The Cookie Jar
Location: 12 Bailiffgate, Alnwick, gb
Star Rating: 9.4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Formerly a Convent of Mercy, The Cookie Jar in Alnwick offers pet-friendly accommodation just steps away from Alnwick Castle. Enjoy the comfort of Hypnos beds, rainfall showers, and complimentary cookies upon arrival.
Relaxing Lounge and Dining
Unwind in our fully licensed residents lounge or savor a delicious evening dinner in the bistro, available 7 days a week.
Convenient Amenities
Stay connected with super fast WiFi throughout the property and make use of the 24-hour front desk for any assistance needed. Additionally, indulge in activities like golfing and fishing in the surrounding area.
Book your stay at The Cookie Jar (Alnwick) for a memorable and relaxing experience.
Important Information
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Facilities for disabled guests
- Non-smoking throughout
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Free wired internet
- Golfing on site
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Secured parking
- Fishing nearby
- Vegetarian menu options available
Rooms Available
-
King Room
This room is west facing and features a view of Bailiffgate. This room is located on the first floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
King Room
This room features a view over Bailiffgate ans is located on the second floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Superior King Room
This room is located on the third floor. It features a Super King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
King Room
This room features a view over Bailiffgate and is located on the first floor. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Deluxe Double Room with Shower
This room is located on the third floor. The room features exposed beams and a King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
King Room - Disability Access
This room is located on second floor and is specially adapted for accessibility, offering a spacious bedroom and bathroom. It has views over Bailiffgate and features a Super King Size bed, which can also be converted to a twin. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Dunstanburgh
1 King Bed
318 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Goswick
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Holy Island
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Harehope
1 King Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
St Cuthbert's Cave
1 King Bed
388 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Bed sheets not available
-
Bailiffgate
1 King Bed
355 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
The Chapel
1 King Bed
570 sq feet
Internet - Free WiFi
Entertainment - 60-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Bed sheets not available
-
Bamburgh
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Alnmouth
1 King Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Linhope Spout
1 King Bed
355 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Separate bathtub and shower
- Free WiFi
- Bed sheets not available
-
Sweethope Lough
1 King Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bed sheets not available
-
Double Room with Private Bathroom
The room is located on the third floor and features exposed beams and a double bed. The room features a shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Deluxe Junior Suite
This suite is located on the first floor and includes features from the former chapel, such as stain glass windows and carved wooden beams. The room features a bath and shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
King Room
This room is located on the first floor. The room features a walk in rainfall shower. It also features a Super King Size Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Homemade cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Superior King Room
This room has a four-piece bathroom suite with a bath tub. The room also features a Super King Size which can also be converted to a twin on request. This room is located on the second floor. The room features a shower. It also features a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
-
Double Room with Shower
This room is located on the second floor and features a view to the rear of the former Convent looking over the policies. This room features a King Size bed. The room features a shower. It also includes a Hypnos bed, scented toiletries from Penhaligon’s classic and elegant Blenheim Bouquet range, a flat-screen TV, complimentary water and coffee from Pumphreys of Northumberland complimented by a range of English teas and infusions. Home-made cookies are also provided.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Hand sanitiser
Guest Reviews
- Francesca (10/5): -
- james (10/5): - Everything Nothing
- martin (10/5): Real luxury and comfort in beautiful surroundings - The owners have thought of every luxury possible. Freshly made cookies in the room, great choice of current magazines in every room and public space. Fresh flowers at the tables, gorgeous decoration throughout. A lift from reception. Right in the centre of a beautiful town filled with pubs, restaurants and independent shops, not to mention the amazing castle. All the hotel staff were lovely, so friendly and welcoming. So good that we stayed an extra night. Had the lamb for evening meal which was delicious, also home made pancakes at breakfast, what a treat
- Alice (10/5): Com certeza voltaria para passar mais tempo. - Muito bom o hotel. Bem localizado, bonito e agradável. Funcionários muito educados e solicitos. Quarto maravilhoso, bastante confortável. Chuveiro excelente. Gostei de tudo, muito bom
- Gary (10/5): Will definitely rebook - Brilliant location , all the staff professional and very helpful , the decor and design of the interior is exceptional we were a group of 3 couple staying for 2 nights nothing negative about our stay
- Joerg (10/5): -
- Kenneth (10/5): Cookie Jar was very well situated in Alnwick. Both management and staff very friendly and helpful. - Breakfast was excellent and the staff extremely friendly and helpful. More choice for evening meals possibly.
