Mansión Papilio
Location: 5 de Febrero 28, Mexico City, mx
Star Rating: 9.3 Stars
Property Type: Bed and breakfasts
About this Property
Luxurious Accommodations
Mansión Papilio offers elegant units with fireplaces, private pools, and terraces. Enjoy the comfort of a private bathroom and top-notch amenities including a satellite flat-screen TV with streaming services.
Charming Outdoor Spaces
Relax in the garden, explore the picnic area, or grab a drink at the coffee shop and bar. The property's serene garden views create a tranquil atmosphere for guests to unwind and enjoy their stay.
Convenient Services
Benefit from free WiFi, private parking, and a shuttle service arranged by the attentive staff. With key attractions like Frida Kahlo House Museum nearby, Mansión Papilio is the perfect retreat for your Mexico City getaway.
Important Information
Managed by a private host
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Room service
- Terrace
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Japanese garden
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite Juliette
1 King Bed
Overlooking the garden
Layout - Bedroom
Relax - Private spa tub
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Yard and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Yard
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Private spa tub
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite with Balcony
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features a tea and coffee maker, a wardrobe, a flat-screen TV with streaming services and garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Toilet
- Private bathroom
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Suite Charles
1 King Bed
Balcony with garden views
Layout - Bedroom
Relax - Private hot tub and fireplace
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Desk and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Fireplace
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Private spa tub
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Collete
1 King Bed
Overlooking the garden
Layout - Bedroom
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Patrick
1 King Bed
Balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Julio Verne
1 Queen Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite Cezanne
1 Queen Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Queen Suite
The hot tub is a top feature of this suite. Boasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The suite offers a tea and coffee maker, a dining area, a wardrobe, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dining area
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Suite Natalie
1 King Bed
Balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 44-inch plasma TV with premium channels
Food & Drink - Espresso maker and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a hydromassage showerhead
Practical - Iron/ironing board
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- No cribs (infant beds)
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
King Room With Garden View
This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath and a shower. The spacious double room provides a tea and coffee maker, a wardrobe, a dressing room, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Sofa
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
-
Suite with Private Pool
Guests will have a special experience as this suite features a private pool, a hot tub and a fireplace. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Featuring a terrace with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Fireplace
- Sofa
- Dining area
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
-
Standard Suite
This suite's special feature is the hot tub. The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
-
King Suite with Balcony
The hot tub and fireplace are the special features of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with garden views, this suite also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Fireplace
- Sofa
- Dining area
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
-
Deluxe Suite
Guests will have a special experience as the suite features a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with garden views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Bathrobe
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
-
Junior Suite
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features a tea and coffee maker, a wardrobe, a dressing room, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
Guest Reviews
- Philip (9/5): An unusual and charming place - Superb breakfast served in the garden. The Chef comes out to discuss the options. You have to accept it is an old property and don't expect chain like levels of finishing. Amazing grounds with Peacocks, a tortoise and a cat.
- Guest (10/5): -
- Donna (10/5): Gardens, peacocks and classical music - Gorgeous setting, Fabulous staff, delicious breakfast. One of the nicest BNB’s I have ever stayed at. A must if you are planning to stay in Coyoacan. . Nothing
- JACINTO (10/5): The hosts were wonderful! They made us feel very special and happy. - The beautiful mansion and classic atmosphere The bathtub didn’t have a plug. The wifi was not stable and was diificult to watch a movie.
- Felix (9/5): Gran lugar - Gran lugar, te transporta a principio del siglo pasado con comodidades modernas , muy bonito casi perfecto salvo pequeños detalles ,comodo , bien mantenido , muy buena y calida la atención de Alan , Mauricio y Damaris . En general todos muy amables. Falta luz en el baño y un espejo de aumento, , pedimos vino y una tabla , y no llevaron Servilletas. Para el desayuno no te ofrecen salsas , pan salado ni tampoco hay pan dulce.
- Jurgita Maria (9/5): It’s a shame we stayed there only one night and would love to be back - It’s a stunning and very unique place - feels like you’re in a private residence. The mansion itself is stunning with beautifully decorated rooms, art pieces, beautiful living spaces and bathrooms, spacious courtyard. The location is also perfect.
