Rila Hotel Borovets
Location: Borovets Resort, Samokov, Samokov, 2010, Samokov, BG
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in rejuvenating massages and facials at our exquisite spa, ensuring a truly relaxing getaway.
Ski-in/Ski-out Convenience
Experience ultimate convenience with direct access to the slopes, along with an indoor pool and a soothing sauna.
Prime Location and Amenities
Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room, along with delicious dining options and a vibrant bar/lounge.
Unwind and recharge at Rila Hotel Borovets, your perfect retreat near the ski lifts. Book now for an unforgettable stay!
Important Information
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fireplace in lobby
- Arcade/game room
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Ski storage
- Concierge service
- Outdoor furniture
- Steam room
- Elevator
- ATM/banking
- Cross-country skiing nearby
- Bicycle rentals nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Ski storage
- Arcade/game room
- Multilingual staff
- Ski-in/ski-out access
- Mountain biking nearby
- Full-service spa
- Smoke-free property
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Parking (limited spaces)
- Playground on site
- Ski equipment rentals on site
- Ski lessons on site
- Downhill skiing on site
- Snowboarding on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Ski passes available
- Pool sun loungers
- Children's club (surcharge)
- Electric car charging station
- Banquet hall
- Children's games
- Lifeguard on site
- Well-lit path to entrance
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Superior Family Room, Park View
1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed
322-sq-foot soundproofed room, balcony with park views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior King or Twin Room, Park View
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
301-sq-foot soundproofed room, balcony with park views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior Family Room, Mountain View
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed
322-sq-foot soundproofed room, balcony with mountain views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Signature Double Room, Mountain View
1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed
344-sq-foot soundproofed room, balcony with mountain views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Signature Double Room, Park View
1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed
301-sq-foot soundproofed room, balcony with park views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
-
Superior King or Twin Room, Mountain View
1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed
344-sq-foot soundproofed room, balcony with mountain views
Internet - Free WiFi 25+ Mbps
Entertainment - 30-inch TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Free local calls, single sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
Guest Reviews
- G2984MImarcj (4/5): Not value for money would not return - Staff mostly rude food abserlutly rubbish
- zdravkogg (10/5): best ski place to stay in Borovets! - Everything was great, as usual. SPA, personnel, rooms, room temperature, ski wardrobe. Nice lobby bar with a fireplace
- 379jarroda (10/5): Excellent service - Excellent hotel with everything and more that you need. Staff and management very helpful and always have a sile on their face. Definitely recommend
- xljex (8/5): Good value for money - Rila hotel We travelled here as a family and stayed in two rooms. We arrived slightly ahead of check-in time and was kindly advised by the reception that our rooms were ready, they had conveniently given us two rooms next to each other which was great. We had paid for a slope facing view. These definitely have better views than the ones on the other side overlooking the car park. However, we were lucky as we came out at the back end of ski season and several reviews mention how noisy these rooms are due to their proximity to the outside hotel bar just below the balcony - and we were indeed just one floor above where the DJ set is placed on this outside terrace bar. I have summarised the mostly good and some areas of improvement below: - the hotel has great facilities - gym, spa, pool, hairdressers, arcade, nightclub, bar, restaurants, kids club. - The hotel is clean and relatively modern throughout. - The hotel room had acoustics, we never heard our family next door. - The hotel lobby has a lovely open fireplace and bar with live music occasionally which creates a lively atmosphere. The drinks we had here including the smoothies were great, as were the pastries/cakes/icecreams available. - The kid’s club was great value. (Operates from 8.30-16.30 for €50 a day). - The spa was vast - Turkish baths, saunas, steam rooms, heated lounging beds. Dressing gowns and slippers in the hotel room were greatly received. - The location of the hotel is perfect for the slopes and surrounding bars and restaurants. - On the day of our son’s birthday the placed a little cake and Teddy in the room for him which was really lovely. - The kid’s ski club (boro kids) was great for our son, he really loved it. Although only one supervising member of staff spoke English. I often saw the children coming in and out of the hotel to the Boro Kids park and was quite anxious seeing the small children walking several metres behind staff on a vehicular road each day. Thankfully I wasn’t skiing so was able to cast an eye over my child during these periods. Areas for improvement: - the food in the buffet restaurant was awful. The worst hotel buffet I have ever experienced and that includes very budget hotels. Considering the vibe of the rest of the hotel it was shocking how bad the food was. The lasagne was made with a Spam type beef meat not mince. The breakfast crepes were stiff, the chips tasted like they had been reheated, the salad tasted stale. None of the food tasted or felt freshly cooked but as though it had been reheated from the morning. I struggled to find anything nice to eat every evening but as I had paid for the half board I forced myself to eat something. - As many other reviewers have mentioned the hotel room was warm every night and we had to resort to leaving our balcony door ajar at night as there were no windows. - The Health and safety of the kid’s entertainment room was worrying - there was no proper account of which kids entered the play area other than a scribbled register on the desk near the entrance which parents would note the child’s name. The 3 “entertainers” that were in the room were extremely poor. One employee had his feet up on a chair whilst he scrolled on his phone. Another just nonchalantly sat in the corner of the room next to the main entertainer who sat on his laptop like a wannabe DJ playing Ibiza House music to a room full of toddlers and young children and then would occasionally get up and do some weird dancing right in the faces of the children much to their bemusement. No activities were set-up for the children to partake in and the entertainers didn’t interact with the children at all. I heard from other parents that their young children were not supervised by the staff and they found them wandering around the hotel by themselves. Parents leave their children in this room at their own risk as the supervising staff don’t prioritise child safety! - The pool lifeguard was often sat with his feet up on a chair not paying attention to the pool, sometimes there wasn’t even a lifeguard. The hotel did not enforce the pool rule of under 12’s not allowed to use the jacuzzi so in peak times there would be about 10 children jumping and splashing around in the jacuzzi like it was bath time. - the hotel room shower flooded our bathroom everyday as the shower screen is not long enough to avert the shower spray so we had to use most of our allocated bathroom towels each day just to mopping up the drenched floor.