- David (10/5): - From the moment we arrived till the minute we left the staff were excellent
- CLAIRE (10/5): -
- Diana (10/5): Friendly and helpful staff, particularly lady who served us at breakfast. - Elegantly decorated. Attention to detail everywhere. N/A
- Angelita (10/5): Beautiful hotel which totally lived up to all our expectations. - The Cookie Jar lived up to expectations with delicious cookies in our room on arrival. Beautiful decor throughout and super friendly staff especially in the dining room. We thoroughly enjoyed our one night stay.
- Jeremy (9/5): Lovely hotel, great staff and good location. -
- Pedro (9/5): Outstanding boutique hotel with excellent staff & wonderful food. - What a great find! Outstanding boutique hotel with great food & top class staff. Nothing.
- Yuliya (10/5): Highly recommend - This hotel is literarily 2 steps from the main attraction - Alnwick Castle. It's a former nunnery. We stayed at the Chapel room which was a great experience, beautiful, spacious with stain glass windows and birds signing outside.
- Lyndsay (10/5): Excellent - Excellently decorated, fab staff and food, great location Comfortable, clean and just perfect
- Rosie (10/5): Wonderfully comfortable & stylish & great situation - We loved the friendly atmosphere & very stylish decor- comfortable room - delicious breakfast Nothing!
- Yasmin (9/5): A little bit of luxury in a great location. - Great location, friendly staff, clean room, comfortable bed, good food. Not cheap, but nice if you fancy a little treat.
- Gareth (10/5): Lovely Weekend With Friends - Staff very friendly and welcoming at all times. Breakfast was exceptional. Great location for Alnwick facilities and nearby lovely walks.
- Reid (9/5): Generally we enjoyed our stay and the staff were very friendly and helpful - Decor was nice and well maintained. Also location close to many rest Arain ts, bars and local attractions. A little tired and probably in need of extra general maintenance reference decor e.g. paint work, carpet in room. Aldo could consider a bar.
- Julian (9/5): -
- julie (10/5): Amazing hotel with the friendlest staff Iv ever come across - Beautiful great location Nothing
- Paul (10/5): - Beautiful hotel with excellent service
- Matthew (10/5): Great! Would definitely go back! - Very comfortable, central location. Staff very helpful and friendly. Breakfast was delicious!
- Gemma (10/5): Exceptionally well run boutique hotel with lovely staff and a fantastic breakfast! - Lovely breakfast and very warm and welcoming staff. They made our anniversary feel very special with little touches like chocolates in the room and a card. Our room was a tad hot, but we had an air conditioner that we forgot was there! Once we had that on, it was perfect.
- Lisa (8/5): - The location, staff and food were FABULOUS. Food for dinner and breakfast really lovely . Really great shower. Lovely decor. Bed not the biggest for price, the light from the hallway and noisy windows made a light sleepers evening a bit less fabulous.
- deborah (9/5): Could walk everywhere. - Very friendly staff. High quality furnishings in most areas/rooms. Great breakfast and good quality. Brilliant location. Price of meals in Bistro in the evening. Too expensive and many very good restaurants within 5/6 min walk of the hotel.
- Gilsk (8/5): Very comfortable as before - The room was very comfortable, with two arm chairs. The breakfast was excellent I wish the bedside lights could have been switched on and off individually. I was disappointed that the bistro was not open but that was a factor of when I booked.
- John (9/5): -
- Colin (10/5): -
- Sharon (10/5): Boutique stay in gorgeous village central to everything the area has to offer! - Everything! Great central location in gorgeous village, easy parking, friendly staff, quick check in, boutique vibe in historic building, comfortable bed, large soak bath and shower with AMAZING water pressure, fantastic dinner and breakfast in the bistro, gorgeous terrace and outlook.
- Amy (10/5): Lovely food, lovely staff, great location - Beautiful boutique hotel great location Nothing
- Christopher (9/5): Would definitely recommend! - Excellent location. Bed, linen and robes were clean and very comfortable. Great toiletries and breakfast Nothing in particular - all excellent!