- CESAR ENRIQUE (10/5): -
- Светлана (10/5): Un hotel histórico encantador, con un servicio impecable, personal muy atento y una atmósfera mágica. Sin duda, volvería - Nuestra estancia en Mansión de Papilo fue absolutamente maravillosa. Es una mansión histórica preciosa, con una atmósfera verdaderamente mágica. Durante nuestra visita, el hotel estaba decorado para Navidad y Año Nuevo, y la decoración era simplemente espectacular: cuidada al detalle, acogedora y con un aire de cuento de hadas. Queremos destacar especialmente la atención del butler Mauricio, quien fue extremadamente atento, amable y profesional en todo momento. Gracias a él, nuestra experiencia fue aún más cómoda y especial. Un nivel de servicio que realmente marca la diferencia. Además, fue un detalle muy bonito que nos mejoraran la categoría de la habitación sin costo adicional, lo cual fue una grata sorpresa y reflejó la auténtica hospitalidad del hotel. Nada, todo fue perfecto.
- Nils (7/5): - Stilvolle Einrichtung, tolles Gelände mit diversen Tieren. Gitarrist zum Frühstück. Ruhiges Zimmer mit kleinem Balkon und schönem Blick in den Garten. Etwas seltsames Setting (eine Art Event-Center mit Hochzeiten und vielen anderen Aktivitäten für Gruppen, dazu sieben Zimmer für Hotelgäste). Das Wlan hat überhaupt nicht funktioniert. Eine Massage konnte für die gewünschte Uhrzeit nicht gebucht werden. Unangenehmer Feuchtigkeitsgeruch im Bad. Seife war alle und musste angefordert werden. Klospülung funktionierte nicht richtig. Whatsapp-Kommunikation mit Hotelpersonal etwas schleppend. Das Personal war bemüht, aber die Unterkunft hat doch einige Unzulänglichkeiten. Man erwartet mehr für den Preis.
- Martinez Soto (10/5): Excelente estancia - La casa y la atención del personal N/a
- Francisco José (10/5): - La experiencia de cena y la atención de Martín y Enrique
- Chandon (10/5): - Extremely charming, spacious, beautifully decorated mansion that completely transports you to another time and place.
- Taylor (10/5): Fantastic experience - The staff were incredible. Such lovely, helpful people. The breakfast was fantastic and the animals on the property were so cool.
- Kira (10/5): Amazing and can’t wait to repeat it! - The workers, Enrique, Alphonso, and Damaris were all incredibly patient and professional, they let us leave our luggage after check out time while we went for lunch, and were incredibly accommodating Only thing was that the Jules Verne room only has a bedside table on one side of the bed.
- Rosario (10/5): -
- Luna (10/5): -
- Mavi (10/5): Außergewöhnlich!! - Das Team ist unvergleichbar höflich und nett, den Garten wunderschön Dass ich nicht länger geblieben bin
- Yo mero (10/5): - Servicio excelente.
- Jose (8/5): - Ocasionalmente no hay personas en recepcion y debe buscarlos, para entrar con auto en necesario hablarles y si no estan en recepcion puede tardar un poco.
- Marcos Gil (6/5): - Mucho potencial, pero solo eso, potencial sin aprovechar
- Simranjeet (10/5): Exceptional -
- Gestiones (10/5): - NICE
- jose manuel ochoa (10/5): - somos viajeros frecuentes, y estamos acostumbrados a experimentar multiples propiedades en todo el mundo, este lugar, tiene encanto propio, y eso tiene que ver con ser un hotel de epoca, con el esfuerzo contante de los duenos de tener todo perfecto, pero sobre todo por la calidez en el servicio y atencion de su gente, SABEN MUY BIEN LO QUE ES CREAR EXPERIENCIAS MEMORABLES, altamente RECOMENDADO, SE LLEVARON UN 10 EN TODO, instalaciones, seguridad, calidad AyB, ubicacion, servicio y atencion al cliente. REGRESAMOS Con ustedes, y felicidades!!
- John (10/5): - This is a lovely quiet place to stay. The Mansion has very spacious and nicely equipped rooms and sits in the middle of a large garden with many trees and plants and active fountains. There are a couple of peacocks ranging about, as well as a very large tortoise. The staff is very friendly and helpful and speaks excellent English. When I return to CDMX with my wife, I will surely stay there again
- Russell (8/5): I would defiantly come back! - The grounds and location. All staff very kind. Many of the lights were not working.
