City Express Plus by Marriott Medellin Colombia
Location: Calle 4 Sur, # 43 A 08, Poblado, Medellín, 50022, Medellín, CO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at City Express Plus by Marriott Medellin Colombia, located in the vibrant El Poblado neighborhood.
Modern Accommodations
Relax in one of our 141 air-conditioned guestrooms featuring plush king sofa beds and luxurious Egyptian cotton sheets, ensuring a restful night's sleep. Stay connected with complimentary wireless internet access and enjoy cable programming for your entertainment.
Exceptional Amenities
Unwind at our fitness center or take in beautiful views from the terrace. Savor delicious meals at our on-site restaurant or grab a quick snack at the coffee shop. Don't forget to enjoy our complimentary continental breakfast served daily.
Convenient Location
Explore the best of Medellín with ease! Our complimentary area shuttle operates within a 10-kilometer radius, making nearby attractions like Santafé Mall and Río Sur Shopping Center just minutes away.
Don't miss out on a wonderful stay; book your hotel today!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 01:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Comprehensive recycling policy
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Continental breakfast
- Concierge service
- Elevator
- Fitness facilities
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Conference center
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Free continental breakfast
- Shared microwave
- Water dispenser
- Banquet hall
- Reception hall
- Recycling
- Covered parking
- Secured parking
- Casino nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Double-glazing on all windows
- Energy-saving switches
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Room, 2 Double Beds
2 Double Beds
226 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free local calls, king sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Sofa bed
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Desk chair
- Energy-saving switches
-
Room, 1 Queen Bed
1 Queen Bed
226 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free local calls, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Sofa bed
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Desk chair
- Energy-saving switches
-
Superior Room, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
226 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Free bottled water
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Free local calls, king sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Sofa bed
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Desk chair
- Energy-saving switches
Guest Reviews
- Ariel (10/5): Todo excelente - Ubicación, atención del personal excelente, todo perfecto. Desayuno tendría que tener más opciones.
- Amaris (7/5): Una breve escapada - la ubicación no habia variedad en el desayuno, los equipos para calentar pan y la arepa estaba dañado. Pedimos un Omelete y nos indicaron que se cobraba extra, lo que no ha sucedido con otros hoteles del área, al mismo precio.
- EDGAR (8/5): -
- Jose (7/5): Buena ubicación - Desayuno regular
No hay rótulo en la entrada
- Juan Fernando (10/5): Muy buena relación precio vs servicio - La ubicación y el aseo Todo me gusto
- Guest (9/5): -
- TERESA (4/5): Not too pleasant - Location Breakfast buffet
Rooms Too small
Refrigerator not in her bedroom
Parking garage too small
- DENNIS (9/5): Excelente - Excelente N/A
- Kristina (10/5): - ubicación lobby en el segundo piso
- Luis Fernando (10/5): Excelente. - Muy amable el personal.
- Sebastian (8/5): - Breakfast & staff attentive & helpful
- Marcela (10/5): -
- Armando (10/5): -
- Camilo (1/5): - Ubicación Inflaron los precios por la alta demanda en la ciudad a una tarifa que no se ajusta a la instalaciones y servicio que prestan. No tenían agua caliente el primer día
- Rodmy (9/5): Excelente - estuvo excelente, habitación, desayuno, Gym e instalaciones. Además muy buena atención por parte del personal. Todo muy bien
- Paredes Alarcon (7/5): Bien - El alojamiento bien ubicado, limpio, personal muy atento. El desayuno muy muy regular, los huevos sabían maluco, el café no representa para nada nuestro producto estrella colombiano, nunca había bebidas en la máquina como capuchino, chocolate, prácticamente la respuesta del Sr Hoover es que ya se le había acabado todo, por eso terminamos desayunando por
fuera.
- Mauricio (8/5): -
- Andres (7/5): - La ubicación No estaba acorde al precio
- Juan Pablo (7/5): - Ubicación Poca variedad en el desayuno
- GILBERTO ANDRES (9/5): -
- Jorge (4/5): Ubicacion excelente, desayuno no muy variado - La ubicacion El trato del front desk, hubo una empleada que no me gusta de la forma en que me trato
- Natalia (4/5): Decepcionante - Ubicación Atención del personal de recepción bastante deficiente. Las habitaciones no tienen ni si quiera un nevera. El desayuno es pésimo.
Un precio muy alto por tan poca calidad.
- Katinka (4/5): - Poor selection
- Martin (9/5): Comoda, atenta y buen descanso. - La ubicacion, la atencion del personal si llevas vehiculo, esta cerca de muchos comercios principales del sector. La vista siempre es increible He estado varias veces, el desayuno es rico pero es muy plano, cuando llevas mas de 2 dias, no sientes variedad en las comidas. Su personal de desayuno es excelente, pero seria bueno un poco mas de variedad.
