Hyatt House Shanghai Hongqiao CBD

Location: 9 Shenhong Road, Shanghai, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• King Room with kitchen and view

  This triple room features a fireplace. The spacious triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

• Twin Room

  This triple room's special feature is the fireplace. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

• King Studio with Kitchen

  This studio has full kitchen facilities and a sofa.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

• King Suite with Kitchen

  This suite has full kitchen facilities, an independent living room and a sofa.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

• King Suite with Kitchen and Sofa Bed

  This suite has full kitchen facilities, an independent living room and a sofa bed

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

• Specialty King Suite with Kitchen

  This 70-square-yard suite has full kitchen facilities, an independent living room and a sofa

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Fireplace
  • Alarm clock
  • Wardrobe or closet
  • Adapter
  • Privacy curtain

Guest Reviews

• Benedikt (8/5): -
• KIKUCHI (10/5): 素晴らしい！ - 朝食が美味しい。質が高い。 ハイアットプレイスとホームの２種類の棟があり、ホームにはキッチンがあった。
• ROSA MARIA (8/5): Agradable. - La habitación. Que no logre conectarme al wifi.
• sara (8/5): - camera spaziosa con cucina. colazione molto buona ho raggiunto l'albergo di sera dalla stazione di Hongquiao: il navigatore ha vari problemi a riconoscere la direzione dell'albergo
• hector (10/5): Excelente, lo elegiría nuevamente - Muy bien ubicada al lado del railway station hongqiao Nada
• Vang N (9/5): -
• Nicholas (6/5): -
• 心慈 (10/5): -
• Enrico (6/5): - Tutto normale, niente di che Prezzo troppo alto per i servizi offerti
• Aleksandr (1/5): -
• Bartlomiej (10/5): -
• Sergio Ken (10/5): Ótima oportunidade para se Hospedar neste excelente Hotel - Atenção e cuidado com os hóspedes Tudo muito bom !
• michel (10/5): -
• Yi Xuan (10/5): - Had a really positive stay at Hyatt House, its my 2nd time back here! Special thank you to Max 刘星权 for going above and beyond. We did have a small inconvenience with the laundry—unlike some hotels where it’s complimentary, we had to pay coins to use the machines, and unfortunately the dryer didn’t work. After spending hours trying to sort it out late at night, Max stepped in to help us resolve the issue, which made a huge difference and allowed us to finally get some rest. Really appreciate the support and thoughtfulness—thank you again!
• Sergei (10/5): -
• Almira Clarisa (9/5): -
• Theo (9/5): Perfect if you want to stay by the station - Really convenient , clean , nice fitness Perfect if you want to stay by the station
• S (9/5): - Location was great, it's just a 10 min walk to the Hongqiao railway station with access to the metro and high speed trains and is accessible via a footbridge. Its also close to the expo center. The hotel has self service laundry on the 2nd floor for just 30 Chinese Yen, you can wash and dry a full load. I had the breakfast buffet which was great, a lot of variety with both Western and Chinese food. They also have an on-site restaurant that serves lunch and dinner with decent variety including vegetarian options. The menu for room service is limited and I thought the portion sizes were small. I also had trouble communicating what I wanted because of the language barrier but was finally able to get my order in.
• Yuki (8/5): 快適でした。 - 空港から近く便利。 部屋はきれいで快適にすごせました。 チェックインの時デポジットで中国元4,000をするように言われてしました。 宿泊費の合計が中国元2,796.07なので多すぎると思います。 差額はペイバックしてもらえるのか確認しましたが、何時ペイバックするのか回答がなく不安になります。
• Alexander (10/5): -
• xiping (10/5): 强烈推荐中外游客居住 - 位置超级方便，离机场，高铁，地铁，大型购物商场，饮食中心都是步行的距离。早餐精致，品种齐全，服务顶级。我们让酒店办理了快递业务。简便快捷！ 没有
• Arif (10/5): - Ok Ok
• JIHOON (9/5): -
• Paul (10/5): -
• expert (10/5): - шикарный номер. шикарный завтрак. шикарное размещение рядом вокзал. тихо. зал и бассейн все ок
• Ye (8/5): -
• Francesco (10/5): accogliente - servizio ottimo e molto pulito. vicino alla stazione dei treno e aeroporto ( 20 min a piedi attraverso il tunnel). camere grandi e pulite. ottima pulizia
• Renee Claude (8/5): -
• Rajesh Tiwari (10/5): -
• Andrea (10/5): Ci ritornerò volentieri - Spaziosità dell’appartamento (era un Hyatt House). Qualità dell’arredo. Organizzazione del layout. Panorama dalla stanza. L’enorme superficie vetrata verso l’esterno. Vicinanza ai Mall, con molta scelta per quanto riguarda cibo e shopping. La colazione aveva pochissima scelta sulla parte dolce (mancavano per esempio le confetture). Raggiungere l’hotel dalla stazione di Hongqiao è stato lungo e complicato, perché il passaggio sopraelevato pedonale risultava essere totalmente chiuso (non è comunque colpa dell’hotel.
• David (9/5): - Excellent location. Professional staffs. Clean and well maintained room
• Emília (10/5): -
• Martin (10/5): -
• Ai Non (10/5): Nice and Moderen Hotel to Enjoy the Holiday - The location is just across the station No shuttle bus from and to the hotel.
• Hein (9/5): -
• Ryoko (9/5): -
• Shuai (8/5): -
• DAISUKE (10/5): - 駅からも近く、モールに隣接しているため、食事や買い物に困らない。