- Alejandro (10/5): We loved to stay in a place that has restored furniture without losing the commodities of a modern life. - Very relaxing place with friendly people that work hard to provide excellent services. It’s located very close to downtown Coyoacán. The full bed was very comfortable though hopefully one day it will be replaced with a bigger bed.
- Millsey (10/5): Awesome Property, Amazing Staff, Great Location, Extremely Comfortable! - The Heritage Mansion in Coyoacan is, quite simply, beautiful. Each room is a new treasure to discover, full of antiques and art. The grounds are a delight. The staff is awesome and both Concierges, Alonso and Enrique, are willing to go the extra mile to help their guests. The Mansion has an Old World Charm. The location close to everything and centrally located in Coyoacan. HIGHLY RECOMMENDED! There honestly wasn't much that I didn't like. I do have a few suggestions however. As the Mansion hosts a number of Special Events, while I was there a Film shoot and a very large wedding. It might help their guests to know more in advance what they might expect. However the Owner very kindly dealt with the issue in my case, to my satisfaction. Don't hesitate to stay!
- Olga (9/5): Loved it. Will be back - The location was perfect. The villa is beautiful, French-style, with peacocks and a turtle in the garden. Nice music, beauty, relaxing environment, very friendly and helpful staff. We felt at home. The breakfast (included) was very modest but when we ordered from the menu it was good. In the whole amazing experience the only thing I did not like was the coffee.
- Stephanie (10/5): - Alonzo, Enrique, and Valeria at the reception were amazing! They checked in on me regularly to make sure I had everything I needed; I was working on a project with a deadline and they went out of their way to support me. They even brought me a glass of wine when they saw I was stressed.
- Matthew (10/5): - Very calming place to stay especially if you like historical buildings.
- Margaux (10/5): Loved it - The hotel is so beautiful and we loved all the animals! In addition to peacocks, they also have a giant tortoise and a cat. The staff was all very friendly and so kind and helpful. Highly recommend!
- Arturo (8/5): - la propiedad esta muy bonita por si sola, requiere mas mantenimiento para estar en optimas condiciones
- Brian (5/5): Lots of laughs due to being subjected to the condition of the building. - Very charming building and staff. Faded glory “haunted” old mansion. No heating. In a state of renovation and lack of care. Maybe last updated 1980.
- Sheena (10/5): Amazing place to stay! - What a beautiful place to stay!! The grounds were gorgeous and I loved the peacocks always wandering around. The stay was so comfortable and the staff was very gracious. I wished the pool had been open! It’s a little far from the city center but Uber and Didi were readily available.
- Raymundo (10/5): Exceptional - Yenifer Flores was especially wonderful, thoughtful and kind
- Magdalena (7/5): Would be much better if there was a real info about what is and what is not really included in the reservation. - It is beautiful, elegant, nice garden to eat breakfast, music all the time. Staff very kind but does not speak English except one person who is not always there. In Coyoacán which is a very beautiful neighbourhood with tons of restaurants and cafes. And beautiful plaza and church nearby. Free breakfast is a joke: snack of coffee, two cookies and slice of watermelon cut into pieces and sprinkled with honey and cereal. Looks elegant but just makes you more hungry. Then the cook comes and asks if all is ok then you are given menu with a real food that costs real money. And poor staff has to play the game along… I booked this property based on free breakfast, nice pictures and reviews of great breakfast. But… no mention that you have to pay for it (I have been in two other hotels during my stay and had eggs, beans, enchiladas, bread, cheese, fruits, Mexican pancakes and as much as I wanted - this is what I call “Breakfast included”, booking should pay more attention to what they put on their website), breakfast is only outside and it was cold, I needed a blanket. I was so cold, angry and hungry that in the end I went to buy myself yogurt and bread in La Comer. They had great choices of real food. This experience was so disappointing that it affected my whole stay and I didn’t feel comfortable there despite the staff being very nice. I was just thinking where else will they scam me so I was spending most of the time outside although my wish was to be inside the hotel and just relax.
