Mercy Hotel
Location: 310 Lạc Trung, Vĩnh Tuy, Hai Bà Trưng, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Mercy Hotel, located in Hanoi just 3.3 km from Hanoi Opera House, offers a central hub for exploring the city. Situated close to popular attractions, guests can easily immerse themselves in the vibrant culture of Hanoi.
Modern Amenities
With well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free WiFi, Mercy Hotel ensures a comfortable stay for all guests. The shared lounge, private parking, and on-site restaurant add convenience and luxury to your experience.
Exceptional Service
Experience top-notch service at Mercy Hotel with a 24-hour front desk, airport transfers, and room service. The attentive staff and city views from the rooms guarantee a memorable stay in Hanoi.
Book your stay at Mercy Hotel now for a delightful and hassle-free experience in Hanoi.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Chapel/shrine
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Grocery deliveries
- Allergy-free room
- Public Bath
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Panoramic Double or Twin Room
1 Twin Bed and 1 Double Bed
269-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Minibar (stocked with some free items)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and a hair dryer
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Panoramic Double or Twin Room
1 Twin Bed and 1 Double Bed
215-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Minibar (stocked with some free items)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and a hair dryer
Practical - Desk, wardrobe or closet, and desk chair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Double or Twin Room with City View
Featuring free toiletries, this twin/double room includes a shared bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
Providing free toiletries, this double room includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room
Providing free toiletries, this twin room includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Featuring free toiletries, this double room includes a shared bathroom with a walk-in shower, a hairdryer and slippers. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room with City View
Offering free toiletries, this twin room includes a shared bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
Providing free toiletries, this twin room includes a shared bathroom with a walk-in shower, a hairdryer and slippers. The twin room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Dressing room
- Shared toilet
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Xuân (7/5): -
- Ly (7/5): -
- huyền trang (7/5): -
- Yan (10/5): -
- Johan (9/5): Superb -
- Jessica (8/5): Very good - Staff were helpful and attentive. Hotel was quiet. Location was convenient for the international hospital but otherwise the neighbourhood was nothing special. It was fine, but I might try somewhere else next time It was clean enough, but pretty aged and not super clean,some surfaces needed a wipe and lots of dust in corners. The bedsheets were clean though. Hotel was much more aged than the photos looked. Be aware the snacks are not free.
- Nam (9/5): Superb -
- Tien (8/5): Very good -
- Axel (10/5): Exceptional - Perfect. Bedroom and bathroom are just perfect. Well placed, near a lot of streetfood and market. Hardly recommend!
- Pan (8/5): Very good - around the hotel ,there are something to eat
- Trinh (10/5): Great service - The hotel is clean and the staff are very friendly and courteous. Will definitely come back.
- Anonymous (10/5): Exceptional -
- Boey (5/5): Passable -
- Ma (5/5): Passable -
- Anonymous (10/5): Exceptional -
- Nguyenbichthi (7/5): Good -
- Andryho (10/5): Well located getaway in the heart of Hanoi - · Excellent attention and service, all staff super polite, helpful and friendly. Hotel very clean, confortable and nice atmosphere. I recommend it 100%! Nothing
- Diep (9/5): Superb -
Photos
