Harbourside Resort, a New Hotel Collection Property
Location: 399 2nd St, Indian Rocks Beach, Florida, 33785, Indian Rocks Beach, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Water Park and Rooftop Terrace
Indulge in fun at the water park or enjoy breathtaking views from the rooftop terrace.
Concierge Services and Convenient Amenities
Take advantage of concierge services and on-site features like laundry facilities, an elevator, and complimentary coffee/tea in the common area.
Cozy Rooms and Prime Location
Relax in one of the 86 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Explore nearby attractions like St. Petersburg-Clearwater Beaches and Belleair Beach.
Book your stay at New Hotel Collection Harbourside for a perfect blend of leisure and convenience.
Important Information
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 8:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [Behind 311 1st St Suite 2]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Boat tours nearby
- Terrace
- Concierge service
- Wheelchair accessible
- Elevator
- Sailing nearby
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Parking (limited spaces)
- Free self parking
- Rooftop terrace
- Water park access (surcharge)
- Boat tours nearby
- Housekeeping on request
- Fishing nearby
- Horse riding nearby
- Marina nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Pool hoist on site
Rooms Available
-
Standard Room (2 Queen Beds)
2 Queen Beds
400 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Low-height door lock
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Ceiling fan
- Premium bedding
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Wheelchair-width doorways
-
Condo, 1 Bedroom (King)
1 King Bed and 1 Double Sofa Bed
800-sq-foot room with a balcony
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Low-height door lock
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Separate bedroom
- Bedsheets provided
- Low-height counters/sink
- Wheelchair-width doorways
-
Condo, 1 Bedroom (2 Queen Beds)
2 Queen Beds
800-sq-foot room with a balcony
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Low-height door lock
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Low-height counters/sink
- Wheelchair-width doorways
-
Condo, 2 Bedrooms (One King and Two Queens)
1 King Bed and 2 Queen Beds
1195-sq-foot room with a balcony
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Low-height door lock
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Low-height counters/sink
- Wheelchair-width doorways
-
Condo, 2 Bedrooms (2 Queen Beds in each room)
4 Queen Beds
1194-sq-foot room with a balcony
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and towels
Practical - Iron/ironing board, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Air conditioning
Accessibility - Low-height door lock
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Wardrobe or closet
- Oven
- Stovetop
- Wheelchair accessible
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Wheelchair-width doorways
Guest Reviews
- Timothy (10/5): - Nice and clean. Awesome family waterpark! Good value!
- Mark (10/5): UK visitors - Lovely location, great apartment, second visit, would do it again in an instant.
- Ivan (10/5): - Very good
- Kelly (4/5): Don’t stay here. - Thought it was a hotel.. it was a time share. Consistently asked you to join. Groups of people go by your room. Have to park across street and you have to get your own towels.
- Christine (8/5): New Hotel Collection stay - We had a 1 bedroom suite that overlooked the water park. Large balcony. Very clean. We loved our room. There is also a sundeck on the 5th floor that was fantastic to watch the sunset. Kids loved the waterpark especially the fast slide. Will definitely stay again.
- Jon (10/5): - Family Friendly/ Great Location
- Kaldiah (10/5): - I liked how convenient the location was to the beach and water park. I did not like how moldy and dirty the bathrooms were and rooms. Parking was another problem. Especially travelling with infants. But good location
- Palina (10/5): - We had a Beautiful 2bdr apartment, very spacious clean and huge. Highly recommend to those who are planning to go with families
- Mindy (10/5): Family fun - Very spacious 2bd 2bth room. This is our 2nd time going and love it. The kids love the water park/pool area
- Evelyn (8/5): - I didn’t like that we were locked out of our room for one hour.
- Jerian Donnell (10/5): - Harbor park and Indian rocks beach can’t beat the views in a spacious clean room.