- meganestrada (4/5): Felt scammed in Mexico City again. Why do they always do it? Even so called respectable hotels. - Hello, it is a beautiful place but being there created more stress than relax. The so called free breakfast is a joke: slice of watermelon, coffee and two cookies. I specifically booked this hotel because it was supposed to have free breakfast and it had great reviews of breakfast but what I got was a snack. Then they would send a cook to me who would ask if all is ok then they would give me a paid menu and offered a “desayuno”. Had to buy myself bun and yoghurt in a nearby store to fill up. I requested an answer from customer service from booking.com after the first day and did not get any. I felt very uncomfortable after that and kind of scared of a scam and what they can do to my credit card etc. There is a stench of sewage from the bathroom as well. Staff is nice but only one person communicates in English and does not tell you that you have to pay for what you get. They sit you in the garden, bring menu, it is all in Spanish, somewhat disagrees with “continental free breakfast”. You pick up a meal but something seems strange then you use the translator to ask them if this is your free continental breakfast then they tell you that only fruits and coffee are free and this costs 160$ then you tell them than you don’t want it, you just want your continental breakfast then the cook brings you enchiladas for which they tell you, you have to pay!
- Sandy (10/5): - The property was lovely. It is reminiscent of a gentler time. The peacocks add a touch of elegance that is emphasized throughout the entire property. Just beautiful.
- Ana (10/5): - The Mansion Papilio is like transporting yourself back in time. My sister and I stayed three nights and it is not just for couples, we enjoyed every minute during our stay. From the peacocks to Picasso the cat and the sulcata tortoise to the furnishings, architecture, lawns and serenity. But what stood out the most was the beyond excellent service provided by our Mayordomo Alan. He gave us a tour of the Mansion and knows so much about the mansion’s history. He worked around the clock tirelessly to make sure we had everything we wanted. Even special requests like my non alcoholic cold beers! He is such an inspiration of loving his job and it shows his commitment to excellent service. We already miss the Mansion and we miss Alan as well. We are already planning our next stay!!! Thanks to everyone at the Mansion!
- Felipe (8/5): - El servicio es muy bueno, sin embargo a las instalaciones les falta algo de mantenimiento
- Yuefeng (8/5): Unique property in very convenient location - My stay overall was pretty good. The room was spacious and the property well maintained and very unique with a terrific location near many activities and restaurants in the center of Coyoacan. I have a few suggestions to make service a bit stronger, related to sharing more information should be provided upfront to help visitors (especially foreigners who don't speak Spanish) with instructions and tips upon arrival and basic / common FAQs, including: - provide the gate code in advance so that visitors are able to come in and not get confused waiting outside on the small sidewalk - communicate some common FAQs about the WiFi, water and other items ahead of guests arrival (I only later noticed that a lot of this information was actually provided in a booklet inside the room) - since the staff don't speak English, it makes it even more important to facilitate easy and timely communication of questions and requests especially during hours when the staff are not readily visible / reachable. Thank you!
- David (10/5): - Alan and Julieta were extremely helpful in caring for us. Wonderful history tour for the facility. Very informative. Walkable to Frida Kahlo and mercados.
- Raul (10/5): Exceptional -
- Tanya (7/5): Beautiful, but noisy. - It is a truly atmospheric place, an oasis in the middle of Coyoacán. The gardens are beautiful. The room was spacious and the bed comfy. There is a lot of noise. There is ongoing construction going on, for one. Secondly, the doors are flimsy and while I was staying there, the guests and staff were talking loudly in front of my door until past 1 am. I was not able to sleep well because of all the noise.
- Steven (6/5): Charming but needs attention to details (and A/C). - The building and grounds have a great period feel. Peacocks add atmosphere. The free part of breakfast was just pineapple and coffee, beyond that is $, but good. Staff left us at the gate for several minutes at check in, and were not attentive as to our bags. No air conditioning. No information about how to call reception from room, no tissue dispenser. Loud Etta James and similar at check in (fine choice but loud), but also at 8-9 pm which we could hear clearly in our room until we complained, then again starting just before 9 am. No one wants that. Gardener started also at 9, instead of after checkout time. Since no air, windows were open. Staff needs training. Bathroom door (Suite Patrick) is painted glass and flimsy, lighting in shower / toilet area too dark. We had booked Cezzane but given Patrick as the jacuzzi tub was being fixed. In theory a more expensive room, and no upcharge, but closer to the loud music. Overall, it’s a charming place and needs some improvement to the next level. No A/C was ok in cool weather but would not be in the heat. It’s not far to the Frida Kahlo Museum, but a very long walk for most. Also near Coyoacán’s Coyotes park & restaurants which is very nice.
