Kilin Hotel, JiaoXi
Location: No.116, Sec. 5, Jiaoxi Rd., Jiaoxi, Yilan County, 26243, Jiaoxi, TW
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in relaxation at our full-service spa, indoor pool, spa tub, and steam room.
Entertainment & Connectivity
Enjoy complimentary Wi-Fi, an arcade/game room, and a reception hall for leisure and connectivity.
Comfortable Accommodations
Relax in our 167 guestrooms with premium bedding, LCD TVs, and private bathrooms with rainfall showers.
Make your escape to comfort and luxury at Kilin Jiaoxi.
Important Information
- Pool access available from 2:00 PM to 10:00 PM.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
Policies
Check-in: 04:00 PM - anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Full-service spa
- Smoke-free property
- Express check-in
- Parking (limited spaces)
- Free self parking
- Pool sun loungers
- Reception hall
Rooms Available
-
Standard Double Room, City View
1 Queen Bed
285 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room, No Windows
1 Queen Bed
178 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Twin Room
2 Large Twin Beds
285 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room
1 Queen Bed
291 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Quadruple Room
2 Queen Beds
455 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Basic Double Room
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Suite
2 Double Beds
Soundproofed room
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Suite
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Desk and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- No cribs (infant beds)
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Presidential Suite
1 Queen Bed
637 sq feet, located on the top floor
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Laptop-friendly workspace
- Wet bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Standard Double Room
1 Queen Bed
248 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Double Room, City View
1 Queen Bed
313 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Double Room
1 Queen Bed
285 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator and electric kettle
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Spring water bathtub
- Bedsheets provided
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Baron (4/5): - Don’t understand how this hotel has such a high rating? Management needs to evalute their cleaning standards!! Found dust underneath bed and in the air the minute I walked into the room and started the ac. The in-room onset/hot tub and shower had mold forming in the grout between the tiles. Last but not least the drain at the outdoor saunas started to backup and flood the floor; make sure you are wearing slippers or some kind of foot covers.
- Manling (10/5): - 停車方便 但飲水機建議每層樓加裝一台 不然裝水都要跑到一樓很麻煩
- PIN YU (10/5): - 地點佳樓下就是礁溪熱鬧的商圈
- woon shing (6/5): - 舊式洒店
