Herald Suites Polaris

Location: 45 Polaris St., Bel-Air, Manila, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Raiza (10/5): Worthy of your money , highly recommend - Place is very clean. Staff is amazingly helpful and very friendly. There is non. Just their amenities was not available that time. But it not a worry for me..
• Karen Natalia (9/5): - loved the environment, room was big and delicious breakfast everything however the location its convenient
• Russel (8/5): -
• WINGIE (8/5): -
• Dana (8/5): -
• Jahziel (9/5): -
• Rosalie (6/5): - Well a few nice touches. Like they offed a fairy cake on mothees day. If you spent 2000. As have been going here for 5 years. We have one more booking. But then we will see So this 2000php had to be spent at lunch times. And we managed 1986 php not 2000 and my lady was denied the mothers day gift. Yes I am being petty. But how about meeting us a little way in the middle. Ok the air con in The room was crap. Like we had freezing feet. And nothing else.
• Darryl (9/5): Very pleasant - The staff. They were so very helpful from front desk to bellman to kitchen/bar staff. Near red light district
• Henriline (7/5): Good stay - Friendly staffs Nothing
• KENJI (7/5): 施設が古い以外はスタッフの対応がよく、また宿泊したいと思った - 朝食が数種類から選択でき、また美味しかった。室内の冷房がよく効いていた シャワールームの排水が遅い。またWi-Fiの感度が悪く使えない時間が多い｡
• Ram chester (10/5): -
• Michał (9/5): -
• P A S (7/5): Good Stop-over - Nice property within easy reach of the airport
• Flying Captain (8/5): - Hotel hat mit der Innengalerie einen kolonialen Stil. Etwas in die Jahre gekommen aber definitiv mit Charm.
• Ali (8/5): - نظافة المكان والغرف الواسعة
• kate (5/5): - location to the city was good. Quite street . Restaurants nearby , walking distance . Obeisance was lovely . Small breakfast selection. poor WIFI
• Aurora (6/5): Okay - Location was a bit sketchy, breakfast was good, room was passable. I don't think the drapes were ever cleaned Location
• Abbos (9/5): - The only thing that i didn’t like is the AC working like a jet engine. Couldn’t sleep well.
• SALEM (7/5): -
• Mo (7/5): -
• Romain (6/5): Bon Hôtel pour une seule nuit pas plus. - Décoration de l'hôtel à l'ancienne. Très atypique, d'un autre temps. Personnel sympathique Tout est d'un autre temps, d'un ancien temps. Hôtel assez sombre à l'intérieur. Baignoire trop vieille Literie très moyenne Petit déjeuner à éviter. Pas de buffet mais à la carte et ça ne vaut pas le coup. Emplacement dans un quartier vivant mais un peu mal fréquenté.
• Radim (10/5): - Excelent, thank you!!
• Musmann (10/5): -
• JIN AN (8/5): -
• Eric (7/5): - Emplacement central et personnel réactif. Chambre très propre et spacieuse. L’intérieur du bâtiment est très beau . La connexion WiFi est aléatoire !! Voire mauvaise…! Petit déjeuner un peu light ..
• Brandon & Gheinina (10/5): -
• Brandon & Gheinina (10/5): - Location & Breakfast
• Dudulolo (9/5): - Confort et propreté Personnel très accueillant Tout est ok
• Pietro (8/5): - Gentilezza dello staff e la struttura I materassi ( unica pecca di questo hotel) durissimi
• TERASHIMA (9/5): -
• Helen (8/5): It was okay - We appreciate the staff The washroom
• Werneris (9/5): -
• Jonas (10/5): -
• Reinhard (9/5): Perfekt gelegenes Hotel - Super Lage am Rand von Poblacion, Makati - wenn man auch mal in eine Bar oä möchte Wasserdruck mitunter so, dass duschen unmöglich war
• Annarita (10/5): - Tutto
• Miguel Angel (8/5): - Ubicación, comodidad, atención
• Daniel (8/5): -
• Jean Hargreaves (7/5): -
• Stela Dana (8/5): -
• Derek (4/5): Lost its luster after a day - Location Stayed for a week by the noisy road.
• Cristiana (10/5): Ottimo rapporto qualità/prezzo. Atmosfera e posizione top - Carinissimo albergo in stile coloniale. Atmosfera veramente autentica. Posizione centrale. Camere pulite e spaziose. Buona colazione. Ottimo rapporto qualità prezzo!
• Lovelina (10/5): -
• Sebastian (7/5): - Dobra lokalizacja ale słabe śniadania i ciągle zatkane rury
• Laurent (9/5): -
• Derek (8/5): Comfy Binondo - Location and price were amazing, zero complaints! Bathroom shower was a little dirtier than expected.
• Ninou84 (9/5): Bel établissement - Nous avons été enchantés par l'accueil chaleureux, le cocktail de bienvenue, la beauté de l'établissement, son emplacement idéal et le choix varié proposé pour le petit-déjeuner. Nous ressentons distinctement les ressorts du matelas et l'insonorisation semble insuffisante.