- Kathy (10/5): Exceptional -
- Eugenio (8/5): Very good - Locations is excelent, staff too They had a construction going on and it got very loud at some times during the day.
- Laurence (10/5): Exceptional -
- Maria (10/5): Beautiful - Staff super nice ! Pricy and not very comfortable !
- Aida (10/5): - Beautiful mansion, peaceful atmosphere and wonderful staff.
- Hannahw (10/5): Fantastic! I will book again! - The property was immaculate and even more spectacular than the photos.
- Alfredo (10/5): The experience was absolutely great! Highly recommended, I will come back for future visits - The experience was absolutely great! Highly recommended, i will come back for future visits, they have the perfect ambiance based on the victorian era! the staff is very friendly, responsive and kind! the location is in the heart of coyoacan district very nice. Nothing, it was perfect!
- Marie (9/5): Superb -
- ORLANDO (10/5): - Excelente hotel
- Cesar Augusto (10/5): Excelente escapada urbana - Una experiencia increíble, el lugar es fabuloso, una casa con historia y te la pasas genial, estas a una calle del Centro de Coyoacán, lo que es inmejorable para caminar y disfrutar esa zona, el servicio del personal excelente... Estuve tan a gusto que pase en la mansión más tiempo del planeado...
- Fred (9/5): Superb -
- Fabio (8/5): very relaxing comfortable stay in quiet surrounding, close to the center of Coyoacan - Beautiful villa surrounded by a park, very quiet and relaxing some repairs needed, but that was mentioned in the description of the property included breakfast relatively small, more available on payment
- Eduardo (10/5): - Extraordinaria propiedad. Espacios amplios y limpios. Personal con muy buena actitud pendientes en otorgar un muy buen servicio. Martín, Arturo, Daniel y Araceli siempre atentos para ver qué se nos ofrece. El Chef de primera y también con una gran atención. Únicamente sugiero aceitar cerraduras pues rechinan mucho. En la habitación que nos quedamos la regadera sale con demasiada presión y creo es un desperdicio de agua. Por lo demás puedo decir que es un lugar de primera. Un tesoro escondido en el sur de la ciudad de México. Muchas felicidades a todo el personal
- MARJORIE (6/5): - The electricity was off for several hours. Someone walked into our room in the middle of the night, saw us sleeping in the bed, and left.
- Cecilia (9/5): Gorgeous and unique hotel in coyoacan - estilo atencion y ubicación they sent a wa notification when we did the reservation it was really useful map and everything but they never answer what I asked in that message. The names of the rooms you have here in booking are not the same that the have in the hotel, so thestandard suite is the patrick suite and This one is the best of the hotel in manteinance and view.
- Bertha (6/5): - Me dio un poco de miedo. Se sentía muy solitario
- Gerardo (2/5): Solicitud dr Reembolso - No me quede. La habitacion estaba en muy mal estado y sin Aire Acondicionado. Lonolatique con el.Hotel y me ofrecieron reembolsarme, pero hoy que hable me.dijero que es atraves de hoteles.com Me podrian unformar el procedimiento? Gracias
- Diana (10/5): - We had a wonderful special stay at this one of a kind B&B. We were visited by some Peacocks as well & Martin was a superb host!
- Andrea Arredondo (2/5): - Terrible
- Robyn (5/5): Beautiful place but very old and needs maintenance and some modernisation. Location was fine. Bed was comfortable. If th - I loved the gardens and heritage Our toilet was blocked and there was a very poor tea and coffee or any welcome drink or fruit . Very limited breakfast.
- Monica (10/5): Romantic - Beautiful place , great Custumer service
- John (10/5): Great stay in a historic, updated mansion - Great place with a wonderful, helpful staff and close to Central Coyoacan for great food, shopping and cultural stuff. Everyone was delightful; breakfast with the peacocksaround the fountain was a daily highlight. Just a very nice place to stay in Coyoacan!
