Swat Serena Hotel

Location: Saidu Sharif, Swat, Khyber Pakhtunkhwa, 19200, Swat, PK

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Fitness facilities
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Concierge service
• Fitness facilities
• Free airport transportation
• Shopping on site
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Wedding services
• Tours/ticket assistance
• Free self parking
• Banquet hall

Rooms Available

• Heritage Suite

  1 King Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free WiFi
  • Smoking and Non-Smoking
  • Restaurant dining guide

• Executive Room

  1 King Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, free newspaper, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Restaurant dining guide

• Deluxe Room, 1 Queen Bed

  1 Queen Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Bathroom - Private bathroom, shower, slippers, and a hair dryer

  Practical - Safe, free newspaper, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Restaurant dining guide

Guest Reviews

• Muhammad Mahad (9/5): -
• Zimad (10/5): -
• DrMaria (8/5): -
• Saqib (5/5): -
• Departure524179 (10/5): Serena Swat Mamories - An excellent stay and a truly memorable experience for me and my wife. The food was outstanding, and the overall stay was nothing short of exceptional — truly a story to tell!"
• Khan (10/5): -
• 290umark (10/5): Best Hospitality Service - I was truly delighted by the warm and welcoming attitude of all the staff members at Swat Serena Hotel. Even my family felt an immediate sense of familiarity, as if each team member were part of our extended family. The genuine hospitality we experienced made our stay exceptionally memorable. During the same visit, I also stayed at another resort near Swat, but the exemplary service and gracious demeanor of the Swat Serena Hotel staff clearly set a higher standard of hospitality.
• drmehranq (10/5): Wonderful stay – felt like home! - We booked four rooms and stayed at Serena Swat for one night, and it was a fantastic experience. The hotel was very clean, beautiful, and scenic, the views and the atmosphere were truly relaxing. A special thanks to the manager, Mr. Wali Khan, who was exceptionally helpful and gracious. He made us feel so welcome, just like home, and went out of his way to assist us. The food was excellent and reasonably priced, contrary to what many people assume. Overall, we had a memorable stay and would highly recommend Serena Swat to anyone visiting the area.
• omarhQ4637NS (10/5): A warm welcome - The hotel has a very welcoming staff and we were greeted with drinks at check-in. We were then escorted to the rooms through the beautiful and lush green lawns of the hotel. The hotel architecture speaks vintage, the rooms also follow same aesthetic. Kids enjoyed the pool which was well maintained. Food options were a bit limited but the available options and their taste was good. Morning breakfast had some limited options (compared to other 3-star hotels).
• zartajs2016 (10/5): Wonderful stay here...as always! - Everything was perfect! Mr. Wali was there to greet us with chilled welcome drinks (much needed after the hot drive from Malam Jabba), The food, especially the breakfast was amazing. I got to try Warjaley at breakfast which was assembled voluntarily by Mr. Iqbal (pretty sure that was his name). it was amaaazing. My 1st time for this dish in spite of my numerous trips to Swat. He also personally made a mint lemonade for me without sugar which was very refreshing. The kids enjoyed the pool, swings, a personalized tour of the heritage building which only Mr. Wali can do justice to, the trees marked with their names & age were an added bonus. Coming to Swat Serena is a must for us when we are visiting Swat, it gives us a chance to unwind, get spoilt before we head back home.
• Omer (9/5): Superb -
• Aamir (9/5): Swat Visit - The fact that it was a Prime Minister house of the past with lush green lawns & open verandas The location being in the middle of city. Had to pass through serious traffic
• Junaid (8/5): Very good -
• Ahmed (5/5): Breakfast not properly given - I dont like the atmosphere
• Haider (10/5): Exceptional -
• sohrabb2016 (10/5): Exceptional Hospitality at Swat Serena Hotel - We had a recent two weeks stay at the heritage suites at Swat Serena Hotel. Both suites were spotless and comfortable. We had the privilege to stay at one of the best hotels in the Swat region where the staff were incredibly warm and professional. Our special thanks go to the hotel management for their kind support and attention to smaller details. We would also like to thank Mr. Javed from the housekeeping staff for his prompt availability and exceptional service. Only suggestion: the shower head could use better water pressure. Overall, the hotel is a wonderful place to stay in the region and we recommend it to anyone visiting the Swat area. An amazing experience!
• Shazia (8/5): Staff was excellent overall was experience was good - The building is a heritage building and this is what needs to be stated in the description The bathroom
• yasirniaz123 (8/5): Great hotel at a great place - The location is very good and big. It takes a long time to get there and you have to cross the whole city. Rooms are cosy and heaters are good. Staff is very courteous. Food options are limited. Bonfire is good on weekends. Family rooms with two full beds are missing. The road from entry to parking is very tricky to drive.
