Dream Palace Hotel Mbale
Location: Plot 7 Bwayo Crescent, Mbale, ug
Star Rating: 2 Stars
Property Type: Bed and breakfasts
About this Property
Garden Oasis and Family Comfort
Dream Palace Hotel Mbale offers a serene garden setting and cozy accommodations for families. Enjoy the convenience of private parking and a welcoming bar, perfect for unwinding after a day of sightseeing.
Culinary Delights and Cozy Rooms
Indulge in a variety of cuisines at the family-friendly restaurant, from African to American dishes. The well-equipped rooms feature modern amenities like flat-screen TVs, free WiFi, and private bathrooms, ensuring a comfortable stay for all guests.
Relaxation and Convenience
Unwind in the on-site lounge or explore nearby attractions with ease through available sightseeing tours. For added convenience, packed lunches can be arranged, and a baby safety gate is provided for families traveling with little ones.
Book your stay at Dream Palace Hotel Mbale for a memorable and relaxing experience.
Policies
Check-in: 11:00 AM - 05:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Pets allowed
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Kid meals
- Evening entertainment
- Baby safety gates
- Lower bathroom sink
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Broadcast Live sport events
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
1 King Bed
194-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service and free bottled water
Bathroom - Detached private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk
Comfort - Daily housekeeping
Accessibility - Raised toilet seat
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Rainfall showerhead
- Private bathroom (not in room)
- Low-height counters/sink
- Bed sheets not available
-
Single Room
Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and slippers. This wheelchair accessible single room has executive lounge access, a seating area with a flat-screen TV and a higher level toilet. The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Window
- Hand sanitiser
-
Executive Double Room
This double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. Featuring a balcony with garden views, this double room also provides executive lounge access and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Lockers
- Key access
- Window
- Hand sanitiser
-
Standard Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. This wheelchair accessible twin room has executive lounge access, a seating area with a flat-screen TV and a higher level toilet. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Window
- Hand sanitiser
-
Double Room
The hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. Boasting a balcony with garden views, this double room also features executive lounge access and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Body soap
- Socket near the bed
- Lockers
- Key access
- Hand sanitiser
Guest Reviews
- Kevin (8/5): Very Good Hotel; Bad Hotels.com Reservation System - The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable.
The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems.
The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened.
As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
- Verified traveler (8/5): - For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
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