Tien Hotel

Location: 348, Lebuh Chulia, George Town, George Town, Penang, 10200, George Town, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• Terrace
• Express check-in/check-out
• Safe-deposit box at front desk
• Front desk (limited hours)
• Smoke-free property
• Express check-in
• Shared microwave
• Shared refrigerator

Rooms Available

• Cozy Queen

  1 Queen Bed

  183-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch Smart TV with satellite channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Bottle of water
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV

• Charming King

  1 King Bed

  204-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch Smart TV with satellite channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Desk and safe

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Bottle of water
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV

• Courtyard Suite

  1 King Bed

  484-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 40-inch Smart TV with satellite channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Satellite channels
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • Smart TV

Guest Reviews

• Winnie (10/5): - Staff were great. Good location.
• Suen (6/5): - Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.
• Nihal (4/5): - The staff are only present at the reception for a few hours during the day. No one was at the reception desk when we wanted to check out in the morning. The reception was right outside of our room so we could hear a lot outside of our room. The bathroom has no door, just a curtain.
• Damon (6/5): - Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food. Has a kitchen area but nothing really to cook with. Unfortunately noisy building work all day from next door restaurant.
• dom (8/5): - Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work. Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours
• konstantinos (10/5): Great location - The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
• Holly (8/5): - Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight. Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..
• Matthew (10/5): - Worked out fine
• Reza (8/5): - Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
• Missdee33 (6/5): Lost booking , overall ok - We booked the hotel in June 2023 via Hotels.com. Towards the time of our arrival we realised we hadn’t remembered you needed to contact the hotel 48 hrs prior to arrival (this is made clear in the booking) so asked our grab driver (stuck in traffic en route from the airport) to call the hotel for us. The hotel asked for the booking reference number and advised they didn’t have our booking. After some back and forth they told our taxi driver we could check in. On arrival we queried what had happened and they just said they had created a new booking. I’m not sure what would have happened if the hotel had been full - it only has 8 rooms. The room itself was ok, room 102 on the same floor as the reception. The air con stays on when you leave the room which is joyful to come back to. Points to note - There’s only a curtain between the bathroom and the bed No fridge in the room however there are communal facilities including a fridge , water refill point and a kettle with tea / coffee etc You can hear the noise from outside - music and the road. This may keep some people awake as the music is till around 2am Decent location You need to take your shoes off every time you come in (I didn’t like this) No lift for your luggage but staff helped on arrival I think it’s slightly expensive for what you get I would look for other hotel options before considering this again (but if you’re staying out late the bed was comfortable) Definitely confirm your booking with them before arrival especially if you have booked with hotels.com as looking at a past review it seems to be an issue
• Taryna (8/5): - Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
• spikerAberdeen (4/5): Very Poor and Stressful Check In - We booked this Hotel in April 2023 via Hotels.com which is part of Expedia for Three Nights Feb 13th to 16th. After travelling for close to 17 hours we arrived at the Hotel at 12:45pm, desperate to relax after travelling for so long. We handed over our Passports and I handed over the booking on the app on my phone. After searching for 10 minutes or so the receptionist said she couldn't find our Booking. She then said that they don't deal with Hotel.com there, only Expedia and Booking.com. I pointed out that Hotel.com are part of Expedia and she eventually found our Booking. She then said that the Hotel was fully booked even though I had a booking and already paid for my booking. I asked what were we suppose to do for a Room for the Night? She tried phoning round various Sister Hotels but told us they were fully booked as well. I went onto Expedia and managed to book a different Hotel close by for the Night. We asked if we would get the other two nights at the Hotel. The receptionist said that there was space for the 14th checking out on 16th and that we could come back tomorrow and we would get the remaining days of our Booking and refunded for the Night we missed on our Booking. We returned back at 5pm the Next day to find someone different at Reception. They had problems finding our Booking and after spending over 20 mins at reception we eventually got into our Room. Room Number 204. We headed out for the Evening and returned at 10:30pm to be met by a different receptionist who claimed that we shouldn't be in Room 204 because it was booked for someone else. We showed the receptionist our Booking and he phoned and spoke to the Hotel Manager. The receptionist claimed that we shouldn't be staying there and that Expedia had cancelled our Booking (Which was untrue). There was a Couple waiting at reception for our Room. We unwilling to move from our Room as we had paid for Booking there and had already been mucked about. Eventually after speaking to the Manager we were allowed to stay in our Room and the other couple were moved to a Sister Hotel Free of Charge. The whole experience really started our Holiday on a very Sour Note and was very stressful and also made us concerned that we would have further issues on other Hotels we had booked. When we checked we also had issues as well. To date we have not received a apology or a Refund for our missed Night. Apart from all this the Room is clean and comfy, great location BUT would I use again. Highly doubtful.
