Lux London South Kensington
Location: 8 Knaresborough Place, London, England, SW5 0TG, London, GB
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Kitchen Amenities: Feel right at home in our guestrooms with fully equipped kitchens including refrigerators and ovens for your convenience.
Entertainment: Enjoy your favorite shows on flat-screen TVs with cable programming, or stay connected with complimentary wireless internet access.
Prime Location: Explore popular attractions like Kensington High Street, Natural History Museum, and Kensington Gardens, all within a short walk from the hotel.
To book your stay at Lux London South Kensington, contact us today!
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. The check-in location differs from the property location. Check-in location: [8 Knaresborough Pl,London]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Amenities & Facilities
- Free WiFi
- Wheelchair accessible
- Smoke-free property
Rooms Available
-
Standard Apartment, 1 Bedroom
1 Double Bed and 1 Twin Sofa Bed
420 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and iron/ironing board
Comfort - Heating
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Oven
- Stovetop
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
-
Deluxe Apartment, 1 Bedroom (2 adults, 2 children)
1 Double Bed and 1 Double Sofa Bed
484 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and iron/ironing board
Comfort - Heating
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Oven
- Stovetop
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
-
Superior Apartment, 2 Bedrooms
2 Double Beds and 1 Twin Sofa Bed
592 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and iron/ironing board
Comfort - Heating
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Kitchen
- Oven
- Stovetop
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Verified traveler (2/5): Terrible comms - No response to emails, the phone number provided whwn called was “no longer in service’ so we never stayed there! It was the poorest communiction by wotif & this hotel. we just couldn’t trust we had a real booking despite now asking to rate our stay! Paid for non existent service. Terrible start to our first European holiday.
- Key (4/5): Not worth all the money! - We are really disappointed and unhappy with the apartment in wich we stayed 4 nights.
A lot of things didn’t work or weren’t functionnal:
- In the bathroom and the bedroom there were no lights next to the mirror and the bedside. It was impossible to see ourself in the mirror to do makeup or put the contact lenses for example...
- The first day we had no hot water in the shower. The day we arrived, after 23 pm, someone took a shower with ice cold water.
- After taking a shower, water drops fell from the ceilling above our head. There were odors of the sewers coming from the shower. The noises were extremely annoying when we opened the tap. It sounded like a train was passing by and you also hear it very loud coming from the neighborhood which also woke us up in the middle of the night.
- We didn’t have any Wifi connection at all.
- Some stuff was broken: a glas next to the fridge was broken, the furniture in the bathroom was broken too, the button from the microwave, the cooking plate was in a bad condition.
- The couch was not comfortable, you fell the bedsprings and it was a really tiny couch.
- We didn’t cook but there were no wipes which was not convenient.
Nevertheless, the check-in process was okay and the apartment is well-located.
- asta (4/5): - Badet luktet og var direkte ekkelt. Manglet lys i leiligheten.
- Verified traveler (6/5): - The couch sagged so much that only one person could sit on it. There was no toilet paper and we had to walk a few blocks to a store to get some. We checked in quite late so we weren't pleased.
- ab (10/5): Good location to underground tube - Easy access to get to central london, close to shops etc
- Mark (8/5): Great location - We booked this room for NYE at the last minute. The reviews weren't great so we didn't have high hopes. However we were pleasantly surprised. The staff member was very friendly and the room was very good. We had a fully fitted kitchen, a separate bedroom and pull out sofa for our daughter. The location was wonderful - 10 minutes from Hyde Park. We will definitely stay there again
- Ric (6/5): Thin walls and floors but great location. - WiFi doesnt work on 3rd floor. Floors are noisy and thin and can hear inconsiderate occupants' every step and door slam. Also water pump is loud which turns on every time the faucet or shower is turned on in the bathroom. We rented another room on a lower floor but that bathroom didn't have this pump. Initially the tv didn't work either but it was fixed after a couple of days.
But the units and entire hotel are clean and the location is great. Less than half a mile to underground station. Less than a mile to Victoria and Albert and Natural History museums.
- Sean (2/5): Great location but less desirable accommodations. - There was literally no means by which to heat the the apartment. There was mould in the shower on the ceiling, the soap must have been years old as it would not lather at all and the bed was old and felt like a pull out couch. The apartment was so cold I used to blankets to stay warm. It was quite cold and had been below 0.
Great location but I wouldn't stay there again.
Sean
- visual (2/5): Don’t Be fooled. To be avoided at any cost - Rude Staff. Poor facilities. Inaccessible service. No hot water. Shower broken. Badly damaged flooring. Curtains not working. Insufficient lighting. Walked away before it could get any worse, due to dissatisfaction on all fronts. Difficult, complicated and time consuming complaints process. To be avoided.
- Paul (6/5): Not worth the money full price - Apartment wasn’t great mould in the bathroom and kitchen, grease on kitchen wall, curtain tie backs hanging off the wall, only half a toilet roll on the toilet ok for what I paid but at full price would have been a complete rip off
- Verified traveler (8/5): albergo pulito ed ampio, vicino underground - Mini appartamento ampio e abbastanza pulito, vicino alla stazione di Earls Court e comunque in zona centrale. Internet disponibile gratuita e funzionante. Tv con cavo antenna guasto. Personale alla reception spesso assente.
- Adam (2/5): Don't stay here - 'Lux' it certainly wasn't. It looks shabby from the outside and goes down hill from there. The room smelled bad, and desperately needed redecoration and new furniture. Couldn't even get the TV to work. I checked in, stayed 30 minutes and then left - I preferred to drive 3 hours home than stay the night.
I booked through Expedia but kept getting texts from hotel telling me I couldn't check in until I paid them a separate £300 deposit - and they tried to switch hotel locations. It took 3 calls to Expedia to try and sort this out.
Never again!
- David (4/5): I would not call this luxury - The location is quite good close to Earls Court tube, but was disappointed by the room. These were advertised as luxury but my room had curtains that were falling off the rail(the rail actually fell down in the bedroom and I had to replace). The room was really hot and the shower cold even on the highest setting. The room was clean and spacious though a little tired. Tea and coffee was in the room but no milk, but as these are advertised as self catering flats this could be forgiven. There were extensive, pots, pans and cutlery though. These were advertised as 4* and I would say more like 2*
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