- Verified traveler (6/5): Meh - I am not one to write bad reviews but this was crazy. The pros first---great location near restaurants and beach and a nice waterpark Cons--The bathroom definitely needed a deep cleaning, the shower had mold and the shower walls were just "spot caulked" leaving me to assume covering up mold. There was way too much smoking on the balconies around us, cigarettes, pot, cigars, everything. I don't care what people do but there should be a dedicated area to smokers,even tho they say smoke free property, we could barely sit out on the balcony it was so bad and would go back in the room smelling like smoke. They need to make a rule for parents/guardians to watch their kids at the waterpark. I saw kids running and playing in the water and on slides as young as if I had to make a guess, 4 or 5 years old. Way too many bad things can happen way too quick! Also, only 1 free pass to the waterpark. If more than one person in the room, you need to pay for everyone else. Lastly, as an FYI they are trying to get you to sign up for timeshare/vacation club presentation. They should state that on hotels.com
- Jose (8/5): - Overall our trip was wonderful, the units nice but could use fresh paint. There was a major safety hazard as one of the outlets had a metal outlet socket plug sticking out/ broken inside. Other then that the experience was great as well as the staff. The water park was a nice add although a little overwhelming as some guest have to pay. The pool area is open to guest after 6pm for those who dont want to pay the additional fee. The shops around the property were great. There's live music everyday at 6pm from the venue across the hotel. Plenty of bars and restaurants to eat from. Bait shop less then 5 min away. Beach is a block and a half away.
- Jo (8/5): - Pool hours were not conducive for families not wanting to pat fir the water park. Pool only was suffice! For my family and I. Yet it said 10-6 pm you must purchase a 23.00 wrist band, Ridiculous!!!!
- Brandon (10/5): - Great service and very nice place to stay!! Definitely will be coming back.
- Richard (10/5): Awesome - Nice and clean good view me and the wife will be back. The only thing we didn't like that water splash close early but everything else we love it. We will be back September 10 on my wife birthday.
- Jean (10/5): - Great accomidations..having the water park connected was the bonus. Rented the 2 bedroom condo and it was huge!! Tons of room for the kids and adults. Would definitely stay there again for longer next time!
- David (10/5): - Close to beach.
- Laurie (6/5): - The 1 bdrm condo was serviceable. Nice space inside. The beds were very loud. Need replacing. Liked view on balcony to waterpark. TV screen was pink, but maintenance brought in a new one quickly. That was nice. The floors in condo were terribly dirty. Our feet were black by the end of the day. Seems that they sweep unit but don't mop them. For the price expected something a little more upscale. All in all, still had a good time though.
- Richard (6/5): - Nice area, friendly staff, great water park, but the rooms were worn down and need updating.
- Gabriela C. (8/5): - Apartment suites were very spacious and well arranged. Well equipped, they could improve the toiletries but overall was good. The water park was very crowded for a Saturday and extremely limited seating. They could improve security at the pool after closing, there were several people smoking marijuana and drinking inside the pool. One of the beds was broken and it was very uncomfortable to sleep in. However, we overlooked these details and enjoyed the stay. Beach was two small streets away by foot very convenient. We would stay again.
- yosvanis (8/5): - They don't have enough parking spaces so if you find one is better keep your car park and walk to everywhere
- Richard (8/5): - Was there for work, one night stay. They do have 2 bedroom condos. I would stay with the family. Short walk to the beach. Only thing is they are not associated with the water park. They do offer free tickets per room based on how many bedrooms. I.E. 2 bedroom condo, 2 free tickets per day.
- Linda (10/5): - Last minute trip to take my grandson to the beach in water park at Indian rocks the hotel is very comfortable clean wonderful location close to shops restaurants and the water park right next door was a big hit with my grandson would definitely come back and stay here again . Hotel staff was very friendly knowledgeable which made it a great stay with definitely return again with my family in the future
- Lori (10/5): - Our family fell in love with this property. We will be returning again and again. 💛
- Tiffany (2/5): - All they care about is selling you a timeshare. Very dirty rooms and no housekeeping during your stay.
- Jennifer (8/5): - We really enjoyed our stay. The property was very clean and walkable to dinner options and the beach. The only thing I would change is having access to the pool or water park for a larger discount. It can be quite expensive for a large family or group
- Denise (2/5): - Absolutely not what was marketed online. Far from standard. The air conditioner vents are gross beyond words.
