Microtel Inn & Suites by Wyndham Lubbock

Location: 4620 I-27 Frontage Road, Lubbock, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• BBQ facilities
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Salt-water pool
• Visual aids: Braille
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Secured parking
• Swimming nearby
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Business Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Queen Room with Bath Tub - Mobility/Hearing Accessible - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room with Bath Tub - Mobility/Hearing Access - Non-Smoking

  The hot tub and spa bath are the special features of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds and Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking

  Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• King Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• King Suite with Bath Tub - Mobility/Hearing Accessible - Non-Smoking

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room with Spa Bath

  This double room's special features are the hot tub and the spa bath. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jymie (10/5): -
• Adam (9/5): Immaculate property, courteous staff. - This Hotel was absolutely spotless. The attention to detail is impressive. Decent breakfast, courteous staff, well appointed rooms. The management and team are to be congratulated.
• Diane (6/5): Overpriced weekend - Location was easy to find and get around. Accessible parking. Price was jacked up for graduation weekend. A/C worked fine but with the dry climate it needed a humidifier. Couldn’t breathe during the night. Breakfast was so so. Few choices, powdered eggs, no bacon, no cartons of milk. They did have the very basics.
• Sharmin (10/5): -
• Lori (10/5): -
• Barragan (10/5): - Excelente
• Stephani (3/5): -
• Robert (10/5): Great stay - Location Nothing
• Silvestre (10/5): -
• Yvonne (10/5): - Staff very friendly
• Eleanor (10/5): Great place to stay! - Friendly staff, clean, comfortable, indoor pool, and breakfast with variety.
• Ana (1/5): - I wouldn’t know my card was charged after it was charged. Ricky canceled my stay drove two hours and had to find somewhere else to stay last minute The customer service
• Toscano (7/5): -
• Daniel (3/5): We just wanted a water and you had to pay cash for it. You couldn’t charge it to the room very inconvenient. - Bad service not client oriented at all It was easy to find
• Rodrigo (1/5): - I don't like 😞 this hotel very poor breakfast and don't clean the rooms till you leave the property never again and he have really bad smell
• Joelle (10/5): This hotel was a diamond in the rough. - Clean and quiet I thought it was a new hotel Nothing negative.
• Tom (5/5): -
• Michelle (9/5): - Clean Staff was unresponsive
• James (10/5): Perfect for one night! - Nice set up in the rooms.
• Louise (8/5): - Spacious room Breakfast
• Vanessa (4/5): It was okay. - The staff was very friendly and nice! Nothing worked in our room as in tv phone! There was constant noise! Breakfast wasn’t the greatest!
• Maria (5/5): -
• Edward (1/5): We will never return to this very disappointing hotel. - Conveniently located and clean The personnel are very difficult to understand. The lights next to the beds were ripped out of the wall and when I asked for one so my husband could turn on a light if he needed to get out of bed at night I was told by the front desk gentleman that he would come up later with a light. He never came up or even called to say anything. In the morning he said that kids had ripped out those lights. Please see picture. The hotel was not crowded and I asked why he had put us in that room which he knew was without 2 lights but he never responded to that question or even apologized for our inconvenience. We will never go back to this hotel.
• ch (8/5): -
• Cynthia (1/5): -
• Lina Jensen (1/5): Bad customer service - Facility was clean. The staff should be greeting the customer regardless of the time they check in. We are from San Antonio, TX so we checked in late due to the storm. When we walked in the staff was sleeping. We woked him up, he asked if we had a reservation. Told him yes and he replied that the system was done all night so he can’t check them in. We asked him, what do you want us to do? He replied to go another hotel, unless you have a reservation, so we told him, WE have a reservation, and you asked me that already and I said Yes”. He didn't even apologize, he took my ID, credit card and phone number. When we checked in to our room, he gave us two double bed, instead of a queen/king size. So again we asked if we could have a different room. However, he just shrugged his shoulders and said nope. With this attitude, I am going to stay with this company again.
• Ambreshia (9/5): -
• April D (9/5): -
• Kelvin (6/5): -
• Isis (8/5): -
• Paula (9/5): -
• Krystal (10/5): -
• Linda (8/5): Over all great stay - Property seems up to date Barbecue grill is broken
• Toscano (6/5): - Price A bit noisy. People upstairs.
• Anita (9/5): Super nice without spending a lot of moolah! - The whole place was clean. I loved the set up of the room. Just slightly different than most rooms! Excellent coffee! Cool window seat! The beds were not too soft and not too hard. I loved the super soft sheets too! Nothing!
• Eunji (5/5): -
• Aguilar (8/5): -
• Fidencio (10/5): -
• Garcia (6/5): -
• Stephane (10/5): Formidable - Bien situé, tranquille et le personnel bien accueillant Tout était bien
• Fabian (7/5): -
• Reevus (10/5): -
• Sheree (4/5): -
• Flor (10/5): -
• Esteban (8/5): -
• Stephane (10/5): Agréable - Propreté Tout était bien
• Scott (8/5): - It was close to the highway and we walked to the steak restaurant. The breakfast was just ok.
• Kobe (10/5): -
• Adrian (9/5): Will book again -
• Jayton (10/5): - Everything How small the pool was
• Armando (10/5): -
• emily (10/5): loved it - pool n rooms and breakfast parking
• Wendy (10/5): - Buffet breakfast. Indoor pool
• George (8/5): Definitely recommend and worth the price. I will definitely come back again. Best value in Lubbock. - I loved the location, especially loved the price and the pool and hot tub were operational and not freezing cold! I was looking forward to the hot tub and although the jets were powerful, it wasn't very "hot" and it was extremely dirty. The pool temperature was perfect but was dirty as well. You couldn't see your feet when in the 4 ft section. Normally you smell chorine, but this didn't smell at all. (Not enough chemicals for the amount of traffic and kids in pool?) The breakfast was average at best but not bad.