- amb4323 (6/5): Nice, but not sure I’d go back. - Always wanted to stay here and booked a slope view room. The hotel is in a great location but it was very noisy on a night, up until 11pm with noise from bars, loud music and I think noise from the hotel. This was probably accentuated for us as the room was so hot we had to open the balcony door to try and cool down as there is no air conditioning. 2 bottles of water in arrival, not replenished daily. Shower a bit grubby and mini bat fridge was like an oven, in fairness they replaced this immediately. Staff at reception were not very welcoming upon arrival but after that future encounters with staff were pleasant. We were bed and breakfast, choices at the buffet were vast and good quality. It’s a nice hotel, spa and sauna etc was nice at the end of the day, but not sure I’d go back, purely for the noise and hot rooms.
- janaaW3132UW (10/5): Impecable service - The "Rila" Hotel offers impeccable service and wonderful facilities for children to play and have fun. The rooms are elegantly furnished. They have everything you could need. The food is varied, delicious, and beautifully presented. The live music at the "Champions" bar is an experience. I wholeheartedly recommend this hotel for a ski vacation, with or without children.
- K6743STjohng (8/5): Ski Bulgaria - Had a wonderful stay at Rila Borovets and were genuinely impressed with the overall experience. From the start, the pre-stay communication was extremely helpful, and the front desk team were excellent throughout the visit. A special mention must go to Ekaterina Dimitrova, who was a big reason we connected with the hotel in the first place. She is a fantastic ambassador for the property — welcoming, professional and clearly passionate about the hotel. The spa was a real highlight. The pool area is beautiful and relaxing, and the spa treatments were exceptional — a perfect way to unwind after a day on the slopes. Our room had a great view looking out over the ski slopes, which made mornings and evenings particularly special. The food was also very good, especially considering the price point — a solid standard with plenty of choice. Above all, what stood out was the value for money. Compared with many other ski destinations, the cost of the trip was almost incomparable, while still delivering a really enjoyable and comfortable ski holiday. We would happily return and would definitely recommend the hotel to anyone looking for a great ski experience with excellent value and a lovely spa.
- r0uslanah (10/5): Best hotel for a ski holiday in Borovets - Location: perfect Rooms: well equipped Value: good value Cleanliness: clean and well kept Noise: if your room is facing the bars could be a bit noisy at night but nothing irritating Service: friendly & helpful
- 737RebeccaG (10/5): Good stay fora ski trip - We stayed here as a family of 3 (child age 6) for our first ski holiday. I think the hotel is the best in Borovets, we got everything we needed from it. Good breakfast - lots of choice! Nice clean hotel; lots for kids- especially kids club and the kindergarten ski school. We had a Mountain View room- which was beautiful but it is very noisy at night (not the hotel’s fault but FYI for kids who struggle to sleep!) We used Boro sport for ski school and kindergarten, all was great. It’s a little confusing what tickets tickets you need for what so allow extra time on the first morning. Didn’t eat at the hotel aside from breakfast but was good, lots of choice. Attentive staff. Pool was a little cold. Kids pool was good. I would recommend for trying a ski trip!
- D4055UPkevinb (8/5): Really enjoyed this stay. - Superb location for skiing although village is a bit shabby… ignore that and stay in the hotel… there's enough to keep you entertained. Hotel has a relaxed vibe and is kid friendly. The whole place was clean and well maintained. I found the food really good - buffet style breakfast and dinner. Choice was great for the price and quality was good - some will no doubt be critical but I reckon some people has unreal expectations of what is an affordable family hotel. Our room was on the 8th floor facing the slopes - epic view and well appointed. Beds were comfy and corridors quiet at night. Being central to the village means that there was some outside noise from the bars but it was nice to see a bit of life going on. I will be coming back. Highly recommend as a short 4 night ski break - easy transfer from Sofia.
- gfidanova (4/5): Very bad price-quality ratio! - The hotel has a great location and nice rooms in terms of size and comfort, but that’s its main and only advantage…. The most disappointing thing is the FOOD! Very, very low quality, very scarce variety and very bad presented buffet. Not only it is worse than 3 star hotel, but it is completely unacceptable for the price and even worse- it has been improved and been paid attention to in the last 6-7 years since our last visit. The extra charge restaurant has a very limited and particular menu as well. The spa is also awful - cold pool that stinks of chemicals and children pool too crowded and risky to enter. The hotel itself feel like a busy terminal on a huge airport and there i nowhere to sit at the bar. Everyone can enter and exit and has been in this regard. It is a shame and you should really work on those two aspects!
- Maverick598 (10/5): Must stay here if you come to Borovets - We recently stayed at Hotel Rila for a few days on a couples ski trip and had a really great experience overall. The location is ideal – right in the heart of Borovets, just steps from the lifts – which made getting out on the mountain each morning incredibly easy. One of the best features for us was how well everything is joined up. The ski equipment rental process was easy and efficient, all connected within the hotel, so there was no need to trek around in ski boots carrying gear. Our room was warm, and very comfortable, with plenty of space to properly relax after a full day on the slopes. All nice and clean. The food in the restaurant was another highlight. There was a great variety at breakfast with plenty of hearty options after skiing all day. Everything felt fresh and well-prepared, and the atmosphere was relaxed but lively. We’d also recommend making time for the spa facilities – we used the pool and hitting, perfect for soothing tired legs. Overall, it was a fantastic base for a ski getaway and we wouldn’t hesitate to return. Would highly recommend for couples looking for a convenient and comfortable stay in Borovets!
