LSA Restauradores by Numa
Location: Rua Telhal, 04, Lisbon, pt
Star Rating: 8.1 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation in the Heart of Lisbon
Modern Amenities: Enjoy free WiFi, a fully equipped kitchenette, and soundproof units for a comfortable stay.
Convenient Location: Situated just steps away from Dona Maria II National Theatre and Rossio, with easy access to popular attractions like Commerce Square and St. George's Castle.
Personalized Service: Experience air-conditioned units with all the essentials, including a flat-screen TV, private bathroom, and optional balcony.
Experience the best of Lisbon at Lisbon Serviced Apartments - Avenida. Book now for a memorable stay!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Soundproof rooms
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- Television in common areas
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio
Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, kitchenware, an oven and a microwave. The studio features air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a dishwasher, kitchenware and an oven. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, a washing machine, a mini-bar, as well as a tea and coffee maker. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a dishwasher, kitchenware and an oven. This apartment has a washing machine, a mini-bar, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a dishwasher, kitchenware and an oven. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, a washing machine, a mini-bar, as well as a tea and coffee maker. The unit has 5 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Studio
This studio is air-conditioned and features a private bathroom and a private entrance. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Studio
This studio is air-conditioned and has a private bathroom and a private entrance. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Studio
This studio is air-conditioned and has a private bathroom and a private entrance. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Camila (10/5): A estadia foi maravilhosa, confortável e prática - O apartamento é bastante amplo, organizado e bem equipado. O terraço é uma delícia! Há escadas antes de chegar no elevador que dificulta o manuseio de malas grandes.
- Luis Alberto (9/5): -
- FEDERICA (8/5): - La posizione comoda in città, e la pulizia quotidiana del monolocale con cambio asciugamani e pulizia stoviglie che avevamo sporcato.Check in e out comodissimi e autonomi. Il nostro monolocale 411 era una stanza piccola con bagno (che invece era grande e finestrato)e ,nascosto dietro un pannello c era l angolo cucina ,cmq dotato di tutto quello che occorre. Per poche notti va benissimo, tanto si sta sempre fuori a visitare Lisbona.
- Lucas (10/5): Excelente - Conforto, segurança e localização excelentes
- Estela (8/5): Recomiendo - Cercanía. Facilidad de acceso con claves. Un único baño muy pequeño para 6 personas.
- Giancarla (9/5): - tutto ottimo Non c'è servizio di deposito bagagli all'interno della struttura
- Carmen (5/5): Apartamento correcto pero no volvería - El apartamento es cómodo y práctico. Reformado y bien ubicado. Al llegar, los códigos de entrada al portal y a la vivienda no funcionaban y estuvimos un rato en la calle. Finalmente conseguimos contactar y nos dieron códigos nuevos y pudimos entrar.
Lo peor de todo es que no funcionaba el calentador, nos tuvimos que duchar con agua fría los dos días …
- Mariana (8/5): -
- Claudio (8/5): Muy buen departamento - La habitación muy cómoda, la ubicación excelente, en cuanto a equipamiento bastante completa: lavarropas, cocina, horno, microondas, lavavajillas, heladera, TV, aire acondicionado, caja fuerte, platos, cubiertos. Todos los días pasan a limpiar y dejan toallas limpias. El colchón de la cama muy duro como también las almohadas (solo 2, pequeñas y duras)
- Darren (8/5): -
- ana maria (10/5): Excelente . Totalmente recomendable - El espacio
El equipamiento
La limpieza
La ubicación
Facilidad de entrada salida
- Kristen (6/5): Ideal location but pricey for the space - Am absolute ideal location! Next to multiple points of transportation and in a beautiful part of the city. Very quiet. The shower door wouldn't seal which led to water all over the floor. Based on the bathroom look, this is an ongoing issue. This is a very small room, which is fine, but it also wasn't a value on the price.
- Nicolas (7/5): - The location. The fact that after spending more than 800 euros for my stay, I had to pay 20 euros to store my luggage to an inhouse automated machine (no staff required) that I am sure it has already been fully depreciated.