• Idrees (5/5): They need to enhance the staff effectiveness - Facilities are good and but if u compare the price and facilities it’s not matched Restaurant am
• Ashfaq (9/5): Excellent - It was lovely experience to come and stay at same hotel after 34 years where we stayed for our honeymoon in Jan 1991. Over the years hotel has extended and kept its high standards. Was sad to know that our Serena tourism driver at that time passed away. He was a lovely person. May Allah bless him with highest abode in Paradise.
• Jose (4/5): - Lovely old colonial area hotel. Everything works (heat, hot water, gym etc) but it’s just a bit dated. Excellent service. Grounds are beautiful. Great detail to security.
• Farrukh (10/5): Exceptional -
• Mahwish (9/5): Superb - Its is very spices and wide Less activities for kids
• Ahmed (6/5): - The food they served was pretty average
• Abdullah (10/5): Exceptional - The reception experience was unique.
• Amar (10/5): Exceptional -
• Mirza (10/5): Exceptional -
• Hasnah (10/5): Exceptional - A safe, warm ,friendly , comfortable environment provided by the hotel. A closeness to home ! No complaints!
• faixanraja (8/5): Very Peaceful and calming - Room was neat and clean. Bed was comfortable. Tv entertainment channels need improvement. Breakfast and outdoor activities were good. Loved their lawns. Children enjoyed in the play area a lot. Location is also great very central. Food was decent.
• Alexander (10/5): Best hotel in Swat - The Serena Hotel Swat is an exceptional retreat that truly embodies tranquility. The staff are outstanding, offering warm hospitality that makes you feel right at home. The food is equally fantastic, with a delightful variety that caters to all tastes. Set in a beautiful location, the serene atmosphere allows for complete relaxation. Nothing, it was perfect.
• asgharali2024 (10/5): Asghar Ali - I found swat Serena is one of best facility in the area and I would this facility to my friend co-worker and colleague for their stay at swat
• Mohammad (7/5): Good -
• rjahmer22 (6/5): Must read the policies. - Must get informed about policies and must when you are using some of the facilities from the hotel must get informed about where you have to pay and what was added in the price you have paid. They trap you unconditionally after you use those facilities then they give you a bill and say you have to pay for it. So be attentive.
• Yashoo88 (10/5): My Favorite Location in Swat to stay - Visited with family second time. Everything from reservation, Parking, security, room services, and restaurant etc., absolutely great. Staff is very humbled and cooperative. Food was clean and delicious. Play area for kids, badminton court, swimming pool and gym... Everything for your family is there. must visit.
• Sohaib (10/5): - The hotel was overall a good place to stay with comfortable amenities, but I did encounter some bats and mosquitoes during my visit. This was concerning enough that I decided to check out earlier than planned. While the stay was pleasant, the presence of these pests impacted my experience.
• dijakhan20 (10/5): Amazing experience, beautiful hotel! - We had an amazing experience here. The hotel is beautiful, the lawns, the ambiance and especially the food. I would highly appreciate the hotel staff service who were so helpful and caring. I would say it was the best hotel in vicinity. No other hotel has this grandeur. All destinations are in reach as well. The transport service that hotel has is also amazing. New cars and really good drivers with reasonable rates. It's worth the money you spend here. It's for people of class!
• babaralisindhu (8/5): Ambience - Located within city area, having fresh feelings and excellent ambience. Rooms are well decorated with cleanliness. Staff is well trained and with manners to deal with guests.
• aslamraja (8/5): Wali Khan - the Front Office - It was not perhaps but for sure Abdul Wali Khan who made the difference. He was behind everything we needed (we had four rooms for the entire family) and we did enjoy his superb hospitality.
• Ahmad (9/5): Superb -
• infoM141QV (10/5): Asad Shah - Swat Serena Hotel: A Tranquil Oasis 🌟🌟🌟🌟 During my recent stay at Swat Serena Hotel, I was captivated by its harmonious blend of colonial and Art Deco architecture. Nestled among meticulously cultivated lawns and gardens, the hotel offers a serene escape in the lush valley of Saidu Sharif. The Good: Warm Hospitality: The attentive staff made me feel truly welcome. Scenic Views: From the rose gardens to the lush green peaks, every moment was picturesque. Comfortable Rooms: Spacious and well-appointed, they ensured a restful stay. Areas for Improvement: Swimming Pool: While the outdoor pool beckoned, water cleanliness needs attention. Overall, Swat Serena Hotel is a delightful retreat for travelers seeking tranquility and cultural immersion. I recommend it for a memorable experience in Swat Valley. 🌺🏞️
• rabiadaud5759 (10/5): Best place with awesome ambiance, and cooperative management that make ur trip more memorable. - It was a great time while staying at serena. I must say, Serena Swat me hay aik nagina Dil krta hy reh jaen wahan Kam se kam aik mahina ❤️
