De Luxe Hotel

Location: Captain Vicente Roa, Cagayan de Oro, ph

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Reception hall
• Secured parking
• Garage

Rooms Available

• Superior Room

  2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 31-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Desk and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided

• Superior Twin Room

  Larger than Standard, rooms come with a cable TV, telephone and an private bathroom with shower facilities.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Executive Room

  Sizable air-conditioned room with a cable TV, telephone and an private bathroom with shower facilities.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Quadruple Room

  Spacious air-conditioned rooms come with a cable TV, telephone and an private bathroom with shower facilities. Rooms are fitted with either 4 single beds or 2 single beds and 1 double bed, subject to availability.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Brenda (4/5): Overpricing in Booking.com - The staff is accomodating anyway The aircon air is dusty maybe its not well maintain
• james (4/5): - The room smelled of mold and didn't even have a window, which was odd... The back ofthe door had mold on thrm and in between the beds smelled like a urine filled toilet. The staff were friendly and the shower actually had hot water and is the only reason i didnt give it a one!
• Jorielou (7/5): Good -
• Scott (4/5): - Not a fan of this hotel
• Elves (6/5): Pleasant -
• Rabia (7/5): Good - The room is spacious for a family room. There was no refrigerator in the room
• Michael (6/5): - In the middle of downtown CDO
• Stephen (1/5): Not going back, not recommended for travellers. - None Rooms has no windows, no free breakfast included. Nothing
• Matthew (4/5): - This hotel is dirty and old. The moment we walk inside, i can smell the uncleanliness of this property.
• Ondo (7/5): Good -
• Ianne (6/5): It's okay, but it could've been better. - Huge closets with hangers, sound-proof room No free shampoo and toothpaste. There are no room slippers.
• Layson (4/5): Disappointing - Close to shopping malls and walking distance to downtown, Poor WIFI, noise outside the lobby, The maintenance staff are more friendly than the front desk and counter attendant.
• Estela (5/5): Awesome - Big and comfy Big and comfy
• Jeannie (6/5): Unfortunate that experience - Reasonable price This is our first time to be in Cagayan and unfortunately, not impressed with our stay in the hotel! Late check in after 5 without notifying us that there is a delay. Reception area too chaotic at time of check in. Air conditioner wasn’t the great in our first room then we were transferred to another room which was great though a hassle. Then there is the towel issue … no bath mat!!! The water was just enough to take the cold edge otherwise too cold! The neighbours ( next door guests… too loud and no regard for others guests!!! ) The toilet and other facilities obvious wear and tear plus smells of sewage!!! Staff only acknowledge s when being spoken first otherwise okay ! Location - too close to public markets!!! The elevator … too smelly of marang or other unpleasant smell! If you have enough money I highly recommend to go to other hotel
• Rutchell (9/5): I love my stay here and only wish to have a buffet breakfast. - It could have been better if breakfast was buffet. I am happy with the food though Wishing for breakfast buffet
• Riamon (1/5): Not very good at all. Not enjoyable but friendly staff. - None at all. The whole room need renovations. Bathroom was awful.
• Chiong (10/5): Exceptional -
• Clyde (1/5): Nosy dirty unsafe - nothing everything
• Mc (6/5): Pleasant -
• Lea (1/5): Bad -
• Larry (9/5): Superb -
• Rodel (10/5): Exceptional -
• Crisanto (4/5): upon check out reception personnel didn’t bother to greet gd am! Room with cockcroach. Dining area is uncomfortable due - center but…,, traffic around the area
• Melisa (10/5): Exceptional -
• Miraflor (10/5): Exceptional -
• Nasphia (10/5): Exceptional -
• Hazell (8/5): Very good -
• Sigrid (10/5): Good and we having fun to go around the area walking sometimes we rode tricycle instead of taxis. - Close for everything you need less stress in doing so many things and the most we love we could buy all the organic fruits and the prices are cheap. All the restaurant are very closed to walk and the banking are convenient for us plus the wholesaler grocery we enjoy our shopping. Too many people and we keep always keep an eye our wallets, because I feel there were bad people like snatchers, but we clothes very simple like the same to the ordinary people in the roads, nothing were flashed.
• Cesario (7/5): Good - Food is good, bathroom are clean, they have sleepers,good customers service.
• Jonah (10/5): Exceptional -
• Mitchell (6/5): - The room has no window.
• Gretch (4/5): - No hot shower , no bottle water Provided in the room, Staff are not helpful.
• Chris (6/5): not for everyone - a small stain on a bedsheet which was probably there before,made the receptionist charge me circa the price of one more night. also i had rat sized cockroaches in my shower. ice cold shower. tv doesnt work.bad wifi.good breakfast
• Verified traveler (8/5): - シャワーの蛇口が３つあり、お湯の出し方がわからなかった
• Verified traveler (8/5): - Not like, the very limited parking area
• Verified traveler (6/5): - I hadn't higher expectations for that price! Absolut okay!
• Verified traveler (6/5): De Luxe is ok. - The service was okay but not comparable to 5 star-rated hotels amd the rate is reasonably priced.
• Verified traveler (2/5): - Hotel over all ok, nr 1. no hot water at all the time, 2. problem order food from restaurant during Christmas and New Year, (close early or not open at all ) 3. the worst part rats in room after complains thy install traps in room, 4. Elevator not working most of the time
• Verified traveler (10/5): - Accessible and near to everything like foods and other places.
• DRE (10/5): - A nice hotel around a lot of stores and not to far from the malls and I would recommend them to everyone !!!
• JEANETTE (8/5): - It was a good stay. Clean room.
• Verified traveler (8/5): nice hotel... food is good.. - hotel is clean..we were surpirsed with their food servings for a cheaper price its already more tyan enough... staff so far were okay.. accomodating.I recommend this hotel..
• ic (4/5): Not nice - Humid.. the aircondition is not functioning well. The room was not cleaned. When we came back in the evening on our second day, the room was still the same. Cleaning was not done, though was informed the front desk. There's a mice roaming around the corner of the room. Lastly, the room is not sound proof. At 10pm we can still hear noises coming from the other rooms, lika dragging of charirs, children running and banging of doors. On the positive side, the location is good.
• Chris (4/5): One night - Just one night all that was needed. I’m used to a motel with hot water and water you can drink.
• Verified traveler (2/5): They couldn’t find my reservation want to charge m - They try to charge me twice they were very unhelpful when I want to find something to be delivered to the room I thought the front desk clerk was rude would not recommend this to anybody
• Jennalyn (4/5): Bad, bad and old - The hotel's location is an overcrowded area. Parking lot is an unkept & unpaved space through a narrow alley--insufficient spaces for guests. Room has no fridge, has extremely weak A/C unit. Mosquitoes are temporary roommates. Understaffed facility. Customer service representative is uninterested. Lobby is noisy. I would not recommend this hotel to anyone.
• andres (10/5): Walk in booking seems better - Why no free breakfast / Why an inferior room was provided / Why front desk do not know who will issue official receipt /

Photos