• Christine (6/5): - We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
• Matthew (10/5): - Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
• Dharul (2/5): - 1) Booked a suite room - defective aircond and apparently many ppl have complained before. 2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door. 3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room. 4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2. 5) ID of this place is nice but definitely need to improvise on maintenance.
• Jaswinder (2/5): - Never stay here
• 87_mon_L (10/5): Cozy boutique hotel - Tien has one of the most comfortable beds (and pillows) ever! I wanted to sleep or lay down the whole time instead of going out to explore George Town! Staff is amazing. The little rooftop pool is also a highlight. Every corner of this property looks instagrammable :)
• Wander12272039684 (8/5): High CP Value - Thumbs up: Good air conditioning. Comfortable queen-sized bed. Common area - Style interior design. Have a hot/cold water supply machine, a big refrigerator, and a mini bar for coffee / tea. Good location for foods. Thumbs down: Most of the rooms are facing Chulia Street. Not suitable for tourists who need a very quiet sleeping environment.
• Oi Chai (8/5): - good location
• Fong Choh (6/5): - Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
• douglas (8/5): - yes
• A440LTsoniap (10/5): Amazing location - Staff are very accommodating and the hotel has amazing location, situated right in the heart of georgetown making it walking to distance to many of the tourist sights and dinner spots as well as an easy place to get a grab for the sights located further away. Rooms are nice and shower is hot. Great value for money too.
• Verified traveler (10/5): - Very nice staff
• Departure61220218114 (10/5): A gem on Chulia Street - Great little boutique hotel on Chulia Street, near hawker stands, great bakeries, bus stops, 7-11, street art, and many of the interesting historical sites in Georgetown. The first night we arrived, the hotel manager suggested a street food vendor just a few blocks away and it was amazing! As were the other restaurants he recommended. One evening he took us to a new restaurant just opened by the hotel- the food there was fantastic too. Coffee, tea, and water refills were available right down the hall. The room (2nd floor) was great, and we easily took the bus to Penang Hill, Batu Ferrenghi, Komtar and other locations around the island. One of the best parts - a large outdoor terrace, away from the street, where you could enjoy your morning coffee (or tea).
• 18annabellas (10/5): amazing hotel - amazing stay! didnt expect everything turns out the way it is.. the room are clean , the staff are very helpfull and reliable and they really take great care of you and your needs , i will deffinetly come back and stay here again.. this has been my fav hotel all over penang.. thank you so much for all the staff there dor helping me during my stay
• 785anikar (10/5): Hospitality at its finest! - We really loved our stay! Favourite three things: the staff, the location, the most comfy bed ever. The staff was so kind and showed us around Georgetown and took us out for food. You do not find that kind of hospitality often. Honestly, I really recommend this great hotel - you will not regret it!
• Moodyrice (8/5): A beautiful residence away from home where your rooms are like hotels. - Loved this unassuming little hotel residence! Location: Along Chulia Street, next door to two great Nyonya cafes: Moh Teng Pheow Nyonya Koay & Canteen known for its Nyonya kuihs, and Yee Keng Cafe, known for its combination of Nyonya and Hainanese food. Family Mart and other convenience stores are just a walk away, as are the famous bars and restaurants along Love Lane and Chulia Street. Hawker food choices are also all within walking distance. Rooms / Facilities: The modern and beautifully designed rooms are very comfortable, snug, and functional. The bed was very comfortable and as I was upgraded to a king room it felt super luxurious and decadent. It's the first time I have been in rooms fully kitted with Samsung curved screens so my viewing experience was very enjoyable. The 3rd floor was incredibly peaceful. Sometimes, I could hear the music from the nearby bars, but once I switched on the TV, I was in my world. I liked that the TVs were smart and you could access the internet or your networks such as Netflix or even wetv in addition to the local TV and radio channels available. The room was also fitted with a hairdryer and ample sockets for electrical items. Tien provided unlimited brewed coffee and tea at their pantry on the second floor. There is also a huge fridge on the second floor where I was able to store some food and drinks and cutlery and plates for your use. I did not get a