- Alexander (7/5): -
- Cyril (9/5): Très bon séjour - L'emplacement pour visiter Lisbonne est idéal.
Les codes pour rentrer dans le bâtiment et la chambre sont communiqués le matin de l'arrivée sur WhatsApp.
Appartement confortable. Les travaux dans la rue...
- Jelena (10/5): - Lokacija, lokacija, lokacija, smješten je u samom centru Lisablna. Ugodan smještaj
- Amaia (7/5): -
- jose manuel (8/5): Muy bien - Moderno y limpio Un poco pequeño para dos personas
- Luisa (10/5): -
- Klea (10/5): Tutto perfetto!! - Abbiamo soggiornato presso LSA by Numa a Lisbona e ci siamo trovati davvero benissimo. La struttura è molto accogliente, curata e piacevole, ideale sia per famiglie che per chi cerca comfort e tranquillità.
La posizione è estremamente strategica e comoda, perfetta per muoversi facilmente in città e raggiungere le principali attrazioni senza difficoltà. Inoltre, abbiamo apprezzato tantissimo la pulizia: tutto era impeccabile e ben mantenuto.
Un grande punto a favore è sicuramente la comodità del check-in e dell’accesso tramite codice, che rende tutto semplice, veloce e senza stress.
Io e la mia famiglia siamo rimasti davvero soddisfatti dell’esperienza e lo consigliamo assolutamente!
- GEMA (6/5): -
- Bogdan (7/5): -
- Mariano (10/5): Perfecto - Muy cómodo, muy limpio y muy cerca del centro.
Los códigos de entrada los envían el día de llegada y el check in on line es muy sencillo.
- Cezar (9/5): - Localização
- Corrado (7/5): -
- Ayan (5/5): - The only good thing about this place is the location The room was really small. I had to call the number they shared , they didn't pick up. So, if you have a issue with the reservation it s really difficult to reach out to someone. As there are no staff.
- EDLIR (7/5): - The location was very good The room was to small for a couple with a baby
- PATRICE (8/5): - Le ménage se fait tous les jours
Bonne literie
👍 l'État de la porte de douche et de la fenêtre de la salle de bain qui ne ferme pas
- houria (9/5): - Superbe appartement et emplacement idéal Un peut de bruit
- Lim Hoy Yi (9/5): Comfortable and social - It was close to everything. There was guidance on how to use the appliances which was very nice. Comfortable and spacious. No need for keys only key code, it was easier for everyone to go out and stay without having to share a physical key. Nothing in particular we didn’t like.
- Régis (8/5): Dernière chance de voir Lisbonne dans un endroit parfait en ville - L’emplacement
- Cristina (10/5): - . .
- Sara (9/5): -
- Roxana (10/5): -
- Levent (10/5): - Es war sauber und modern.
- Lucy (9/5): -
- Sfar (10/5): Parfait - Emplacement top
Le fait de faire soi même le cheking c parfait.
LE ménage est fait quotidiennement.
Chambre et salle de bain bien spacieuses. Rien
- Angela Paulina (8/5): Buena - Ubicación excelente Que no hay ningún tipo de personal. No existe ni siquiera un conserje. Menos mal que fue todo bien, pero en caso de cualquier problema eso daba mucha inseguridad
- Diaz González (8/5): Se podría repetir - Ubicación, dotación del apartamento El sofá cama, muy sucio y deteriorado la tela, da asco.