- Kari (8/5): Decent stay - The place was nice. The lobby to check in was a bit hard to find at first. When I got to my room, the light switches didn't work at first. I had to go around and try several before I found one that worked properly then there were several light bulbs out in the unit. The outlet by the bed seemed to have some issues. I was going to let management know at check-out but the process did not allow for that. Overall, this was a decent place, just a few electrical issues.
- Kevin (2/5): - Horrible
- Marilyn (10/5): - Beautiful property. Grandkids had a blast!
- Matthew (10/5): - I have stayed 4 times now and will return again. Each time I stay in a different room. I enjoyed looking over the balcony and viewing the waterpark more than viewing the intercoastal. Parking was easy. The beach was also very nice. Staff was friendly. We will return again. Thank you.
- Cindy (10/5): - Great experience
- Pauline (10/5): Lazy River a must - This was a killer place to stay and I plan on going again
- Julie Ann (6/5): - The property is dated. The mattress was horrible and needs replacing. The shower headi in the bathroom needs to be replaced. Need room darkening shades. The parking was a problem and there isn’t enough space. I stayed here in 2019 and it was great. Some money could be spent to update and repair things. Location was great and nice walking distance to places.
- Ashley (10/5): - Great place to stay for families, close to the beach. You can walk within minutes to the beach. Waterpark access was great for the kids. 1 pass is given per room and additional are at cost but pricing is reasonable. Staff is very friendly, helpful and welcoming.
- Alcides (4/5): - None
- Katie (10/5): - Great
- John (4/5): - The price shown online is a lot higher than getting it through the actual place. Extra charge for using this online and end up paying about $100 more then just booking it with the place. The property itself is really nice and we plan on staying again just will not use online booking for this establishment
- Aaron (10/5): - Nice clean place close to the beach. Love the layout of the rooms.
- Orelis (10/5): - Excellent
- Mariana (6/5): average motel, nice water park - The motel is OK. it looks like an old property that has been renovated a bit. The staff at the front desk was mostly concerned about collecting their resort fee+taxes than at making us feel welcome. The walls are paper thin and you can hear the moms on both sides of us yelling at their children and people arguing and so on. but for one night it was good, and the free parking and complimentary pass to the water park is definitely a nice perk.
- Sandra (10/5): - Fantastic property & responsiveness of staff! Very caring & helpful. Mariah was so personable, helpful & accommodating.
- Joshua (6/5): - Great spot if you want a I combo waterpark and beach
- Akash (10/5): - Clean spacious and great location and staff! Thank you, we had an amazing stay :)
- Lillian (8/5): - Great stay
- Tracy (10/5): - Great place to stay. It’s a little tired but the location is quite good and the staff is really nice.
- Dana (10/5): - Clean big everything needed stock d well
- Ashley (4/5): Not clean and overpriced - It took me 3 hours to get into my room. Then the security guard propped open my door with a dust pan..
- Nathalie (10/5): - The staff was wonderful and the waterpark was great!
- donald (2/5): - Checked in at 945pm. Noise by kids running past the room up till 0200am. No answer at front desk when trying to complain. Noise by kids again at 0500 am. Check out was bait and which at 0900. They had me sign for the room rates at $112.00 and when i asked for the receipt it showed $251.00. this practice is fraud. Buyer beware!!!
- Simonique (10/5): - Excellent
- Amy (8/5): - If you have three people in a room, youshould get three pases for for the room
- Bryan (10/5): - This was a tremendous spot for our family of 4 kids 8 and under. We could walk to the beach or go to Splash Harbor Waterpark on the property. The staff was extremely helpful and understanding, world class customer service. Would highly recommend!
- jim (10/5): Excellent! - Excellent stay. Loved the water park and being across the street from the beach.