chance to try out the mini-plunge pool which together with the rest of the rooftop is accessible 24 hrs. Every now and then I loved being able to pop out and take in the fresh air, and check the weather and temperature before I decided to step out. I enjoyed having my lunch in the dining area on the 2nd floor just before checking out. Redho, the manager, was very hospitable, made me a welcome drink, and showed me to my room, helping me with my luggage, even though I arrived after 11 pm. He also reached out to me to check if everything was ok and on my checkout times. Parking: For those with their cars, the premise does not have parking. Nevertheless, there is an alley just next door where public parking can be arranged for RM8/day and someone is watching over the cars throughout the day and the night. Something to note: the residence is a two-floor premise, with rooms on the 2nd and 3rd floor. If you do not like to walk upstairs or if you have a lot of luggage, then this may be a challenge or you should pick rooms on the 2nd floor. As hot water, coffee, tea, and fridge facilities are in the pantry, these are not provided in the rooms so you would need to pop down for refills or pack a thermos with you (which I did). Cups, plates, and cutlery are provided which I could bring back to the room to use.
• Sunshine64167376620 (2/5): It’s a noisy place with poor service - This hotel is located in the bar and restaurant area and is situated across the junction a pub that plays loud music with strong beats until 1:30am. Do not stay there if you want to have a quiet place. Also, there’s no front desk and late visitors may ring the bell. On the first night of my stay, someone rang the bell 5 times after 1:30am. I ended up having to move because of the lack of sleep. When I whatsapped the staff (who was the only one with a WhatsApp number; the other contact, who’s the manager, is only accessible by a local phone number, and there was not a phone in the room or anywhere in the hotel that could be used), the response was slow, because the hotel was short staffed and the on-the-ground staff had to cover a couple of properties and seemed overworked. When that staff told me to meet the manager the next afternoon as she would be there, I found that she was NOT there at all after I had waited for 20 minutes. When I finally checked out and got back my deposit of MYR100 (by the way this was the only property out of the 3 hotels I stayed in Penang that asked for a deposit), I wasn’t repaid the few MYR I paid for the govt tax for the next couple of nights. I did manage to get a refund of the remaining nights, but in the process the manager was slow in her response as if she didn’t care or want to address my questions. To be fair, the hardware and location of this hotel is great, but with so many options out there, do think twice before you book this hotel.
• Dreamer788651 (10/5): Exceptional! - I loved it! The pool on the rooftop is really cozy. The rooms are modern, clean and very beautiful! Definitely worth it & 100% recommended. It is located in the city center, there are loads of restaurants nearby.
• Dan (10/5): - The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
• Verified traveler (8/5): Nice stay in Tien Hotel - Good location and many cafes and coffeeshops nearby.
• ildzafimzah (10/5): Cozy Room - Room is clean! Small cozy boutique hotel , lots of instagrammable spot inside and nearby Chulia Hawker Street. Easy access for foods within walking distance. Nearby parking area. Suitable for couples.
• rachm9n (10/5): Amazing - Another great trip to Penang made all the more amazing by the hospitality of Atawan, Priya and the team at Tien. As far as boutique hotels go, there’s no other hotel that offer these cool vibes at such good value. Special mention for the in-shower bluetooth speaker, huge outdoor 24 hour terraces and free flow coffee. Simply amazing.
• 195jaimek (8/5): Comfortable stay - Nice little boutique hotel located at Chulia Street. Very convenient to all the street food, cafes and massage parlour. Less than 1km walk to little India and Armenian Street. Room was clean and comfortable and soundprofing of the hotel is very good. But the room do not have fridge, the fridge is outside at the pantry and shared with all guests. Coffee machine available and u can refil ur own water bottle. The hotel do not have own parking space but u can park at uncle car park at RM6 per day. The parking is first come first serve basis. Highly recommended this hotel.
• Manyfatboy (10/5): A hidden gem with the best location! - I visited the hotel for the new year and it was a great experience. We had the suite and it was very comfortable, well decorated, and it included a small living room and a yard. The hotel is beautifully decorated and is located in a great location: a half block from the nice places to have brunch, 2 blocks from the best Dim Sums in town, 1 block from the bars and restaurants area, and just a few blocks from the Art Street.
• Looksat (10/5): Simple but nice. - This is a boutique hotel. Our queen room was comfortable and ample for two of us. The bathroom was modern and light but keep in mind it is only separated from the room by a block out curtain. The exhaust fan works well though. Wifi in room 202 was sketchy but strong near the door or just outside it. It is fine in the common areas. The common areas and plunge pool are very pleasant indeed. Staff were helpful and always able to be found during their operating hours. There is a great kitchen area with a fridge etc. No fridge or tea making in room. Location is excellent. Windows are insulated letting in only the tiniest bit of noise on weekend nights. There is a two story walk up to the rooms but the manager insisted on carrying our bags. The no shoe policy was a bit of a nuisance but not uncommon in SE Asia. The included breakfast, served in the cafe next door, was great for the price. We appreciated having water supplied in jugs in both room and kitchen area and, having brought our own water bottles, didn’t buy a single plastic one. We would happily stay here again.
