Quetta Serena Hotel
Location: Quetta Serena Hotel, Shahrah-e-Zarghoon, Quetta, Pakistan, Quetta, pk
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Quetta Serena Hotel, located in Quetta, is a 5-star property offering a restaurant, tennis court, and an outdoor pool. The hotel provides free shuttle service, room service, WiFi, and private parking for a comfortable stay.
Delicious Dining Options
Guests can indulge in a scrumptious continental breakfast during their stay at Quetta Serena Hotel. The on-site restaurant offers a diverse menu to cater to every palate.
Exceptional Service
The dedicated staff at Quetta Serena Hotel ensures a seamless experience for guests, with 24/7 availability at the reception. For convenience, the hotel also offers information assistance to make your stay memorable.
Book your stay at Quetta Serena Hotel now for a luxurious and convenient experience.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- BBQ facilities
- Luggage storage
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Concierge service
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Tennis lessons on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Free bus station shuttle
- Swimming nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Suite
The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
-
Presidential Suite
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Junior Suite
The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
-
Executive Suite
The unit offers 2 beds.
Max Occupancy: 1 (1 Adults)
-
Presidential Suite
The unit offers 2 beds.
Max Occupancy: 1 (1 Adults)
-
Deluxe Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Deluxe Double Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Junior Suite
The unit has 2 beds.
Max Occupancy: 1 (1 Adults)
-
Executive Suite
The unit offers 2 beds.
Max Occupancy: 1 (1 Adults)
-
Deluxe Junior Suite
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Premier Room, 1 Queen Bed
1 Queen Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Junior Single Room
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Slippers
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Smoking
- Bedsheets provided
-
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, a minibar, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Heating
- Executive lounge access
- Wardrobe or closet
- Linen
- Clothes rack
-
Deluxe Single Room
The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
-
Deluxe Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Deluxe King Room
Providing free toiletries, this double room includes a private bathroom with a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Clothes rack
Guest Reviews
- Syed Aamir Ali (6/5): -
- Douglas Luc (10/5): Your best bet of ever in Quetta - Delightful hotel, beautifully decorated in old style tapestry and paintings; good location not far from the centre with easy access to the airport. Enjoyed the à la carte lunch and the buffet/BBQ dinner - plus breakfast was decent. Lovely staff (foreigners very rarely visit Quetta) who helped us to obtain the required NOC to be allowed to explore the city. The swimming pool was closed when we stayed.
- Karamat (5/5): -
- Mohsin (9/5): Its was a nice place to stay and stay safe in Quetta. - The location, the interior, and the safety protocols at Quetta were all needed and were available.
- abdaal kakar (10/5): -
- Arif (10/5): -
- Fahim (10/5): Excellent -
- Hafiz Muhammad (10/5): -
- Hasad (10/5): -
- Saad Durrani (10/5): -
- Salman (8/5): -
- Muhammad (6/5): - Reception staff was good. Linen was not very clean, room was little smelly though I requested for non smoking room.
- Syed (10/5): - I thought it would get old but to my surprise it is still more younger than any new modern hotel. It has its own class and glory, which is unmatched!
- Sohrav (10/5): Exceptional -
- Jdm (1/5): With such a big name, yet the AC dint work ,making it one of the worst nights I have ever spent. - Breakfast was ok. 7/10. Location is good The only think I like was the staff. Nothing other than this was ok. The Air Condition dint work. I couldnt sleep the all night in such a suffocation that too in the mont of June. There was no switches to find far turning off the 10% of lights despite searching every corner.
- Zafar (9/5): Recommended - Everything was good Nothing noticeable
- Zafar (9/5): Recommended - Everything was good Nothing noticeable
- Dodhy (8/5): Very good -
- Andrea (9/5): Superb - Breakfast very good! Gym well equipped with a lot of treadmils , weights and machinary for fitness. treadmils at the gym doesn't work very well. If I try to put an higher speed they don't work properly
- Rahim (5/5): Passable -
- Ghazanfar (8/5): Overall stay was satisfactory but fruit basket wa. - Overall satisfactory
- Sajid (10/5): Exceptional - Food at evening buffet was pathetic . Room keys were not working it was so bad experience .
- Muhammad (10/5): Exceptional -
- Shahid (8/5): - Serena is an excellent place to stay. Problems are the security measures which I believe is not the fault of the hotel management. There is no control over the loud guests and their friends in other rooms. You will suddenly wake up in the night with a loud laugh outside your door. The rest is good.