- SHU HUI (2/5): 不會服務的差勁飯店 - 第一次反應不乾淨就應該要協助更換房間，還說沒有房間可以更換，請我們在現場等房間，在現場等換床罩、床巾整整等30分鐘最後到好一小時。最後是客人要求才願意給其他房，最後才幫忙換到了18樓。 一句道歉、一句給客人添困擾都沒有的。連補償更不用說 其實就是服務上由上到下都超爛，沒有軟實力。以前來是覺得連早上看到客人也不會說早安，現在更想給你們一個爛字
- Ibrahim (10/5): - great staff, great location
- Wei Yang (10/5): 非常推薦 - 退房後寄放行李，爬山完去拿行李時櫃檯人員說可以使用頂樓裸湯盥洗，真的很貼心！
- CHUN-HUNG (6/5): 冷氣 - 冷氣不冷！服務人員處理有問題！
- Verified traveler (10/5): 會再訪的酒店 - 房間舒適乾淨，櫃檯服務很好，飯店位置在礁溪精華處，很方便。
- TE CHIE (10/5): 值得再回訪的飯店 - 地理位置便利，服務親切有禮，房間也很舒適，浴室景觀也不錯，這價位這品質幾乎沒有對手，唯一缺點是房門的隔音不好甚至關燈還會有光透進來，不過整體來說是願意在此入住的飯店。
- Maurice (8/5): - No bar, no laundry service other than the it’s a nice place
- ?? (8/5): - 房間浴池有很多毛髮，沒打掃乾淨
- CHIA-FEN (10/5): - 房間很大、很乾淨，早餐選擇算滿多的，而且都滿好吃的。
- PEI TING (10/5): 值得期待的酒店、好停車 - 第二次旅遊礁溪剛好都選中麒麟酒店，因為交通方便、停車車位充足，可以充電，乾淨、房內有溫泉、安靜舒適，另外公共spa區域有管理、大毛巾、鞋櫃、廁所、加鎖的櫃子、沖洗室、泳衣換下來洗好有脫水機，很安心方便
- Yoshie (10/5): - 部屋の温泉は、快適でした。 テレビでYouTube見れるし、最高です。 部屋のテレビが大きいので、テレビ見ながら、温泉も入れます。 洗面所にハンドソープが無いのだけが不便でした。 ホテルの隣にある、パン屋さんが美味しかったので、朝食無しにして良かったです。 このホテルは、オススメです。
- WEN HSUAN (10/5): - 櫃檯人員親切，有地下停車場，溫泉飯店很乾淨，房間內有獨立湯屋，樓上有泳衣SPA池，也有男湯女湯大眾池，附近餐廳、熱炒、小吃很多
- Yulan (10/5): 很舒適的體驗 - 房間的個人湯池很乾淨，床的軟硬適中，早餐不錯公設還有泳池和spa可以使用，整體住宿體驗舒適，員工從大廳接待到房務阿姨都笑瞇瞇地讓人感受很好~唯一美中不足的是，我們住的6樓房間門外一抬頭就能看到天花板很像壁癌的污漬，可能宜蘭真的太潮濕吧，雖然無礙住宿體驗但還是覺得要處理一下比較好。
- Louis (10/5): - Good
- YING KUANG (10/5): - 地點好,非常方便,景觀優美遠眺歸龜山島,溫泉,住的很舒適.
- Verified traveler (10/5): - 有泡溫泉的浴缸真的是令人太開心了
- Chin Ming (10/5): - 地點不錯，SPA的設施有些不能用，SPA池也有脫落的磁磚，比較可惜，其他都很好！
- Verified traveler (6/5): 蠻不推薦的飯店 - 房間的熱水壺很髒就算了，各樓層都沒有熱水可以用，只有頂樓、3樓跟1樓有熱水如果只要頂樓跟3樓設施關閉就只有1樓大廳有熱水可以使用，我剛好住在16樓想說頂樓有熱水可以使用結果凌晨要去使用熱水結果撲了空，結果又跑到3樓要去裝熱水又沒有熱水可以裝，結果只好跑到一樓去裝水，電梯上只告知哪裡有熱水沒有說頂樓跟3樓的熱水供應到什麼時間，入住也沒有告知，真的蠻不親民的，住的房型還不錯結果裡面的環境很髒灰塵很多，蓮蓬頭的水管還壞掉，游泳池的洗澡間對於高的人很不親民，不推薦給親朋好友入住，價位收費也不低還設備很多都壞掉的
- DON (10/5): - I like this hotel staffs have very good services, they have in room hot spring water bath tuff, and water therapy pools.
- Ramon (4/5): Not worth 4 stars - Hard or not possible to speak English with staff. Cleanliness is not good (dust everywhere), under the bed is just never cleaned. Breakfast is not worth, food is just OK but nothing outstanding. Interior of wardrobe smells very bad. Won’t be coming again.
- Qiang (6/5): - 房間偏小。有點霉味。普普通通的一家酒店
- Lance (8/5): - Musty smell in my room lingers during my stay. Some stinks on the cloth sofa. The rest of the hotel is excellent.
- Verified traveler (6/5): 隔音不好/泳池清潔度不佳 - a. 櫃台服務親切. 但房間隔音很差, 半夜別房客人喧譁的聲音跟開關門的聲音很明顯, 會讓從原本的睡夢中醒來. b. 游泳池的水混濁的程度在使用時可以明顯感受到 c. 枕頭只有提供很軟的一種 d. 早餐豐富
- Chaena (10/5): - 施設も部屋も、部屋のお風呂も綺麗で 夜のしゃぶしゃぶも凄く美味しかった！！
- JIA HAO (6/5): 很不錯 - 再次入住麒麟 停車方便 大聽入住快速 這次安排六樓 不算高樓層看不到漂亮的海 只看到海平線..房間內網路收訊不好 WIFI 也沒想像的穩定 房間內電視頻道不多..！房間中規中舉 有寬大的泡湯池 給過!飯店週邊很多可以逛
- Wei-Che (10/5): - 環境清潔非常舒適又有景觀
- GUO MIN (10/5): - 沒有意見
- Kuo-Yuan (10/5): - 性價比高。
- Jean (10/5): - I called the local place at midnight to confirm my reservation. The gentleman who answered the phone was professional and courteous. I need to express my special thanks to him.
