Henann Crystal Sands Resort

Location: Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608, Boracay Island, PH

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Elevator
• Fitness facilities
• Free airport transportation
• Gift shops or newsstand
• Shopping on site
• Safe-deposit box at front desk
• Porter/bellhop
• Full-service spa
• Smoke-free property
• Pool umbrellas
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Banquet hall
• Wheelchair-accessible public washroom
• Wheelchair-accessible pool
• Wheelchair-accessible on-site restaurant
• Lifeguard on site
• Well-lit path to entrance
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Deluxe Room

  1 Queen Bed and 1 Twin Bed

  366-sq-foot room with a balcony

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Premier Room

  1 Queen Bed and 1 Twin Bed

  431-sq-foot room, balcony with pool views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Premier Room, Sea View

  1 King Bed

  517-sq-foot room, balcony with partial ocean views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Separate bathtub and shower
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

• Premier Room with Direct Pool Access

  1 Queen Bed and 1 Twin Bed

  452-sq-foot room, balcony with pool views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Room service
  • In-room massage available
  • Separate bathtub and shower
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-width doorways

Guest Reviews

• Marissa (8/5): - everything is great except our room’s AC was leaking water. They fix it but it was everyday, soaking the bed sheets. On our last night, the ceiling directly above our toilet bowl suddenly had gushing water coming out of it as well. They handle it every time and the staff were nice but it was a little bit inconvenient. I wish we were offered a different room from the first night.
• Kimberlee (10/5): - Shopping and restaurants nearby. Right on the beach.
• Rintu (8/5): - great location, right in front of the beach and walkable
• Desmond (10/5): - This is a beautiful hotel
• Alyssa (8/5): - Very clean and nice resort!! The people are amazing and friendly! Had a good time! Walking distance from everything! Food was decent that’s why I give it a 4 stars instead of 5! EPIC is a 3 minute walk you must go there daily!! lol food is excellent!! Vibes after 12am is good! They party till 5am so have fun whoever reading this!
• Richard A (10/5): 5-star service !!! - Exemplary staff and service !!!
• Kelly (10/5): - Beautiful pool. Great central location. Friendly staff. Clean room
• Thomas (10/5): - If we return to Borocay, we will stay here again.
• Richard (8/5): - Too many commissioners directly outside the hotel. The hotel staff and facilities were excellent however these guys need their own section away from any entrance as they are constantly hounding you.
• RAVINDRA (6/5): - Decnt
• Hermogenes III Ranoy (10/5): - Location
• John (10/5): - A Memorable Stay at Henann Crystal, Boracay! Henann Crystal Hotel is a wonderful place to stay and unwind in Boracay. The hotel itself is beautiful, with a stunning infinity pool and a bar that makes the whole experience even better. The rooms are spotless, and the beds are super comfortable—perfect for relaxing after a day at the beach. What really made our stay special was the staff. Everyone was warm, welcoming, and always ready to help. If you're looking for a place with great service, a beautiful setting, and amazing people, Henann Crystal is the one. Highly recommended!
• felipe (10/5): - Great hotel with amazing staff. The breakfast buffet is unbeatable. Would stay there again.
• Desiree (10/5): - We absolutely loved Henann Crystal Sand! Everything was excellent, from amenities to service, hands down! The best hotel I’ve stayed in! I will only book Henann Crystal Sand whenever I go to Boracay.
• Bryan (10/5): - Excellent service! Excellent dining options! Clean! Steps away from beach! Rooftop pool with excellent view of the beach and sunsets!
• JESSIE (10/5): Boracay Getaway - We stayed at the Henann Crystal Sands Resort for 3 nights in Aug 2025 and it was a wonderful experience. The hotel was beach fronting with close proximity to D'Mall and entertainment spots. We had direct access to the pool and rooftop infinity pool which was a good option for a dip when the beach water gets rough.
• Ceferino (10/5): - I had a great time with my partner and my sister there
• Christopher (10/5): - I will start by saying that the welcome was a little tough with us being told as we came in so early that out would be a priority and they would get us the first room ready after cleaning. Well the did not happen and we spent 5.5 hours waiting for it including the 1.5 hours waiting for UV inspection weird!... That being said the rest of the staff / hotel/ back of the house were amazing . Property was beautiful and right on the beach. Their rooftop pool and the staff up there were awesome and their drinks amazing . Breakfast was good even though we went five days no yogurt and no gronola. Need that every morning...Needed a little more variety for the non local clientele would be nice.Otherwise again staff amazing and they all did their best. I recommend booking island hopping from hotel it was worth it. Again definitely would come back
