Grand Royal Swiss Hotel
Location: Vihiga Road, Kisumu, 894-40100, Kisumu, KE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy a relaxing time at our hotel with an outdoor pool and a fitness center, perfect for unwinding and staying active during your stay.
Dining Experience
Indulge in a delightful culinary experience at Flavours Restaurant, or opt for 24-hour room service for a cozy meal in the comfort of your room. Don't forget to grab your favorite drink at the bar/lounge or the poolside bar.
Convenient Features
Benefit from complimentary wireless internet, concierge services, and a picnic area. Our hotel also offers a business center, dry cleaning services, and a 24-hour front desk for all your needs.
Ready to experience luxury and comfort at Grand Royal Swiss Hotel in Kisumu? Book now for a memorable stay near major attractions and convenient amenities.
Important Information
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 10:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Newspapers in lobby (surcharge)
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Picnic area
- Elevator
- Fitness facilities
- Safe-deposit box at front desk
- Multilingual staff
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Newspapers in lobby (surcharge)
- Banquet hall
Rooms Available
-
Deluxe Room
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
-
Royal Suite
1 King Bed
420 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
-
Standard Double Room
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Guest Reviews
- jeffrey (10/5): - This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
- Valerie (10/5): - Lovely place, friendly staff, and the food especially the fish was amazing.
- Edgar (4/5): - Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
- Valerie (10/5): - Great value for your money and very serene
- Daniel (10/5): Good - Amazing
- Verified traveler (8/5): - Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
- Verified traveler (2/5): - Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
- Verified traveler (8/5): - Great staff and facilities - location a bit far from Kisumu but peaceful.
- Lutta (2/5): My First Stay at the Kisumu Grand Royal - Overall comfortable. Our meeting was facilitated very well.
- Andrew (10/5): - GREAT TRIP
- Verified traveler (8/5): - Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
- Alex (8/5): - Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
- Verified traveler (8/5): - I lost a smart phone, a power bank and international socket adapter
- Mark (8/5): Luxury in Kisumu - The Grand Swiss Hotel is a taste of luxury at a good price.
- Andrew (10/5): - They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
Photos