- Karen (10/5): Wonderful hotel in a great location with super helpful & friendly staff. - Superb location, professional and very friendly staff, beautiful decor. The restaurant serves a fabulous breakfast and delicious dinner. This is a gorgeous hotel with everything you need for a comfortable stay. The only improvement we can think of would be to have black out blinds/curtain for better sleeping.
- harvey (10/5): Excellent - wish all hotels were this good! - we discussed what the hotel could do better as their is always something but on this occasion their was nothing they could improve! nothing
- Rex (9/5): -
- Ronnie (9/5): Great place to stay - The staff all very friendly and welcoming and the hotel was very tidy clean and the beds excellent as was the room fabulous breakfasts 👍
- Steven (10/5): Amazing, beautiful, and unyieldingly friendly and helpful - The property is absolutely stunning and the staff were out of this world one of the best hotels I’ve stayed in over the last 20 years, it’s breathtaking, the history the location the people everything about the hotel location and staff are everything you expect when you visit new place! A special mention to all the staff who work there they couldn’t do enough for you, evening meal was one of the best I’ve had in years and we got a tour and a history lesson of the whole hotel, beautiful place beautiful people and extra special staff! Keep up the good work and I will be returning! Kind regards Ste Wilson Nothing everything was perfect!
- Eddie (10/5): -
- Alison (10/5): Perfect base to explore the local area - we will be back - Great location in a quiet, historic area of the town but within walking distance of the town centre and Alnwick Castle. The hotel was a former convent and has been beautifully converted. It’s a small friendly hotel and the staff were lovely - we were well looked after. Great breakfast. The staff gave recommendations for things to do and places to eat in the local area. Food and drink in the hotel was a little pricey.
- Nicola (10/5): - Beautiful place, everything you could ever need for a overnight stay including fresh milk for your tea with homemade biscuits.
- Nina (9/5): Worth it for a treat - Chapel room is very impressive - big, quirky, fantastic shower and standalone bathtub. Suitable for a treat. Very professional staff and great breakfast. Best pancakes, syrup and bacon we've ever had! Quite expensive and a very hard mattress!
- Aileen (10/5): Fabulous little hotel. - I loved the decor throughout the hotel it was beautiful. I loved the quiet atmosphere. The bed was very comfortable and we slept very well. The bathroom was spacious with plenty of towels and toiletries. The hospitality tray was well stocked and we appreciated the homebaked cookies..a lovely touch. The location of the hotel was excellent and we had no problem with parking. The staff were all very friendly. There was nothing I didn't like.
- Lesley (9/5): - Very comfortable hotel, lovely decor. Each room is individual. Excellent choice at breakfast with lots of healthy options. Position opposite gate into Alnwick Castle would be great. Unfortunately it wasn't open yet when we visited. Slightly too warm for me but a Dyson fan is provided in our room.
- Paul (7/5): A good overnight stop - Location, clean and tidy The room was comfortable but small.
- Roanne (10/5): - Gorgeous hotel, lots of history. Our bed was so comfy and the room was lovely and warm. We were greeted by Louise on reception who was very warm, friendly and helpful. Gave us a little tour of the place and showed us up to our room, helped with parking too. Breakfast was lovely, Lynn was very welcoming and helpful taking our order etc Nothing
- Saffi (10/5): -
- Mark (9/5): Excellent hotel with very friendly and helpful staff -
- Valerie (9/5): Gorgeous hotel in the centre of Alnwick. Lovely rooms, fabulous breakfast and friendly staff. -
- Wendy (9/5): Wonderful stay, we will definitely be booking again - Tasteful and cosy decor throughout - it felt really welcoming. The front of house team were lovely, knowledgeable of the local area, and happy to share recommendations. Great breakfast selection. Fantastic location and the on-street parking wasn’t an issue at all (visited in march). Only a minor point but consideration for a mini fridge in the room would be a good extra. Needed to get dressed and go down to the gun room for fresh milk for our morning cup of tea 😬 no real hardship though.