- John (10/5): Great stay in a historic, updated mansion - Great place with a wonderful, helpful staff and close to Central Coyoacan for great food, shopping and cultural stuff. Everyone was delightful; breakfast with the peacocksaround the fountain was a daily highlight. Just a very nice place to stay in Coyoacan!
- Juan (10/5): - Nice and great located
- Lisyanet (9/5): Superb - The place is amazing and very beautiful
- Kevin (10/5): This hotel is exceptional in every way! I would highly recommend staying here - Exceptional service Nothing
- Karla Guadalupe (10/5): Excepcional servicio proporcionado por Martín - Mi estancia en la Mansion fue realmente encantadora, en gran parte gracias al excepcional servicio proporcionado por Martín. Su atención y trato amable me hicieron sentir muy bienvenido durante toda mi visita. El hotel en sí era encantador, con habitaciones bellamente diseñadas y un ambiente relajante. Recomiendo encarecidamente este hotel a cualquiera que busque una experiencia lujosa y personalizada.
- Nainoa (10/5): Exceptional -
- Verified traveler (10/5): - Excelente servicio, cuentan con poco personal pero muy eficiente. Las habitaciones necesitan unas mejoras. Buenos desayunos
- Kristina (10/5): - Beautiful oasis, circa 1923 property with wonderful staff, great location, solid breakfast, and (most importantly) peacocks roaming the property. We stayed in the Juliette room set off to the left of the property and liked the privacy. There were several private experiences for other guests — al Fresca cinema, an engagement proposal with a rose-lined walkway to a giant rose heart in the back courtyard, and a private dinner in the wine cellar. We only had one night but would definitely come back and stay longer.
- Dora (10/5): Exceptional - Everything was exceptional: the room, the staff, the atmosphere of the place, the peacocks, the music during breakfast, the hospitality. A real beautiful oasis in Mexico City, would definitely come back.
- Rebecca (10/5): Absolutely amazing! - This is a gorgeous hotel in a wonderful location, just blocks from the vibrant and colorful center of Coyoacan. The service and staff were impeccable and the rooms are stunning. But the very best part is the classical guitar played by Benjamin while you are served breakfast on the terrace next to the fountain, with peacocks and squirrels wishing you a good morning. Don't stay anywhere else!
- Verified traveler (4/5): Almost kicked out but still had a good time - it was great until i was accused of sneaking in extra guests. my friends were tourists like us and desperately needed to charge their phones to get an uber. The language barrier made it hard to explain to the attendants working and i do not blame them at all calling their boss (Those guys were great btw. they deserve all 5 stars). But the boss who spoke to me in english was somehow less understanding than the men who initially raised the concern. It took almost an hour to finally convince him that the phone charging friends had left the second we were told about situation. All in all amazing people, but management left me feeling unwelcome
- Maggie (10/5): It was an experience like no other. - It is clear the staff work very hard to create an experience for the guest. The grounds, the service, the peacocks, and the lovely music all contribute to the relaxing feel. I have never slept better.
- Rosa Elena (10/5): - Excelente. Gracias por sus atenciones
- Everardo (10/5): - Very recommended if you want to explore Coyoacan friendly environment
- Mark (9/5): A wonderful place to escape for a few days - Great service, nice environment, relaxing stay Wifi a bit slow and the jacuzzi was not able to hold water
- Apoorva (6/5): Not as great as expected - Property is beautiful We didn't get what we paid for. There was a jacuzzi in our room but it had very little hot water and took hours to fill. There was breakfast but it only included a few slices of papaya, 3 raspberries and some bread and juice. We asked for a cappuccino but they didn't have it. There was no kettle in the room and when we asked for hot water (twice) it was only lukewarm (so basically, no tea). No fridge. For the amount we spent, I expected a much more luxurious experience.
- Susan (10/5): Exceptional place to stay - I love this hotel! This is my second visit, and I will return. The personal attention is exceptional. This is a unique experience: breakfast in the garden with a guitar player , champagne greeting, strolling peacocks, , friendly employees. The architecture and decor are beautiful. Love it all!