• Adam (8/5): Very peaceful comfortable entertaining stay. - I liked that it was based on a site which held a great heritage of the city of swat. I loved the fact that the Serena had maintained the original conditions of the heritage rooms. I loved the landscaping. I also liked that every tree was named and marked with its age giving it its own identity. I loved the swimming facility it was good to have a heated pool. It was peaceful with nice views. It had a children’s play area. It was safe secure. All the things you look for when you go as a family. The room didn’t have a smart tv. The gym was extremely outdated. There was no mini bar in the room.
• Mohammad (9/5): Superb -
• Irene (10/5): Highly recommend - From the rooms to the gardens, the hotel is excellent Nothing
• izzatbaig332 (10/5): Nice stay - Such a memorable and excellent staff and cooperative staff i have ever seen in my life God bless these all member who provide us such a beautifull moments.
• abbasfuad1992 (10/5): Abbas Fuad Azeem - Amazing hotel, Amazing staff. I stayed for business however my time at the hotel was amazing, the touch of history within the property is too good.
• afshanimran (10/5): Amazing Short Staycation - Fast check-in, the room service experience was good. My family enjoyed the scenic. The location is also good. I will come again with my family. Overall comfortable stay.
• SilkRouteTreasure (10/5): Excellent stay - We had a very peaceful stay! Really appreciated the welcoming staff and satisfied with the cleanliness.
• Muhammad (9/5): Superb -
• aminakbarlakhani917 (10/5): Most memorable stay in swat Serena. - Enjoyed our overall stay at hotel.from warm welcome to room comfort to dinning experience (in reasonable price)to serenity of environment,to story telling gardens and wazir house ,to leisure activities, everything is a lifetime experience for me.
• Zulfirazvi (10/5): Must stay here in Swat - Serena Swat is a little paradise where heritage and architecture is maintained since the 1930s. You don’t feel like leaving the property. We booked the Royal Heritage Suite which was extremely spacious and well maintained. It was raining all the days we were there but that’s normal for Swat. Special callout to Shahab (Duty Manager) for taking care of us from day 1. Don’t expect great food but 10/10 for service and can-do attitude from all staff members. Will definitely stay again.
• 523umaira (10/5): Exceptional Service Amidst Booking Confusion: A Testament to Guest Commitment - I had a wonderful experience at the hotel, highlighted by the exceptional service from the staff, who are well-mannered, trained, and genuinely committed to guest satisfaction. A memorable moment was when a confusion in my room booking arose, and the manager graciously offered me a luxurious room at the same rate. This gesture exemplified their dedication to guest comfort. The manager even took the time to show me all available rooms, allowing me to choose my preference. Such commitment from the management and staff truly made my stay remarkable and appreciated.
• Khushhal (10/5): Exceptional -
• Jose (10/5): - Beautiful rooms in a former palace. The grounds and buildings are lovely. The service is very good. The breakfast buffet is not as good as similar hotels in larger cities, but still very good. The a la carte menu is better than the evening dinner buffet. Over all, a great experience.
• Ghazanfer (9/5): Superb -
• Abdullah (9/5): Superb -
• Muneeb (9/5): Superb -
• Maqsood (8/5): Very good -
• Chaudhry (10/5): Absolutely amazing and will definitely visit again. - Absolutely amazing place, great atmosphere and beautiful views. Stayed in Heritage Suite and absolutely loved it. Penhaligon's toiletries were great. Thank you for making our stay beautiful. Wish we had more time…… Nothing, everything was perfect.
• Umer (9/5): Wonderful hotel - Ambience
• Mian (10/5): Stay in Serena was fabulous - Excellent Cleanliness
• Jehanzeb (9/5): Superb -
• Jehanzeb (9/5): Superb -
• Faizan (9/5): Superb -
• Muhammad (8/5): Very good -
• Muhammad (10/5): Exceptional -
• Hmad (10/5): Exceptional -
• Kashif311 (10/5): Exceptional -
• Jahangir (10/5): Exceptional -
• Samran (10/5): Exceptional - I think price is little bit high I think Spa should be added in
• Moezza (9/5): Superb -
• Arfan (10/5): Exceptional - nice view beautiful and clean room location is awesome staff is friendly bathtub is not working
• Shamail (9/5): Superb -
• Abdul (7/5): in Mingora right now this is the best place to stay - beautiful architecture and overall built, really green and calming place. rooms were nice and spacious, ambiance was also really nice. well they don’t seem to have a concept of a lobby, the check inn desk was pretty simple and unusual. breakfast was just ok.
• Humera (7/5): Good - The staff was very friendly and helpful. The washrooms need renovation. They are very old but above and unfortunately quite dirty.
• Abbas.12 (8/5): pretty OK visit - comfy room, cleanliness. Mr. Wali Khan, hotel manager, was very helpful. deluxe rooms occupants have to pass thru tables outside restaurant. need to have exclusive entry/exit passage.
• Rahul (10/5): PEACE, HOSPITALITY AND PRIVACY - I LOVED THE HOSPITALITY OF THE PEOPLE OF SWAT, AND STAFF OF SERENA WAS THE MOST AMAZING HOTEL STAFF I HAVE EVER EXPERIENCED. YOU WILL JUST HAVE A RESPONSE AS "YES" FOR EVERYTHING. WOULD HIGHLY RECOMMEND TO NEW COUPLES FOR A PEACEFUL QUALITY TIME WITH BEAUTIFUL ENVIRONMENT AND SUCH FRIENDLY PEOPLE AROUND. MEET A GEM OF PERSON, FAZAL SAHAB, ONE OF THE MOST SENIOR EMPLOYEE OF SERENA SWAT.-0xvc

Photos