wunderbar schlafen, und die Kissen waren ein echtes Highlight – unglaublich bequem! Fazit: Eine Unterkunft, die wir uneingeschränkt empfehlen können. Sollten wir wieder nach Astana reisen, werden wir das Ark Residence auf jeden Fall erneut buchen. -
- Кущ (10/5): - Приезжаем сюда почти каждый месяц уже лет 6. Все очень нравится!
- Gennady Glavatskiy (10/5): - Все!
- Anatolij (9/5): -
- Илья (9/5): -
- Guest (10/5): Отличное место за адекватную цену! Рекомендуем всем! - Нам понравилось все! Отличные апартаменты в прекрасном месте по дороге в аэропорт! Все чисто, тепло, уютно! Обслуживание прекрасное! Рядом много кафе, магазинов и прочие нужных локаций. Мы не нашли минусов.
- Евгения (10/5): Хорошее месторасположение. Большие апартаменты. Есть все необходимое. Быстрое заселение - Хорошее месторасположение. Большие апартаменты. Есть все необходимое. Быстрое заселение
- Murat (9/5): - Апартаменты Платный паркинг
- Viktoria (10/5): Всё отлично!!!! Обязательно вернёмся снова! -
- Hui (10/5): A definately Luxury experience - First of all in the reception he is very friendly helpful and by nature a warm personality. Everything is perfect in the property, it is impressively spacial, centrally located, super clean and convenient. Nothing, all exceeded expectation .
- Svetlana (10/5): Отличный вариант для уютного проживанич - Очень чисто! Кввртира хорошо оборудована, все продумано до мелочей утюг, чайник, воды, кофе и чай для гостей и всё что обычно требуется путешественникам в поездке. Отличная локация, отзывчивый персонал! Вокруг много мест для прогулок, ухоженный двор. Всё отлично! Рекомендую!
- Ярослав (10/5): -
- Zhanibek (10/5): -
- Viktor (10/5): -
- Ivan (10/5): Recommend - Everything is in great condition. All we requested - was provided within an hour. My wife noted that AC is settled up the way that we can turn it on and it doesn’t blow air at us when we are in bed, but instead the other way - it helps us stay within the good temperature while we asleep. Interesting note:) All good, recommend
- Ivan (10/5): Recommend - Helped to settle 14 people in 2x3-bedroom apartment and 1xsingle Recommend Great experience for all 12 people:!
- Selwyn (10/5): Best "home from home" holiday experience! - The "home away from home" feel of the place. It felt like this was our home! very, very comfortable and spacious, with a beautiful view! There is nothing to comment negatively about! This place is perfect.
- Alibek (10/5): Exceptional - Excellent service!
- Nurlan (9/5): Superb -
- Oleg (10/5): Exceptional - Best option for group of friends. Apart Hotel, it seems the only one in Astana in same for. Space, location, comfort. Everything is new. I've had a great stay.
- Bogatyrev (10/5): Exceptional - 24/7 available staff, very supportive Cozy area, cleanliness of appt
- Dulat (10/5): Exceptional - I had a great stay at these apartments while I was in town for work. The place was in a great spot, it was quiet, and I had everything I needed to get my work done. The Wi-Fi was super fast and I had plenty of room to set up my laptop. The staff were really friendly and helpful. If you're looking for a place to stay for work, I'd definitely recommend this place.
- Bogatyrev (10/5): Exceptional - Location is smart, always drop myself here and only Na
- Gaurav (10/5): Exceptional -
- Evgenia (10/5): Exceptional -
- Sheikh (10/5): Stuff is very helpful and properties new and I like it - Everything Stuff
- Anna (10/5): Exceptional - Spacious apartment equipped with all you need (kettle, hairdryer, towels), clean, fresh beddings, easy contact with the staff, nice balcony, restaurants nearby, wi-fi N/A
- C (10/5): Had a memorable stay - A good property Housekeeping was not there
- Matthew (9/5): Superb -
- Sanjay (10/5): Great stay and highly recommended - Location, apartment itself, felt like home
- Ruslan (10/5): Great experience, great apartment, we really like our stay there. -
- Yousra (10/5): Exceptional - Dear Arc Residence team.. on behalf of my family, I would like to extend our sincere thanks for your cooperation and kindness during our stay in Astana. The apartment size, cleanliness, furniture and everything were much above our expectation.. your prompt response to our requests is highly appreciated.. though Astana is rarely visited by Arab families, but we really like it and enjoyed our time here.. as we are heading to Almaty, we hope our apartment there will be at same level of what we have experienced here.. We only recommend reception to be in front of the building, it is hidden at the back.. Once again, thank you Best regards Al kindi family, Oman
- Ray (7/5): Good - No hot water for 2 nigjts
- Olzhas (10/5): Exceptional -
- Maxim (9/5): Superb -
- Muhammad (10/5): Exceptional -
- Mohames (9/5): Superb -
- Ainura (10/5): Exceptional -
- Piotr (10/5): Nice Clean Apartment with all Facilites . Recommended by me -
- Anthony (9/5): Excellent Location - The location is nice. The staff was very helpful. The kitchen setup was good. Cleaning ladies were efficient. The seals around the windows were leaky so I had cold air coming in depending how strong the winds were outside. The shower is not that great.
- Komron (8/5): Actually, good one, I had nice night. - Good one, been there for a night. No water at all :( You need to go to the store to get that. I just thought the simple water will be included because arrived late.
- Alexey (9/5): Superb -
- Sabina (5/5): Passable -
- Olzhas (10/5): Exceptional -
- Assel (8/5): Very good -
- Nikita (9/5): Superb - Great Location, spacious apartment
- Tin (10/5): Exceptional -
- Ekaterina (9/5): Superb -
- Irina (9/5): Superb -
- Bu-hashem (8/5): Very good -
- Ivan (9/5): Eveything was great, we had a good time. Would recommend, and would stay again too. - Very friendly and helpful staff. Clean and spacious rooms. Kitchen had everything we needed. Good and easily accessible playground for kids. Great location, walking distance to different parts of the city. All the basic amenities (e.g. groceries) are nearby and in abundance too. Nothing major. Price is arguably more on an expensive side. Minor details like one of the shower head holders was broken. Or plates being rather thin and fragile (we broke one accidentally by dropping a reusable plastic cup on it). TV is rather small by modern standards, but this is where I'm getting too picky :)
- Askhat (10/5): Exceptional -
- Victor (10/5): Exceptional -
- Indira (9/5): Superb -
- Johnandjane (8/5): Good accommodation, great location. - The location. The style of the house. And the cleanliness. The staff were helpful. Not enough toilet paper. There were no tissues or kitchen towels. Other than that. All was great.
- Ursya (9/5): All as it has to be - All as it has to be, but nothing in particular. Everything was fine, nothing I did not like.
- Radchenko (10/5): Exceptional -
- Anonymous (8/5): Very good -
- Zhanat (9/5): Superb -
- Rohit (8/5): Very good -
- Andrey (10/5): Exceptional -
- Aida (9/5): Superb -
- Altyn (8/5): Very good -
Photos