- Stéphane (8/5): Satisfait ! - Conforme à la description. Confortable et propre
Idéalement situé au centre de Lisbonne à proximité du métro et à pied des principales attractions Déco un peu « défraîchie »
- ICIAR (9/5): Buen alojamiento para una familia - La ubicación y distribución Hay obras cerca y se escucha bastante por la mañana
- Maria (8/5): Ottima posizione - Ottima posizione La pulizia potrebbe migliorare
- Rosa (8/5): -
- Rueda Barranco (10/5): En general muy buena - La ubicación perfecta La limpieza de los baños y el colchón de la cama
- María (6/5): -
- Aylin (8/5): Spacious room but disappointing coffee setup and an attic room with no view that felt claustrophobic - The property was spacious and clean and central and safe location. The main disappointment was that it said there's coffee included but it was only an American coffee machine with no coffee. So we had to buy a bag of coffee. At least if the machine was a capsule coffee machine it would;d've been easier to buy some capsules. So we couldn't have any coffee during our stay. The second thing was that I specifically asked to have windows looking outside for our room but our room was in the top, attic floor with windows that were too high up so we didn't have a view. I would get claustrophobic.
- Gustavo (10/5): -
- Mariana (10/5): -
- Victor (10/5): -
- Janice (5/5): - It was close to everything The shower door wouldn't close tight so when you had a shower there was water all over the floor. The mattress was thin and very uncomfortable. The front entrance door was very heavy to open and very noisy especially at night when your trying to sleep.
- Raquel (7/5): -
- Lodovica (7/5): - Posizione centrale e comoda. Il check in dovrebbe essere più flessibile.
- Patricia (8/5): -
- Rosa (9/5): - Camas comodas
- amaya (9/5): - La ubicación,,el apartamento Por poner una pega , la puerta del portal que pesa mucho
- John Paul (10/5): -
- Jose Fernando (8/5): -
- Adéla (8/5): - Příjemná a bezpečná lokalita, klidnější než úplné centrum města. Pokoj byl dobře vybavený. Nevýhodou bylo, že některé kuchyňské vybavení uvedené v popisu, například otvírák na víno, na pokoji chybělo.
- Laura (10/5): Ottimo - Bellissimo appartamento, dotato di tutti i comfort.
Piccolo ma spazi disposti benissimo, bagno enorme e bellissimo. Pulito ed accogliente, il cambio asciugamani veniva eseguito ogni giorno. Vengono offerti anche piccoli spuntini. Ottimo rapporto qualità/prezzo. Ottima posizione.
- Wojciech (7/5): Jestem zawiedziony. Standard nie jest równy dla wszystkich apartamentów tej sieci. - Bardzo dobra lokalizacja, łatwy check-in. Wyposażenie apartamentu było optymalne. Nienaganna usługa sprzątania na życzenie. Bardzo słaby zasieg WiFi. Sypialnia z oknem na ruchliwą i głośną brukowaną ulicę. Taras współdzielony z sąsiadem, nie było to zbyt komfortowe. Szkoda, bo ta sieć apartamentów przyzwyczaiła mnie do ponadprzeciętnego komfortu.
- Driss (3/5): Pésima calidad precio - La ubicación Que se anuncie como apartamento pero es una habitación con una cocina dentro de un armario, además se escuchaban taladros a la 1 de la mañana
- Ratto (6/5): -
- László (10/5): -
- Rinaldi (7/5): -
- Andrii (9/5): -
- Imad (7/5): Great location, average quality. - Great location off Liberdade. Cleanliness was a bog concern of ours, and the place is kind of small for long stays like ours. Also elevator is not always working.
- Ιωάννα (10/5): -
- Mirna (10/5): Ideal para conocer la ciudad. - Tiene una ubicación ideal y todo lo necesario . Cocina, utensilios y muy limpio.
- Debora (8/5): molto gradevole - pulizia, la presenza di stoviglie, bollitore, zucchero, sale, snacks ascensore sempre fuori servizio, un grosso disagio.L'avevo segnalato all'arrivo.Vedo dalle recensioni che non è la prima volta
- WANDA (9/5): -
- Iker (8/5): - Está céntrico y muy limpio, El ascensor estuvo estropeado los 3 dias, y subir los 3 pisos todos los días nos supuso una incomodidad. Si hubiera funcionado correctamente hubiese sido una estancia de 10.
- Rashaan (1/5): Don’t go it’s not what they advertising it to be - It a fake looks nothing like the pictures shown Nothing I didn’t stay I ended up getting a hotel
- Mary (1/5): Una pesadilla - Llegamos al alojamiento a las 15:00 y nos encontramos con un apartamento sucio.