• BRITZI (8/5): - I will recommend this place
• Nicolas (10/5): - Very nice hotel. Pools are great. Breakfast is very good. Staff is courteous and helpful
• Winston (10/5): - Best hotel in Boracay
• Cathy (10/5): - The food is over delicious and all the staff are polite. Thanking God for these wonderful people. God bless you all!
• Mario (8/5): - Outstanding staff. Can do better on air conditioning in the room.
• Doris (10/5): - Excellent
• Janice Ebb (10/5): - This place was amazing! Stood out are the staff and cleanliness of this place i cant tell you more. It’s worth every penny! And breakfast and dinner buffet is so worth coming back!! It’s soo good and you have so many options!
• David (10/5): - Great staff , very friendly and helpful . We will be back
• Travis (8/5): - Overall stay was good. Not exceptional but not bad. Can be a bit noisy at times. Cleanliness could be a bit better. WiFi is terribly slow. Staff and service was great though.
• Jean Jack (10/5): - I like the hotel most coz it’s just in front of the beach. Room is good, quiet, bed is comfy and clean. Well, it’s Boracay so it’s already expected that everywhere you go in that area is crowded even though it’s low season.
• Verified traveler (10/5): Family vacation July 2025 - We enjoyed our stay at Henann Crystal Sands Resort. The location was close to restaurants and shops which was convenient. We had a direct pool access room which was worth it. The room was in good condition- clean, nice linens, lots of space. Overall, the resort presented well and the staff were very friendly and helpful. Charleez was our bartender at the rooftop pool and he provided excellent service to our entire family. The breakfast buffet was included with our stay. The food was good but it was quite chaotic with so many people every morning which made it a little stressful. Also, the constant solicitation for massage services and activities were a bother as soon as we stepped off the resort grounds. The beach was nice but it was windy which made the water rough for swimming. I would stay at this hotel again.
• Mayank (10/5): - Good
• Jemalyne (10/5): - They tend to overcharge
• NILO (10/5): - Clean
• Abdulaziz (2/5): - It’s nice place but with terrible lobby stuff, with high payment that no need for it! Price of that hotle is too high than other beside it.. with too much deposit upon arrival!
• Geoffrey (10/5): - Amazing staff, fantastic swimming pool & swim up bar.
• Kaleigh (8/5): - Convenient location. Friendly staff, and very clean!
• Stuart (10/5): - Great location right on the beach (if you want to be amongst the bars, restaurants and shops of Station 2). The hotel was clean and very comfortable. The rooms were practical and very comfortable. We dined at the seafood buffet in the main restaurant - which was good and had a good variety of food choices. The lower pool was good for swimming and the upper pool was good for relaxing, having a drink or food and watching the beach. All the staff were very good - special mention to Je Ann & Hydai who were really good with us and the rest of the family. One minor comment was the small number of sunbeds available on the beach - however, it would be a shame to overload the beach with sunbeds...
• Peter (10/5): - No doubt this is the top place to stay in Boracay, sure it might be the more expensive option but the extra cost is well worth it. From the free lavish breakfast to the fast and efficient transport service to and from the airport, everything is guided. Theres always people to help carry and shuffle you from point to point allowing you to fully relax. The hotel staff is also very accommodating and friendly. A fantastic experience. The rooms and bathroom were very clean, room cleaning staff were excellent. Would highly recommend this place, our stay was perfect.
• Jovana (10/5): - Great option that puts you in the heart of Boracay! The hotel is right on the beach front. Great amenities and ideal option if you just want a relaxing holiday chilling at the hotel and not having to go to far to get all you need. The pools are probably the highlight, though note if you have kids it is just one depth therefore kids won’t be able to play on their own. Rooms were great, shower had a bit of mold but given the climate makes sense. Overall a great place and itching to get back!
