Lotus by Serendib

Location: Glyn Jones Road, off Namiwawa Avenue, Blantyre, mw

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  1 King Bed

  484.00 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 25+ Mbps

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and electrical adapters/chargers

  Comfort - Daily housekeeping

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Room service
  • Turndown service
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Electrical adapters/chargers
  • LED light bulbs
  • Restaurant dining guide
  • Energy-saving switches

• Deluxe Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• King Room with Pool View

  The pool with a view is the standout feature of this double room. The kitchenette has a refrigerator, a microwave and a tea and coffee maker. The spacious double room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Maferano (3/5): This place did not give me a value for money. I expected better services and facilities but none. - The location is good Facilities are in bad shape, bad doors ans felt unsafe
• Given (2/5): - Location feels safe and near cbd Bedding were dump, TV not working, calcium marks on the tiles suggesting they have not been cleaned in a while
• Samir (8/5): - Everything Limited options in Vegetarian breakfast
• Camilla (7/5): - Nice room and helpful staff Poor quality finishings. Sitting outside meant sitting in a car park or being eaten alive by the pool. Mosquito nets didn’t fit beds
• Stefânia (7/5): -
• Marko (8/5): - The Hotel was okay and the restaurant had good food, which was important since the pöace is remote.
• Ioana (9/5): Good hotel to stay at but internet was suboptimal - The property is very nice and has a beautiful garden and a pool (unfortunately I could not use the pool because it was too cold). The staff were very welcoming and helpful. I had an Asian meal at the restaurant which was delicious. Overall good value for money The internet connection was not good. Some items in the room showed signs of damage but the accomodation was overall good value for money.
• Charles (5/5): not bad but was expecting more - good protein meals with good taste cleanliness was not as expected
• Thokozani (9/5): Superb -
• Heinlene (7/5): Good - Mostly everything Bathroom needs an upgrade, especially shower
• Ivan (8/5): A really good place that could be great with a few changes. - The location was quiet and green. It felt safe and was well maintained. The room was comfortable although a little tired. The staff were friendly. The complimentary car wash was great. The stay was good. It could have been improved by a few small touches. I had guests stay for breakfast, which was billed for despite not having availed myself of breakfast for three mornings. The bees in my room were guests for the first two days and then retreated. The cost of everything was understood and considered in full.
• Nhachunge (9/5): Superb -
• Peter (4/5): Disappointing - Staff and location Quality of food need to improve ,shower tap broken and dirty.
• Aléthamac (7/5): Good - The staff were very friendly and welcoming. The food in the restaurant was good, they have a beautiful lobby too. It was quite a noisy stay from people shouting in the hallway (most likely other guests), and the cleanliness off the bathroom that needed abit more attention to detail such as ensuring toiletteres were topped up and shower doors and floor were clean. Other than that, good stay.
• Au-yeung (3/5): Poor - The room was not thoroughly cleaned, with food from previous guest sitting in drawers left to rot and the bathroom was poorly cleaned.
• Patrick (8/5): Very good -
• Anita (6/5): Pleasant - Quietness and location The showers were not working properly in both rooms we stayed in
• Patrick (10/5): Exceptional -
• Munthali (7/5): Good - The room was very clean My breakfast pack was late, the options for hot beverages were not replenished and the shower head needed a bit of a fix
• Edward (8/5): Enjoyable experience. - The hospitality was on point. N/A
• Tawane (4/5): Disappointing -
• Mhango (9/5): Superb -
• Tabitha (8/5): Very good - The price was good. The service was good. There were no elevators. I had to climb the stairs with all my luggage.
• Philip (6/5): - very complicated and frustrating internet Hot water non-existent
• Chamaneka (2/5): Very poor -
• Dwen.a (8/5): Very good -
• Wendy (7/5): Good -
• Gordon (1/5): do not stay there - there was no hot water in the showers so cold showers were required. when I told them about this, they just shrugged their shoulders. Additionally, they charged me about twice the amount of the booking. there was no hot water in the showers so cold showers in the morning were required. When I told the front desk about this, they just shrugged their shoulders. Additionally , they charged me about twice the amount of the booking.
• Heeran (3/5): Poor - Nothing Staff were inefficient. Room did not have towels until I asked. Room had mozzy's with no repellent candles or device available. Water in the shower was a warm trickle. loud music from the party they were hosting until the early hours of the morning. And the icing - although they say breakfast served at 6am, what they actually meant 7. Had butter and jam sandwich for breakfast because breakfast not ready before I needed to leave. One of the reasons I booked is they offered breakfast before I had to leave. I literally book to spend the night ahead of my early flight. All I needed was a good night's rest and a decent breakfast....which they failed failed failed....
• Gideon (7/5): Good - water supply very weak, hot water only after water runs for 10-15 minutes
• Amy (8/5): Very good -
• JIgnesh (10/5): It's very nice place to stay - It's amazing. Rooms are large size and very comfertable to stay
• Jay (8/5): - I liked the the room setup and the gardening around the property
• mandy (6/5): Hotel location and value - Hotel is located far from city center and in residential area. The beds are very hard and feels as it's the box spring without a mattress. The shower flow is very poor. The price was way too high for what was offered.

Photos