- Verified traveler (10/5): - 路邊很大的地標, 床很好睡, 戶外泡澡乾淨又舒服, 服務人員訓練有素且友善, 賓至如歸
- Shihmin (8/5): 地理位置方便的商務行程 - 房間不大，地板是磁磚的，沒有地毯，空調足夠冷沒有異味，偏簡約商務風格，一開始櫃台給了超低樓窗戶映眼就是旁邊宮廟，後面有調整到較高樓層另外一向就比較好一些，開窗比較沒壓力；周邊很方便，早餐很豐富、口味也不錯。
- CHIH-CHIEH (10/5): - 超級棒啊 地點優 環境優 價格優
- HAI (10/5): - Great place to stay close to everything you need to enjoy your vacation
- May (10/5): - Excellent location!
- Verified traveler (10/5): - 入住後2-5點可享用迎賓服務 有甜點跟飲料 早餐到11點 可自由選擇用餐時段 樓下就是熱鬧的街 方便逛跟覓食 停車在地下室 電梯上下 對老人家出入很方便
- CHIU YAN (8/5): - 酒店外觀優 整體滿意
- Shih Wei (10/5): - 除了空間小一點點 其他ok
- Hsiao Lan (10/5): 飯店位置很好，房間舒適 - 在有名的蛋糕店，名產店旁邊，買東西逛街吃飯都方便！浴室很乾淨，泡湯很舒適，房間設備也很新穎，還有地下停車場，非常方便。
- Hao Shen (10/5): - 服務人員親切空間寬敞
- HSIAOLING (10/5): 值得入住的旅館 - 我每季都會到礁溪渡假,住過許多間.KILIN是new open 我本來很擔心,因為大廳很簡單,沒有大氣或過年氛圍, 但是出了18樓電梯口迎來的是一面玻璃窗,光是坐在藤椅就狠心靈氣爽,進了房間更喜歡它的空間,小客廳, 浴室都 很乾淨及到位,泡湯時的夜景也不會被遮到,(其他家都會被看版擋住)早餐雖然沒湯麵但有牛肉湯也很有誠意...我待了兩晚感覺很不夠
- KAR KIT (10/5): 值得來👍 - 只是早餐的接待服務員不夠專業，其它非常好
- Jun Jie (10/5): - 洗澡與泡湯水不夠熱，但這是個人因素無法代表全部
- Verified traveler (10/5): - Was a great stay in downtown Jiaoxi. Easy to walk around town and central to some bars and restaurants. Rooftop onsen is the one to go for, a nice 37 degree pool.
- KAR KIT (10/5): Good choice! - Very comfortable and valuable! Good Price.