Las fotos que aparece en booking no corresponde con la realidad, el apartamento está muy deteriorado y Parecía que llevaban sin limpiar un año entero,
Hicimos la reclamación a booking y vino el encargado,
Al ver el apartamento tan sucio llamó a una chica de limpieza pero tras darse cuenta que necesitaba una limpieza general nos propusieron sobre las 17.00 enviarnos un equipo para dejar la casa arreglada , que tardarían aproximadamente 2-3 horas,
Nos negamos a perder más tiempo en esperar a limpiar la casa ya que estábamos 3 dias de vacaciones y nos pareció absurdo perder nuestro día en esperar a que limpiaran la casa,
En booking nos salía un apartamento del mismo edificio y grupo disponible pero al ser de otro categoría (50€ más caro) nos negaron alojarnos ahí por un día mientras limpiaran la nuestra,
Al final tuvimos que pagar un hotel adicional porque al negarnos a esperar dejaron de contestarnos a partir de las 18.00.
Booking tampoco nos ayudó en gestionar la reclamación ,
Ha sido una pesadilla
No recomendaría a nadie estar de reclamaciones y encontrarse con esta situación en sus vacaciones,
El ascensor tampoco funcionaba, tuvimos que subir 3 platas con Maleta,
Nos dijeron que estaba arreglando pero tras 3 horas que estuvimos ahí reclamando al base tampoco estaba solucionado el problema de scensor Horrible trato por parte de booking y grupo ante la reclamación,
Seguimos esperando la respuesta
Comparto fotos, y comentario para que no os pase lo mismo
- Vicente (9/5): - Ubicación Ascensor fuera de servicio
- Juan (1/5): Con carrito, sin ascensor y sin solución - Limpio Viajábamos con un bebé con carrito y lo escogimos porque contaba con servicio de ascensor. Imprescindible para nosotros. Durante toda la estancia estuvo sin servicio y no nos ofrecieron ninguna solución ni compensación.
- Sarah (10/5): -
- David (7/5): - El tamaño del apartamento bastante bien Ascensor averiado, varios días subiendo y bajando, al edificio le falta un poco de mantenimiento y algo más de limpieza al igual que a la habitación. Estaría bien una zona para dejar equipaje
- Sandrine (8/5): - Le personnel très agréable
Les serviettes ont été changée tous les jours
Facilite d accès avec les codes Ascenseur en panne durant tout le séjour et nous étions au 4e
La tv ne fonctionnait pas bien , mauvais réseau
Chariot pas rangé dans les escaliers et par dessus des couvertures vertes tachées pour les cacher
- Barry (3/5): Won’t return and will not recommend LSA Apartments by Numa to anyone else. - The kitchen was well appointed and all was clean The bath towels were too thin and too small.
We were unable to set the air conditioner despite assistance from a member of staff.
We informed them of our mobility issues as we were on the 3rd floor and the lift wasn’t working. We asked to be moved and were told we could but would have to pay for an upgrade. As the issue was a lack of maintenance we felt it was unfair to ask us to pay.
One of the handrails at the front entrance was very wobbly.
The only time we saw a member of staff was when a lady came to tell us about paying for the upgrade.
She tried, unsuccessfully to fix the aircon and promised it would be sorted the following day, which did not happen.
The building entrance door was very in poor condition and difficult to open.
- kunal (9/5): A very nice apartment and very good location. - The house was good and all the facilities were nice. It was very clean. Location is perfect..Very near to Metro and 8-10 minutes from Rossio square. Staffs are nice and helpful. Sofa cum bed can be improved . Both the beds should be of same height.