- V7823UQhollieb (10/5): Family holiday - Our second year at this hotel, have been skiing for 40 years & can honestly says the Rila ticks every box. The location is unbeatable as can ski to the front door. Rooms are more than comfortable & every facility you could think of is available. Special thanks to Shishman for being an absolute gentleman & organising a later checkout for us, he went the extra mile. We will definitely be back with a much bigger group next year. Ps we did half board & the food was great 👏🏻👏🏻👏🏻
- Sunshine404165 (10/5): We had a great time at Ra. Everything was great. Close to the ski area. Our kids loved it too- the pool, play room, etc. - Amazing hotel, we loved every minute
- emmahH1170PU (6/5): Mixed food quality, but poor service. - We went twice and the food was quality was mixed. The service was poor both times. First time we had to ask for our order to be taken and the waitress came and food arrived quickly. Second time we went we had to ask twice and waited 30 minutes before our order was taken and nearly an hour after we sat down until fod was served. The quality food was average overall. Hot chocolate was nice. Burger was OK. Fries and cheesy chips were weird. They tatsed sweet, almost as if they had sugar on them. Chicken soup was very nice and hearty. A clear broth with veg, noodles and chicken. Bean soup was really hearty. It was a traditional recipient with spearmint (I think) which took some getting used to but wasn't overpowering. The local bread (purlenka) was a bit like a flat bread, pretty tasty. Pepporoni pizza was really good. Pancakes were approved of by my daughter. Prices were reasonable for a mountain restaurant.
- ivandF3090UV (10/5): Perfect family vacation - An exceptional view of the ski slopes from the room, helpful and professional staff, rich breakfast and dinner selection including hight quality healthy options! The terrace bar provides a wonderful atmosphere with very pleasant music and a truly breathtaking panoramic view! The location is ideal for skiing, close to the ski lifts and tows. I’d highly recommend it for a birthday celebration and a memorable family vacation!
- R6147IOanat (10/5): Horel Rila has always been excellent choice - It's really great hotel. The rooms are spacious, comfortable, cleaned on daily basis, and modern furnished. It's generally quite in the rooms, but if you are having a room with a slope view, it might be a little noisy, but nothing to worry about. It's because of all the people on the slopes and ski lifts. The service in the lobby bar, the terrace bar and the restaurant is excellent. The staff was friendly and always ready to help, especially Grigori. Also, there was great choice of food for breakfast and dinner. It was fresh, delicious and very tasty. Diary and non-diary products, vegan, fish and also every kind of meat. The hotel has one of the best spa spots. Big and clean pool, two jacuzzi, kids pool, saunas (Turkish, steam, aroma...), relax zone, massage, etc. And what is really important is that there's amusement for kids and they are having great fun. The hotel is on a premium location in Borovets. It's right in front of the ski slopes and ski lifts, which is of great importance for skiers :) What it really matters for them also, is the ski depot in the hotel, where you can rent ski equipment and ski lift passes. The staff in the depot is always helpful, polite and positive :) except one young lady, with brownish hair at the sell desk who is rude, impolite and acts like she doesn't understand what you need. The view from the hotel is spectacular.
- serenatZ5926KP (8/5): Second time skiing family holiday - My husband, son and I just spent a week skiing at the Rila Hotel in Borovets and we had a wonderful time. We visited with 4 other families so it was the perfect spot for a big group with plenty of activities on the doorstep (skiing, sledding, pool and spa) for the whole family. Given it was half term it was incredibly busy however we were able to get ski equipment and lessons through the hotel and everything was within the hotel which made it super convenient. There was plenty of space in the restaurants for the big group to meet for dinner and drinks however space by the pool and bar downstairs was often limited (unless you got in early). There are plenty of nearby restaurants and bars to offer an quieter and less busy alternative to the hotel if you wanted a change. Overall a lovely experience for our second time skiing as a family and I would definitely recommend.
- simonsE6424BV (10/5): Five star Rila experience - Great hotel, friendly staff, amazing food and facilities
- B4902MZ_ (10/5): Perfect experience - Rooms was clean, breakfast was amazing, hotel view was excellent! We will come back soon!!!
- Spacker90 (10/5): Perfect ski hotel - Currently staying at Hotel Rila in borovets. It’s perfect for skiers of all abilities, especially children and beginners as the resort is directly out the front of the hotel, really easy to access slopes. There is also a sledging hill just a couple of minutes walk. The half board food options for breakfast and dinner are really varied, drinks are reasonably priced too. For children there is a kids club, arts and crafts room, soft play and the kids part of the pool is a lovely temperature. The bar in the lobby is a great place to have a drink in the evening. There is a terrace bar which looks fun for a more lively experience (we have children so different vibe for us) They have a room to store your ski gear which is very efficient and handy. The whole area the hotel is in has everything you could need, ski hire, ski schools, shops, bars, restaurants and cafes. If you’re after a resort with everything on your doorstep for an easy stress free trip the Hotel Rila is the place to book!