• Renante (8/5): - Generally, our stay at this property was ok. Yes, as often touted, the infinity pool was amazing. The property itself still looked relatively new and well-maintained. The biggest letdown for us was the breakfast buffet. It's just not up to par with those at this same price point. The dining area was relatively small (although there was the usual line at the entrance and we had to wait a few minutes, their table turnover was pretty quick), the food selection was not as varied as one would expect (and pretty much the same every day, at least during our stay), and the taste/flavor of most dishes was just plain and average. Nothing stood out (well, maybe their ube pandesal, but that's about it). There were two minor incidents that we experienced during our stay. First was when housekeeping staff rang the doorbell while we were sleeping (siesta) despite having the "Do Not Disturb" door light indicator turned on. The second was when we requested for a room cleaning. Housekeeping staff over the phone confirmed they'll send someone right away. We were gone for half a day, came back to our room, and it was not cleaned. These were not big issues for us, but thought maybe these need to be pointed out, particularly to the housekeeping department. There's always room for improvement. One last thing, the front desk person who assisted us during check out needs to pay attention to oral hygiene. It's a must for front desk staff.
• Mark (10/5): - It was absolutely amazing would highly recommended to anyone. The staff goes above and beyond to make you stay perfect. Also great location close to everything and spectacular sunset .
• David (10/5): Excellent pools and room decor - The pools and excellent room decor are a key selling point for this hotel. Location also close to everything. Transfer very smooth and organised so if you want a simple and stress free life, pay the extra! Service didn’t feel super personal at times but staff will be helpful.
• Visnja (10/5): - We loved our stay here and would happily book to stay here again. The rooftop pool overlooking the beach was fantastic and the convenient location of the resort made it so easy to get around and enjoy Boracay's bustling beach front and D Mall area.
• Steven (10/5): - Room is spacious and clean. Staff are friendly and accommodating. Definitely recommended.
• Michael (10/5): - A very good hotel in the middle of White Beach. Close to all shopping, activities, nightlife the lot. The staff were friendly and attentive. The dining had a great variety options. Breakfast buffet was excellent as was the seafood buffet for dinner. The rooftop pool and bar was a great spot to watch the sunset. I can highly recommend
• Olya (10/5): - It was very convenient location. The food at breakfast was amazing
• Jonathan (6/5): - It is not a five star property not even close lucky to be a 3 star. go to the shanri-la in Boracay if you want to see 5 star. Service here was ok but sometimes made things difficult. could not even work out a transfer between 2 hotels in the same group. no one wanted to deal with it. The only people who did was head office but only opened from 9 - 5 Monday to Friday. Beautiful spot but that could be said for all the hotels in that areas anf there was at least 4 other Hennans that I saw. overcharged for what you get.
• Thomas (10/5): - Staff was amazing and such a great atmosphere
• Carmen (10/5): - We really enjoyed our stay at Henann Crystal Boracay, we’ve stayed here many times, the check in process was great and special mention to Rheanna at the front desk, very knowledgeable and helpful, she remembers us from couple months ago that we checked in. Breakfast selections are great, our beach front view room was clean and spacious. All the staff were very attentive and helpful, definitely will be staying again at Henann Crystal Sands Boracay. Thank you!
• Chona (10/5): - Hotel was nice and clean. All the staff were nice, friendly and professional.
• Nathan (8/5): Noisy but beautiful - Would've been a 5 out of 5 if it wasn't for the soundproofing of the rooms. Hotel and staff were amazing but being able to hear our neighbors snoring and slamming doors was the only blemish on an other wise beautiful hotel.
• MADONNA (10/5): - Excellent customer service!
• Allen (8/5): - Very kid conscience and staff were excellent
• Sharina (2/5): Worst Hotel in Boracay - Horrible experience with staff and how their Front office addressed a concern that led to accusations and violation of my own privacy with pictures of me from their cctv being printed and given to another guest. It was clarified later on but damage was done. We were also insulted by one of their housekeeping supervisor Charlie Beltran who maliciously pointed his finger at us while walking by the pool and mocked us with his facial expression that was seen by one of our family member. After 4hrs of discussion in their front office, we confirmed the act on their cctv. We filed a police report knowing that he is a housekeeping supervisor, he can easily access our rooms which left us scared and vulnerable. At least the authorities are aware of the incident so we felt a bit of relief that they can check up on us every now and then. We were adamant on wanting to transfer to another hotel for our peace & safety however the hotel refused to refund us our remaining days booked. So we felt trapped and still worried. Thanks to Hotels.com, they were able to hear my situation and was kind enough to refund 1 night stay so we were able to move to another hotel and experience a better resort before we finished our vacation. This hotel is not worth your money and so many other hotels cost way less but more worth it than this one. Shower in our room was also clogged and their pool had cracked tiles that is sharp and hazardous to our kids feet. Pls be careful and stay away from Hennan!