• Yin (8/5): Good location - Good location to the high-speed train station and airport
• DOMINIC (10/5): - Great location, 10 minutes walk from train station. Great room, mall and many restaurants close by. Highly recommendable
• Jeannette (9/5): Empfehlenswert - Wunderschöne neue Hotelanlage nahe zum Bahnhof ,Innlandsflughafen und Kongresszentrum. Betten ,Frühstück top .Schöner Poll und Fitnessbereich im. 11.Stock .Shanghai City ist ca 50 min Fahrzeit entfernt
• Gottfried (9/5): -
• Jeannette (9/5): Empfehlenswert - Neues sehr schönes Hotel ca 40 min von Shanghai Zentrum entfernt jedoch nahe zum Bahnhof, Flugplatz und Kongresszentrum . Schöne Zimmer perfektes Frühstück und sehr gutes Restaurant und Bar . Schwimmingpool mit Innen und Außenbereich und Fitnessbereich im 11.Stock
• Samantha (8/5): -
• Aleksei (1/5): Пожалуйста, никто и никогда не пользуйтесь этим отелем.они не слышат своих клиентов не отвечают на их запросы и просьбы - Ужасно. Никому не рекомендую. Все было ужасно.
• Luca (9/5): -
• limfw (8/5): 1st choice accommodation in Shanhai Hongjiao. - 1st choice accommodation in Shanghai. The staffs and managements are friendly, The food there are fresh and delicious.
• Fuzhong (9/5): -
• Meri (8/5): -
• Raffaele Gori (10/5): -
• Verified traveler (10/5): - Bien ubicado, limpio, moderno y excelente atención
• Kimmy (9/5): Enjoyed the comfortable stay and daily breakfast spread. - Very comfortable and well-maintained room, good pool, great daily cleaning and room service staff is very prompt in delivering items. Daily breakfast spread was good with reasonable varieties. Location is a little far from city but the hotel is walkable to train station and line 2 is convenient to get to places. If the location is abit closer to the train station (e.g. lesser walking) and to the city (lesser travelling time), that will be great but this can't be changed. The comfort of the hotel makes up for it. Hotel staff is friendly and easy to communicate with (in Chinese).
• Cheemun (10/5): Lovely hotel that is conveniently located to transportation, NECC, shopping and restaurants - Hyatt House Hongqiao is perfectly located near Hongqiao Hub which has abundant shopping and restaurant options. importantly, Hyatt House is within walking distance of the NECC Exhibition Centre as well as the Hongqiao Railway Station. The staff at Hyatt House is friendly and helpful, and helped to make my stay an enjoyable one. Nothing
• Junjie (9/5): Superb - Large room. The hotel is right next to the main train station of Shanghai, which is helpful if you need to catch an early morning train as I did. I wasn’t sure if I asked for a non-smoke room. But I felt I could smell a little bit smoke in my room.
• Fevzi (9/5): Superb - The wifi service was very bad. This was the only problem.
• Rajesh (10/5): Exceptional -
• Rajesh (10/5): Exceptional -
• GYUBEOM (8/5): - 친절하고 조식도 좋아요. 수건에서 담배냄새만 없었다면.
• Manshu (10/5): - We stayed for one night and had a great time. The hotel is beautiful and modern. The stuff is friendly and very helpful. Breakfast is excellent! Walking distance to the railway station. Will definitely stay again next time! Thank you.
• Alonso (9/5): Superb -
• TajwarH (2/5): Room is too hot - The air conditioning in the room was not cooling the room , so I called reception who sent an engineer to check but as he could not fix it they sent me a fan ! in the morning when I complained to the manager he very simply told me as the room was on the front part of the hotel so due to the sun it’s not possible to cool the room ! If that’s so Then it’s only fair they should at least inform the guests about it at the time of check in . I had paid extra for this room , it’s the minimum that is expected from a hotel with the Hyatt name .
• David (10/5): - Great location
• Verified traveler (8/5): a very pleasant stay. - Room was really beautiful, like in the pictures, breakfast is really nice. unfortunately the pool was closed in the second half. with a very short notice (on the day it closed) so i didnt have the chance to visit it. Dinner could be brought to the same level as breakfast and it could be made easier to buy the groceries for foreigners (without chinese tel.nr.) that was kind of tricky. other than that it was perfect
• Stefanie (10/5): Exceptional - Clean, near from mall, staff are very friendly and helpful.. Breakfast was awesome nothing
• mengyaq (8/5): Great Business Travel experience - The location couldn't be more convenient, and the service is truly exceptional. You'll find the staff incredibly helpful, making your experience enjoyable and worry-free.Nestled in a prime location, this establishment offers unparalleled convenience for all your needs. The service provided is nothing short of exceptional, characterized by a team of staff members who are not only attentive but genuinely eager to assist you. Their warmth and dedication create an inviting atmosphere that elevates your experience to new heights.