• emielk92 (10/5): Amazing stay - First of all, the staff is really helpfull and friendly. Gary explained a lot of things about the city, his English is really good. The hotel is in the city center, main sightseeing things are close. We stayed in a suite, lot of space and nice design. You can use a common fridge to store some drinks or food. You can also use a small kitchen. Coffee and tea is available 24/7. It feels nice to escape the busy city and come here to a relaxing place.
• Matt642 (10/5): Excellent hotel in great location - One of the best hotels we have stayed in. Incresibly high standard of furnishings, fantastic location. Lovely rooftop and plunge pool. It's up a stair case on the main road but very quiet inside. Staff and communication with them was perfect.
• travelingtalia (6/5): Nice Stay - We loved the location, it was in the right in the center. It is perfect for exploring and going out and eating. There are loads of cafes and restaurants within a few minutes walk. The person who checked us in gave us a lot of wonderful information about where to eat and what to do. He was very helpful! We liked the small common area where you could eat or have a coffee. Nice if you had brought back food and wanted to eat there. Since there is a not a reception you needed to contact the reception via whatsapp, not a problem but it was not the same as running down quickly and getting an answer. Loved the rooftop area unfortunately it was scorching so impossible to sit until the sun went down, no shade. We did not like that there is a curtain seperating the bathroom from the bedroom. No privacy in the bathroom is a big disappointment.
• Heng (10/5): Penang Food Trip - The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.
• Erika (10/5): Awesome stay in the heart of Penang! - Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!
• Verified traveler (10/5): - Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.
• Verified traveler (8/5): - This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!
• Hector (8/5): Wonderful stay! - Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition. The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.
• Dianne (10/5): - This is a residential hotel so no reception which can cause issues. Cooked to order breakfast fantastic but they must implement better ordering system
• Verified traveler (8/5): - I walked past the entrance 5 times before I realised it was there. But when I got in I was pleasantly surprised.
• K (8/5): - Clean and simple elegance are their hallmarks. However, noise insulation could be better.
• Verified traveler (10/5): - The staff are LOVELY - attentive and welcoming. The location is superb - walking distance from everywhere. Being in the centre of things has its draw backs - Chulia Street is full of bars which are open until 3 am or later so there is some noise but the room is triple glazed and it didn't bother me but it might annoy light sleepers. The decor and fittings are really up to date modern. The bathroom / toilet is perfect EXCEPT only has a curtain between it and the bedroom. Everything else is so well planned that I am sure a sliding solid door could have been installed. The room is small and with limited storage. We had two suitcases anf could really only unpack one. The stairs from the entrance to the accommodation are steep and could be difficult/impossible for anyone with even moderate mobility issues. The pool is about 5m x 2m and so is a plunge pool rather than a swimming pool. There are no steps on the inside of the pool to get out so for someone who did not have sufficient strength getting out would be a struggle. Coffee / Tea facilities are available 24/7 - a nice touch to be able to come in from a sweaty walk around George Town and have a refreshing green tea! The premises are expanding and will soon have 4 more rooms with their own private outdoor terrace seating areas and at street level, the management have just opened a wine shop and adjoining tasting lounge and will be developing two other shop fronts into facilities for the hotel residents.
• Nicholas (10/5): Lovely hotel in great location. - Great location with very friendly and helpful staff. Hotel was well designed and maintained. Could do with a door for the bathroom instead of a curtain. Would recommend and stay again.
• wayne (10/5): Great time at Tien Hotel - It was very good.They had a simple breakfast and a great coffee machine that made various types of coffee. The roof top pool was clean .The location is also very good.
• Ling (10/5): - Wonderful stay at tien hotel. The hotel has a great interior design which was classy and comfortable. We like the premium quality bathing products, heartwarming breakfast and fantastic service crew. Special thanks to Rynald and Lum for good recommendations to good food! We will be back!
• HoKhongYin (10/5): - It was a nice and cozy stay which made us felt like we were at home. I’ll like to thank especially Rynald, who is very patient in recommending the famous places to visit in Penang to us. He even prepared a birthday surprise for my wife. We truly appreciate his effort for giving us a memorable stay at Tien hotel. We’ll definitely stay here again if we’re to visit Penang.