• Verified traveler (6/5): Too many rules for a hotel… - Boracay is stunning, but this resort missed the mark. We booked a “Premier Sea View” room, only to find ongoing construction next door, with noise all day. PS: as of April 2025, there is tons of construction left next door. Strict policies like no smoking on balconies or anywhere on the resort, no outside food (we were charged 400PHP) to bring takeout into our room one night, and towel tracking added to the frustration (900PHP charge if you loose a towel card). Our “sea view” was mostly blocked by trees (and we were on the top floor of the resort), and breakfast was underwhelming (charged 350PHP for leftover food in your plate), and only one coffee per person per day. The beach was crowded with vendors, it’s not relaxing at all. The second you step foot out of the resort onto the beach, be prepared to be chased down by locals to get a “massage” or book “tours”. While the staff were excellent, especially John and Excel, the resort’s central location was noisy. Next time, we’ll opt for the Shangri-La for a more peaceful experience.
• Alvin (10/5): - Check-in was easy, all the workers were very friendly. The rooms and food were great, and their transportation service was excellent. Highly recommende
• Donald (10/5): - Service with a smile. Cheers everyone.
• Tomasz (10/5): - Excellent
• Judy Ann (10/5): - Hennan Crystal Sands Resort in Boracay, Philippines, offers a stunning beachfront experience complemented by modern amenities. The resort boasts spacious, elegantly designed rooms with breathtaking views of the white sandy beach and crystal-clear waters. Guests can enjoy a variety of dining options, featuring both local and international cuisines. The staff is friendly and attentive, ensuring a pleasant stay. The resort also provides easy access to various water activities and nightlife, making it an ideal choice for both relaxation and adventure. Overall, Hennan Crystal Sands is a perfect getaway for anyone looking to enjoy the beauty of Boracay.
• Mary Claire (10/5): - Wonderful location, beautiful and clean rooms. Staff was amazing. Great breakfast buffet
• Doughlas (10/5): - Awesome place to stay. Fully recommendable
• James (8/5): - Nice room and property.
• Barbara Tanya (10/5): - Always been happy with Hennan properties
• Verified traveler (6/5): Not staying again. - You get what you pay for. It’s not a 5 star hotel. However, the price wasn’t a 5 star price. Food was not great. Drinks were awful. The hotel is clean and in a good location, but that’s about it. Check in was a nightmare. Again, you get what you pay for. Don’t expect a 5 star. Think like it’s a 3.5 star and you will be very satisfied. And there is nothing to do at the hotel.
• Monica (8/5): - Great property in the heart of Boracay station 2. Lots of great restaurants and live music. Hotel was clean but there was a lot of construction noise next door. The floors in the room are tile/stone - so the only downside is that everytime the room above or below you moves a chair you can hear the noise. Other than that it was good
• CARLOS (10/5): - Excellent Service
• David (10/5): - Loved it
• lilibeth (10/5): - We liked the location & the staff were very friendly & accommodating.
• DEREK (10/5): - Fantastic location, very helpful and friendly staff. Would definitely stay again.
• Shann (10/5): - I love this resort. The infinity pool is amazing and the quality of the breakfast buffet was so good. The staff service quality is excellent. I would come back. BUT one night we found a cockroach in our bedroom. We reported it to the reception and they apologies and gave free chocolate and a totebag. Just be cautious to not accidentally take a cockroach back to your home
• Alvin (10/5): - Staff very friendly. Good access to shopping and excursions. Good breakfast buffet selections.
• Juanita (8/5): - Nice hotel
• Adriano (10/5): - All of the staff at Crystal made sure to remember our party from the day we checked in. The experience truly was one of the better hotels I’ve ever stayed at.
• Jose Adriano (10/5): - Will come back again
• Rosalinda A (10/5): - Love Henann Crystal
• Verified traveler (6/5): Average - Good location, with direct beach access.Nice swimming pools. Friendly staff. Sadly the rooms are quite old and tired. We were initially put in a room directly opposite a building site. We were moved to another room, but the air con was broken and leaking. The building site also looks directly over the pool.
• Katerina (10/5): - Really outstanding! The hotel is amazing in itself, the location is great and the food and cleanliness were top notch!
• Michael Villa (10/5): - Love the place