- Javier (10/5): - Excellent and beautiful- very unique
- Jessica (10/5): Exceptional -
- Salsachick67 (10/5): Fabulous stay! - The mansion is much more than a place to stay for exploring Coyoacan. This is a beautifully restored and well maintained property, retaining a wealth of period features. The private grounds at the front and rear of the mansion are also very well maintained. I loved seeing the peacocks and peahens, which freely roam around the gardens. Beni was very welcoming and helpful through my stay. Beni is also an exceptionally talented musician and plays the guitar during breakfast. I stayed longer at breakfast each morning just so that I could enjoy the music. Anastacio was also very attentive during breakfast service, nothing was too much trouble. Housekeeping also do an excellent job of ensuring my room and the mansion were spotless. Staying at the mansion made my visit to Coyoacan even more memorable. Thank you to the whole team for making my stay extra special!
- Susan (10/5): - Mansion Papilio is so much more than just a convenient place to stay for visiting Coyoacan. The mansion has been beautifully restored, the attention to detail is exquisite. I felt like I was staying in someone’s home. It’s very private and secure. The grounds at the front and the back of the mansion are fabulous too. Everywhere is beautifully maintained. I loved seeing the resident Peaocks and Peahens, which freely roam around the gardens. I received a lovely warm welcome from Beni, who was helpful throughout my stay. Beni also plays the guitar (classical and contemporary) during breakfast. This was such a treat, he is an exceptionally talented musician. I stayed longer at breakfast just to enjoy the music each morning. Anastacio is also great, he was very attentive and provided very high standards of service during breakfast, nothing was too much trouble. Housekeeping do an excellent job too, ensuring everywhere is spotless. I loved my visit to Coyoacan and staying at the mansion made it even more memorable. Thank you to the whole team for making my stay extra special!
- Brenda (8/5): - Esta muy cerca de un curso que tomo en Coyoacan, el personal sin duda muy atento y servicial. Gracias.
- Ncr (4/5): Disappointing and bizarre - Breakfast ordinary and not good value. Coffee was horrible. Breakfast served outdoors and it was cold outside. It was not explained to me that you need to go outside and find which table the only call bell is on and call for service. I eventually figured it out. Yappy barking dog, dog poop on grounds including walkway. Fairly loud music playing until at least 11pm.
- 351rowand (10/5): Romantic getaway - Such a lovely experience! It is truly a hidden gem within one of the most amazing areas of Mexico City, Coyoacan. Perfect when you want a romantic getaway. The brocante interior makes you feel like you are in a movie. Everything is very well preserved. The staff is very friendly and helpful. They are there to make sure you have the best experience. The breakfast is served in their beautiful garden. On Sunday morning there was even life music which made the whole setting more dreamy. The hotel is a true passion project of the owners and they are working to make it perfect. So also if there is something not as you wished, tell them and they to everything in their power to make you have the best experience.
- Raul (10/5): Amazing oasis in Mexico City! - The place is extremely special, with a unique character and atmosphere. We loved being in an oasis within Mexico City, and so close to Coyoacan's center! Breakfasts in the garden with the peacocks around were a plus! That we couldn't stay longer.
- Margaret (7/5): French colonial bed & breakfast experience in the heart of Coyoacan. - Great location, safe and easy to walk into town. Excellent, comfortable & luxurios bed. Clean room, serviced daily. Charming, old world atmosphere. The breakfast included in the room price was very lack lustre & disapointing. The building & grounds are used for private functions, which is not communicated or explained yet some areas are off limits to staying guests due to this
- Alex (10/5): Exceptional - The space was beautiful and Anastasio was an incredible host. I wish I had stayed longer!
- Michal (7/5): Good -
- Natalie (9/5): Wonderful relaxing grounds and very attentive staff. Great location one block from all of the cafes and restaurants and - Beautiful grounds, beautiful building, beautiful staff! Not a major thing but the shower was problematic - obviously in old buildings plumbing is very tricky! Took a long time (3-4 minutes) to get hot water through and it ran out quickly. But otherwise everything was fantastic
- Birong (10/5): Exceptional -
- Frank (10/5): Exceptional -
- ALFREDO (10/5): - Excellent attention from the staff, especially Anastasio.
- Montse (6/5): Pleasant - Very good location only a few minutes from the center. The staff was very nice and helpful They had music very loud in the back garden starting 8 am until 9.30 pm or more everyday, and I could heard from my room
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