- Georgina (10/5): -
- Mark (10/5): -
- Marion (10/5): Thoroughly enjoyed our stay, everything excellent, accommodation, staff and food. - Lovely character property. Cosy and welcoming. N/a
- Katie (10/5): -
- Jenny (10/5): Subtle luxury! - Everything! Beautiful hotel, fabulous room (we stayed in the Chapel), great breakfast and very friendly staff. We loved it! Very very tiny gripe - could have done with more light to apply makeup!!
- Sally (9/5): Lovely hotel - great option for a Northumberland coast mini break! - Really lovely, comfortable hotel with great staff & a fab breakfast - felt like a nice little treat!
- Ken (9/5): -
- Lee (8/5): Chic and comfortable - Had a fabulous location just opposite the castle. though out of season it was quiet and Parking was no problem just opposite. The decor was of a very high standard and it was very clean. It had a lift to upper floors which made it a really convenient with lots of bags. The decor in room was room itself was very compact (Sweethope Lough ) and the bed was very comfortable. The shower was fantastic and the bathroom was lovely. The dining area to rear was absolutely lovely. Staff were very helpful and friendly. Nothing. The dining area needed some signposting though.
- Holly (10/5): - Really friendly staff, amazing location for exploring Alnwick. Easy to park. Beautiful decor and really clean. Absolutely nothing
- Joseph (8/5): Lovely however wouldn’t return unless became more dog friendly - highly reccomend to couples - For a dog friendly hotel no communal were accessible dissapponting
- Carol (10/5): Fabulous! - Gorgeous hotel. Staff were friendly and very helpful. The room was lovely and clean and the breakfast was very good. The location is excellent, being just 5 minutes walk to the main street and nothing could have improved our visit. Would definitely recommend.
- Simon (10/5): We look forward to returning in the Spring - Very stylish decor integrating its previous life as a convent
- Josie (10/5): Simply perfect! Couldn’t recommend enough - Fantastic experience from start to finish. The second we walked through the door we were welcomed. The lady on reception was friendly, informative and so very kind. She took us around the building and explained everything. The room was ready early and was immaculate. Wonderful amenities in the room and in the building. We ate lunch, which was absolutely delicious as was the breakfast. The whole building was immaculate and clean. Fantastic location and beautifully decorated. The main positive is the staff. Each and every member of staff, from check in to the cleaning staff, were friendly, smiley and always asked if we needed anything. I honestly couldn’t recommend this place more. Absolutely nothing!
- Jessica (10/5): Gorgeous stay in a Gorgeous location. - Beautiful room, fabulous location and friendly warm and welcoming staff. Nothing 😀
- Steven (10/5): -
- Simon (10/5): Great time but cold well it is January in Northumberland. - Breakfast was great. Staff really helpful, what you to enjoy your time in Northumberland. Didn’t come across anything that they could have done better
- Max (10/5): A relaxing evening at the Townhouse , Alnwick. - Everything , beautifully furnished , great location , terrific breakfast . Couldn’t fault it .
- Ann (10/5): -
- Kathryn (10/5): Very relaxing, with lovely food and wine. We would love to come back! - Everything was lovely. It was warm and quiet, very cosy and comfortable.
- Keith (10/5): Indulgent stay - Fabulous staff Location Comfortable room Great breakfast Price of drinks
- Karen (9/5): Very friendly and welcoming - Beautiful property
- JamesW (10/5): A really lovely hotel and would def stay again - Very nice, cosy atmosphere and a lovely warm bedroom I think the cooked breakfast could have been a bit better and more organic. My sausages werent special, and it was all a bit dry.
- Gough (8/5): Wonderful -
- Kevin (10/5): Amazing boutique hotel, worth every penny - Perfect Nothing
- Paul (10/5): Very good value for money break. - Stunning decor. Beautiful food and exceptionally friendly and helpful staff.
- Barry (9/5): - Warm , welcoming, comfortable, homely
- Karen (10/5): -
- Anna (10/5): Perfect location - Exceptional sevice from staff with recommendation of restaurants to try in Alnwick nothing
- Andrew (10/5): Outstanding Hotel and friendly staff this should be 7 Stars - Staff were outstanding nothing was a problem and made very welcome Chapel Suite outstanding Nothing
- Pierre Francois (10/5): -
- Beth (9/5): Gorgeous hotel with fab staff. - Second time staying in the Cookie Jar and it didn’t disappoint. Gorgeous comfortable rooms. Good location, town center 4/5 min walk. Couldn’t say enough nicr things about the staff, so helpful and friendly.