• Jeffrey (10/5): - It’s my 3rd time in Boracay and this resort was my favourite so far. Really friendly and amazing staff and great rooms, facilities, and service. The breakfast and dinner Buffet was one of the best options I’ve had at a resort. They have an awesome pool bar on the top facing the beach and sunset. My partner and I would love to come back again.
• Matthew (10/5): - The welcoming of the staff and willingness to go above and beyond to make your stay as enjoyable, definitely recommend
• marilou (8/5): - We enjoyed our stay here. Staff are nice, attentive , accommodating. Their breakfast buffet is very good. Different varieties every day. We also tried their seafood buffet dinner. We didn’t like it as much as their breakfast one. We will surely recommend to our friends to stay here!
• Brendon (10/5): - Sheryl and Heidi in the dining section made our day at breakfast with cheerful attitude and great service with a smile.
• Lynne (10/5): - I like the resort but I don’t like the neighborhood it’s too crowded
• Rowena (10/5): - The beach is just right in front of the hotel. The breakfast buffet has variety of options. The dinner seafood buffet is awesome and entertainment is excellent. The room is very clean with high end toiletries.
• Paul (10/5): - Great location right amongst the action, but the minute you step inside the resort, it’s quiet and peaceful. Rooftop pool was a highlight - nothing says holidays like a swim up bar! Rooms were comfortable and had everything needed - highly recommend the poolside massages! The only slight downside was the food - it was just okay - but to be fair, we found the same everywhere in Boracay…not exactly a foodies haven. Overall, very happy and already planning to return!
• craig (10/5): Wonderful stay - Wonderful experience.. really loved this place. The breakfast buffet was amazing and included in price. Walk out the door to an amazing beach.
• Maribel Guerrero (10/5): - great service & very hospitable
• Randy (10/5): - Very friendly staff, two swimming pool options ( the top pool is perfect for sunset watching while drinking, beach front, walkable to restaurants and shops, restaurant with excellent breakfast and has seafood buffet at dinner…
• Rosalinda A (10/5): - I like the loction of the property, good breakfast buffet and the courtesy of staff from Angelica from front desk to Melvin from the beach area. Love their deep tissue massage as well, only for 700 pesos. My family had it almost everyday. Love it and will recommend.
• mohanad (10/5): - Amazing place with friendly staff and great service
• Eyzan (10/5): - Would stay here again.
• James (10/5): - This place is outstanding and always provides everything that you need. We enjoy our stay here and would highly recommend it.
• Nanette (10/5): - Loved our stay at Henann Ceyatals. Amazing service, great location, and nice facilities. Will definitely come back again!
• corazon (6/5): - This was very old. The breakfast buffet was very nice and lots of selections.
• MAria (10/5): - The hotel staff were all very friendly and always fast service. Rooms are always cleaned and property is clean as well. Please add more garbage cans around the property so that guests won’t have to bring the trash in their rooms. We will definitely come back!
• Daniel Rene (10/5): - Astonishing !!! Wow!!!
• Edmund (10/5): - Incredibe service. The staff is awesome. Rooms are very nice and clean. Great location next to starbucks and d'mall. Breakfast buffet is very good with different options every day. Beautiful property and many levels better than anything we saw nearby. The beach in front is very nice. Soft sand and calm waters. There is a lot going on in this area so if looking for something less busy maybe one of the other station areas would be preferable.
• Rusty (6/5): - Not terrible, but wouldn’t stay here again. Extra charges for every little thing, example: 1350 pesos extra for bringing my 5 and 1 year old kids. Room was pretty clean, but no view, saw a roach in the am shortly before checkout. Pool looked nice, but didn’t get a chance to take a dip. They gave us drink tickets, but they are only valid 10am-4pm, so didn’t get a chance to use them.
• Jerry (10/5): - Everything is beautiful...front beach accessibility, very nice and friendly staff, clean and beautiful rooms with balcony, gorgeous lap pools and skypool, great food at the breakfast buffet. Everything carefully thought of
• Richard (10/5): - Great property. Unfortunately they are building a huge resort next door and the dust smell and sound of construction was very annoying. Otherwise perfect
• bonnie (2/5): - First off they act like police at hotel every time I get asked my room number 5 times a day they have mini bugs in the bed they said it was sand but it was so small crawling on my body , finally I got recorded they moved my room but still bugs . The food was so so , and all and all I don’t recommend this hotel . I never felt so unwanted in a hotel . Even for cafe latte have to sign room number and also non stop asking what room . I wouldn’t stay for free if offered. Oh and also room smells like mildew:(

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