- P5294KFlucyh (8/5): Great base for a ski hols - A really comfortable and clean hotel with everything you need. Especially good for our party who had children aged 6-15. The games room and swimming pool both really handy to keep them occupied when we came off the slopes. We were B&B only. The breakfast was great, huge choice and very well run, despite being very busy on the half term week. The room was clean and comfortable. The bar area could be improved with more seating for busy times but otherwise really nice. Drinks were reasonably priced too. I’d definitely stay again. If you’re looking for a personal hotel this isn’t for you as it is huge but I would highly recommend. Thank you
- tierneyd2015 (4/5): Our stay at Hotel Rila in Borovets was ultimately a let-down. - Our stay at Hotel Rila in Borovets was ultimately a let-down. There are a few positives worth mentioning: the hotel is well maintained, the rooms are generously sized, and the ski-in, ski-out access is convenient. However, beyond that, the experience fell short. Staff in the restaurants and boot room were repeatedly unfriendly and at times outright rude, which put a real dampener on the holiday. Noise was another major issue. Music from nearby bars continued long after 11pm each night, making it very hard to sleep. We also experienced several power outages during our visit — something you simply wouldn’t expect from a hotel of this scale and standing. To add to the frustration, Crystal Ski Holidays tried to charge roughly €30 per person to take us to the airport five hours early via Sofia under the guise of a “trip,” which felt unnecessary and unreasonable. The ski slopes themselves were extremely busy, with mostly blue and green runs that became overcrowded and congested. All in all, we wouldn’t choose to stay here again, nor would we recommend Hotel Rila or Crystal Ski Holidays.
- ivaylos499 (10/5): Amazing - We have been coming to Hotel Rila for a couple of years and our impression has always been extremely positive. The staff is friendly and welcoming. The food is excellent and has never disappointed. The quality of the service is great. We appreciate the hotel and we will be coming back soon. The slopes are less compared to big alpine ski resorts, however offers more luxury conditions for families, including large swimming pool, sauna, spa, games etc… The only recommendation to the management is to try to attract higher class tourists and to control the age limit of the kids who enter the jacuzzi ;-)
- Q6296UD_ (10/5): Winter vacation - Perfect experience as always! It is one of our favorite places for winter vacation! We were very satisfied this year too from the atmosphere at all! Hotel Rila has top location, very kind staff, excellent services! The conditions are very good for all seasons!
- K5851UZ_ (10/5): Excellent hotel - This is not the first time we have been guests at the hotel. Excellent service, friendly and smiling staff. Hygiene is top notch. The location is very good, next to the slopes.
- pr0letinaz (10/5): We enjoyed our stay in Rila Hotel, the staff was very friendly, the atmosphere was calm. Perfect for families. - Clean, cozy, friendly, great view
- 52iray (10/5): A Great Family Ski Hotel - This was our fifth year staying at the hotel for a family ski vacation, and we always enjoy it. There are activities for kids (ours are 8 and 11), the food this year was very good, the staff is friendly and helpful, and the bar is excellent. Rooms are clean and well-maintained. A great choice for a family ski holiday — we’re happy to keep coming back.
- KandS260909 (6/5): Great location but you pay for it with the noise - The good parts: *Room was clean and had everything you need including fridge *Spa is excellent *Terrace Bar is a lovely place for a drink and the staff were friendly *Half board option was good although we chose to eat later when it was a bit quieter *ski hire and storage facility is great, it’s a good location for both sets of slopes The not so good: *had booked a slope view and was given a room above the main road, reception were incredibly rude and unhelpful about it on the first night, although guest relations did resolve it on the second day and we got a room move *the noise is REALLY bad. Both from the bars outside and also from the groups of children inside. I had to use earplugs and noise doesn’t normally bother me *trying to get a drink with dinner is impossible, we had to go back to the front desk on day 1 to ask for service and then just stuck to water the rest of the week as no-one would make eye contact *you can’t get a seat in the lobby bar in the evenings. People just seem to be reserving seats but not drinking. We’ve been to Borovets multiple times and decided to treat ourselves to the Rila… next year we’ll be going back to an apartment for 1/4 the price but a decent nights sleep!
- Ciindy77 (8/5): Review of Hotel - We have just returned from a week at the Rila Hotel. We opted for half board and wouldn’t do it again as the evening meal was dreadful every night Two family member got upset tummies so we dined out in the evening We had to buy water from the local markets as no bottles of water provided. We had the same sheets on the beds for the week which was a shame even though the room had been tidied and bathroom cleaned with fresh towels We only got two sachets of coffee and some mornings had none as they had forgotten to leave some The rooms were spacious and warm and in general the hotel is spotless with a great service in the ski lobby area and location is great. Lobby area nice if you could get a seat!!
- SarahDerbyUK (8/5): January Ski Holiday - We chose this hotel as knew it was in a great location in Borovets ie near to the slopes/restaurants/bars and had rooms that overlooked the slopes, with lots of amenities. Room was big and always warm, with a fridge and tea/coffee making facilities. Only downside was that there was no safe, however you could rent these near to reception. We had a signature slope view and glad we paid the extra for the view. We used the spa once, pool was a bit cold but jacuzzis and sauna/steam rooms were really good. We didn’t use the lobby bar as it was always busy but it had a DJ/bands on each night and instead we went to the terrace bar or went out to other bars. Didn’t realise they had a little casino with various slots as well as an added extra. We used the boot/ski room as had hired our skis from elsewhere but it was really good,’staff were friendly and did everything as quick as they could - peak times for being busy was around 10am and then at 5pm. The food for us was our only downside - breakfast buffet was fine, suited different nationalities and there were things for children and you got your own hot drinks but the food was never very warm ie scrambled eggs/beans were under a hot plate but never hot. The evening meal was simply not great - again the food was never hot, the hot plates didn’t seem to do much and leaving pieces of pizza out on a board, where there were only ever a few at a time just got cold. For the size of the hotel, the choice wasn’t very big and similar food each night. You hardly saw anyone behind the hot plates, very occasionally someone would come out but on being to numerous hotels before, if food is running out, it’s quickly replenished but not here. On our first night, someone asked us what drinks we’d like and so we had wine (to note these are half bottles of wine 375ml not standard 750ml) but after our first night we were never asked by anyone if we wanted a drink ie not one member of staff came up to our table and asked, so we had water for the remaining visits. Overall the hotel is really good and due to all the good points, would stay again but only with breakfast and go elsewhere for dinner.