- Chloe (10/5): - Central, perfect for a few nights Lift was broke
- joe (3/5): Avoid these apartments - Location was great Lift didn't work for the four days it was supposed to be fixed after one day..First apartment had a very bad sewage smell which kept getting worse and we had to wait until someone came to confirm that there was a problem after he came we were told to ring the apartment managers to arrange a move as they couldn't fix the problem that night.After numerous attempts to contact the manager they finally answered the phone the apartment manager said he had to contact his office and to call him back in 20min when we called back which again took numerous attempts he said there was no room available and we would have to wait until tomorrow to have the problem looked at to which I replied we were going check out as the room was toxic and a health hazard after that he miraculously found a two bed room we could move to.It was a terrible start to a holiday .The pictures on booking.com are nothing like the reality the rooms are dark with old furniture I wouldn't recommend these apartments.
- Aurélia (9/5): - Service de chambre incroyable, a passer tous les jours pour nettoyer le logement et changer les serviettes de toilettes. Logement équipé très appréciable pour les séjours un peu plus longs ☺️et emplacement parfait Manque de papier toilette sinon tout était très bien avec un service de chambre incroyable
- Fátima (1/5): Misleading information, poor maintenance and disappointing service - I booked two apartments through Booking.com expecting both to be located at LSA Restauradores by Numa. However, upon arrival we were informed that one of the apartments was actually located in a different building across the street. The address shown on Booking.com did not correspond to the real location of the apartment, which was very misleading as we specifically booked two apartments in the same property so our group could stay together.
In addition, several problems affected the quality of the stay. The hot water was insufficient for the number of guests in both apartments (the one for six people and the one for three), making it impossible for everyone to shower properly. The elevator in the Restauradores building was also broken during our stay, which was very inconvenient.
The cleanliness of the apartments was also far below the expected standard.
What was most disappointing was the way the complaint was handled. When we raised these issues, we were simply told there was no solution and no compensation would be offered.
Overall, the experience was very disappointing due to misleading information, poor maintenance, and very poor complaint management.
- Fátima (3/5): Mala experiencia, pésimo servicio - Nuestra experiencia en LSA Restauradores by Numa no fue buena. Reservamos dos apartamentos mediante Booking.com pensando que estarían en el mismo edificio, pero uno de ellos estaba en un edificio diferente al otro lado de la calle. Esta información no aparecía claramente en la reserva.
El apartamento para tres personas también tenía problemas con el agua caliente, ya que no había suficiente para los huéspedes. Además, el nivel de limpieza del apartamento no estaba a la altura de lo que se espera de este tipo de alojamiento.
A esto se suma que el ascensor del edificio estaba averiado durante la estancia, lo que resultó bastante incómodo.
Lo más decepcionante fue la gestión de la reclamación: tras contactar con ellos, simplemente indicaron que no podían ofrecer ninguna solución ni compensación.
- Aleyna (10/5): - De kamer had alles: keukengerei, een strijkijzer en een föhn.
- FERNANDO (10/5): SI VOY A LISBOA SEGURO REPITO ALOJAMIENTO - SITUACIÓN Y RELACIÓN CALIDAD PRECIO ES DE 10
- Aldo (10/5): alojamiento comodo y muy bien ubicado - la ubicacion, la limpieza y el ingreso con codigo, el servicio de transfer del aeropuerto al alojamiento
- Greta (7/5): -
- Roberto-Constantin (10/5): -
- Zane (8/5): -
- Castellani (9/5): -
- Candido (10/5): - Localização
- Stefano (9/5): -
- Jérémy (10/5): - Facilité du check in, propreté, et le rapport qualité prix
- María Claudia (10/5): Mantenimiento. - Ubicacion limpieza. Que al llegar la pileta de la cocina estaba tapada por los residentes anteriores. Cuando avise la destaparon. Al salir a las 05 hs el ascensor no funcionaba y tuve que bajar 3 pisos acarreando 1 maleta de 30 kg mas equipaje.
- franck (9/5): - L'emplacement et l'équipement de ce logement sont parfaits. La communication est claire. De nombreux restaurants sont à disposition dans la rue adjacente. Je le recommande vivement. Peut-être l'insonorisation...
- Jacinta (10/5): -
- Yu-Chi (8/5): -
- Supo Molina (10/5): Excelente - Su ubicación
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