- MANUEL (4/5): Solo buena ubicación - Bien ubicado. Habitaciones cómodas. El personal no es muy amable. Desayuno deficiente
- Silvia Isvet (10/5): -
- Margaret (9/5): It was a wonderful stay, so I will be back. - The location and staff. There was no mini fridge in the room.
- JOLANDA (9/5): - the person who serve at the breakfast was very kind, friendly and give good service. breakfast was ok but maybe a little more variety
- Alexandre (9/5): -
- David (10/5): - Staff was very friendly and helpful. The breakfast, the breakfast set up, and the breakfast staff were amazing. Our stay exceeded our expectations. We would definitely consider staying again if returning to the area. It is in a very convenient location walking distance to many restaurants, shopping and other places.
- Grettel (2/5): - hotel have perfect location, with perfect and very nice and safe area, however , room doesnt have at least a mini refrigeraton and ice is only located at lobby floor, rooms are small for the price and beds terrible , pillows and mattres poor quality, and breakfast was also poor for hotel price and staff at breakfast was rude and with very poor atention and rushing to close, and when turist ask for simple things like eggs they get mad and answer in a very rude manner, im very dissapointed and doesnt plan to come back, terrible experience in pereira and medellin too this vacation
- Dblancojs (8/5): Very good -
- David (10/5): Great place in medellin - It was really nice located and the people were very friendly. Rooms were nice and clean and continental breakfast is good but theres a coffeeshop downstairs that makes great breakfasts as well.
- Aleidis (10/5): Exceptional - Location
- richard (10/5): - Great location , excelente localizacion
- AureliaC202 (6/5): Still doubting - I went to Medellin in April with my teenage daughter to attend a wedding in Envigado. The hotel is very clean, the staff is very courteous and we felt very very safe. But the breakfast was horrible. The taste of the food was horrible and I am referring specifically to the breakfast buffet. It is a shame and I would love to stay there again because the location is awesome but the horrible breakfast to start the day would make me look for another location next year when I return to Medellin. Unless they can promise to deliver something better.
- kdueck (6/5): Simple but ok - Very average hotel, nothing special other than the very friendly staff. Small simple rooms. I asked for a quiet room, perhaps I received a quiet location; however, the building is not very solid. I heard doors opening and closing all through the night, and was unfortunately subjected to people in the hallway talking loudly between 12 and 1:30 AM.
- Karen (8/5): - Friendly and helpful staff,especially Wber in the breakfast room. Rooms were clean and quiet. Conveniently located near to a supermarket and two major shopping centers within walking distance.
- CHANGMIN (6/5): - not that bad (but not that so good)
- Lam (4/5): - The room is small. It does not have a refrigerator, an electric water kettle, or a microwave. The safe does not work. Staff was called but it was not fixed at all.
While the lobby staff are nice, some can’t speak English. They don’t have receipt in English, which is inconvenient for work travel reimbursement process.
- David (10/5): - Ex elwnte
- Maria (8/5): Very good -
- Marco (6/5): OK as a second or third option, nothing extraordinary but it's an option for staying. - Breakfast so-so, location is the best thing about this hotel. Rooms are small, bathrooms are small and uncomfortable, they don't provide wash cloth. Air conditioning has bright light that makes sleeping difficult and sometimes it doesn't work properly.
- Cuiyan (10/5): - Great location and friendly area for residents and tourists.
- Giovanni (10/5): - Well served , very good situated and safe ..
- Jean (10/5): - All the hotel team are nice people
- Giovanni (10/5): - Very convinient location , clean and kind personnel
- Sandra (10/5): - Excellent service. Staff very friendly.
- Robert (9/5): Superb - Dont have pool
Too expensive for what they provide
- marcosi408 (2/5): Terrible Service - The worse service and disorganized hotel i've been to. Came at 11AM to check in, they told me the room wasn't ready then said by 2PM it should be ready. Came at 3PM, and still the room wasn't ready. They made me sit, wait about an hour while countless incoming guests all got checked-in. Then he offered me a coffee for the mix up. Customer service should be rated by how well you solve a problem. This gentleman, Juan Pablo gets 0 stars and effort for trying to fix this. this hotel is not recommended.
- SHARMAIN (8/5): - Clean and comfortable
- Adriana (9/5): Superb -
- Sabrina (10/5): Clean place, great city views, great breakfast. - This hotel was amazing. The view was lovely. It was immaculately clean and the staff weee super helpful even with my limited Spanish.