- andyq949 (10/5): A very enjoyable experience at the Rilla Hotel Borovets - We have just returned to the UK from a fabulous stay at the Rila Hotel Borovets a perfect location for ski in ski out. This was our second visit to the Rila we returned because we enjoyed it so much last year. the facilities are excelent the staff are very engaging helpful and knolegeable. its a comfortable clean freindly atmosphere. We hope to return next January 2027.
- _D849SA (10/5): Very good hotel!!! - Great location!! 10/10 service. Good food. Good vibes. Clean rooms, good value for the price!
- 829aleksandara (10/5): Excellent experience, very well organized! - We were on a family trip/vacation. The hotel is perfectly organized, starting from the parking, which is huge and included in the price of the stay. There is a ski depot for the hotel guests with their own equipment, and also a ski rental place with very good equipment. The hotel has 2 spots for byuing a ski tickets, you can buy the tickets before going on the slopes. The whole atmosphere is excellent, bar in the lobby has entertainment every evening for better enjoy of your drinks. Rooms are clean, spacious, and modern. Also, the pool and the spa is perfect for enjoying after the ski activities, and there are fun activities for the youngest guests. Food is continental, with various choices and tasty. The Staff is very helpful and makes you feel welcome. Excellent hotel, and I can't say that there was something that i didn't like. I totally recommend it!
- Wonderer63 (2/5): Not worth the high prices - It simply deteriorated. It’s getting worse from year to year.
- cretet2026 (10/5): A place to ski eat rest spa relax ...Repeat - Great hotel staff and everything there was fabulous from the span sauna hammam to pool and jacuzzibto the breakfast dinner ski slopes ...everything at your fingers .perfect hotel and location .great place BRAVO Rila
- cornelius2026 (10/5): Good New Year's Event - Hello , wish you "A happy new year!" full of Success and most important "snow". We had a wonderful stay, good location close to the slopes, with very good quality accommodation and food. Excellently organized festive meal/ event and with an attractive program. We would have liked more music, both local traditional and international as well as greater availability and a longer program for those interested in dancing. Good luck and we will return on the next occasion.
- U1794GJsuej (10/5): Excellent Stay! - Great location for the slopes and central to outside bars and restaurants. The staff were helpful, friendly and nothing was too much trouble, especially in the Champions Bar. The Seasons Restaurant was self service for breakfast & evening meal with a wide choice in all areas. The spa was excellent and well used after skiing. Our room, The Signature Room, was a good size, comfortable with an excellent service by the Room Attendants. Will definitely consider staying here again and would certainly recommend it to others.
- A3179WHcaram (8/5): Gorgeous hotel, with a great choice of food and drink. Let down by poorly trained and rude staff. - A large group of us stayed at the Rila for a week over New Years. This was our second trip to Borovets but our first to the Rila. The hotel is gorgeous, and very clean. The breakfast and dinner options are varied, even for a vegetarian. They have an extensive and excellent cocktail menu, the Tiger Legend and Espresso Martini were the highlights . The food and drink was far more reasonable than expected. And the comfort and aesthetics of the hotel was warm and cosy. The lobby bar was always busy and we sometimes struggled to get a table. This was a big frustration for everyone in the group as a lot of tables were taken up by one person holding the entire table and seats with jackets and bags. There was no drinks on the table and nobody joined them for over an hour, or at all. This happened on Many occasions across different days, and at different times. When we asked the staff, both area manager and bar staff we were met with a shrug of the shoulders. This was a huge negative for us. It’s understandable if the bar is busy with people but many tables being held for people who never came was unusual and the lack of help from the staff felt careless and lazy. There was one stand out member of staff, I didn’t get her name but her warmth, and customer care was outstanding. She had long brown hair, that was shaven underneath. She was working most days. She went out of her way to help wherever she could. I wish I got her name, cause she deserves a shout out. I seen her handle other customers with the same smile and understanding she showed us. 10/10 for service from her. Unfortunately our group did not feel that most of the Rila staff were friendly or helpful. The bar men were unduly rude, all of the staff in the Terrace bar were poorly trained. At times it felt like they didn’t want to take orders or be paid. It was a bizzare experience given we were ordering both food and drink regularly while we were seated. The lady who cleaned our room, we stayed in 143 was very helpful and kind. She greeted us every morning with a smile. Also, the man that worked in the Samokovi restaurant the night of NYE was so warm and friendly. On the whole our stay was good, but the hotel is let down by staff who don’t provide an enjoyable customer experience.
- psp202 (10/5): Great fun for families - This is our third visit to Borovets and I just wanted to say a big thank you to the staff at Hotel Rila and especially the animation team (Ellie, Ivo & Ani). Our twin boys have been thoroughly entertained over the past week and we’ve had a lovely time on the slopes. This is a great destination for families!
- adib625 (8/5): Overall, we enjoyed our stay - Overall, we enjoyed our stay. The rooms were spacious and clean. We stayed on a half-board basis, and both breakfast and dinner were reasonable. Points for improvement: First of all, five days before our arrival we discovered that, contrary to the weather forecast, there was no snow at all. We asked to shorten our stay from four nights to three nights — overall, a reduction of just one night — but the hotel refused. While we understand that the hotel is not responsible for the snow conditions, from a fairness standpoint it would have been reasonable to refund us for one night, as there is very little to do in the area when there is no snow. In addition, the heated pool was very cold — genuinely cold. We were unable to use it at all. At breakfast, the bread served was extremely hard — to an unacceptable degree and not suitable for serving. The dinners were generally reasonable, but the vegetarian options were dry and unappealing. On one evening, when there were very few guests in the hotel, the dinner was reduced to an absolute minimum, which made us feel somewhat misled. That said, the less visible service staff — a very kind maintenance worker and smiling housekeeping staff — contributed greatly to a pleasant and welcoming atmosphere.