- shih-chuan (6/5): - 人手不足，服務人員很盡力且辛苦。 許多設施還沒準備好無法使用（森bar、按摩、健身房）。房間非常舒適乾淨，但走廊地毯上有許多毛屑，希望能改善。早餐被安排樓上座位，因人手不足，樓上服務人員疲於奔命，加熱台上食物是冷的、銀絲捲過油膩、牛肉湯配料（蔥）沒了無法及時補充。
- SCOTT (6/5): - 沒有
- Verified traveler (2/5): 糟透了 - 房間居然沒有衣櫃，牆壁上連掛鉤都沒有，打電話給櫃檯，櫃檯居然還不知所云的說不是有衣櫃嗎？後來請櫃檯送衣架上來，給了我兩支生鏽嚴重的衣架，杯子也沒有洗乾淨 退房的時候等了二十幾分鐘電梯還無法順利進入電梯下樓退房
- YuChun (8/5): 可以的飯店 - 這次入住主要是回娘家看兩老，而晚上有個地方睡，所以使用飯店設施不是我們的重點，但⋯有個非常滿意的地方是飯店在礁溪的位置點及房間內的泡澡浴缸，有個短暫的放鬆泡湯及外出覓食也很方便 唯一可能我認床...床硬了點，晚上因背酸翻身好幾次，沒能好好睡
- Thomas (8/5): 值得一去的好旅館 - 住宿1006房，有少部分的景色，房間坪數較小但整體感覺非常舒服
- TSUNG HENG (10/5): 礁溪最好的view - 升等到高樓層房型 景觀令人驚艷 是相當好的一次住房經驗
- Verified traveler (8/5): - 環境、客房乾淨舒適、房內泡湯池大。 早餐的菜色需要加強！
- Verified traveler (10/5): 非常舒適的五星級溫泉飯店 - 地點便利、設備充足實用、房間舒適乾淨，早餐很棒。 但枕頭不是很軟，可以改善。
- Verified traveler (6/5): - 服務人員都很親切，停車也很方便，早餐品項多，口味一般。水療池還不錯，在房間泡澡也很舒服。
- Qing-Luan (10/5): 舒適方便 - 無
- Hui-Ying (10/5): - 有機會會再去一次
- TZU HSUAN (10/5): 還不錯 - 有兩個特斯拉充電車位，可先打電話詢問是否有空位再訂房，宜蘭目前還沒有超充站，有充電座車位很方便。
- Been-Jyh (10/5): - 服務人員熱情又有耐心，很願意服務我們，我跑馬拉松，約12:30回到飯店，11:00已經退房還開原住房讓我清洗，太有愛心了，讚👍
- Verified traveler (10/5): - 真的看的到龜山島，景色美！
- Verified traveler (10/5): - Good to live for family vacation.
- YIN JUNG (4/5): - 服務人員很不錯，但游泳池SAP没有雪山飯店好，價格也比雪山高，还有早餐也沒有那價值，所以說实在的入住的價格不能索取那麼高，沒那價值。
- chih-shwang (10/5): 三十滿意 - 服務人員服務態度良好，房間乾淨清爽，泡湯環境舒適，飯店地點適中位於鬧區，方便購物跟逛街
- YEN LIANG (8/5): - Amazing
- Peter (8/5): - 櫃台人員親切，checkin快 泳池跟SPA區環境整潔都不錯 飯店位於市中心 周邊吃喝玩樂都方便 早餐也很多樣 第二次入住一樣滿意
- YUAN YUN (10/5): - 交通地點方便，愈是設於外側，雖是在馬路邊，但也不吵嘈。
- Lin (6/5): 孕婦、長輩要多考慮喔 - 服務、環境、清潔度都好 缺點就是冷氣真的不涼啊 都調最低溫、風量開最強 一間家庭房一間雙人房 6個人都睡不好一直熱醒 廁所也很悶很像沒有抽風 長輩們都住的不開心☹️
- Verified traveler (10/5): 美好旅程 - 溫泉旅館，房間乾淨整潔，飯店地下室停車位多不用擔心沒地方停，早餐菜色樣式多、美味。
- Wei-Fan (10/5): - 很舒服的住宿環境，頂樓的裸湯很舒服，更衣室環境很乾淨，四人房雖然有點小乾淨又新，這次有帶嬰兒有另外提供嬰兒床、消毒鍋及澡盆，唯一小遺憾是早餐不是很好吃，但整體都覺得很好。
- Joanna (10/5): - 701房常有水管排水的聲音有點大聲
- Hui Mei (10/5): 住房舒適乾淨 - 舒適乾淨 服務人員專業友善 位置又很好 外出好逛 在飯店裡又舒適
- Verified traveler (10/5): 值得再來進住的酒店 - 我們傍晚抵達親切的服務小姐還升等人我們的住房。大廳很寬闊、房間雖然不是特別的大但很新、湯屋有窗戶、視野很好，空氣很流通。大推！
- Verified traveler (10/5): - 乾淨舒適
- Verified traveler (10/5): - 很棒的飯店，員工服務很好值得入住。
- WEN BIN (10/5): - 同行另有嬰兒和4歲小朋友，客服人員主動免費升等為兩大床房型，很貼心，謝謝！
- Verified traveler (8/5): - Good
- Verified traveler (8/5): - 還不錯留下吃飯方便，很喜歡
- Peter (8/5): - It was our first time to stay here. It has its own parking which was very convenient considering how busy Jiaoxi is during weekends. The staff was very friendly and accommodating. The room and amenities were nice. We could even see Turtle Island from our room.