- Roque (10/5): Perfect location - Perfect location
- SUBHASH (10/5): - Location and proximty to good restaurants is advantage for this hotel.
- Maribel (10/5): - El
Desayuno más extenso y con más utensilios siempre faltaban platos o cucharas
- Karla (8/5): - La ubicación es excelente; queda bastante cerca de todo. Tiene centro comercial, farmacia, café y restaurantes cerca. El staff es súper amable, sobretodo el que te recibe en las mañanas en el desayuno.
Las camas son duras y las almohadas muy gruesas. Tuvimos que salir a comprar almohadas para poder dormir un poco más cómodos en nuestra estadía.
- RanyDanny (8/5): Good cost-benefit ratio - This property is located in the middle of one of the busiest areas in Medellin and close to quite a few other hotels, so it is easy to compare.
The franchise is probably on the lower end of the Marriott properties but it should not lower standards.
In some aspects it does.
As a top tiered member of the Marriott loyalty program you expect certain things that did not happen. Granted the hotel was extremely busy due to an sports event, but service levels should not drop.
On the plus side rooms are basic but comfortable. Do not expect anything beyond the basic. Bathrooms are surprisingly nice.
Bed and pillows are a touch above average.
The negative are a very spotty and unreliable WiFi service, extremely noisy (barely mitigated) internal a d external environment and below level service.
However, considering the Marriott property close by runs 4x higher fares, this is probably a good option cost-wise.
- Yohama (10/5): Unas vacaciones increíbles - Todo bueno ,el hotel bien ubicado,las personas amables y respetuosa se el servicio excelente
- Victoria (10/5): Minis vacaciones - Buena amabilidad y servicio
- Bernardo (8/5): Very good -
- Ivan (9/5): Superb -
- Elymer (10/5): - Excellent
- Timothy (8/5): Clean and near the airport, but no AC - The location was very close to the airport, and the shuttle did run every 30 minutes or so to go. The air conditioner was not working, and had a label on it that it was broken - implying it was not a temporary issue. Was unable to use it as a fan too, was a bit disappointed, picked this hotel specifically for it.
- Jose (10/5): - great location
- Dblancojs (8/5): Very good -
- ANGELA (10/5): - Great location and staff
- Kamir (10/5): - Stayed with our kids, it was a super safe and well located hotel. The room was perfect for us and the view was amazing!
- avi (8/5): - Well they should atleast have proper WiFi connection and I would recommend a restaurant at hotel.. and guys plse get a proper shuttle service …other than this all good.. would do it again
- Juan (9/5): Superb -
- Fabio (10/5): - Safe
- Astrid (10/5): - Excellent thanks everything was nice
- Carlos (9/5): Superb -
- Juan (9/5): Superb -
- Luisa (7/5): Good -
- Carolina (8/5): Very good -
- Damarlyn (10/5): - Great experience
- Liz (6/5): Pleasant -
- Fajar (10/5): Exceptional -
- Alcoba (8/5): Very good -
- Esteban (4/5): Disappointing -
- Ana (10/5): - Very good option for families travelling. Lots of shopping malls around, dining options, convenient for transport.
- Laura (10/5): - The hotel was very nice and clean. Staff was friendly and very helpful. We were walkable to the tourist area of El Poblano but the hotel is in a quiet area close to shopping malls and some restaurants.
- Daniela (8/5): Very good -
- Daniela (8/5): Very good -
- Daniela (8/5): Very good -
- Daniel (1/5): Really bad experience. Not up to a Marriott standard. - attentive and helpful staff beds, linnens, pillows, no room service, breakfast - everything of really bad quality. I don't understand how this could be a Marriott brand.
- Recine (10/5): Exceptional -
- Michael (8/5): A great time in Medellin - My stay was very good, but I did find the room to be a little small for my taste. But the price/quality ratio was perfect. Location is perfect and the entire building looks nice and modern
- Maryfel (9/5): Recomendado - We were staying in a weekend where the city was crowded more than ever and everything was excellent with the hotel We had to request extra towels
- Willem (6/5): Is not worth it for the price - Where it is situated Poor security and you have to use 2 separate elevators to come in and out of the hotel
- Selena (5/5): Passable -
- jorge (8/5): - Buen lugar buen servicio buena atencion . No esta mal para el rango de precios
- Patrricio (7/5): Good -
- Ricardo (9/5): Superb -
- Juan (10/5): - Awesome hotel for your stay in el poblado Medellin
- Amit (8/5): Very good -
- Michael (9/5): Great Location and staff of hotel was very nice -
- Jeisson (8/5): - Walking location
- Morales (5/5): Passable -
Photos