- E9365UY_ (10/5): A pleasant and warm stay in the pine forest's best house - Hotel Rila - The hotel itself as the environment inside gives you a very warm and positive vibes, the wooden interior of the lobby and rooms is very satisfying and gives comfort that you don't get in most hotels. Our stay was in a period without snow, rainy and foggy but anyway the environment around the hotel is nice to walk there are gift shops, markets and restaurants. Also there is a path to the near forest that is very natural and green to walk and enjoy. The hotel offers very delicious food, there is a lot of great wine (paid) and the cocktails in the lobby-bar are very refreshing. The hotel has a very good spa including a big interior pool, small kids warm pool and great hot jacuzzi. The room was very comfortable with a big wardrobe, including a small refrigerator, coffee set and rest of clothes. The beds were comfortable, the room was clean and every day the room was cleaned and towels changed as needed, it has a small desk, TV and mirror. The best part is the bathrobes for spa, that saves you space in baggage (you don't have to carry from home). The staff was very kind and helpful when needed. There is private parking for the hotel guests with plenty of space so this is one of the big plus for the hotel. I would not say I don't like it, I will say there is more room for improvement. - The pool area - maybe the big pool shall be warmer because many people avoid it so they go to a smaller pool and jacuzzi in warmer temperature so it gets crowded a bit. There is nothing bad in the pool area; it is warm and clean. - The guests in the hotel - maybe giving the guest hand bands and different types of groups of guests, shall be separated for breakfast and diners so the guest won't mix and the restaurants won't be crowded sometimes. - The arcade game room - some of the stuff doesn't work and there is none to ask for help in the room. This is not essential but can be better. - Nothing more.
- L4T3 (10/5): Amazing hotel, couldn’t fault it! - Such an amazing place. It has everything you need and more. We have stayed here twice when on a ski holiday and both occasions have been equally great! The staff are helpful, the rooms are always clean and made up. There is a great selection of food, so everyone can find something to eat! The location is ideal for skiing, you are right at the bottom of the slopes! The pool and spa area is sublime! But the real showstopper is the bar area, with an open fire and live music! Couldn’t recommend this place enough!
- gealapum2025 (10/5): Best hotel in Borovets - Lovely hotel and helpful staff. Can't wait to come back. The food was great, rooms were cosy and clean. The children enjoyed the pool.
- Tamar (4/5): - Great location. Terrible service. The room is poor and simple. The bathroom very tiny we can’t move. We complete time that we got a resume already check out . Very very disappointed . No cost affected!!
- tsekovl (10/5): Renovated and cozy - An awesome place in Borovets. Room was good and very clean, it had everything we need. The breakfast and dinner were very good and it can satisfy all the taste. SPA center is very good. Swimming pool, sauna, turkish bath, and different massages. Around the hotel were the two lifts for the mountain, as well as rental bike center.
- 634ivand (8/5): 2025 August experience - Hotel is very good, excellent position, rooms modern, nicely designed. Parking in front of hotel included in price. SPA one of the best in region, big pool. Food was good too. As it was not first time to visit this hotel, we noticed that the quality went a bit down compared with the past - the choice of bathroom amenities (gel, shampoo,..) is exepected to be better for such hotel. Also, service in the bar not at expected lecel, we had the case that the guy was serving ice cream and touching cones with his hands, no gloves or napkins and obviously trying to serve less than what was mentioned in menu. However, we felt good and we will come back hoping the hotel will improve those small issues.
- Manuil (10/5): - Highly recommended for the overall experience and range of amenities. The rooms were modern, recently updated, clean and functional. View of the mountain was splendid. The terrace restaurant was outstanding in both service and quality, including drinks, cocktails and desserts. The pool is half Olympic size, flanked by two Jacuzzis and enclosed in a beautiful still.. The spa offers a range of hot/cold exposure plus massages and other services. Kids (and adults) can enjoy the arcade and billiards rooms. Plenty of outdoor seating and indoor lounging area. Generously stocked breakfast and lunch buffets.
- Martin (6/5): - They lied about pay-on-arrival, charged the card one week before arrival.
- Paul (6/5): - Friendly and helpful staff, but wifi often ultra-slow or non-existent - an on-going problem reception told me. And this $200/night hotel warns guests they'll only get one sachet of instant coffee in their room for the whole stay!
- paulmH1674YU (6/5): Decent hotel, but with faults - Friendly and helpful staff here, but wifi often extremely slow or non-existent, an on-going issue reception told me. And what kind of $200/night hotel warns guests they are only entitled to one sachet of instant coffee for their whole stay! (see pic)
- Stephen (10/5): Pleasant family stay - Very happy with the hotel, this is our 3rd stay. Promptly accommodated my requests. Cleaning and fresh towels (if you wanted) every day, good spa and pool, food was ok, would definitely return. No film channel in English was the only negative.
- Michelle (8/5): - A
- 840gilesa (10/5): Wonderful stay - Wonderful hotel. Staff were excellent, very helpful and accommodating. A wonderful relaxing and highly recommended hotel.