• Kian Huat (10/5): Very good hotel - Pleasant stay. Raj was excellent Room was was modern, comfortable Thank you very much.
• Aaron (8/5): - Enjoyed staying at this hotel. The staff were EXTREMELY helpful and kind. the Room is Clean and Comfortable. only downside was bit noisy.
• Tan (10/5): Great Place for Basic Stay - Did not manage to extend my check-out time due to full house. Had to leave my items at their common area instead of a storage room to hide the luggages. The hotel is not fully renovated as the other half of the area is yet to build. They do not have a proper common toilet for guest to use when they are waiting during check-in or after checking out. Wish they can be fully renovated upon my next visit but definitely will return my stay with them if their room rates remains the same.
• RX (10/5): - Hotel is nicely located along Chulia Street. Rooms are very clean and staff is very friendly and accomodating.
• SIM (8/5): Great stay - great location , home style accommodation. Nice nasi lemak breakfast
• Lee (10/5): Your Best Hideaway Hotel along Lebuh Chulia - Tien is well located on Lebuh Chulia 150m away from Love Lane where much of the Live English music and drinking is at . Comfortably quiet away but within walking distance to the famous 7-11 bus stop for buses 101 , 201-204 , 11 , 104 , 301 and 302 . Download the moovit app for real time bus arrival data . The hotel is a very well conserved and restored shophouse located on the second and third storey of the “Blue” building along Lebuh Chulia . It can be described as a cosy & homey 8 rooms mid to high tier atas hideaway . Has high attention to details , Bose player along the corridor , Samsung 55” curved smart tv in the room , Brabantia bins , Saeco Aulika coffee machine and in-room speciality amenities set . They set a very high image for themselves . Breakfast is small bite size local delicacies like nasi lemak , bee hoon , thosai with mini cupcakes , a range of teas to choose from and a self service coffee machine which is opened 24 hours to make your favourite cup of coffee . Excellent ! Love the interior decor and the in-room designs and space layout and electrical switches . Bathroom area is also great .. Could be the Best hotel along Lebuh Chulia for my taste .
• Simon (10/5): Perfect - Great place, quirky decor which we really liked and very hospitable staff! Breakfast was simple but great coffee!
• Kok tiong (10/5): Good hotel and location - Very nice stay at hotel. Receptionist was great. Location of hotel is also good. Just 2 points to take note: Front desk is not 24hours so do inform them if u are arriving late at night. There is a flight of stairs to climb so not so convenient for elderly. Other than these it's great hotel.
• Lin (6/5): - Hotel location is very good just right on Chulia Street with lots of street food around the area . The hotel is clean and the manager Vivienne is very helpful and friendly . However the rooms are very small . At night we could hear the karaoke till very late and the Azan call of two mosques can be heard early in the morning .
• Danny (8/5): Overall okay . Suitable for holiday not business - It’s a herritage shoplot hotel located conveniently at Chulia Street which is a tourist spot. Suitable for holiday but not business trip. The big pool on the picture was only a very small pool !!! More of like a display only . Limited choice of breakfast tho . Overall it was an okay stay .
• Debbie (8/5): - Location was amazing - right smack in the middle of Georgetown and perfect for first-timers in Penang (like us), the place was super clean and furnishings were top notch. The only minus is that it gets really noisy at night when you're trying to go to bed - but this is by no fault of the hotel as it's in a shophouse and in an area with nightlife...and it's right by the main road.
• Nicholas (8/5): Overall great, but can be improved. - The staff were generally friendly, however there is no designated staff in sight during night time. Understand that this is more of a boutique, but would be good to give guests instructions on how to contact someone. I had to facebook message the hotel page to order a glass of wine. The bed sheet and pillow cases were a bit stained. But bed and pillows were generally quite comfortable. Overall, I would stay here again given the fantastic central location and the aesthetics of it.
• Verified traveler (10/5): - Great little boutique hotel in the centre of Georgetown. Small rooms but great amenities and good common space to chill out upstairs. Staff very helpful and friendly.
• Olivia (10/5): Beautiful modern hotel - We had a great experience at tien, so central to the best parts of Georgetown. The staff were so helpful and so nice. I would definitely go back again
• Gezz (8/5): Great hotel in the middle of Georgetown! - My experience was fantastic, i really fell in love with the hotel and with Penang!
• gill (10/5): Tardis like wonderful little hotel. Highly Recomme - I loved this place. Small but perfectly formed. There is a small street door but inside it’s like the Tardis in a modern style with simple lines but design details too. The staff were super friendly, the location great for Greorgrtown sightseeing. I felt very comfortable and secure.
• Zhi Jun (10/5): Amazing and nice place to stay - The place was amazing with great ambience and nice and clean rooms. The staff were very friendly and gave good advice for places to visit and good food to eat. The only downside was the weekend crowd and music at the bars nearby which can be heard in the room, but they do provide earplugs for the guests in the room.

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