- Syldy (10/5): Great for the price - We’d stayed two nights there in a suite. Super large area with a kitchen with a family of 6 and wished we could have stayed there longer. Not far walk from the beach either. The only down fall was the king bedroom the hot water was a little slow to come out but hot water came out took a little longer. Otherwise we would stay there again.
- Mona (8/5): - I appreciated washer and dryer in the room. Little disappointed by no hair dryer in room. I would stay there again.
- Kathy (10/5): - I have stayed several times. It is. A great location
- Shannon (6/5): Not worth it - This place is just okay. It’s a big space for bigger groups, however, it is old and outdated. The room was filled with old furniture. The pull out sofa was filled with stains as was the actual bed of the sofa. Very gross! The water park is basic. For the amount of money we paid it was not worth it! I would much rather spend that money on two rooms at the beautiful Doubletree down the road on the beach. Plus they charge an outrageous resort fee of $40/day for nothing. We didn’t get room cleaning while we were there. There is no room service or other services that justify that fee. If that fee was for the water park I would rather not pay it and simply go to the beach. Overpriced and rundown. We will not stay here again.
- Paul (6/5): - Several incidents when there was no hot water
- Joe (10/5): - Excellent location for beach ,restaurants and pool
- Verified traveler (2/5): Would NEVER stay again. - My wife and I stayed for one night because of a business trip. This place is terrible. The ac did not work in the room. (Noone at the desk after 10pm to assist) It was so hot we had to sleep in separate beds. The beds when you lay on them you can hear the springs. I woke up unable to move. We got up early and left just to get out of there. For the price you would expect something nicer. All the furniture is scratched and trim is damaged. The fan in the bathroom ticked all night even though it wasn’t on. I would never stay again nor recommend anyone to stay there.
- Cortney (2/5): - Unfortunately I was exposed to head lice. I was far too embarrassed and mortified to even address the issue. I had to venture out after midnight for treatments. I have proof of same as well as receipts indicating the cost of treating myself, my clothing and vehicle
- Georgia (10/5): - The only real complaint is I could hear my neighbors sneeze, cough, talk and anything else. Im surprised at the lack of sound proof. Also, I know at one time, it was required to have mattress covers. It didnt haveone. Very comfy bed though. Thank you
- Kyle (4/5): - My thermostat didn’t work. It was 37 degrees outside in the morning when I left for work.. all kinds of hair in the bathroom on toilet in shower and on the shampoo and conditioner bottles
- Rachel (4/5): - Mini fridge was broken. Property was on the louder side possibly because of external doors. Room key stopped working after hours and struggled to get help to unlock door.
- Sirajul (10/5): Nice stay near the beach - Nice stay near the beach. The room what a balcony facing the water park. Overall we liked the stay. The floors were not clean and the carpets in the bedrooms looked dirty, specifically it good while traveling with small kids. However it was good on all other aspects. the service was great and they offered beach towels ( service covered by the resort fee) . Walkable to the beach and around 20 mins drive to Clearwater beach.
- Christina (6/5): - The property was good I just couldn’t turn on my heat in my room . I had to leave one night early because I couldn’t take the cold . It was not expected due to Florida but it should have worked.
- Kristina (10/5): - Was clean and friendly
- Kaz (2/5): - I need a refund I was unable to get into property
- Trisha (2/5): - My room looked worse than one from a horror movie. However, I must mention that the staff addressed my concerns and upgraded my room to something closer to what I had seen online. It’s definitely a no-frills experience, meant for quick stays.
- elio (4/5): below average - rooms didnt look like the photos, place need deep clean.not worth $450 night
- Prudence (10/5): - Great property
- Herman (10/5): - The elevator was not working
- Ashutosh (4/5): - I understand there was flooding, but the hotel should have indicated this before arrival and during booking. The rooms were damp, no lobby/etc, and no room service.
- Alfredo (10/5): - We pass a really good time.
- javier (10/5): - Todo muy limpio y bonito muy recomendable excelente
- Verified traveler (6/5): - Just not very convenient cross the stree to a third party deal trying to sell condos to you ice and all aspects done across the street tryed the beach houses same way
- HAMEED VASEEM (8/5): - Good
- Ann (10/5): - Very nice Girls in office are great .. only complaint dirty carpets feet get dirty just walking on it .. j
- Marti (10/5): - Had 2 units, one for son's wife and daughter and a one bedroom for husband and myself. On same floor near them was perfect.