- paulinemM6326EK (6/5): A week of no sleep - Overall this hotel is nice, it's 3 star by Irish standards, very convenient for skiing, food is good and the staff are really nice. The pool is not for guests only so it gets very overrun and packed by 6pm every day. The reason I would never go back is that we didn't sleep for the entire time we were there, the music from clubs outside the hotel is unbearable, dance music banging til 2/3am every night.
- A9810JFirinas (2/5): Not good for celebrations with big groups - The 1 star rating is because of the "chalga" music in the night club, which the DJ refused to stop playing even though we were only two groups of classmates in the disco and we all wanted a different music. Since this hotel in May is mainly for big groups of people celebrating something, I think the DJ in the night club should listen to what the guests want. His words were: "no one has complained about my music in 15 years, so I am not changing it".
- ivanetab2023 (10/5): Weekend getaway - Very big hotel, very clean, Spa area, huge pool, billiard, games room, amazing view towards the ski slopes The room was a good size with comfortable beds and the bathroom equipped with all the vanities needed. The roof of the Spa area is full of cigarettes and should be checked and cleaned more often. All the guests can see this from their balconies or from the restaurant terraces.
- V5005RKpavelm (10/5): Great Hotel, Stuff and Experience - Great hotel, magnificent food, kind personnel, nice accommodation. We loved the whole experience within our stay. The manager was more than kind and helping. The restaurant was great, food also. The personnel in the restaurant was very kind!
- Galgalatz (6/5): Bad service - Stuff in the hotel is very unfriendly, especially a Spa lady called Krisimira that did everything she can to ruin the last bit of our vacation in this magnificent hotel. She should be expelled! The hotel is amazing in every bit of it otherwise. Too bad she didn’t care about our son drowning and treated us like walking credit cards.
- Gobidy (10/5): Excellent Customer Service - We couldn't fault the hotel on customer service, cleanliness and facilities. Only thing would have wanted would music quieter on the terrace for the afternoon as couldn't chat whilst relaxing and having a drink post ski. We are in our 50's but even the teens said was too loud.
- 359gerganan (10/5): 100% recommend -- I am looking forward to my next stay with my family - Top quality stay and experience - from super well-managed property, comfortable beds, smiley and welcoming staff, to great and super rich food options at breakfast and dinner buffets. The Spa is also great - big pool, a lot of space, a few saunas.
- chenlI2102JU (10/5): Family ski vacation - Very good hotel, Spa area is wonderful, breakfast is very diverse and tasty. Most important - the staff are friendly and most helpful. The lift for the resort is only 20 meter from the front door of the hotel. We’ll be back, hopefully next year.
- Kiersten (10/5): Brilliant hotel for families and close to everythi - Room was cleaned every day and fresh towels. Food was brilliant for buffet breakfast and dinner. Lunch in lobby bar was great. Reasonable prices. Some items cheaper here than in other bars. Pool was great, very busy at peak times. Had a view of the resort. Comfortable beds, plenty of space. Small fridge. Hooks and shelf above radiator to dry ski gear. Loved it here!
- greeknikola (10/5): Great weekend - Everything was good.The place is beautiful.Everybody in the hotel was very kind and helpful.The breakfast was good but the time for opening would be better to be from 7:30 to 7:00 better.The food at the restaurant was great.We had a room with view and was great.
- janaaW3132UW (10/5): Great winter stay - The hotel is cosy, clean, beautifully decorated with attention to detail. The food is varied and prepared to high standards. The spa area is perfectly located and impeccably hygienic. I highly recommend a winter holiday at the Rila Hotel.
- Keila (10/5): - Amazing experience! Loved my stay, hotel is beautiful, clean, right in front of slopes. Friendly Staff!
- Mark (8/5): - Hotel is great in excellent location, all the staff are helpful. The only gripe is no aircon, the hotel is very warm. With the noise from the rest of the resort leaving the window open isn’t an option.
- Worry911 (8/5): Fantastic location - This is our second visit to this hotel and there have been improvements since our previous visit. The rooms have been refitted making them more comfortable although the heat in the rooms at time is unbearable. The bathrooms are small but the mountain view rooms are just a delight. We stayed BB and the food was much better quality than before however the customer service is lacking. A lot of th staff in the restaurant don't speak English and just and and stare at you making no attempt to communicate or facilitate communication with another staff member who can help. Whilst I appreciate you are in Bulgaria if you are happy to take money from English customers then you should have staff that can speak with all your customers. The spa is a lovely space to relax at the end of a busy day however the children playing in the two hot tubs is a little disappointing when they have there own designated areas. The pool space was also looking a little tired. Apart from the issues with breakfast service we had a very pleasant stay.
- Stefan (6/5): - Please make the buffet breakfast earlier, or provide room service. 7:30 breakfast opens, slopes open at 8:30. It’s a complete and utter rush for breakfast and ski locker. Make breakfast 7am or earlier
- David (8/5): - We enjoyed our stay in Hotel Rila Borovets. The room, and the bathroom especially, were on the small side. That said, it’s right by the slopes and you can pretty much ski right into the hotel. We took the half board option, which was very convenient. There’s a wide variety of options, though hard to get the waiters to serve you drinks. The hotel has the reputation as the best one in Borovets. We enjoyed our stay, and would likely stay there again if we return to the resort
- Veselin (8/5): - Excellent location but comes in for a price.
- 65ellad (10/5): Great stay - The hotel is great! The location is right next to the slopes, and is close to many restaurants. The breakfast was amazing, the rooms are great. We asked for a baby crib and it was waiting for us in the room. All staff personals were very nice. Would definitely come back.
- yordankas875 (10/5): Best family hotel in Borovets - Excellent location with stunning views, friendly and welcoming staff, delicious food, and well-maintained amenities. The spa is a perfect retreat after a day on the slopes, offering relaxation and comfort. Hotel Rila provides everything needed for an enjoyable and memorable stay.