- Kate Rennison (9/5): Beautiful stay, would stay again - Really friendly staff, beautifully decorated. Excellent location. Boutique feel hotel. Left us welcome gift for my husbands birthday which was a lovely touch. Fantastic size shower. Cookies were an amazing touch! Blind broke on morning when trying to lift it. Shower could do with some attention re mould.
- Susan (10/5): Perfect - Prefect place to stay if visiting the Alnwick area. Beautiful room. Excellent food…both dinner & breakfast
- Leanne (10/5): - The hotel was very beautiful, the decor was stunning and everything was thought of in the room. Staff were lovely very attentive helpful and genuinely friendly. Could really tell they enjoyed working in such a lovely hotel. Nothing everything was gorgeous.
- Graham (10/5): Really lovely, well run hotel with excellent staff, we will be back soon. - Within easy walking of the town and good on street parking We were on the top floor, which was fine because there is a lift . I just had to watch out for the roof beams in our bedroom. Quirky, but next time we will ask for a room on the second floor 😊.
- Jamie (10/5): An outstanding and quirky hotel with amazing food an the most exemplary staff. - The room was outstanding and the breakfast was truly marvellous! Parking was a little difficult but we managed to find a space just outside the from door.
- Michael (10/5): - Ideally situated. Great rooms large well decorated and spotlessly clean Nothing
- Tracy (10/5): Just such a lovely evening and decor was to such a high standard. - Luxurious and the staff were fab. Food in restaurant was exceptional. Drink prices were high in lounge.
- Karen Alice (10/5): I was made to feel comfortable and special by the staff at the reception and dining room. I felt in a safe and comfortab - I liked your colour scheme and decor. The Cookie Jar has a sumptuous feel about it, comfortable and safe. The Cookie Jar lends itself easily to being a boutique hotel because of its sumptuous feel its magazine esque design and layout. I liked the style, the colours and boutique esque design
- Tracy (10/5): -
- Cyndie (10/5): It was superb. - From the moment we stepped through the door we were met with friendly hospitality. The Hotel is situated right by the castle and in easy walking of the town centre. We stayed in the Linhope Spout room and it was beautiful and sumptuous. The bistro restaurant is very stylish with a delicious dinner menu. Breakfast is also very delicious with a cold buffet table and a hot menu with generous portions. We loved the jars of cookies in the bedroom. We couldn’t fault it.
- Julie (10/5): Peaceful, comfortable and stylish, a great find - Everything, it’s a beautiful place to stay Nothing , it was fabulous
- Ken (7/5): - Breakfast was excellent. Staff very helpful. Limited facilities.
- Malcolm (10/5): -
- Michael (10/5): Lovely welcoming staff and excellent food second stay there would stay again - Attractive and very comfortable beautiful decor Nothing
- Angela (10/5): A perfect Autumn break. - We loved every single thing! The decor is just stunning, the breakfast sublime (have the Craster kippers) and the staff so friendly. Bed was amazingly comfortable and the room had everything we needed including a magic cookie jar. Parking off street right outside, parking permit provided by the hotel. Fantastic location near the castle but very easy walk into town. Lovely outdoors area but too cold at end of October use, can imagine it’s lovely out there in warmer month. Can thoroughly recommend, you will not be disappointed. Nothing
- Paul (10/5): -
- John (10/5): Perfect -
- Mike (10/5): Fantastic Boutique Hotel who have mastered high standards of service and presentation. - 12 out of 10 Everything was fantastic. A brilliant experience from the moment you arrive until you leave. Service, food. Staff had very high standards. Nothing.
- Darren (8/5): Beautiful hotel, perfect location and brilliant staff - The staff were superb, friendly and very helpful. We had an incredible in the former chapel , very very comfortable. There is no ability to organise a late evening drink. A really beautiful lounge it would be lovely to sit in enjoying a late evening scotch before retiring. It was a shame to not offer some kind if honesty bar .
- Suzanne (10/5): Lovely luxurious break. - Beautiful decor. Lovely room. Great breakfast with really happy staff. It’s a shame that there is no bar to have a pre/post drink. Other than that….nothing.
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