- Verified traveler (10/5): - 早餐種類比較少
- HSU WEN (8/5): 很好的飯店 - 房間新，環境乾淨 服務人員 親切
- CHOU HSUN (8/5): - 過年入住期間並未因繁忙而失服務水平，服務很親切有禮。 房間清潔度也有符合我的標準，早餐還可以，健身房空間小了點，但我想宜蘭景點多，會去使用健身房的人應該也不多。 這次入住因前晚宜蘭風速太大，宛如颱風過境，導致一早無法使用大眾湯，是這次行程的遺憾。 但整體來說很滿意~
- Verified traveler (10/5): Great - Beyong my expectation during Chineses New year.
- Verified traveler (10/5): - 初めての礁渓滞在でしたが、このホテルを選んで大正解でした。部屋は広くて清潔ですし、湯船の蛇口を捻れば温泉が注ぎ込まれます。そんな温泉水がたっぷり溜まった部屋のお風呂から、礁渓の街や海、亀山島を眺める事ができ、屋上の露天風呂からの景色もまた格別でした。
- CANDY K (10/5): Hot Spring Hotel Review - We enjoyed the hot spring in our room. The hotel is in a convenient location and there are lots of options for food and sights nearby. The train station, bus station, and night market are all nearby.
- Jan (8/5): - the staff is friendly and service is good. the breakfast variety is limited.
- Verified traveler (8/5): - 向東中高層可欣賞龜島日出, 正!
- Verified traveler (8/5): - 服務態度很好！四人房整體來說整潔舒適但房內泡溫泉的浴缸以四人房來說太小了，由於房價不便宜所以cp值屬中等
- Hung yang (6/5): 非休閒飯店，卻是商務旅館設計 - 房間空間小，無桌椅可用。早餐尚可
- Chuleeporn (8/5): Good location and clean - We expect the room a lit bit more space on both side of the bed.
- Huanhsiang (6/5): - 頂樓裸湯很不錯，房間跟房內的泡湯池也不錯，早餐普普。最不能接受的是電梯，早上吃飯時間一堆人吃早餐退房，結果只開兩台，本來電梯就已經很慢了，在那等了3台都滿的下不去，到游泳池另一側的三台電梯又都沒開，走安全梯下去結果被自助早餐擋住到2樓就下不去，上來繞到另一側好不容易找到安全梯，燈光昏暗，濃厚的霉味，到一樓出去直接是走到後門戶外，再繞回進去吃早餐都過了快30分，沒遇過這麼離譜的
- WENHUI (8/5): 整體來說很不錯！ - 無論是房間內部、飯店設施、服務人員、周邊環境都很不錯！只是早餐可以在多樣的選擇就更棒了。會再次入住此飯店，很好的回憶！
- Hsiu Chih (10/5): - 位於市中心商圈，很好逛且交通便利，住宿空間適中，設施清潔良好，服務人員熱心，值得推薦的飯店！
- YEA-WEN (4/5): 不會再去住 - 家庭房房間太小，與高房價不對稱。
- GOU (8/5): - 온천시설이좋았음
- CHEN-CHYI (10/5): 地點絕佳，交通方便。 - 雖然不能跟五星的頂級渡假飯店相比，但是房間舒適度豪不遜色，早餐也夠多樣，重點是在市區中心，礁溪各餐廳小吃景點溫泉公園徒步可達，非常方便。頂樓的裸湯可以再維護乾淨些，不過服務和觀景值得稱許。
- Ta Cheng (8/5): 品質好 - 設施不夠多，遇到下雨天，不太方便
- Yim Mo (8/5): 地點好，鄰近很多食肆，購物甚方便 - 室內溫泉浴缸寛敞
- Verified traveler (8/5): 好 - 地點方便，房間不錯
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