- andysM3933NB (8/5): Best Hotel in the resort, by far! - The hotel is wonderful, the room was superb (slope view) and the staff very helpful and friendly. We went on a B&B basis and the breakfast was good and varied. We did do the evening meal on a couple of accessions but to be honest, there are so many options in the resort I would recommend just the B&B. The only downsides, the swimming pool was too cold and the jacuzzi attracted a lot of unsupervised children, a tip - avoid Bulgarian half term dates!
- MoHka19 (10/5): Best place for Family ski vacation! - Best place for a family. Best location just next to the lift. Great animation team to entertain the kids every day after 16h. All day Kindergarten available for an extra cost. Food at the hotel restaurant was great both on breakfast and dinner. Lot of variety. Indoor pool and thermal zone great bonus included in the price, even though a bit overcrowded after 17h. Lobby live music on a daily basis.
- K5851UZ_ (10/5): Excellent holiday and wonderful service.I recommend the hotel to everyone who wants.excelle to spend unforgettable days. - Wonderful service, very kind and friendly staff. Many thanks to Bilyana from reservations for the attention and management of our holiday.I am amazed by the cleanliness and professional service. The food was of high quality and varied.We are regular customers and with each visit they perform even better
- 195olcayk (10/5): Our favourite winter hotel - This was our 3rd stay there. First two was with my family only. Last time we went together as 5 families, 18 people in total. Had great time again. All the staff are very kind and helpfull. Special thanks to Mr. Fahri for his excellent kindness and support with every issue. He is the main reason we are coming back and getting more people each time :) Food are great, pool, spa, other available services are great. Worht for the money. See you next year great people
- Simon (10/5): - Superb hotel, location is excellent with very modern facilities. Friendly staff, with a great breakfast selection. We wouldn’t stay anywhere else in Borovets if we were to return. This is isn’t about the hotel but Borovets resort needs to start investing in new lifts etc - the lift pass cost has increased and the facilities should too. That’s why we wouldn’t return to the resort!
- Bogdan (10/5): - Full package luxury and fun!
- Yong An (10/5): - Service, Room and breakfast was amazing. I really enjoyed stay there.
- Nicole (10/5): - Stayed end of April and was a ghost town (off season). But still very pleasant staff and wonderful facility.
- Walter Yugo (10/5): - Good hotel. Very close to ski station. We loved it
- Barry (10/5): - Excellent location
- Barrington (8/5): - Most convenient accommodation, as well as fantastic facilities
- Desislava (8/5): - I have been in Rila hotel few times over the years but mostly in the summer. I love the location because it is right in the middle of everything. I like how the hotel has been renovated and is constantly improving. The breakfast is great and has variety of choices. However the recent prices I think was a bit too much for the quality provided. The beds need to be improved as not comfortable. Also another thing I really was disappointed from was the thick ice in front of the property and on the whole parking lot. For such a major and expensive hotel, this shouldnt be an issue, the parking should be cleaned and the front of the hotel also. It is not something impossible. Other than that it is a nice place.
- Jelena (10/5): - You can rent skiing gear at the hotel and also buy a ski pass. Any equipment you bring they will keep safe. We had a superior room (two adults, two children) and the room size was just perfect. They give you a welcome tea and coffe, also ketle is available in the room which is very convenient. Ski lift is in front of the hotel, and there is pleanty of tracks available from there. Ski school is also next to the ski lift. Overall everything was perfect and we will come again next year!
- Dirk (10/5): - Great hotel, ski slope literally on doorstep. Ski rental/storage guys brilliant, excellent breakfast buffet, delicious Xmas and New Years eve dinner & entertainment, spa facilities very good, beautiful terrace, kids club wonderful. Perfect room. Extremely professional Ski school for our 7 year old son, Fantastic skiing, only one point to mention…WiFi unstable and frustrating at times
- Fraser (10/5): - This Hotel is really nice now the renovations have been done, whilst it was a quiet time(pre season) the staff were great, the spa was very clean and a good selection of sauna, Turkish Bath, steam room chill room relaxation area, pool was warmer than we remember and whirlpool clean. The bar had a great selection of food, the terrace bar is great, and breakfast is vastly improved on years gone by. All in all great stay and lovely hotel
- Ian (10/5): - After the renovation this hotel became excellent. Modern, clean rooms, outstanding breakfast buffet, polite staff and free-self parking. Also great slope-view rooms - very peaceful and relaxing.
- Colin (8/5): - Great location
- Ivaylo (10/5): - Very close to the ski slopes/lifts.
- Veselin (10/5): - Top level , everything was amazing !
- Borislav (2/5): - The rooms were badly heated in the evening and my kids got sick. i spoke to the property manager and thy said this is Hotel policy to reduce the heat in the evening! This is just ridiculous.
- Michael (10/5): - Lovely hotel ideal for skiing. Nice rooms, good breakfast. Great pool.
- Mona (10/5): Christmas Holiday with family - This hotel is the right place for families with kids. Borovets is a small town for skiing in winter. The Hotel offers so many activities after 15:00 for kids. They never felt bored. We are so thankful for the amusement team who always madr effort to amuse the children with different activities besides the pool and free access to jacuzzi. Although the pool was quit cool. We'd difinitly come back to this cosy and warm hotel.
- Stoycho (10/5): - Thanks very much all the best
- Matilda (10/5): - Very good location
- Biser Vurov (10/5): - Great
- Yordan (10/5): - It was very nice stay!
- debby (10/5): best hotel - amazing hotel - best location, very clean and vert nice/ love it - i will return...
Photos