- Umar (1/5): Bad -
- Umar (10/5): - Amazing amd friendly staff 👏
- Darcy (10/5): Exceptional -
- Ali (10/5): - Good hotel
- Imtiaz (10/5): Exceptional -
- Arham (10/5): Exceptional -
- Fadifedo (5/5): did not expected this room service - the room was very good comfortable. was informed the mini bar will be refilled every day, my stay was for 2 days and my mini bar was never refilled despite informing them couple of times they kept saying staff will come to refilled the bar. my washroom gaouns were never replaced it kept hanging in the washroom as it was taster my first use.
- Marsela (5/5): just ok- -
- Alan (10/5): - Beautiful designed and run hotel
- Muhammad (10/5): Exceptional -
- Saad (1/5): Bad -
- Saad (1/5): Worst experience i ever had from a 4 star hotel. Avoid at any cost!! - I booked a private suite to relax and meet friends with comfort as reception area of the property was small and crowded all the time. However, i had no comfort throughout my stay as building work with heavy drilling and hammering noise was going on under my room through out my stay even at the times when i was sleeping early in the morning. Complained about many times to hotel management to stop this or provide alternative suite. However, neither they stopped building works nor they had any alternative suite of same or higher standard to change with. Was very surprising for me as i never had such a worst experience of a 4 star hotel. This hotel does not deserve to be 4 star, as the hotels without any stars are better than this! Waist of money, Not recommended! Avoid at any cost!!!
- Javaid (6/5): Pleasant -
- Jessica (8/5): Your services are meeting Serena Hotels standards across the globe. Keep it up. - Breakfast is a variety of food, fruits, snacks and beverages. Good quality prepared meals. The workers are courteous and supportive. Very good security measures. the premises are well maintained and the complementary items in the room is a plus. At arrival one of the concierge staff picked bags from my colleagues even from the one behind me except mine. I wondered whether it was an act of segregation since i am black.
- Aijaz (8/5): Very good -
- Raja (7/5): Good - Amazing staff Seemed a little old - room smelled of smoke
- Hassaan (10/5): Exceptional -
- Irfan (9/5): Superb -
- Elise (6/5): Pleasant -
- Mahmood (8/5): Very good -
- Anam (1/5): Very pathetic place -
- Faysal (8/5): Very good -
- J (9/5): Superb -
- Sajjad (8/5): Very good - Location Furniture is very old
- Mustikhan (7/5): Good -
- Asad (1/5): Pathetic service - Pathetic Customer services
- Amil (7/5): Good - location is great. Serena Garden sitting is an absolute comfort Airport shuttle is excellent Staff is helpful smell in the room which I got. Bed comfort needs improvement
- Saman (9/5): Superb - It's the best hotel in Quetta. Pros: 1. Staff, staff, staff! The hotel staff go out of their way to make you welcome and comfortable. Would especially like to mention Ms. Sobia, Guest relations manager and Mr. Abdul Sattar in the coffee shop. 2. Really nice layout and gardens with trees, bushes, fountains and running water. 3. Great breakfast/ sehri buffet. 4. Nice rooms, clean bathrooms and comfortable beds. Although in my latest stay the bathroom was a bit small... 5. Good conference facilities. Cons: 1. Very expensive. Paid Rs. 600+ for a glass of warm milk! 2. Food has not been very good in the past but there is some improvement. 3. Would be nice to have some swings for kids. Heated pool might be too much to ask for!
- Hassan (10/5): One of the best hotel we’ve stayed. - Exceptional in everything. We are hoping to visit again. Thank you to all the staff . Special thank you to Farhan and Sharyar. There was nothing to dislike.
- Hussain (1/5): Bad -
- Mohammed (10/5): amazing stay and staff - the staff as brilliant and the room was amazing
- Anonymous (10/5): Exceptional -
- Shah (8/5): Very good -
- Stephen (7/5): Good -
- Dheeraj (8/5): Very good -
- Fahad (10/5): Exceptional -
- Numair (10/5): Overall good experience - Try to upgrade food items
- Farraj (10/5): Exceptional -
- A.soomro (4/5): Disappointing -
- Farhan7 (10/5): Exceptional -
- Muhammad (9/5): Superb -
- Muzammil (10/5): Exceptional -
- Amer (9/5): Superb -
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