- Jesica (10/5): - lo mejor fue la habitación hermosa, limpia, amplia con gran y cómoda cocina. lo peor el ruido del parque de agua, de 12 a 18 hs es mucho griterío
- Ariagna (10/5): - Nice costumer service Clean
- Jeromie (10/5): 10/10 - Staff is always friendly and accommodating. Not the first time I stayed there.
- Nathan (8/5): - Great location and water park was great for the kids. Unfortunately, the rooms were not like the pictures, not the best condition. Also, your charge a $30 a day resort fee, but you can’t even get into the pool without buying the waterpark pass.
- Spencer (10/5): Super fun! - Room was beautiful, loved having the full kitchen and washer and dryer. Did not know until after booking that you had to pay for the water park extra but it was super fun so worth it! Definitely would come back!
- Sandy (6/5): - I suppose for the price it was ok but floors were disgustingly dirty and had a perfume odor throughout .,. Blah,
- Claudia (6/5): - good attention of the staff. The hotel is old but is in good condition. Cleanliness needs improvement
- gerald (8/5): GREAT PROPERTY BUT DIFFICULT TO FIND THE LOBBY - It was great except for the check in. My GPS brought me to the address in the ad for the property but that old entrance is not being used. There was no signage to tell you where to check in...so after driving around the block a couple times (not seeing any signs for "Lobby" or "Check In" ) they did call me and clue me in to the place to check in. It was an unmarked small building across the street that did not appear to be connected to this property...so I just wasted about 25 minutes ....
- Pam (4/5): - Office is hard to find. I wish more details would be shared when booking. Such as you have to rent suites in order to get parking. Otherwise you have to find parking on the street which is very limited. The lighting is horrible. You have 1 lamp by the bed in the room for the lighting. Didn’t get a balcony or patio that we requested. Nor did we get a room facing the pool as requested. Air conditioner didn’t work so we went a night without any air. The maintenance did a good job in getting it fixed first thing in the morning. Again the 2nd night no air conditioning. Check in is at 4 and the water park closes at 6. Doesn’t give much time at the water park. You only get one pass if you don’t stay in a suite which also was not mentioned.
- Elizabeth (6/5): Nice room - The young lady that checked us and did not give us the passes so that we could go down to the waterpark. We had to go back and get them which took a lot of time and there wasn’t even that much time to go into the splash park. The room was clean and very comfortable. The lady that brought up our towels was very nice as well. The biggest complaint is that you cannot check in until 4 PM and the splash park closes at 6 PM. The swimming pool also closes at 8:30. At $30 a person to use the splash park not being able to use it longer than two hours if you’re only there for one night is very disappointing.
- Slimv3 (10/5): - The facility was very clean as was the condo. Great parking with a condo rental. Water park is great with a tiki bar on site and multiple restaurants within a few blocks. Beach access is just a couple blocks away as well. The only knock I have that it’s not very quiet, you can easily hear your neighbors and the water park activity. Overall a great spot for vacation.
- Christopher (8/5): Hard to find office, but great room and stay - It was a little confusing trying to find the office to check in. Once we stopped by two other hotels we finally found it. Once we checked in the room was great, the water park was great and it was a perfect location close to restaurants and beach access.
- Miosotty (10/5): - Very nice only downsize is that the pool can only be use certain times since it is part of the water park.
- Francisco (10/5): - This hotel was beautiful and fun for our children.
- Leticia (10/5): - Exelente
- Marilyn Gonzalez (10/5): - Beautiful, excellent
- Waed (4/5): - The room was nasty and the staff lady was rude.
- Terri (10/5): - I enjoyed my stay & will definitely book again! Staff was super friendly & helpful.
- Juan Antonio (10/5): Helpfull staff - They front desk staff was really nice and helpfull
Photos