• LIBERTY (10/5): -
• Darwin (6/5): -
• Mackey (10/5): - Everything beds pool location Slow series
• Treyshanna (7/5): -
• Martinez (7/5): -
• Ross (3/5): -
• Tonya (9/5): - The jacuzzi is too small and too many people in it. That was my only complaint my grandkids weren't able to enjoy the swimming area because two packed
• Julian (10/5): -
• Charlotte (10/5): - Location and cleanliness na
• Up (1/5): If I wanted a crack hotel, I would go to Motel 6 for way deeper - Nothing I was getting a room just so me and my son could go swimming but we at least wanted a decent room so we could sleep comfortable and what not We go up to the room and man it was a crack hotel holes in the walls, it was filthy everything was dirty a little tiny TV it was bad. We were in the room for two minutes and went down and canceled.
• Karla (4/5): I'd try another place next time. - Good location, not too loud, especially away from the freeway. There is only one elevator that opens up to the lobby, meaning you either awkwardly walk by the front desk everytime you come down from upper floors, or take the stairs on the sides of the building. The room was dirty and smelled like sewage. Stains on the couch, the bed, hairs on the towels before using them. Only had a half-used toilet paper roll with no refills. Male Front desk looked exhausted and had an apathetic attitude. There are reviews where people posted pictures of BED BUGS in the rooms, and I was instantly disgusted and couldn't even sleep well after that. I was paranoid that I'd catch them during my stay. They also take a $100 deposit, which they return, but don't personally tell you about on check-in. Shady. Overall, I would not stay here again. Not clean or comfortable at all. Didn't try the breakfast, not that it would have helped.
• dan (7/5): -
• Jason (10/5): -
• Ana (10/5): -
• Lorena (10/5): -
• Leesa (8/5): -
• Alejandra (7/5): It was nice. - The breakfast was mid. The sausages and biscuit was cold. The juices were totally watered down. I told staff in the morning but I dont think he cared. Someone was talking really loud around 230am. I could hear them clearly in my room. I dont know if they were talking to a staff or whatever, I was in the first floor. I wish hotels would make a rule about noise level, specially when people have to get decent sleep and get up early.
• Brittany (4/5): - I'm staying at a lot of hotels due to traveling every facility automatically refunds your deposit but this is the second time I've stayed here and they hold and don't release my deposit it doesn't have to do with the bank it has to do with the facility like I said very difficult to get breakfast
• Diana (10/5): - Great
• Patricia (8/5): -
• Rodriguez (10/5): -
• Michael (8/5): -
• Claudia (10/5): Amazing place great price - Breakfast was great. The kids have stayed at a more expensive hotel the night before and said the breakfast was subpar. They were weary when I told them we would have breakfast there before going home, however, they were pleasantly surprised that the breakfast (while it was the basic Continental breakfast) was great. Nice fluffy eggs, sausage cooked properly and a nice variety of yogurts and bread. If I had to complain about something, it would be that the waffles were round and not Texas shaped. All kidding aside, it our stay was better than expected and at a great price. Everything was great. We only stayed one night but he beds were comfortable, the little reading nook was great. No complaints here
• James (8/5): -
• Daniel (10/5): -
• a tall black guy (9/5): -
• Sara (4/5): Decent for the price - It was comfortable and clean. The street noise was really loud. Ear plugs would be nice for the rooms facing the highway. The water pressure was nonexistent. It took 20 min for the bath to fill and the shower water was barely warm.
• Norman (9/5): - beds very comfortable
• Brittany (4/5): -
• Jorge (10/5): -
• Samantha (1/5): -
• Angelina (7/5): It was a nice hotel and great rate for the weekend for the rooms. We would like to sta again but I will ask first if the - Nice big rooms, comfortable beds Shower does not get hot enough and not enough water pressure. Breakfast was horrible and by that I mean it was not being tended to by the staff and not replenished for guests. There was a large church group that was there and the kids were not be monitored by their leaders so they were running a muck all over the hotel being so loud and rude and the staff did nothing about this even after i complained.
• Samantha (1/5): Won’t stay ever again. - It was rated one of the “better” hotels in Lubbock. Only nice thing was the pool. It was dirty everywhere. We didn’t see the nastiness we had been sleeping in until the morning because we got in late. The room was so dirty we asked for another room and just dealt with the fact that it was only a small amount more clean than the last. The front desk person was not very nice about it either. Mind you , we were charged a 100 deposit fee that we’ve never been charged before at a hotel. Much less a disgusting hotel. Also the breakfast was cold and I will add pictures.
• Jaiden (8/5): -
• Carol (9/5): Pleased - Rooms was large and very neat. All facilities were well maintained. Nothing
• Laura (8/5): Enjoyed my stay would recommend to people and family to stay here! - Loved the staff and rooms. The beds were very comfortable! On arrival i thought the building smelt like sewage but maybe that was just me. Hot tub wasn’t as hot as you’d expect it.
• Wendy (10/5): The Microtel was the perfect escape for me and my husband. - We had to find another property last minute. The Microtel was much better than where we planned to stay. The staff was nice and attentive. The room was spacious and comfortable. No complaints
• Martinez Jr (9/5): - Good Waiting on my deposit
• Eric (7/5): Nobody is ever at the front counter, if you need help walk in the snacks room so the alarm will sound. They they come ru - Great location Front desk clerk not friendly at all
• Jason (10/5): -
• Carr (1/5): -
• mario arturo (9/5): -
• Leslie (9/5): - The pool was not super cold like some places enough towels nice clean spaces
• Andrews (6/5): - Easy to find. Easy and affordable
• Missey (10/5): -
• Keith (10/5): -

Photos