• Dimitrios (7/5): -
• Stefan (10/5): -
• Wouter (10/5): Centraal met veel vertier in de buurt - Centraal, met veel vertier in de buurt. Niks
• Leigh (8/5): I will return - Good location,and breakfast ,great staff Room needs a good deep cleaning,especially the bathroom
• Derek (8/5): Good choice - Location, clean,and comfortable. Nothing really I like the place a little expensive but that’s OK.
• Dionisio (8/5): - Céntrico, habitación cómoda y limpia Todo razonablemente bien
• HARSH (9/5): Charming stay - I had a brief stay at Herald Suites, and while one night wasn't enough to explore everything, it left a great impression. The classic, well-maintained interior offers a peaceful escape from the city hustle. My washroom was not much cleaned, I asked help from housekeeping and I got informed that they only clean after 8 am, I don't if it's true or not, but I had to compromise with the situation due to less time.
• Elrizza (7/5): - The decor is great Breakfast isnt good
• Djarvin (8/5): -
• Winther (9/5): - Beliggenhet
• Djarvin (8/5): -
• 太田 (8/5): -
• Ma. Imee (10/5): -
• Reinald (5/5): - Die Lage und der Stil des Haus gefällt noch immer. Für den ersten Stopp vom Flughafen Es war vor Jahren in einen besseren Zustand. Hier muss investiert werden
• Tibo (6/5): -
• Wolinder (8/5): -
• Toledo (10/5): -
• Andrew (10/5): I can’t begin to telll how lovely and helpful the staff are. They are all brilliant. Thank you Jasmin for taking such go - The devour is lovely and well Preserved. Nice cool place to stay I liked everything
• Marty (7/5): -
• Eugenia (10/5): -
• pouzar (5/5): -
• Zilvinas (9/5): -
• Nina (8/5): - The general atmosphere & the decoration. Staff very friendly
• Eniola (7/5): -
• Noname1111111 (9/5): - Albergo molto curato, particolare nel suo stile, letti comodi, camera spaziosa personale molto gentile, posizione buona Insonorizzazione della camera, si sentono molto i rumori provenienti dalla strada
• Amadé (10/5): -
• Beata (7/5): -
• Ahmed (4/5): - I was disappointed with level of hospitality and service by hotel staff. The staff should be professional and embrace the hotel ethics and being formal to represent the hotel brand at highest level I was given a room nearby the elevator and housekeeping room hearing all the noises from loud talking and door slamming couldn't rest or sleep knowing I arrived Manila early morning from a tiring flight trip I paid extra 1500 at 8:45am for early check-in, no consideration of my tiring flight!
• YIHUI (7/5): - 員工 早餐
• Scott (1/5): Won’t ever go back! - Historical Was told it was wheelchair accessible, but wasn’t and that our room would be on ground floor, which it wasn’t.
• Hermann (8/5): -
• Subhojit (9/5): -
• Скалабан (8/5): -
• RosarioGuzman (9/5): Comfortable - The staff. Everyone is helpful, nice & friendly. They make me feel at home. No handle to go to the bath tub.
• Enrico S (7/5): -
• Eberhard (9/5): -
• Avishek (8/5): -
• 恩卓 (8/5): 蠻好的 - 很乾淨 應該還好 沒什麼不滿意的，唯一可能房間太小
• Ailene (10/5): -
• Christopher (3/5): Poor hotel in a really shady area . Could not work , no WiFi . - Nothing . Dark , dreary , not welcoming . Nothing at all
• Iwona (9/5): -
• jayaram (4/5): Was okay for 1 day - Staff was very pleasant and polite Hotel needs an upgrade . It’s seems very old and outdated
• Djerleen Ellennah (10/5): -
• Iwona (8/5): -
• Alexandra (10/5): -
• Vítor (7/5): -
• Ma Sherlynda (8/5): A quiet, comfortable place in Makati - Location - just at the back of Makati and Buendia Avenue so there are many dining options which are open 24/7. It felt safe walking back to the hotel in the middle of the night after watching a concert. Breakfast: I love that they have Filipino breakfast that included arroz caldo. If you run out of drinking water, they will refill your water tumbler. This is near the red light district but it was so quiet in my room, I slept soundly. Room temperature was also comfortable. I like that the A/C has auto settings and turns down the temp to prevent it from getting too cold. Just the intermittent internet connection. I don't usually watch TV, but I listen to podcasts and it can be bothersome if the stream gets cut in the middle of you listening to it.
• Léa (10/5): Je recommande - Tout! la chambre parfaite, juste la baignoire très légèrement sale, l'emplacement parfait, tout peut se faire à pied Personnel au top, souriant, aimable, serviable
• Zak (2/5): This hotel was a dump and the staff were extremely unprofessional. - Nothing! Very dirty and unprofessional staff.
• Carl (8/5): -
• Nina (10/5): - Everything was perfect! I loveeee the concept, the design, the room, the facilities, the service.
• hisashi (10/5): -
• Shirley (10/5): The hotel is well located, spacious rooms and reasonable rates. - Excellent and sufficient breakfast. The hotel well located, close to shopping centre. All very good and comfortable.
• Jean Claude (9/5): Très bon hôtel exceptionnel . Personnel aux petits soins - Tout est bien l ´accueil l hôtel très bien

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