• Charles (8/5): Frustrating heater only situation, but staffs were helpful in finding a room with a proper air conditioning - The staff was very helpful and changed my room where I can be comfortable (air circulation and 21 C) My original room was heater only and the room can’t go lower than 25C and only get hotter. Room has no window to open. If I turn off the hvac there is no air movement and it’s just too hot
• Verified traveler (10/5): - 만족스럽습니다 11박동안 편안하게 지냈어요
• Mohammed (8/5): Very good - Very nice luxury hotel for an affordable price. I just wish they had more vegetarian options at breakfast. Other than that, excellent.
• alancN6151HL (10/5): Short 2 day stint. - The bed was great, the room was excellent, very quiet.The breakfast was excellent. The concierge was helpful. Caught Didi to the French concession, and the trip to the Pudong airport was very smooth via the tollway. Had a small gym, but sufficient for our needs. The CBD was close by, and good shopping nearby. Would return if given the opportunity.
• Two (8/5): Very good -
• TATSUYA (8/5): - 周辺に夕食を取れるレストランは少ないです。
• 377weiliangl (6/5): Overall a good place for a layover - Convenient and good for a short stay. Since it was a short stay, I did not have many strong impressions, but there is one issue that stood out. The room had a noticeable smoke odor, which made me feel a bit uncomfortable. Although the room was labeled as non-smoking, I understand that in China it can be difficult to avoid guests smoking in their hotel rooms. I believe better management of non-smoking rooms would enhance the quality of accommodation.
• Davide (9/5): Superb -
• Cruiser03491715306 (2/5): Worst Hyatt Hotel Ever Stayed - I travelled to a few cities in China in this week and it happend all hotels booked are Hyatt. Surprisingly, in this mega city of Shanghai, this is the worst Hyatt hotel I ever stayed. The service is like 2- or 3-star hotel though the amenities is slightly better. Like what other have commented, you don't feel the warm service at the front desk, breakfast cafe, and elsewhere. Something seriously wrong with the training of this particular Hyatt hotel, as the rest I ever vhecked in really served as 5-star hotel. I remembered the front desk serviceman named Carson was so cold that I felt like checking into a detention centre as he kept scrutinising my passport. When he handed over the room card together with a pack of toothbrush kit, I was really stunt and not sure whether to return that pack to him.
• Stefan (9/5): Superb -
• Cassio (10/5): - Excelente hotel do lado da estação de trem e atendimento impecável dos funcionários.
• Michelle (9/5): Superb -
• Baris (8/5): Very good -
• Verified traveler (10/5): Very pleasant stay - The room is very clean. The breakfast is excellent with so many choices. The location is super convenient, only 10 minutes walk to train station. Highly recommended!
• Jenny (8/5): Very good - It is within walking distance to Shanghai Airport but all six of us couldn't navigate our way there. Wasted two hours and ended up getting a Taxi. Just get the taxi it is only about $5 aud
• Mark (10/5): - Close to railway station. Spacious, modern and clean. Breakfast buffet with varieties. Friendly staff.
• Mohmamd (10/5): Exceptional -
• David (10/5): Exceptional - Great location close to shops, transport, all good
• Sang Mog (10/5): - 전반적으로 좋았음
• Sang mog (10/5): - Most of all are good,
• Guide01051917194 (8/5): A decent property which is reasonably priced - Very helpful staff, concierge was very attentive and was always ready and willing to attend to requests of all guests and were super proactive.
• AlokB_12 (10/5): Good place to stay for business visit to NECC - This place is near to Necc expo and next is lawsons kfc Starbucks McDonald and two big malls The Hub and Paradise walk where we can get everything from food to car
• Linda (10/5): Exceptional -
• Yunming (9/5): The best. - Clean, location, good breakfast. None
• Hong (10/5): This hotel is very beatiful - Very good No
• Henrik (1/5): They tried to fool me. - The fact that I only had time to stay for one night. Very unfriendly staff. We had a booking for 5 people with free breakfast. They only wanted to give us 4 free breakfasts.
• Vijay (8/5): Very good -
• Hao (9/5): Superb -
• Gracelsl83 (8/5): Clean and spaces - The staffs here is helpful, great and answered all the questions. The room was clean and bright and the on time room cleaning services.
• Clay (9/5): Superb - Almost everything was exceptional Was not able to get food late at night. There were several other people also that needed a late dinner. Or something to eat.
• Yeoh (6/5): Pleasant -
• Kristiyana (2/5): AC not working only at 26.7 celsius - Location Air conditioning was coldest at 26.7 Celsius and was very uncomfortable to sleep. They staff said that this was normal. I told them it was not especially in high humidity atmosphere. I left earlier to the hotel next door. Same building complex, but the AC was working better.
• Nestan (10/5): Exceptional -
• Aitaua (7/5): Good -
• Rabih (9/5): Superb - Brand New hotel, clean and comfortable. The room is spacious. The limited choice of international food in the restaurant.

Photos